Stopped by to order my next addition. Mynor helped out and made the whole process so easy and…read morepleasant. He was courteous and even showed me what I was looking for and some other options. I had been looking for this one specific piece and by miracle THEY HAD IT AND IT WAS THE LAST ONE! That made my day. Not to mention their prices were much better than everyone else. I have officially found my new favorite spot. Thank you Mynor and thank you Burbank A&G!

I drove 40 min to purchase ammo here. My license shows old address so I updated address info and…read moregot approved on cfars doj website and I took gas bill as secondary address verification. The guy at the counter who was very not welcoming said utility bill is not acceptable and it must be government issued. I explained to him that I was already approved of address change with doj and I'm only buying ammo. He still said no so I had to just walk out of there. I went to 2 other stores in the area after which both said it's no problem with gas bill to buy ammo. So I ended up buying them at the second store since first store didn't have any 9mm. I'm not sure if the guy didn't know the law or if he was just being racist, but definitely not going back here for anything.

The guys at Guns LA are amazing. Awesome selection, great if you're a collector. They always have…read moresomething unique in stock. I purchase all my guns through them, they're very cooperative and helpful when it comes to helping with questions and logistics with current CA rules. If I need work done, or I'm making a purchase I trust them with my hard earned cash (and firearms) thanks a ton guys! Easiest 5 star rating ever. (Someone buy the $10,000,000 hi point)

Visited with my older M&P Shield after having trouble installing a new RMSC-style optic plate. I…read morehad already tried using my own rear sight pusher kit, but I could not get it done properly. Highlights: * Helpful and knowledgeable gunsmith * Professional service * Issue was fixed quickly * Complimentary service * Parking available * Good selection of firearms I remembered purchasing the firearm from here, so I walked in and spoke with the gunsmith, Mike. He immediately came across as very professional and experienced. He took a look at the issue and was able to fix it for me. What really stood out was that he provided the service as complimentary, which I truly appreciated. That kind of customer service makes a big difference and builds trust. Overall, great experience. Mike is the man when it comes to gunsmithing. I will definitely come back here for another firearm purchase in the future.

I've bought a few guns here and the process has been mostly easy. Dave went out of his way to make…read moreus feel welcomed and answered all my questions honestly. He recommended a few revolvers to me in which I would have never touched otherwise. There's quite a large selection of guns with very reasonable prices. My only complaint would be that there process of handling customers is on the slow side. They take forever with each transaction but I looked over it since everyone was nice to us. Definitely will be back.

This place is like a Guns Toys R Us…read more Gun World is huge. Parking isn't always guaranteed, but I usually find a spot. I guess it could be more difficult for them to really give you the kind of personal attention you might get at a smaller shop, but on Sunday 4/12/26 I was standing around looking for gun lights or help with the lights, and boom--Alan noticed me (before I even saw him). He asked if I needed any help and I asked him about lights. Alan did great. I felt like all my questions were respectfully answered, and Alan was even validating by making me feel like my logic for choosing the light I chose made sense. "Lumens Vs. Candela". I appreciated that. This place is popular, so it might feel overwhelming with the size, number of products, customers and reps--but I found their selection to be impressive and Alan's customer service to be FIVE STARS.

These guys are the ABSOLUTE BEST PEOPLE EVER. I cannot recommend them more highly , and would never…read morego anywhere else for more guns. Went out of their way to make sure that they had a very happy return customer, and I'm coming for that 24k AK now I'm back in LA bro!! Haha. Rhiyen Too bad i can't give higher than 5*!

I've been to a few shops around the valley, I gotta say this place is probably my favorite one they…read moreare super helpful, knowledgeable and friendly. When I come in here I automatically feel like at home and comfortable. I ended up purchasing my first m400 with them and was a smooth process. I'm definitely going to be a regular here. Thank you guys! Very well deserved review.

I am glad Guns Direct referred me to Tactical Pro Shop. Another great local resource for firearm…read moreACCESSORIES, and thoughtful and knowledgeable customer service. These five stars are for DAVIS. They didn't have the mags I was looking for, but still glad I found this place. It's another good resource with thoughtful customer service. Five stars.

I stopped by here at Tactical Pro Shop this evening and I am very satisfied with my experience…read more Firstly, when I called on the phone, the person who answered whom I assume was the owner was pretty firm with his speech. Not sure if he's always like that, but I didn't really take it as rudeness. To me it sounded like the guy has been there for 20 years of experience and knows what you're looking for and goes straight to the point; no time wasted. If you're someone who wants to be spoken to like a child, go somewhere else crybaby. Secondly, they had exactly what I was looking for. A holster and gun belt for my 4.5 Echelon with a TLR-1 HL-X light attachment. The holster fits pretty good for the price. I'm pretty happy with it. It's not perfect, but that's because the Echelon is just now getting popular, so manufacturers will eventually make more things for the Echelon later down the road. Not a fault of the store; they had exactly what I needed. Thirdly, I wasn't going to write a review, but the young gentleman that helped me out, (handsome Persian guy), with my shopping. When I paid for everything and left the shop, he ran down the block and caught me before I drove away and handed me the tools for my new gun belt I purchased. They could have just allowed me to move on with my day; I didn't even know the tools came with it, but that made me want to write something for this business. The owner of the place has had it for 23 or so years. I like his straightforward approach. No singing or dancing around the topic. Like I said, if you want to be treated like a princess, go to a restaurant and bother a waitress. Come here for real business. Thank you 3 gentlemen that helped me. And thank you Persian man for doing a small but kind gesture.

