2nd 5-star Review: I'm in love with GUNS DIRECT. I LOVE THIS PLACE AND THE CUSTOMER SERVICE I ALWAYS GET HERE. Since my first purchase, I've returned for a rifle with a fixed mag, which I learned before picking up I could have converted to "featureless", so I could use replaceable mags. I asked Ramiro about this, and that's how I learned Ramiro is an armorer, and he walked me through the conversion. He sold me what I later found was the best featureless grip handle on the market, and then he completed the conversion for free with my purchase of the grip handle, and my 2 new replaceable mags. I've really appreciated Ramiro's advice, insights, and the personal experience Ramiro has shared with me , which has all turned out to be valid and true. I have the bruises to prove it. I wanted a KSG. That's how I found GD. Thats how I met Ramiro. He didn't lie to me. He warned me about the recoil on a pump action shotgun like the KSG. I said I'd get used to it. He asked if I was sure. I said "I have to." So not only did he sell me a KSG, he stopped me from getting the scratched unit I was looking at, and got me a blemish-free KSG. As a newbie with no mentor to walk me into this world, I was willing to just buy whatever a knowledgeable salesman would sell me, simply accepting that a scratch was just how firearms sales can sometimes be--but Ramiro didn't let that happen. Ramiro really has been a great guide. He helped me pick my first 9mm--S&W M&P 2.0-and it's such a great firearm. It's solid. Reliable. Accurate. Comfortable. Looks cool. Comes with switchable grips. I bought Trijicon night sights on Amazon, and took over a month to make my way to GD for the install, only to find I had bought sights for the wrong S&W 9mm. Since it had been over 30 days, I couldn't return them, but Ramiro not only found me an alternative option (Ameriglo optic compatible GRM tritium) night sights--but also included the install with the purchase. I love my new Ameriglo night sights on my M&P 2.0 9mm! What a difference. And great bang for your buck. And they are optic-ready sights, so I can add the red dot later on. I appreciated being guided so knowledgeably. I follow Ramiro's lead confidently. And while I was there doing this, Ramiro asks me if I had with me the adapters that came with the streamlight I had on my 9mm, because he was offering to fix the streamlight I improperly installed on my 9mm (which was sticking out too far). I did not have them, so he offered to fix it for me if I just brought the adapters. I really appreciated Ramiro's offer, but more importantly I appreciated him pointing out to me my improper installation. I soon realized I could fix it myself. I've since fixed it, and I have yet again Ramiro to thank. To be clear, every single rep at GD has been helpful and totally professional. I've really appreciated the service I've received. Alonso, Danny, Jerry, Sherri, Alex all super helpful professionals. Alonso and Danny both remembered my name, which is shocking because this place is popular. I love love love Guns Direct. My gun shop for life! I already have my eye on two more firearms, and Jerry even has me thinking about a revolver. And Ramiro makes me want a semiautomatic shotgun. I love it! read more

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The real pros on the block. Unlike the ones with world in their name... They are busy like everyone else but they handle you with kindness, never rude. Great value, great selection. read more

The team here is super helpful and patient. Walking into a gun store, let alone buying one can be very intimidating, however these guys made the process very easy and provided a friendly atmosphere. Compared to other national chains, this place exceeded my expectations. I will definitely be back for all my gun needs. read more

Guns Direct always comes through! Just spent another good investment on 3-4 different transactions with Alex.. For 2 FFL's and 3 other purchases.. Super stoked to have them all come right as always.. This place is always nice, and always great with new and cool Pew Pew stuff.. Thank you Alex and staff for always giving us guys a place to go and buy fun stuff! -Romo Small Paws read more

Bought my Glock 21C here working with Daniel. Very cool, friendly guy...super knowledgeable and helpful. He also installed an extended mag release & extended slide release on my G17C. The same will be done here with the 21C when the parts arrive. Chill environment...knowledgeable, helpful and patient staff...was happy to spend money here. Good selection as well. Also very friendly and accommodating to first time gun buyers. I've seen a variety of people taking their FSC Test here in my multiple visits, and have seen/ heard them being helped. Really cool people here. I recommend this place to anybody. read more

