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    REI

    3.3 (276 reviews)
    Open 10:00 am - 9:00 pm

    REI Photos

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    Sanaz S.

    This REI is a thumbs up! Plenty of inventory, and well laid out. Parking is ample. Employees are a bit hit and miss...the guy in the shoe dept got my husband's size, then went to have a long and casual convo with a woman in the store. When I went up to him a few minutes later and asked if we were still getting the shoes, he said he was going to do it but was talking to someone first. So unprofessional and not REI's standard of service! The person that helped us with trekking poles was very helpful and informative. Other than the shoe dept guy, I have plenty of reasons to return!

    massive store!
    Kristine K.

    They're definitely a little overbearing here but I can't tell if that's just this location or whether REI has a requirement that every employee should approach and ask if you need help at least 5 times per visit. It's a bit much. Other than that, this store is nice. It's usually decent in terms of organization and also has a good selection. Their return policy is pretty awesome as well. In terms of the items that are for sale, they have quality stuff so they're definitely more costly. REI does offer their own brand as well (co-op) and it's cheaper when compared to the brands such as Patagonia, and similar. Every employee here has been nothing but kind and passionate and I do appreciate that despite my initial comment. They just need to tone down on that, haha.

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    2 years ago

    I waited over an hour in line just to get a couple things. Cashiers work very slow and just from the wait I will never return here again.

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    Always the best place for gear. All the staff is super knowledgeable. This location is bigger compared to the other.

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    2 years ago

    Zachary in REI Burbank is very helpful! He have the best customer service and is very friendly!

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    Page 2 of 7

    Ask the Community - REI

    Review Highlights - REI

    Great store and Cory is so knowledgeable, full of energy, and helpful in the ski department.

    Mentioned in 7 reviews

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    Tactical Pro Shop - Lockboxes, escape, tools, and many other many other good stuff lots of toys.

    Tactical Pro Shop

    4.4(109 reviews)
    1.4 mi
    $$

    I am glad Guns Direct referred me to Tactical Pro Shop. Another great local resource for firearm…read moreACCESSORIES, and thoughtful and knowledgeable customer service. These five stars are for DAVIS. They didn't have the mags I was looking for, but still glad I found this place. It's another good resource with thoughtful customer service. Five stars.

    I stopped by here at Tactical Pro Shop this evening and I am very satisfied with my experience…read more Firstly, when I called on the phone, the person who answered whom I assume was the owner was pretty firm with his speech. Not sure if he's always like that, but I didn't really take it as rudeness. To me it sounded like the guy has been there for 20 years of experience and knows what you're looking for and goes straight to the point; no time wasted. If you're someone who wants to be spoken to like a child, go somewhere else crybaby. Secondly, they had exactly what I was looking for. A holster and gun belt for my 4.5 Echelon with a TLR-1 HL-X light attachment. The holster fits pretty good for the price. I'm pretty happy with it. It's not perfect, but that's because the Echelon is just now getting popular, so manufacturers will eventually make more things for the Echelon later down the road. Not a fault of the store; they had exactly what I needed. Thirdly, I wasn't going to write a review, but the young gentleman that helped me out, (handsome Persian guy), with my shopping. When I paid for everything and left the shop, he ran down the block and caught me before I drove away and handed me the tools for my new gun belt I purchased. They could have just allowed me to move on with my day; I didn't even know the tools came with it, but that made me want to write something for this business. The owner of the place has had it for 23 or so years. I like his straightforward approach. No singing or dancing around the topic. Like I said, if you want to be treated like a princess, go to a restaurant and bother a waitress. Come here for real business. Thank you 3 gentlemen that helped me. And thank you Persian man for doing a small but kind gesture.

    Photos
    Tactical Pro Shop - Streamlight TLR-7 X for a Sig Sauer X Macro Comp

    Streamlight TLR-7 X for a Sig Sauer X Macro Comp

    Tactical Pro Shop - New mini griptillian with paracord lanyard for my wife. Thank you guys for the great service.

    New mini griptillian with paracord lanyard for my wife. Thank you guys for the great service.

