So many negative reviews about poor service but that was not our experience at all. We walked in off the street (literally we were taking a walk and stumbled upon this place) on a Saturday evening & they happily seated us on the porch. Our server was super friendly and attentive. Food came out at a perfectly normal pace for fine dining. Loved both the indoor and outdoor ambiance. The food was fabulously delicious and fresh. I'm a harsh critic of Italian foods and Roberto's is now among my favorites places. We will definitely be back. read more

Love the atmosphere and the service. I had Chicken Marsala was very good. Will be back next year on our vacation. read more

Robertos Italian Restaurant - Chicken Marsala - Pizza Near Me - Ogunquit, Maine

The service leaves a lot to be asked for. While the service was nice we had to wait over 40 minutes for our food. The food came out luke warm and I didn't want to wait for another 40 minutes to have it corrected. We ended up going somewhere else for dessert because couldn't have the kids wait any longer. read more

Seems to have gone downhill in recent times, seems like a shakeup might be needed. While the place wasn't full they still seemed understaffed (common problem of course) but combining that with lackluster food and it will be a pass for me in the future read more

Nice location, relaxing environment, and friendly staff. We really wanted to love this place, but the service was painfully slow. We were on vacation with no schedule, so the slow service didn't bother us too much especially since our waiter was so nice. The bread and tomato/garlic/olive oil dip was amazing. Unfortunately, the chicken breasts in the Chicken Marsala were rubbery and didn't have much flavor. The cheese ravioli was fine...I would stick with the basics on their menu. The tiramisu was a disappointing, sloppy, unflavored mess (tasted like it was in the freezer for a year and defrosted in the microwave). I definitely would never order dessert here again. read more

Robertos Italian Restaurant - Outdoor dining in the garden - Pizza Near Me - Ogunquit, Maine

I'm not sure why this Italian restaurant isn't getting 5 stars. I am specifically rating the restaurant, we did not go to the pizza place next door. The burrata was delicious as were our meals. My wife had chicken parm and I had the penne and sausage Calabrese which was phenomenal. The tiramisu was excellent. The service was exceptional! Will return to this restaurant. read more

Great, Great, Great! Sweet cozy atmosphere, Great servers, great food. Eggplant Parmigiana was delicious!! Thin sliced lightly breaded and fried with a thin slice of melted cheese in between slices and topped with yummy marinara . The edges were perfectly crispy and Devine! My husband had a grilled zucchini parm which also was amazing. The tiramisu was the topper!! It was lighter than air, creamy and just the right amount of goodness! A definite 4 star for us. BTW Alicia was a great server. read more

What great food! Stumbled across this by chance and will definitely be back. Very welcoming and accommodating and some of the most amazing Italian food. Better Than I have had in Boston or NYC. read more

Got pizza here. Nothing special, must be better options. It was close to where I am staying but I should have just walked further for good food. read more

A nice place. I was surprised to be able to get a table on a weekend without a reservation. Also that it was so casual (but Ogunquit is a beach town so no surprise really). Lots of nice touches like white tablecloths with candles, really good music softly playing in the background. The menu ran the range so you can likely find something for your budget. Though I did think the wines were all overpriced, but it has a good selection and you could get a taste before ordering. The bread with olive oil was tasty, but don't fill up, the portions for main dish are quite good, but I wouldn't expect any less from any self-respecting Italian restaurant. The staff were all friendly and professional. Couple things to be aware of: There is a sign out front stating they don't want any weapons inside and they don't take Discover. read more

So over priced!! Charged 8.50 for a side salad! 28$ for a bowl of ziti with saltyyyyy meat ( that's my Sunday sauce) make it fresh , much less!! Never again!!! Waitstaff was very friendly and professional read more

