I have thought long and hard about posting this review. I truly am a huge supporter of any local…read morebusiness, but the end result was too disappointing. I have to leave this review. I try to support small local businesses whenever I can, especially ones in my own neighborhood. In early January I stopped into Addax Tactical while I was out riding my e-bike with my dog. The staff were friendly, they were cool about my dog being there, and they even let me bring my bike inside. My first impression was positive. A little later I went back to order a rifle. I wanted a Henry Big Boy .357 Lever Action Rifle. They didn't have it in stock, and I was told it would take about two to three weeks to arrive because the SHOT Show convention was coming up. While doing the paperwork, I also decided to purchase a Ruger 10/22 so I could complete both purchases with a single background check. I left a deposit of about $1,200 toward roughly $2,000 total for the two rifles. Both rifles are very standard models that most gun stores typically have available or can obtain quickly. I could have easily purchased them elsewhere, but I made a deliberate choice to support a smaller shop in my neighborhood and was willing to wait the extra couple of weeks. Based on the timeline I was given, I expected the rifles to arrive by late January and to have them in my possession by mid-February after the required 10-day waiting period. That didn't happen. After three weeks I called to check on the order. Nothing had arrived yet. I waited another week and called again. Still nothing. The responses were always very casual, with little explanation other than that the rifles had been ordered. Around six weeks into the process, I was told the Ruger had arrived but they hadn't called because they assumed I wanted to pick up both rifles at the same time. I went in immediately and started the paperwork to take possession of the Ruger. During that visit I learned something that had never been mentioned before: the Henry rifle had not actually shipped yet, and the shop generally places firearm orders in batches rather than ordering individual rifles. This was the first time I had heard that, even though the original estimate had been two to three weeks. At that point I agreed to upgrade to the octagonal-barrel version of the Henry since I had always wanted that model anyway, and I was told the change would not affect the delivery timeline. After the 10-day waiting period I picked up the Ruger and again asked about the Henry. The answer was still that it had not arrived yet. By this point we were about eight weeks into the process, with no clear timeline. About a week later I called again and received the same answer. At that point I decided to cancel the Henry order and request a refund. I was told the refund would come from accounting and that I should expect a check in two to three weeks. After two weeks I called again and was told it could take up to 30 days. I eventually went to the shop in person to check on the refund. This time I was told I could not bring my bike or dog inside, even though I had been there several times before with both and it had never been an issue. Eventually I received a call saying the refund check had arrived. For the sake of transparency, I'm writing this from memory without the receipts directly in front of me, so the dollar amounts may be off by a few dollars either way, but the numbers below are very close to what was paid and refunded. When I picked up the check, the amount returned was about $370 out of the roughly $1,200 deposit I had paid. That means that after roughly 12 weeks, the final outcome of this transaction is that I effectively ended up with a $830 Ruger 10/22 -- a rifle that typically sells for a few hundred dollars at most gun shops. Even assuming some type of restocking fee, it's difficult to understand how that result makes sense, particularly for a rifle that, according to the shop, had not even shipped yet when I cancelled the order. I went into this purchase specifically because I wanted to support a small neighborhood business like Addax Tactical and was willing to wait longer than usual to do so. Unfortunately, after the delays, the lack of clear communication about how orders were handled, and the final refund outcome, the entire experience ended up being extremely frustrating. If you're considering ordering a firearm here, my advice would simply be to make sure you clearly understand the ordering process, timeline expectations, and refund policies before leaving a deposit. Posting this simply to document my experience so other customers know what to expect when placing a special order here.

Long time client. Counter dude very helpful 5 stars. The dude that came out the back stating "I…read morecannot dry fire, only at the range" ruined the sell 100% Im a trigger guy, so going from glock universe to other triggers is a big deal. Dry fire/ trigger pull/ reset is important. I get the remark, just understand what customer needs are first then, ‍

Best gun store out there! Bought my first AR there! Staff was super helpful explaining everything…read moreand helping me find the right one for me. Great prices. Wide selection and great knowledgeable people working there! Thank you guys

Dmitry is the man. That guy is a gun encyclopedia. He knows everything about all kinds of guns. He…read morecan help you choose the right one for you. He is very knowledgeable, patient, and very easy to understand. I have purchased a few of mine from him, and he tells you everything you need to know to make you understand your investment. Since I have been introduced to him, I will never ever go anywhere else. And if you go there, you will feel the same way. I will be back there tomorrow to pick up another one. Thanks Dmitry. I appreciate you. You are the best.

