I came in looking for a wet suit off season and first a nice guy went asking around and came back…read moreto tell me it was low stock, then the shoe section guy for Saturday night was very helpful bubbly & friendly with me. Then there was Korbi! She went ABOVE AND BEYOND. She helped me try on a wet suit that was way too small & helped me get it off & then came to find me in the other section and found literally the only wet suit pants that would work. SHE WAS AMAZING and made me feel so comfortable amidst my poor timing of coming at closing therefore chaotic. She was even supportive when I lost my phone. Then Savannah was my cashier and she was so helpful with everything I was carrying, patient with me, let me run back & get my phone made sure I got the 20% off and so much more. GREAT HUMANS!!!

About a month Ago i put my foot on REI in BUrbank , i was smitten by how beautiful the store is and…read moreit was my first time and i thought how come i never seen it before . i bought one big Flask to take hot tea for my Mom in Nursing home and one cast iron skillet. The big flask i noticed with a hot water it becomes very heavy and with my Arthritis hand it was difficult to manage . the skillet i made omelette and after i tried to wash it but the food was stuck and i had to wash it 5 times and still looked dirty , i try to dry it with kitchen paper towel and it turned brown, i put it on my drying pad and stained it . so i decided to go back return the skillet and exchange the flask to a smaller version. The Manager came , unpleasant fellow try to convince me there was nothing wrong with the skillet , that i don't suppose to wash it ( Really so what you do , you cook on the top of the previous food , really !!) and only gave me store Credit , ignore that their skillet had ruined my drying pad ( i showed him my Drying pad with black lines left by this Skillet , and i washed it but the stain remained) , he did not exchange the Flask even dough it was still brand new . I made sure with the store credit he gave me , i get something very close to the number so i don't give them any profit . I will not put my foot in this store ever again or buy anything from them . Some Managers they think they are big shot and doing a big work for the store they work for but all they do is to loose clients . And by the way the only concern this manager had was to sell me $30 Membership, really !!!! You don't give my money back for the unworthy skillet , don't exchange the expensive flask to accommodate your client and you think i will spend $30 on your store , WOW !!!!!!!

It's an army surplus store- what's not to love? Came here to…read morebuy some pieces for a Halloween costume and ended up walking out with much more. Prices are amazingly low for the quality.

Great staff makes this shop, I was shopping for items so I can piece together a costume and they…read morewere so helpful. The great thing about this store is that they had items that were already worn so that distressing further was easy. I got a free shirt thrown in since there was no price and it was the only one left. I also got a shemagh for a cheaper price than listed just solely on the kindness of the owner. Since I was specifically looking for used military items this store is better than thrift shops, highly recommend.

I am glad Guns Direct referred me to Tactical Pro Shop. Another great local resource for firearm…read moreACCESSORIES, and thoughtful and knowledgeable customer service. These five stars are for DAVIS. They didn't have the mags I was looking for, but still glad I found this place. It's another good resource with thoughtful customer service. Five stars.

I stopped by here at Tactical Pro Shop this evening and I am very satisfied with my experience…read more Firstly, when I called on the phone, the person who answered whom I assume was the owner was pretty firm with his speech. Not sure if he's always like that, but I didn't really take it as rudeness. To me it sounded like the guy has been there for 20 years of experience and knows what you're looking for and goes straight to the point; no time wasted. If you're someone who wants to be spoken to like a child, go somewhere else crybaby. Secondly, they had exactly what I was looking for. A holster and gun belt for my 4.5 Echelon with a TLR-1 HL-X light attachment. The holster fits pretty good for the price. I'm pretty happy with it. It's not perfect, but that's because the Echelon is just now getting popular, so manufacturers will eventually make more things for the Echelon later down the road. Not a fault of the store; they had exactly what I needed. Thirdly, I wasn't going to write a review, but the young gentleman that helped me out, (handsome Persian guy), with my shopping. When I paid for everything and left the shop, he ran down the block and caught me before I drove away and handed me the tools for my new gun belt I purchased. They could have just allowed me to move on with my day; I didn't even know the tools came with it, but that made me want to write something for this business. The owner of the place has had it for 23 or so years. I like his straightforward approach. No singing or dancing around the topic. Like I said, if you want to be treated like a princess, go to a restaurant and bother a waitress. Come here for real business. Thank you 3 gentlemen that helped me. And thank you Persian man for doing a small but kind gesture.

I needed some hiking pants and I found some nice ones for a good economical price. The service was…read moregood and the lines moved quickly. It's a smaller Big 5 store but has everything you need. The store was nice and clean and filled with inventory. Easy parking in the rear of the store.

I called ahead to see if this location carried road bike tires and tubes. A man told me they did. I…read morearrived only for him to coldly tell me they did not. I am not angry just displeased with the lack of effort and waste of time. Would not resorts Big 5 to anyone. Not sure why big 5 doesn't carry generic road bike tires anymore.