Purchased my first gun here. Ed was very helpful explaining the gun I chose and walking me through…read morethe entire process.

I have thought long and hard about posting this review. I truly am a huge supporter of any local…read morebusiness, but the end result was too disappointing. I have to leave this review. I try to support small local businesses whenever I can, especially ones in my own neighborhood. In early January I stopped into Addax Tactical while I was out riding my e-bike with my dog. The staff were friendly, they were cool about my dog being there, and they even let me bring my bike inside. My first impression was positive. A little later I went back to order a rifle. I wanted a Henry Big Boy .357 Lever Action Rifle. They didn't have it in stock, and I was told it would take about two to three weeks to arrive because the SHOT Show convention was coming up. While doing the paperwork, I also decided to purchase a Ruger 10/22 so I could complete both purchases with a single background check. I left a deposit of about $1,200 toward roughly $2,000 total for the two rifles. Both rifles are very standard models that most gun stores typically have available or can obtain quickly. I could have easily purchased them elsewhere, but I made a deliberate choice to support a smaller shop in my neighborhood and was willing to wait the extra couple of weeks. Based on the timeline I was given, I expected the rifles to arrive by late January and to have them in my possession by mid-February after the required 10-day waiting period. That didn't happen. After three weeks I called to check on the order. Nothing had arrived yet. I waited another week and called again. Still nothing. The responses were always very casual, with little explanation other than that the rifles had been ordered. Around six weeks into the process, I was told the Ruger had arrived but they hadn't called because they assumed I wanted to pick up both rifles at the same time. I went in immediately and started the paperwork to take possession of the Ruger. During that visit I learned something that had never been mentioned before: the Henry rifle had not actually shipped yet, and the shop generally places firearm orders in batches rather than ordering individual rifles. This was the first time I had heard that, even though the original estimate had been two to three weeks. At that point I agreed to upgrade to the octagonal-barrel version of the Henry since I had always wanted that model anyway, and I was told the change would not affect the delivery timeline. After the 10-day waiting period I picked up the Ruger and again asked about the Henry. The answer was still that it had not arrived yet. By this point we were about eight weeks into the process, with no clear timeline. About a week later I called again and received the same answer. At that point I decided to cancel the Henry order and request a refund. I was told the refund would come from accounting and that I should expect a check in two to three weeks. After two weeks I called again and was told it could take up to 30 days. I eventually went to the shop in person to check on the refund. This time I was told I could not bring my bike or dog inside, even though I had been there several times before with both and it had never been an issue. Eventually I received a call saying the refund check had arrived. For the sake of transparency, I'm writing this from memory without the receipts directly in front of me, so the dollar amounts may be off by a few dollars either way, but the numbers below are very close to what was paid and refunded. When I picked up the check, the amount returned was about $370 out of the roughly $1,200 deposit I had paid. That means that after roughly 12 weeks, the final outcome of this transaction is that I effectively ended up with a $830 Ruger 10/22 -- a rifle that typically sells for a few hundred dollars at most gun shops. Even assuming some type of restocking fee, it's difficult to understand how that result makes sense, particularly for a rifle that, according to the shop, had not even shipped yet when I cancelled the order. I went into this purchase specifically because I wanted to support a small neighborhood business like Addax Tactical and was willing to wait longer than usual to do so. Unfortunately, after the delays, the lack of clear communication about how orders were handled, and the final refund outcome, the entire experience ended up being extremely frustrating. If you're considering ordering a firearm here, my advice would simply be to make sure you clearly understand the ordering process, timeline expectations, and refund policies before leaving a deposit. Posting this simply to document my experience so other customers know what to expect when placing a special order here.

Beautiful location, great variety of guns/accessories and staff was great and knowledgeable. Met…read moreowner Rob, super friendly and inviting, went out of his way to find me what I was looking for. Thank you

Very pleasant experience with excellent customer service. Thanks to vicken who helped us, I was…read moreable to put a deposit on a rose gold the sig 9mm and mossberg shotgun for a great deal. Looking forward to more great service here.

Been here many many times…read more Wait times are long but the staff do their best to churn through the crowd. Staff are mostly chill and helpful.

I called to ask a simple question about whether they had something in stock. I was on hold for…read morearound 30 minutes when I called back on another phone to ask how much longer it would be, the boy on the line hung up on me after saying "idk like 10 minutes or something" in a rude tone. Someone eventually picked up and she put me on hold as well. Don't waste your time.