Guns Direct - Glock 21C - Outdoor Gear Near Me - Burbank, California

Contacted several shops in Burbank and wanted to only sell my firearm. Guns Direct was the only one interested in direct buying instead of consignment. The representatives were both very well mannered and got a very respectable offer. Everything took a few minutes and they have a nice selection for future purchases. read more

Came in today to purchase my first firearm and to take my FSC, I'm still fairly new to firearms but the whole team made me feel very welcomed and answered any questions or concerns I had. I will definitely be making this my go to store when purchasing ammo or future firearms. Thank you guys. read more

Purchased my first gun from here and got the best service, for a first time buyer. Didn't feel out of place. My sales person was Ramiro. He's very knowledgeable, great attitude and extraordinary customer service. I highly recommend this location for your every gun questions/needs. read more

Guns Direct is the happiest place on earth...at least to me it is. Everyone here is knowledgeable, personable, kind and patient. All my questions are always answered and or explained. Ive gone to "look" at other gun shops but I spend my money here. This location is a girl/woman friendly/safe place. So ladies if you are curious or need help picking out something appropriate, come check this place out. You will get your moneys worth. read more

Guns Direct - Love - Outdoor Gear Near Me - Burbank, California

The first time I went to buy ammo, I didn't have to sign anything. The second time, however, they required me to sign a document out of fear being audited. These guys are Marines, and I trusted them. read more

I called for pricing on an optic and was given a price on the phone that seemed lower than usual. I gave the model of the optic again and said I wanted to make sure price and it was in stock before coming over. Again was given same price & told its in stock while the individual also seemed annoyed I was still asking. I drove there and an employee told me that the individual on the phone was incorrect on not only the price but they didn't even have the model I asked about In stock. I was told they could order it but it would be ground shipping and might be a bit before they got it. I asked them to honor the pricing I was given multiple times before coming over (about $75 difference). The employee went to talk to someone and came back and only offered $25 off for the inconvenience which meant also waiting for it to be ordered and returning again, no thanks. Go to Burbank Ammo and Guns down the street! The guys in there are great and they always provide a much better attitude & experience than this place. read more

Perfect first-time gun purchase experience! As a first-time buyer navigating California's strict regs, I was a bit nervous walking into Guns Direct in Burbank--but the staff, especially Daniel and Ramiro, made everything incredibly smooth and enjoyable. They were super knowledgeable about firearms and ammo. They patiently answering every question without rushing me or making me feel like a beginner. Their friendly, professional attitude turned what could have been stressful into a genuinely pleasant experience. The shop is clean, well-stocked, and easy to browse. The prices were also great! If you're new to this or just need reliable advice, this place is fantastic. Highly recommend--I'll definitely be back! Big thanks again to Daniel and Ramiro for the excellent, welcoming service! read more

Been going here for years but while other local shops are fine they have way more overhead. I have bought ammo and firearms here. The staff and owners know me on a first name basis. I wanted a specific Ruger Mini 14 by model number. There was a threat of the Mini 14 and 30 were getting branded as "Assault Rifles. They ordered it for me. Once it arrived, JJ called me and DROS started No ban ever started. read more

Best team in LA. Best owner best staff best prices in Los Angeles. Excellent!! Very Good

Came here to purchase my first firearm. The staff were extremely helpful and friendly. Daisy helped me decide on a perfect firearm for my budget. She really knows her stuff. I would highly recommend this place to anyone looking for firearms. read more

As a first time buyer they were excellent. I never felt pressured. I was helped by Romero, he took the time to explain everything. He made me feel at ease and was amazing! Later when I got to pick up my new gun, Danny was the one that assisted me and he was also amazing and patient. They both were so friendly and welcoming and it was a great experience. The pricing was also very reasonable. read more

Knowledgable and friendly staff. Very reasonable prices. Much more of a mom & pop feel. For being a relatively small store, they have a great selection. I've bought two guns from here already, had great experiences. I recommend. read more

