I just bought a glove from there and KEVIN helped us out! He was amazing! And knew so much and…read morewhere everything was. So friendly as well. Next time we go, we'll ask for Kevin's help!!! Awesome accent by the way!

Girl with the eyebrow piercing is super unapproachable. Goes from happy conversations with her…read morecoworkers to instant frown when customers ask for help. The other girls were nice enough. Not the biggest selection. I normally go to the actual stores because customer service and full selection is just better. Name tags should be more visible.

My son it is 2 years old and we had to pay full price, and that was ok if the event was right for…read morehis age. But it wasn't!!! Older kids were taking over the place and my son had minimum time to play and he had almost 0 attention from the counselor ( because they are focused on the older kids) just the last 2 rooms he was able to play JUST A LITTLE before you guys told us that was time to leave!!!. The place it is amazing, but could be better, if you give each one a specific experience according the age. You should say the truth and inform parents that the place it is not right for 2 years old to Play ( even if you pay full price), because they are not even able to understand what's going on and you guys give attentionto the older kids most of the time. You should have times special for little ones, like DIG IT does.

What a pleasant experience. I went in just to browse, and stayed for nearly an hour. Not only do…read morethey have some great merch for hiking/ camping, but they also offer surfing mech. The gentleman running the store, Jonas, was very welcoming and knowledgeable. Learn a lot about many of the products and their uses. It's great entering a business and being treated like a friend. I purchased a few goodies, and will definitely be back for more. Very COVID compliant as well.

Amazing brand and amazing store! Very friendly and hospitable shop staff. Brand quality in apparel…read moreand accessories all top notch! Also cool courtyard where they serve coffee. USAL aesthetic is on point!

With Usal you can expect poor communication, poor planning, and poor customer service. Save your…read moremoney, hug a tree or something.

Walked In to check some things out as I hadn't been in a Big 5 in forever. Only bought some snacks…read moreand lady at the register kept asking me if I was ok. When the transaction was completed I stuck my handout for the receipt (out of habit-I never care for receipts) and I was met with a response "you can't return food" .. I had a hard time understanding what she was saying because I was so thrown back by it. Why was she telling me you can't return the snacks I'm about to eat? I really was confused. By the end I was being looked at like I was garbage. Maybe they didn't my disability from my time in the Marine Corps. Maybe they didn't like my disheveled look on a Friday afternoon (I'm an attorney and own a firm, I wear a suit everyday so when Friday afternoon comes around and I leave work I could care less on the way home). What was even more awkward was what all the other employees started saying "do you need help" do you need this " as if I was a Ticking time bomb. I just left and said "everything t is all right stop worrying". I'm still confused by there encounter. Maybe it was my ethnicity maybe they thought I was trying to do something I'm not supposed to because I walked around the entire store while waiting for my fiance a block down. Anyways that's not my issue.

I needed some hiking pants and I found some nice ones for a good economical price. The service was…read moregood and the lines moved quickly. It's a smaller Big 5 store but has everything you need. The store was nice and clean and filled with inventory. Easy parking in the rear of the store.

This place has a great selection and also a high-end market fishing reels on the backside. The…read moreowner is helpful. Knowledgeable and direct most of you from the West Coast wouldn't understand you're from the East Coast this place will feel like home. Great selection great prices reels terminal tackles.

Boy oh boy does John have an attitude . Not a fisherman , but needed some fishing line crimps for a…read moreproject I'm working on. Called "new world camping" so inquire if they had any. John answered and went back and forth with me because I didn't know the size of the fishing wire I had (remember , I'm not a fisherman) . Seeing as I was getting nowhere , I decided to stop in . I find the crimps , and there are multiple sizes. To be safe , I grab the two that look accurate and proceed to the counter . John says 6 dollars and I ask "I'm only going to need one of these . Is it ok if I bring the unused one back?" He thinks for a moment . And says "no refunds Next time bring wire. " "I'll go get it now then I guess." I say to him I go back home , grab the wire, come back . I go to see which fits and he coughs STRAIGHT IN MY FACE. No excuse me , no sorry , nothing . He tells me to get the specific wire crimp, and charges me 4 dollars (no shocker that he charged me an extra dollar now) I almost never leave reviews , because honestly , who cares , it was 4 bucks . But ive almost never felt more unwelcome in a small store . Idk if he's racist or just a jerk , but I'll def never go back .

Did you know you can kayak the LA River? Did you know that in the summertime the water ain't…read morenearly as dirty as you'd think? Yes, this is an urban wildlife experience. Don't go expecting to be away from the city. Go if you want a unique view of the city, in a lush and strange area where it feels like nature is winning out over concrete. Guides were friendly. We saw lots of cool birds. Nice blend of relaxation and fun.

I've lived in LA for years and somehow never realized you could kayak the river until a friend…read moresuggested trying LA River Kayak Safari. We booked a weekend morning tour, and it ended up being one of the most unexpectedly fun things I've done in the city. I was a little nervous at first since I'm not super experienced with kayaking, but the guides were patient and gave clear instructions before we got on the water. Once we started, it felt calm and surprisingly peaceful. We even spotted birds and fish along the way, which I definitely didn't expect in Los Angeles. The whole experience felt safe, well-organized, and relaxed. It's such a cool way to see a different side of the city. I'd absolutely do it again.