**First time buyer**…read more Nabil helped me out and made the process smooth. I Purchased my first Walther and I gotta say, it's very spicy. (in a good way) 600+ rounds later, I'm now purchasing my 2nd and once again, Nabil is so awesome to work with. I don't plan to go anywhere else.

Great customer service. I did my transaction way far back but just want to put my input and…read moreexperience. This is one of the go to place if you want to buy and do transaction related to firearms and accesories. No attitutde and always very professional.

2nd 5-star Review:…read more I'm in love with GUNS DIRECT. I LOVE THIS PLACE AND THE CUSTOMER SERVICE I ALWAYS GET HERE. Since my first purchase, I've returned for a rifle with a fixed mag, which I learned before picking up I could have converted to "featureless", so I could use replaceable mags. I asked Ramiro about this, and that's how I learned Ramiro is an armorer, and he walked me through the conversion. He sold me what I later found was the best featureless grip handle on the market, and then he completed the conversion for free with my purchase of the grip handle, and my 2 new replaceable mags. I've really appreciated Ramiro's advice, insights, and the personal experience Ramiro has shared with me , which has all turned out to be valid and true. I have the bruises to prove it. I wanted a KSG. That's how I found GD. Thats how I met Ramiro. He didn't lie to me. He warned me about the recoil on a pump action shotgun like the KSG. I said I'd get used to it. He asked if I was sure. I said "I have to." So not only did he sell me a KSG, he stopped me from getting the scratched unit I was looking at, and got me a blemish-free KSG. As a newbie with no mentor to walk me into this world, I was willing to just buy whatever a knowledgeable salesman would sell me, simply accepting that a scratch was just how firearms sales can sometimes be--but Ramiro didn't let that happen. Ramiro really has been a great guide. He helped me pick my first 9mm--S&W M&P 2.0-and it's such a great firearm. It's solid. Reliable. Accurate. Comfortable. Looks cool. Comes with switchable grips. I bought Trijicon night sights on Amazon, and took over a month to make my way to GD for the install, only to find I had bought sights for the wrong S&W 9mm. Since it had been over 30 days, I couldn't return them, but Ramiro not only found me an alternative option (Ameriglo optic compatible GRM tritium) night sights--but also included the install with the purchase. I love my new Ameriglo night sights on my M&P 2.0 9mm! What a difference. And great bang for your buck. And they are optic-ready sights, so I can add the red dot later on. I appreciated being guided so knowledgeably. I follow Ramiro's lead confidently. And while I was there doing this, Ramiro asks me if I had with me the adapters that came with the streamlight I had on my 9mm, because he was offering to fix the streamlight I improperly installed on my 9mm (which was sticking out too far). I did not have them, so he offered to fix it for me if I just brought the adapters. I really appreciated Ramiro's offer, but more importantly I appreciated him pointing out to me my improper installation. I soon realized I could fix it myself. I've since fixed it, and I have yet again Ramiro to thank. To be clear, every single rep at GD has been helpful and totally professional. I've really appreciated the service I've received. Alonso, Danny, Jerry, Sherri, Alex all super helpful professionals. Alonso and Danny both remembered my name, which is shocking because this place is popular. I love love love Guns Direct. My gun shop for life! I already have my eye on two more firearms, and Jerry even has me thinking about a revolver. And Ramiro makes me want a semiautomatic shotgun. I love it!

The real pros on the block. Unlike the ones with world in their name…read more.. They are busy like everyone else but they handle you with kindness, never rude. Great value, great selection.