Great spot that does do pre-order deposits for guns with knowledgeable and friendly staff. Sometimes the customer service over the phone can be hit or miss though. Still, worth a stop to peruse their various offerings, gear, and bulk ammo. read more

Excellent service. I was especially impressed with Ramiro who helped me through everything I needed for home protection. read more

Guns Direct - Outdoor Gear Near Me - Burbank, California

Guns Direct can order any firearm that is legal to sell in California.This is a small shop but they have all the ammo, tactical gear, and guns you need. The prices are competitive and they often have specials. Michael was the salesman that helped me, and he was very knowledgeable with their products. I knew exactly what I wanted and Michael immediately got the paperwork going. They also have a comfortable section with a couch if you need to take your firearm test or renewal . If you know what you want, just bring your ID and proof of residency . You need to fill out an application . Pay the state/dealer fees and wait for the 10 day background check. If you're a first time buyer or a little intimidated going to gun shop. Don't worry. The staff at Guns direct are all friendly and will answer all your questions . They're not pushy and won't try to rush you. read more

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I've been coming here since it opened years ago. The folks at this shop are very friendly and knowledgeable. Big selection of options to choose from including lots of accessories. Their prices are comparable to online mega sights. If you need a great armorer (gunsmith), Juan is the best!! read more

Romero was super helpful and provided excellent service, really helping me out with fixing my rifle. The whole team at Guns Direct is always welcoming and delivers great service--this is exactly why I keep coming back and will continue to do so. Thank you guys! read more

Perfect safe and friendly very helpfull. Friendly knowledgeable sraff.i give them 6 thums up.worth the money. read more

Guns Direct - Pioneers - Outdoor Gear Near Me - Burbank, California

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I've been coming here for years and find the service to be exellent. The staff running this place is super chill and always helpful. TLDR - Go visit, spend money. read more

Hands down the best and friendliest Gun shopin all of Burbank and some would even say all of the San fernando Valley. The manager Danny will always take care of you and order whatever you need if its not in stock. Alex will run after you if you try to steal anything dont let him fool you, the man has legs for days. Daisy is the sweetest and will always make you feel welcomed. Ramiro is a fantastic gun smith and was able to do three iron sights installs while i waited. Highly recommended. Lonnie and Michelle the power couple are really awesome to work with. And will make you feel at home. Make sure you if you visit this shop you bring Pupusas for the crew. read more

They definitely have these magical rules and policies that they use as a way to not sell you a gun. Avoided this place for years and made the mistake to try to purchase here. To answer the question, the false narrative of you can't do a background check unless the suffix to your name is in the suffix box. I go to gun stores big and small and not any of them heard of such a thing. read more

I went in to make a purchase and was welcomed by the most amazing group of people! Daisy was super kind and informative from the get-go. James jumped in and ensured that the piece I was considering was a good fit for me. Michelle and Alex were just as awesome too. They don't just sell you a weapon, they ask questions to make sure all your needs are met. And the knowledge they all shared was beyond what any other gun shop ever provided me. I HIGHLY recommend coming here for your weapons needs!! Did I mention what a great deal I got too?! Can't go wrong here! read more

Man I am so blessed to have Juan help us out with our purchase of the ammunition. On top of that he showed us love with me being a Military Vet. I hundred percent recommend you guys to shop here. read more

Guns Direct - Ammunition - Outdoor Gear Near Me - Burbank, California

Once again, Guns Direct comes through as a one of a kind purchasing experience. Ramiro assisted me this time and he was friendly, knowledgeable and patient. You could not ask for better customer service. In fact, the customer service level is so different from the bigger box stores. It's not even close. No pressure, and they're grateful you are there as a customer. This store is a gem and the people working there are fantastic. Good job, Ramiro and Team. read more

Guns Direct is not the biggest gun store in LA but they are the best! They are really nice friendly people, unlike so many gun stores in the area that almost seem grumpy to have customers. They have a great selection, prices, and staff! read more