    Tactical Pro Shop - Benchmade Vector

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    Guns Direct - Glock 19 in a Custom OD

    Guns Direct

    4.8(952 reviews)
    1.2 mi
    $$

    2nd 5-star Review:…read more I'm in love with GUNS DIRECT. I LOVE THIS PLACE AND THE CUSTOMER SERVICE I ALWAYS GET HERE. Since my first purchase, I've returned for a rifle with a fixed mag, which I learned before picking up I could have converted to "featureless", so I could use replaceable mags. I asked Ramiro about this, and that's how I learned Ramiro is an armorer, and he walked me through the conversion. He sold me what I later found was the best featureless grip handle on the market, and then he completed the conversion for free with my purchase of the grip handle, and my 2 new replaceable mags. I've really appreciated Ramiro's advice, insights, and the personal experience Ramiro has shared with me , which has all turned out to be valid and true. I have the bruises to prove it. I wanted a KSG. That's how I found GD. Thats how I met Ramiro. He didn't lie to me. He warned me about the recoil on a pump action shotgun like the KSG. I said I'd get used to it. He asked if I was sure. I said "I have to." So not only did he sell me a KSG, he stopped me from getting the scratched unit I was looking at, and got me a blemish-free KSG. As a newbie with no mentor to walk me into this world, I was willing to just buy whatever a knowledgeable salesman would sell me, simply accepting that a scratch was just how firearms sales can sometimes be--but Ramiro didn't let that happen. Ramiro really has been a great guide. He helped me pick my first 9mm--S&W M&P 2.0-and it's such a great firearm. It's solid. Reliable. Accurate. Comfortable. Looks cool. Comes with switchable grips. I bought Trijicon night sights on Amazon, and took over a month to make my way to GD for the install, only to find I had bought sights for the wrong S&W 9mm. Since it had been over 30 days, I couldn't return them, but Ramiro not only found me an alternative option (Ameriglo optic compatible GRM tritium) night sights--but also included the install with the purchase. I love my new Ameriglo night sights on my M&P 2.0 9mm! What a difference. And great bang for your buck. And they are optic-ready sights, so I can add the red dot later on. I appreciated being guided so knowledgeably. I follow Ramiro's lead confidently. And while I was there doing this, Ramiro asks me if I had with me the adapters that came with the streamlight I had on my 9mm, because he was offering to fix the streamlight I improperly installed on my 9mm (which was sticking out too far). I did not have them, so he offered to fix it for me if I just brought the adapters. I really appreciated Ramiro's offer, but more importantly I appreciated him pointing out to me my improper installation. I soon realized I could fix it myself. I've since fixed it, and I have yet again Ramiro to thank. To be clear, every single rep at GD has been helpful and totally professional. I've really appreciated the service I've received. Alonso, Danny, Jerry, Sherri, Alex all super helpful professionals. Alonso and Danny both remembered my name, which is shocking because this place is popular. I love love love Guns Direct. My gun shop for life! I already have my eye on two more firearms, and Jerry even has me thinking about a revolver. And Ramiro makes me want a semiautomatic shotgun. I love it!

    The real pros on the block. Unlike the ones with world in their name…read more.. They are busy like everyone else but they handle you with kindness, never rude. Great value, great selection.

    Photos
    Guns Direct - Gun direct

    Gun direct

    Guns Direct - My Glock 19, now heavily modded.

    My Glock 19, now heavily modded.

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    Ver Sales - Carlos is the man. Ask for him!  Thanks for your rigging expertise!

    Ver Sales

    4.4(14 reviews)
    0.7 mi

    Mario was super helpful and patient as I was deciding what I wanted. He provided plenty of options…read moreand knowledge behind them all. Too bad it was his last day. They give aerialists a discount fyi. Just say you're aerialist and maybe look the part too.

    I am not the easiest person to please but am also pretty easy to please if you operate your…read morebusiness with integrity and respect your customers. First off, they gave me a discount due to a fact that I will not say so others don't try and take advantage of their system. Unfortunately I had an issue where they were going to try and charge me a restocking fee for something I was returning because of a factory defect. With a little elaborating they quickly refunded me the full amount. During my second visit to their facility, I found the person helping me to be very knowledgeable and willing to help for the most part. What impressed me most about both visits was the fact that upon leaving I was given a gift. That means a lot to me, especially in todays profit only driven environment. It made me feel as though my business was appreciated. It made me want to get on here and write a review (something I can't ever recall doing before). Thank you to whoever that was (I think his name was Carlos, he wore glasses) that felt impelled to extend such generosity. I will definitely be returning for any related purchases I make in the future.

    Photos
    Ver Sales
    Ver Sales - Plain on the outside. Totally awesome on the inside. They have counter and will call Sales.

    Plain on the outside. Totally awesome on the inside. They have counter and will call Sales.

    Ver Sales - Spanset, carabiner and swivel

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    Spanset, carabiner and swivel

    REI - outdoorgear - Updated May 2026

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