Let me begin by saying that our waitress, Chantel, was an absolute angel. She did everything that she possibly could - and was stuck waiting the entire outside patio by herself. Aside from her graciousness, this experience was one of the worst in my entire life. I hope this does not speak just to my privilege, but to the horrific nature of this excursion with my family. Upon being seated, we were greeted kindly by our waitress and given menus. We waited another 20 minutes before we were given our drinks and ordered the appetizers and meal. Another 20 minutes pass before I recieve my drink, which tastes like ... nothing! Absolutely nothing. I decide instead to order a wine, which does not make it for another 20 minutes. Again, I'd like to express that Chantel is doing her absolute best. She is waiting on the bar and kitchen - and I'd never blame her for our misfortune. But after an hour, our appetizers finally show. It's a mediocre, if not absolutely humiliating display. Bruschetta is falling apart, the $15 salad was nothing more than 4 pieces of lettuce. The kitchen forgot our third appetizer, which did not arrive for -- you guessed it -- another 20 minutes. Finally, after another hour of waiting, we received our food. It was absolutely abismal. I could have made the bolognese in my backyard with dirt and it would have tasted better. Everything was an absolute, utter, disappointment. While it is rare that I post such reviews, know it is out not out of despair and rage - but hope that I can save someone the experience that I had. read more

I have to revise my prior excellent rating to poor. Slow service. My wife and I ordered the same dish, veal piccata. When delivered the waitress started to load my wife's with Parmesan cheese, so I gave her mine. Turned out to be chicken. She sent it back. When delivered it was sprinkled with breadcrumbs and covered with a gluey sauce made from cornstarch and lemon (she is a personal chef). It was inedible, so my wife's dinner was a salad. No manager came to apologize, leaving it to a harried waitress to do so. Wasn't charged for wife's dinner, but that's not the point. I don't know if they've changed ownership, but I will not return. read more

In all my years of dining out this was the single worst customer service experience I have ever had. Our food hadn't come out after an hour, and one of our party members politely inquired about our food (as one does). The waitress said the computers were down. Two problems with that: first of all, if that were the case why wouldn't you proactively communicate that? Second of all, that reason was suspicious because we saw others who came in after us and got their food, some even had finished! After a bit longer, another member of our party asked to speak to a manager. The manager came out and yelled, "Are you the one having the meltdown?" and then proceeded to get in a shouting match with another member of our party. We were absolutely shocked. Can you imagine this actually happening?!? We asked her, "shouldn't you apologize to us?" and she screamed, "I apologize to no one!!!" We should've checked the reviews of this place before we ate here, as many others have complained about similar issues with the service and management. Deeply regret eating here as it ruined our night. read more

4 of us went to dinner last night and we had the worst experience we ever had in a restaurant! We had a reservation for 5:30 and 90 minutes later everyone who had sat down an hour after us had their meals and we were patiently waiting for our meals! finally we tried to find a manager or an employee that would help us get our meals! nobody including our waitress seemed to care! a lady who said she was the owner came to our table in slippers and was angry with us because we were asking about our meals! people around us could not believe that there was no apology to us and in fact the restaurant was blaming us! I thought we were on candid camera! Do yourself a favor and go to another restaurant! This restaurant does not deserve your business! stay away! read more

A Must Go!!!! To start off we were seated at a beautiful table in the lawn, the staff was friendly, and fast to get waters and bread to us. Lady was our server she was lovely! She recommended the lobster parpadelle and I am so grateful she did. We started with the oysters Rockefeller- so delicious especially on a slice of the crusty bread. I had the lobster bisque and my husband had the arugula salad. Both were delicious, there was a lot of lobster in the bisque and it was so creamy!! We had large portions with the parpadelle and seafood linguine (ciopinno). The flavors were phenomenal in both were so well done. My family makes their own macaroni and I can truly say this parpadelle was divine! Dessert was tiramisu and blueberry pie - again delicious. What stood out to me and got me to write this review however was not the delicious food but the friendly, kind and welcoming service. We overheard the owner chatting with guests and I searched her out to let her know how delicious the food was and how much I appreciated her positive personality and outlook! In this time of Covid we have found many business owners who are frustrated with the tourist climate but not Kathy or her staff! They found out we were on our honeymoon and their kindness made our night. If you are in town and don't go to Robertos you will miss out on amazing food and lovely people. A huge thank you to them for making tonight the best meal of our honeymoon . read more

Robertos Italian Restaurant - Lobster parpadelle(mostly eaten) - Pizza Near Me - Ogunquit, Maine

We went to Roberto's on a busy Saturday night. We ate in the bar area. We enjoyed everything from the drinks, appetizers, lobster ravioli and yummy Bundt cake. The service was excellent too. We will be back! read more