Great customer service and Friendly staff. Made my purchase process quick and easy. Highly recommend this location for any of your pew pew needs. read more

This store has consistently been my family and I's go to ammo/ firearm store for as long as I can remember. They have always treated us with respect, and made sure we were well taken care of. Good prices, and very knowledgeable staff that can help with pretty much anything you need . If there was any business you should consider supporting, this is the one. read more

This place is amazing. As a first time buyer I was nervous but as soon as I walked in everyone was very friendly. Every question I had was answered throughly and clearly. I appreciate they took the time to explain everything in a manner that wasn't confusing. Shout out to Ramiro for helping me out. Definitely will be coming back. read more

The Best I purchased my Bersa .380 from Jerry Super Professional and the process was smooth, The store is small but very family like. I was welcomed by everyone and It's not important but I am a Trans Woman and I was completely welcome and comfortable, I highly recommend Guns Direct Proud Patriot And Veteran Owned Shop!!!! Check out the Instagram and also watch out for deals but Hurry Hurry and Go check it out for your self!!!Ask for Jerry but all the guys are awesome oh I think the other guy his name is Mike super cool !!! They truly make you feel Welcomed !!Top Notch Perfect Birthday Gift To Self !!!See y'all in a Month read more

Guns Direct - .380 Firestorm - Outdoor Gear Near Me - Burbank, California

Nice guys. And I had a good experience. I brought in a kinda rare gun a HKP9S. And I didn't think it was hard to put back together; I'd watched a youtube video and it didn't seem that hard but you need a vice and maybe a little more expertise, I thought. So they said they would try and fix it. So they said come back in 30 minutes, and it turns out they couldn't do it. They knew enough and were confident in their skills to say we're afraid we might bend the frame, so you might need someone with more expertise for this particular HK 70's gun. That is the right answer. And the fact that there was no subterfuge or fake excuses tells you about their character. They weren't afraid to say:this rare 70's gun is not in our wheelhouse, sorry we couldn't help you. Totally right answer, totally acceptable. I would trust them to fix most any common gun, and trust them to give good service and to be honest. Wait til you hear what happened at Burbank Guns and Ammo. read more

Recently purchased a G19C from this store. I walked in indecisive on which gun to purchase, Daisy helped me out and not only did she provide great info but her customer service is amazing, initially I was going to look at other options as well but the following day I went back just because of how great I was treated. On pick up day got some iron sights installed and they were quick and inexpensive which was the cherry on top. Definitely looking forward to coming back soon! read more

I've always had a good interaction at each visit. Everyone has been courteous and professional. The store was quite busy, but I saw everyone being taken care of as if they were the only customer there. I received the same treatment when it was my turn. I prefer to bring my business here whenever I have the choice. read more

Went in on a busy Friday. The line moved fairly fast with the ample about of helpful staff. I was helped by Jerry. He was helpful and knowledgeable and made the purchasing experience very comfortable. I had visited a few other shops before settling here. Thank you. read more

I am glad that I didnt buy the gun from this store. I found they cancelled the certificate without any notice. I have got $25 back that was charged for the certificate but I wish they told me the cancellation at least. Also there price on the same gun is still $140 more than other store. Since yelp review allowing my point view on the service I have received, I want to express my uncomfortable feeling on this business. read more

Guns Direct - Outdoor Gear Near Me - Burbank, California

First time Gun shopping experience. I tried this gun shop based on customer reviews in my area and I'm glad I did. Mike and Jerry helped me by answering all of my questions and recommending the best gun for my needs. If you are in the market for a gun whether it be for home defense, shooting range, etc. This shop will send you home feeling confident. I am the type of customer that looks for the best value, but above all a great experience. Id rather pay a little more for great customer service then dealing with someone who treats me like another sale. In this case Guns Direct provided the best bang for my buck with great customer service. And for an added bonus some guns offer mail in rebates to ease the cost. read more

Guns Direct - First Hand Gun - Outdoor Gear Near Me - Burbank, California