Was looking to build a custom Glock, got referred here through a buddy of mine. Like anyone else…read morenew to the gun world, I thought custom gun work would be a cake walk. Building custom guns is a pain in the ass. Ordering parts from suppliers takes forever, let alone making sure everything works together smoothly. Rarely do we see completely plug n play parts made particularly on custom builds. Thankfully, CJ, an honest man who's gone through hell and back trying to keep his clientele happy, made my life easy. We went through the build I was looking to build, recommended certain parts based on the purpose of what I wanted my custom build to do. I'll be back for another build. Custom work takes time and I had to learn that the hard way. Thanks CJ! If you're wondering if you should get your firearm worked on here, it's going to take time. But understand that CJ will be the only one to work on your firearm and make sure you're satisfied with the end product.

I was referred over to this gunsmith by my local Gun Shop. The worst mistake I made was not…read morechecking the Yelp reviews before hand like I normally do. I dropped off my fathers .22 rifle to be repaired on 04/16/22. Upon arrival CJ and what seemed like his mom were very friendly and welcoming. I asked for a receipt but he said his printer was "not working" that I would receive one with confirmation information via email for dropping off the rifle... never received one. I asked what the estimated repair time would be... he mentioned no more than a month... that he would call and update me on the status... a month when by... no updates... no calls... I than began to worry about the legitimacy of this business and now I am genuinely concerned I'll never see my fathers rifle again. I have called, emailed and visited the shop on many occasions with no response. I have filed a claim with the BBB against Worthy Armory.... I have called his property management company named Aszkenazy Development to inform them of the type of business he is operating... I have filed a report with the San Fernando Police Dept down the street... if I don't hear from Christopher Nicholas Lee ASAP I intend on hiring a private investigator to locate him and serve him to prosecute Worthy Armory to the fullest extent. Please arrange for someone to meet me at the shop to pick up my rifle.

After deciding I wanted to get back into hunting after a short 50 year hiatus, I purchased a…read morebeautiful Sako 90 Hunter. During the online purchase process, Sako suggested a few FFL's, and Guns LA was one of them. I said yep, although I had never been here, and away we go. A few weeks later, I received an email notice that the rifle had arrived at Guns LA, and I drove over to go through the transfer drill. They buzzed me right in, I was greeted by a couple of the guys, and they handled everything right away. Typical easy California transfer: pages of paperwork, produce CDL, provide DNA sample, raise your right hand and swear you are not a communist or a Klingon, take a polygraph...the usual drill. Because they have a highly Yelp rated gunsmith, I handed them the Leopold scope and mounting rings I had purchased and asked them to mount it (yeah...as if I could have mounted it). No problemo. Ten long days later, I returned (and yes, the DROS paperwork stamps the exact minute from the ten days you started the process and you are damn RIGHT I was there at the exact minute to accept my rifle). They gave me a break on the price of mounting the scope since I did the transfer paperwork there, which was generous and unexpected. Everything was perfect. Although I live in Pasadena, and there are closer gun shops, I would absolutely go to these guys again. Thumbs up and thank you!

I had an excellent experience at Guns LA in Burbank and can't recommend them enough…read more About a year ago, I purchased a handgun from another dealer that has since permanently closed. Recently, I noticed some parts were coming loose and was concerned about safety. I reached out to a few shops, and while the first place was willing to help, I felt like they were more focused on trying to sell me something rather than genuinely helping with my issue. Thankfully, I found Guns LA right around the corner. After seeing their great reviews on Yelp and Google, I decided to stop by and I'm so glad I did. Deon helped me from the start and was incredibly professional and knowledgeable. He never made me feel uncomfortable and took the time to explain everything clearly. Not only did he inspect and fix my firearm, but he also spent time teaching me how to properly use my Holosun sight and gave me helpful tips to improve my shooting. He even shared a flyer for private training lessons, which I really appreciated. Best of all, there was zero pressure to buy anything. He genuinely cared about helping me, not making a sale. When I returned to pick up my handgun, Deon and Mike explained that the previous dealer had actually left out some important parts, something they couldn't believe. Luckily, Guns LA has a certified gunsmith on staff (apparently one of the only ones within a 20-mile radius), and they took great care of everything. I'm extremely grateful to have found this place. They've earned my trust and my business. I'll definitely be coming back for future purchases, and they're now the only shop I'll trust with my handguns and AR-15. Highly recommend Guns LA if you're looking for honest, professional, and knowledgeable service! Big thank you to Deon