Chicken parm thin and the cheese was very clearly sliced and thrown on top. Haddock had no flavor. Eggplant parm was square with cheese on the inside. "Colossal" shrimp was not. Service was miserably slow. Our water glasses were hot, so we had to wait to pour water in them. If zero stars were possible, this might just be it. read more

We went there for dinner and so disappointed!! Both of us ordered ice tea, asked for refill 1 time and at the end they charged 4 ice tea , the ice tea was normal black tea and nothing special to be charged for refill and the cup was so small ! Make you feel that don't want to come back ! read more

Robertos Italian Restaurant - the receipt for the restaurant - Pizza Near Me - Ogunquit, Maine

A recommendation from an acquaintance of mine. The wine was good. The bread and oil was good as well. I went with the seafood chowder as it was recommended by our waitress Anna. It was good. Loaded with different types of seafood, creamy, and hot (temperature). Good choice by our waitress. My wife ordered the Spinach Salad. She loved it. Crispy and fresh spinach topped with a delicious vinaigrette dressing, accompanied by walnuts (?) and apple slices. For dinner I went with the Chicken Rollatini. The pasta was cooked perfectly but it lacked flavor. The chicken also lacked flavor but was so tender and juicy. My wife ordered the Braised Short Rib over Risotto which was on the specials menu. I wish I had ordered this because it was delicious. Our waitress did a fine job. They were extremely busy and we didn't have a reservation. We were seated outside, which was a front porch of the colonial single family Home turned restaurant. There was a lot of time between courses as well. Oh. Valet parking...... complimentary. read more

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Oops! forgot to take a photo of the Lobster Papadelle! fantastic. Plenty of fresh lobster, nice subtle flavor. More food than I needed! Vegan husband had the garlic bread...really good...spinach & potatoes. all cooked perfectly and very tasty. BTW- started with the lobster bisque- beat I've every had, even better than Shanahan's. Vegan rating: 4.5 read more

Robertos Italian Restaurant - Pizza Near Me - Ogunquit, Maine

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Please, please, please get the servers some help! I counted 100+ people in the restaurant and 6 servers. SIX! They were extremely nice and and working hard but the wait times, good lord. Management should hire at least some more part time people to make sure people are sitting for 2+ hours waiting for pasta. Seafood risotto was delicious. read more

Overall my wife and I had a great meal at this restaurant. I ordered the chicken parm, and the blueberry pie. Overall it was a delicious meal and the staff were friendly. read more

Service was terrible! They need busboys to help waitresses. I actually felt bad for them running around trying to serve and clear tables! I wanted to give a better review because food was good but when you're sitting in a restaurant 3 hours on vacation it's not enjoyable. They definitely need to get the service part of their restaurant perfected because the food was a definite reason for return customers. Hire more help! read more

Went to dinner on a rainy Thursday night. The restaurant has several options for indoor and outdoor seating including a tent for 2020. It's a beautiful building which looks to have been an old inn. We walk in past a beautiful bar area and grabbed a table for 2. Our hostess was very friendly and helpful. We ordered some drinks, 2 salads and out entrees. Note. Salads are not included. Our server brought some Italians bread and a homemade dipping sauce that was delicious. Our salad were very good. The dressing on the wedge was tasty and rich but there didn't seem to be enough of it. My wife's chicken Parmesan was fried well, the cut was thin but not dry at all. My seafood risotto was very delicious. The sauce was rich and creamy. The seafood was not in abundance including 2 shrimp, 2 scallops and 2 lobsters claws with other very small bits mixed in. I would get it again but be aware it's not a mountain of seafood. All in all we had a nice time. The decor and restaurant is very nice and welcoming and the service was great. Our food was delicious but for the price we were expecting something just a tad better with slightly larger portions. We would return but would consider other restaurants beforehand. read more