Cosmos Sports is hands-down the best for custom fishing rods. My husband has Mr. Hong build all his…read morerods, and the craftsmanship is impeccable. Every detail is exactly how he wants it, far beyond anything mass-produced. You can even get your initials wrapped right on the rod. Small Korean-owned business with serious attention to quality. If you appreciate real hand-built gear, this is the place. Highly recommend! Especially for the price!

Very knowledgeable, reasonably priced. Reliable. He does…read moreall my custom rods and never a problem.

Outstanding service. Always speedy and reliable…read more The staff are highly knowledgeable when it comes to perfecting your stringing setup and can recommend appropriate material/tension tweaks based on your preferences and hitting patterns.

I call The Racket Doctor 'the old school tennis store.' I've been a customer since I first started…read moreplaying tennis which was when I was a little kid, almost 2 decades. I was referred by my coach to this day, I still come in to get restrung. They do a good job restringing and always put a label with the specs. They are fast and call you normally, within a few days maybe even less to pick-up. Their demo program is good. You can demo 1-2 rackets for a week then switch out. If you need a little more time with the rackets, phone in. They are pretty nice about it if you just communicate. I would rate 5 but the reason I put 4 stars is the "hits" and "misses" when I visit, particularly about the customer service and their general inventory. I've had top-class service from Beau previously, and a woman (I forget her name :( but she classifies herself as a hard hitter, heavy racket, and top spin player ha! She showed me how to determine if a racket is engineered to be power or precision rackets just by feeling and looking. They knew their stuff. The misses were when I came in and was offered help separate times, but I was offered not so great recommendations/ recs that were not what I needed, didn't mention some hint of knowledge that they understand different racket and string specs... average customer service of "yea, look around and see what you like. What you see is what we have" Thumbs down. This goes for the shoe section too. Now with their merch, they carry the popular stuff that sells but you can't get a racket in a particular color, underrated racquets, color shoes etc . No service to have the color/model shipped to the store. Also, I always check the sales section but every single time, I can never find my women's size 6/7 (which I know is the most popular shoe size) but I always see HUGE, multiple inventory of sizes like 10, 12, 14...this goes for shoes and clothing. I've never once bought anything at the sales section in my size, ever. They don't carry fun, stylish, likable colors of shoe models, tennis models..clothing like pleated tennis skirts with pockets, there's no current tennis hat or visor options, sweatbands, eyewear in different colors and styles, no cute bear key charms for tennis bag to promote Racket Doctor which I would proudly carry!...even not much color selection for grips. No patterns, no fun colors. I would be purchasing way more if they were more open and just more fun. Pricing is fair for their services. So they are very reliable for stringing service, and demo'ing, getting your usual Tour Bite strings but don't expect to find something in particular.

The differences between buying your ski equipment @ Sports LTD vs anywhere else in LA are the…read moreselection & service. They got the right gear & they get you PROPERLY fitted into it (which makes the difference the longer you use it!). The pricing was very competitive with what I found online, especially because it is better equipment. AND getting the bindings mounted was quick & easy! Thank you hooking me up for an awesome 2026/27 season!!!

6 out of 5 stars for Sports LTD. I had a very helpful ski boot fitting by Max who took the time to…read moretake measurements, explain different boots, and ensure I found a boot that was comfortable on my foot long term (landed on the Solomon S/Pro Delta Boa). Because of Max I can ski mountain open to close with no issue/pain! I recently came back on a Tuesday to buy skis before my weekend trip to Mammoth. Hailey was super helpful - again took the time to pull and explain ski options based on my ski level and preferred terrain. Unfortunately, they didn't have my size in store but pulled off a rush shipment to get the skis delivered, mounted, and ready for pickup in store by Thursday afternoon...insane turnaround, seriously such great customer service!

*READ ENTIRELY, BEST CUSTOMER SERVICE BY FAR* So I called in to check if they had the New Balance…read more9060's in black & white in stock and I was told they did. Within minutes of walking in, I was greeted and helped immediately. Unfortunately, the representative misheard the color of the shoe I was looking for because when I went in, they didn't have the shoe on display. I was told they didn't have the shoe, which bummed me out. After talking to Luis --the store manager -- for a few minutes, he was determined to help me find the shoe. They had the shoe in stock but it was not in the size I was looking for. Not only did he check their stock, but he went above and beyond to help me find another location that did have it. While I didn't know how the shoes ran in sizing, I tried on the smaller size of the shoe I was looking for, and they fit like a glove! While determining whether or not I should go to another location to pick up a bigger side, a female associate talked to me and gave me her input of what I should do. She was very helpful and kind! Altogether, I had a great experience, and I will definitely be coming back to this location.

Called 3 times. No one ever answered the phone. I've been to this location the music is loud. But…read morein the past I have at least a live person answer my calls. Their customer service is closed in the weekends. If you are trying to get answers quick physically going to Glendale can be a hassle because of the drivers and parking. A manager or someone should be available to answer the phone.