My son it is 2 years old and we had to pay full price, and that was ok if the event was right for…read morehis age. But it wasn't!!! Older kids were taking over the place and my son had minimum time to play and he had almost 0 attention from the counselor ( because they are focused on the older kids) just the last 2 rooms he was able to play JUST A LITTLE before you guys told us that was time to leave!!!. The place it is amazing, but could be better, if you give each one a specific experience according the age. You should say the truth and inform parents that the place it is not right for 2 years old to Play ( even if you pay full price), because they are not even able to understand what's going on and you guys give attentionto the older kids most of the time. You should have times special for little ones, like DIG IT does.

What a pleasant experience. I went in just to browse, and stayed for nearly an hour. Not only do…read morethey have some great merch for hiking/ camping, but they also offer surfing mech. The gentleman running the store, Jonas, was very welcoming and knowledgeable. Learn a lot about many of the products and their uses. It's great entering a business and being treated like a friend. I purchased a few goodies, and will definitely be back for more. Very COVID compliant as well.

I feel like this place is a front, there's no way that they could be doing that much business when…read moretheir hours are super limited as well as there's never really anybody in there when you drive by. I've tried shopping here at least three times over the past few years and they're never open. Through the window it looks like a great selection, but you'd be hard-pressed to find a time of the day when you can actually get there and the doors are open.

Very prompt and friendly comfortable service. New and quality material that is very reliable…read more Great location as well thanks for the great experience and friendship is a wonderful thing

Great pricing. Everyone there is very knowledgeable…read more Only fishing and tackle store i go to. They have everything you'll ever need to catch the big ones

Johnny's is fantastic!…read more We're relative fishing novices. We went in on a Saturday morning to get our reels re-strung. They were super helpful in guiding us on the best choice, and strung them quickly. It was ridiculously cheap: less than $6 for three reels (two kids; one adult). They also gave our kids' free stickers. I then had a question about some nets, and the employee walked me through all of them and explained the differences of each. He was very helpful in guiding me to the best choice for me. I will never buy fishing gear or tackle online ever again. Will just go here, tell them where we're going, and they are experts and will set you right.

2nd 5-star Review:…read more I'm in love with GUNS DIRECT. I LOVE THIS PLACE AND THE CUSTOMER SERVICE I ALWAYS GET HERE. Since my first purchase, I've returned for a rifle with a fixed mag, which I learned before picking up I could have converted to "featureless", so I could use replaceable mags. I asked Ramiro about this, and that's how I learned Ramiro is an armorer, and he walked me through the conversion. He sold me what I later found was the best featureless grip handle on the market, and then he completed the conversion for free with my purchase of the grip handle, and my 2 new replaceable mags. I've really appreciated Ramiro's advice, insights, and the personal experience Ramiro has shared with me , which has all turned out to be valid and true. I have the bruises to prove it. I wanted a KSG. That's how I found GD. Thats how I met Ramiro. He didn't lie to me. He warned me about the recoil on a pump action shotgun like the KSG. I said I'd get used to it. He asked if I was sure. I said "I have to." So not only did he sell me a KSG, he stopped me from getting the scratched unit I was looking at, and got me a blemish-free KSG. As a newbie with no mentor to walk me into this world, I was willing to just buy whatever a knowledgeable salesman would sell me, simply accepting that a scratch was just how firearms sales can sometimes be--but Ramiro didn't let that happen. Ramiro really has been a great guide. He helped me pick my first 9mm--S&W M&P 2.0-and it's such a great firearm. It's solid. Reliable. Accurate. Comfortable. Looks cool. Comes with switchable grips. I bought Trijicon night sights on Amazon, and took over a month to make my way to GD for the install, only to find I had bought sights for the wrong S&W 9mm. Since it had been over 30 days, I couldn't return them, but Ramiro not only found me an alternative option (Ameriglo optic compatible GRM tritium) night sights--but also included the install with the purchase. I love my new Ameriglo night sights on my M&P 2.0 9mm! What a difference. And great bang for your buck. And they are optic-ready sights, so I can add the red dot later on. I appreciated being guided so knowledgeably. I follow Ramiro's lead confidently. And while I was there doing this, Ramiro asks me if I had with me the adapters that came with the streamlight I had on my 9mm, because he was offering to fix the streamlight I improperly installed on my 9mm (which was sticking out too far). I did not have them, so he offered to fix it for me if I just brought the adapters. I really appreciated Ramiro's offer, but more importantly I appreciated him pointing out to me my improper installation. I soon realized I could fix it myself. I've since fixed it, and I have yet again Ramiro to thank. To be clear, every single rep at GD has been helpful and totally professional. I've really appreciated the service I've received. Alonso, Danny, Jerry, Sherri, Alex all super helpful professionals. Alonso and Danny both remembered my name, which is shocking because this place is popular. I love love love Guns Direct. My gun shop for life! I already have my eye on two more firearms, and Jerry even has me thinking about a revolver. And Ramiro makes me want a semiautomatic shotgun. I love it!

The real pros on the block. Unlike the ones with world in their name…read more.. They are busy like everyone else but they handle you with kindness, never rude. Great value, great selection.