Robertos Italian Restaurant - Wedge salad - Pizza Near Me - Ogunquit, Maine

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My family has been coming to Robertos for 30 years. We have never had a bad experience. Knowing that, we were excited to come back for yet another year. This time we were BEYOND disappointed with our experience from start to finish. Our disaster of a night started with the hostess saying we had no reservation when we arrived. The previous day I had stopped in personally to make a reservation with the same hostess. They found us a table but we were already uneasy with a party of 7 that they were clearly not expecting. We then entered the dining room where we witnessed two irate customers yelling that they were leaving because they asked for a salt shaker and never got it. It took a long time to get our drinks and it took 1 hour and 45 minutes to get our food. When it did come out, the appetizers came out at the same time as our entrees. The chicken rollatini was very tough and the sauce tasted like kraft macaroni cheese. Most of the other entrees looked like they were waiting in the back for a while before they came out. Lastly, when we received the receipt for our bill, our card was swiped for the wrong tab from a totally different table. We then had to spend more time to call our waitress over so we could be charged for the correct tab. In totality, it took close to 3 1/2 hours from start to finish. We hope this review helps Robertos get their act together. They are clearly understaffed and mismanaged. We would really love to come back some day. Unfortunately from this awful experience, it will take several years to get us back through the doors. read more

OH MY GOSH ...... When visiting Ogunquit - PLEASE don't dine here!!! Save your evening and your money - pick one of the other great restaurants in town. We had enjoyed this establishment for many years when visiting Ogunquit, but no more. Our 2018 visit was also disappointing, but we gave it another try. The single star ratings speak for themselves. It took 15 minutes to get our drink order & an hour and a half to get our food. Go elsewhere and have a great evening and .... leave happy! They truly don't care!!! read more

What follows is a rant and for some, a funny story on what seems to happen to me...... Roberto's Restaurant at 200 Shore Road in Ogunquit, Maine- $165.00 for dinner for 4. With reservations for 7:15 arriving early at 7:05, finally sat down at 8:00 after complaining. Seated outside because we were extremely hungry and didn't want to wait another 1/2 hour. People who arrived after us were seated before us. And seated inside. After another 1/2 hour, it started getting dark and girls were getting cold. We just got water and bread bowl. People next to us, who arrived after us, received and finished their appetizers. We're still waiting. Had enough. Went inside where 1/2 the restaurant is now empty, complained, and had them seat us inside. FInally got our appetizers, well, kind of. One was cold (should have been hot) and mine, well, you saw my "salad". Husband's glass was cracked from top to bottom. Got a new glass. Here comes dinner, after 2 hours. Daughter's dinner has cheese on it - she's vegan and requested no cheese. My chicken parm is luke warm and bland, but the pasta was hot. Im so not happy. But wait! There's more! When our check came, I asked to speak to the manager. Apparently she knew I wasn't happy and was ready with an attitude. Well, I had one too! Her first statement to me was "I was told you weren't happy from the time you sat down". I asked her how happy she would be having reservations, arriving early, seated after people who arrived later than you without reservations and not getting your food after 2 hours?! I reviewed my evening with her, which she honestly didn't care. I didn't yell!! I told her the bill was outragous for the lack of service and food quality. So, Roberto's Restaurant in Ogunquit Maine - DON'T GO THERE! read more

I didn't get to taste the food because the amateur staff didn't come to the table to great me. I sat at my table in the too-brightly lit dining room, watching other people getting served, for 12-15 minutes before giving up. The teenaged hostess chased after me and tried to get me to stay and apologized for my absentee server, but there wasn't going to be any conversation. There's way way too much competition in Ogunquit, if this place wants to make it they need to add staff or hire ones with a little hustle. Poor! read more

Imagine making a reservation for dinner and waiting over an hour and a half after ordering to see your food. This after asking not one but two waitresses....and the manager what is taking so long. Also imagine the manager slinging obvious BS excuses such as: - it's a nice summer night out and you get to sit outside -We only have one cook on tonight -You picked a busy time to make a reservation -Our food is fresh and takes over 45 minutes to serve -I'm sorry you recommended our restaurant so highly to your friends. I don't think that highly of our restaurant. Go to Roberto's and you can experience this ridiculously sub par attitude yourself! Food was cold when it eventually arrived and tasted like it was just tossed into a microwave last minute. Overpriced garbage. Horrible customer service all around and not even a glass of wine was comped. Bill was over $100 and was maybe the only thing that arrived on time. Will never go again! read more

We had reservations at 5:30 this evening. Hadn't been in 2 yrs, but the food had been amazing 2 yrs ago. Let me tell you, this place has changed drastically. No longer worth the high prices they charge you for sub par food. The Lobster Pappardelle was nothing like it used to be. Pasta was definitely not homemade and the sherry cream sauce was a disgrace. There was a decent amount of lobster, but nothing like before. The waitstaff was good but some were inappropriately dressed to be serving people in a fine dining establishment. The bar was so understaffed that we were told that if we were going to want another drink, we had to give them a 10-15 min warning! The other two people in my party were equally unhappy with their overpriced meals. read more

Walked in and waited 10 minutes for the hostess. After being seated we waited 15 minutes longer with no service from a waiter. Spoke with owner on way out and when told about this she said, " Have a good night." I wish there was an option for zero stars. Don't waste your time. read more

Good was good. Service was slow but courteous, and the atmosphere was nice. We ate outside on the lawn.