Cobra Tactical is awesome! Scheduling can be a nightmare for me because my schedule is…read moreunpredictable. The team at Cobra Tactical went above and beyond to accommodate my schedule and set up private training for me. Prior to my training session, I sent Naomi a list of ammo and other items that I wanted to purchase for the session. When I arrived, Naomi already had my entire order perfectly organized in a box and ready to go. I was super lucky to have Dave as my instructor. The class session was very informative and focused on topics that actually mattered. The range session was really where Dave really separated himself from the pack. Training sessions that I have previously done with other instructors were very basic and focused on standing still and aiming at a paper target. Dave takes a much more tactical approach. By the end of my training, I felt very comfortable drawing from a holster and shooting while moving, even with distractions. This training was worth every penny. I can't wait to do more training sessions!

All staff members are friendly and supportive. Atticus was very informative and professional…read morewalking me through all the required paperwork. I appreciate having all my questions answered with suggestions providing other helpful alternatives. I really appreciate the size of this store as a proud veteran support local veteran-owned businesses. All in all, Cobra Tactical made my purchasing experiences simple and highly recommend. Rick

Stopped by to order my next addition. Mynor helped out and made the whole process so easy and…read morepleasant. He was courteous and even showed me what I was looking for and some other options. I had been looking for this one specific piece and by miracle THEY HAD IT AND IT WAS THE LAST ONE! That made my day. Not to mention their prices were much better than everyone else. I have officially found my new favorite spot. Thank you Mynor and thank you Burbank A&G!

I drove 40 min to purchase ammo here. My license shows old address so I updated address info and…read moregot approved on cfars doj website and I took gas bill as secondary address verification. The guy at the counter who was very not welcoming said utility bill is not acceptable and it must be government issued. I explained to him that I was already approved of address change with doj and I'm only buying ammo. He still said no so I had to just walk out of there. I went to 2 other stores in the area after which both said it's no problem with gas bill to buy ammo. So I ended up buying them at the second store since first store didn't have any 9mm. I'm not sure if the guy didn't know the law or if he was just being racist, but definitely not going back here for anything.

Super orgenized. Great option for ammo, and outdoor target shooting…read more Get there early, especially weekends. Great instructors and facility workers.

I genuinely enjoy shooting at Angeles Shooting Range and will absolutely be coming back. One of the…read morebiggest reasons is that they allow outside ammunition, which is rare in Los Angeles and something I really appreciate. The range layout is great, and overall I've liked my experiences there. However, during my recent visit, there was an incident with a range master (James) that management should address. My friend and I briefly stepped over to a table area where another guest was showing us a shotgun he had purchased earlier that day. This was not during a ceasefire period, and no one was downrange. The firearm remained inside the bag the entire time. He did not pick it up, manipulate it, or handle it -- he simply unzipped the bag slightly to show it and intended to zip it back up. At that point, James approached yelling loudly about opening the bag. I fully respect strict enforcement of safety rules -- ranges should be strict. If there is a policy about not unzipping cases at the tables, that's completely fine. But the tone and level of aggression did not match the situation. After that, he continued staring at us and pointing us out to other staff members, which made us uncomfortable enough to end our session early. In an environment involving firearms, professionalism, composure, and emotional control are essential. Being yelled at and then singled out creates unnecessary tension. After this experience, I looked through other reviews and noticed similar feedback about overly aggressive communication from staff. That suggests this may not be an isolated incident and is something management should take seriously. This review is not about being corrected -- it's about how corrections are delivered. Authority in a safety role requires calm, measured communication. If this style of interaction is consistent, I strongly encourage management to evaluate whether this individual is well-suited for a customer-facing safety position. Staff demeanor directly affects the safety atmosphere of the range. When we spoke to the front counter staff (including Carmen), they were professional, took our concerns seriously, and encouraged us to share feedback so management would be aware. I appreciated that. I'm rating this two stars because staff conduct matters in an environment like this. That said, I do plan to return because overall I really like this range. I would welcome a response from management, as I genuinely enjoy this range and would like to see situations like this handled more professionally moving forward.