Maybe the negative reviews were during a time when they could not find enough workers, but I went during the summer of '22 and it was the exact opposite of all of the bad experiences people had. We made reservations but showed up early. Not a problem. Seated and attended to right away. Everyone was super friendly. Food was great. Chicken parm was crispy and tender. Great place to eat as a couple. read more

Waited over 1&1/2 hours for our meal, it never arrived. A number of fellow dinners has same experience No apology from owner who was present. Poor young server was mortified, not her fault at all. Never again read more

After a 2 year hiatus, we returned to Robertos and while the beginning of the evening was a little disjointed, our server Jennifer not only rescued the night, she made it GREAT. Jennifer was a breath of fresh air, who handled a very packed restaurant, that appeared to be short staffed, with just the right mix of skill, attention to detail and humor. The food was, delicious and the drinks were very generous but, without the right server, the night would have ended differently. Congratulations to Robertos for both their food & drink product, but more importantly personnel! COVID hit everyone hard, but none more than those in the restaurant industry and it's the hard working professionals like Jennifer that ensure the restaurants they work for will always survive. Thank you Jennifer, you made our night, as I'm sure you have for many other customers, You are 5 stars and you do make a difference read more

I will never come to this establishment again. We walked in right at prime dinner seating time (5:00 PM). The waitress seated us a table where the table cloth was covered in stains (probably from the previous lunch service). The waitstaff then sent us to another table, and as we walked past the other tables in the establishment, we saw that every single tablecloth was covered in stains and had white paper on the tops (probably to cover other stains). They sent us to 3 tables and everything single one covered in pizza sauce stains, chocolate ice cream stains. And when we told the waitress we were leaving and how disgusting it was she looked at us with a face that I interpreted as"i don't care" and "its not my problem" if I could this place zero starts I would. read more

So busy in summer. Had two celebratory dinners this year. Such really good food. The best crab cake I've ever eaten. Delicious mussels great selections of good fresh food. Nice job during this insane time to eat out. read more

We had not eaten in this restaurant in several years. We were pleasantly surprised at the menu choices and delicious food we experienced. We were greeted at the door and headed to the bar, where we chatted for a few minutes with a very congenial bartender. For a moment we thought about forgoing our table and dining in the bar area, it was so inviting! We headed to our table, a great little booth. The server was very attentive and made a few recommendations for us and answered all of our questions. We decided to share oysters rock and beef carpaccio, both were delicious. I am very particular when it comes to oysters rock and I have to say the chef knocked this dish out of the park. The beef carpaccio was also very well prepared. For our mains I wanted home made ravioli. There were three choices and based on the server's recommendation I went for the lobster ravioli with brandy cream sauce. We live on ocean and I usually avoid lobster dishes in restaurants as they are usually geared for tourists, but I decided to risk it. I am glad I did, it was fabulous, perfectly cooked with a nice delicate sauce that did not over power the dish. My husband had the veal piccata. It was also very good. It came loaded with capers which made the dish absolutely delicious!! The veal was nice and tender and the pasta served with it was also cooked al denté. Great job Chef!! We loved our meal and I would remiss if I didn't mention the fabulous bartender who mixed up our starting cocktails. My gin martini was perfect!! Thanks to the staff at Robertos for a great evening. We will definitely be back!!! read more

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I've dined at the pizza place twice in this paradise city of Ogunquit. One time it was a great summer sunny day, the other a very rainy summer evening. Both times were fun and I enjoyed the privacy of the back deck as well as the pizzas and the friendly waitstaff. It would've been nice to have more options on the menu but pizza always hits the spot any day (plus you can order from their next door restaurant). I also like that I got to try the Lobster Ale. Wicked Maine good! read more