Ceaser, Sam, & Matthew were the gentlemen my husband and I did business with yesterday and they…read morewere excellent to work with and made all my dreams come true. 10/10 for all three of these men.

Always a smooth experience. Thank you to Titus for the excellent care and service of my car.read more

Bought a new Bronco Sport yesterday. Great experience at Camelback Ford. Everyone very nice and I…read morebelieve I got a good deal.

We dropped off our 2025 Ford Bronco on Tuesday it's now Friday and no one has called us once. I…read morecalled Wednesday and asked what was their findings for the issue? I was told someone would call back by 6 pm closing. We did not get a call and so we heard nothing so today Friday I called and they said it's ready sitting outside and they could not find the transmission issue we brought it in for. We also own a new BMW SUV from BMW on Camelback my god the difference in service and responses is night and day! I would never buy another Ford product if this is what we can expect from Ford service and responsiveness.

Worked with Arron and he and the staff did a tremendous job of communicating thru the process. Took…read morecare of all of my concerns and went above and beyond with my vehicle.

I had a really great experience purchasing my 2026 BMW X5 M Competition from Chapman BMW…read moreScottsdale. I worked with Perry Taylor from start to finish--he was friendly, professional, and great to work with throughout the entire process. He helped coordinate my custom order, accommodated my delivery requests, arranged some complimentary accessories for me, and made pickup easy even after I had to delay it due to a planned vacation. Buying a new BMW is a big milestone, and Perry helped make it an exciting and memorable experience. I highly recommend both Perry and the team at Chapman BMW Scottsdale!

had an excellent experience working with Kenneth "Kennet" Calderon. He went above and beyond to…read morehelp me find an aftermarket automotive warranty at a great price. Kenneth was prompt, professional, and straightforward. He respected my time, made the entire process easy, and there were absolutely no headaches or pressure. He worked hard to get me a great deal, and I really appreciate his dedication and customer service. I highly recommend Kenneth Calderon to anyone looking for an automotive warranty. Five stars all the way!

My experience this past weekend with Showcase Honda was easily the worst experience I have ever had…read morewith a car dealership (already such a low bar), and probably the worst I have ever had with any sales organization of any kind. I'm willing to bet that I speak for most Americans when I say I HATE shopping for a car. I would rather eat gas station sushi. I would rather walk across a football field of legos barefoot. BUT, I had to buy a car for my family this weekend. I already knew basically what kind of car I wanted, what features I needed, what my budget was. I looked around online and found a car I was really happy with at Showcase Honda. I didn't want to spend half a day in the dealership. My Grandson is only a week old and I wanted to go over to their house and spend the day with them. But I need the car taken care of this weekend so our family can function heading into the week. So I call the dealership, let them know I just want to buy it, I'll to it online, send over the contract, I'll wire the money, I don't want to haggle on the price, I don't want to come see it, I don't want to take it for a test drive, but I do want to buy it asap and I am super serious. I'll pay extra for it to be delivered to my house, I don't want to spend any additional time on this project than I have already spent. I'm literally holding the money in my hands. I'm texting with someone from the online sales team and I schedule a call for 10 AM the next morning, as it was getting later in the day on Friday night. Saturday morning i'm waiting by my phone at 9:45 to wrap this deal up and no one calls. Thats okay, they just opened, I'm sure they need to get a coffee....10:15 and still no one, 10:30 and still no one. So finally I call them and get on the phone with one of the sales managers. I'm sorry, I didn't take down his name, I wish I did. I think it was Steve. It doesn't matter. He tells me he would love to help me finalize the deal on that specific car, he will draw up the paperwork and they will put it through the car wash and have it ready for us as soon as we get there! I quickly explained (Again, and feeling strange because surely a large successful dealership like this uses a CRM with notes about their leads?!) I re explained to him that I don't want to come in, I want to do it all online, I'll pay full price, I don't want to haggle, send the paperwork and the wire instructions and I'm ready to close right now. He said okay, he would get the paperwork ready and get back to me soon. An hour later I hadn't heard anything, but a different sales person texts me, asks for my ID and the correct spelling of our names, which again, I thought was strange as we had done the online loan application to see if we could get a better deal financing the car vs paying cash. So they had all of our information already, but I gave it to him again. He said he was working on the contract but it never came. About an hour later I text again and say I'm excited to wrap this deal up, whats the issue, what do they need from me next? No response. 30 minutes after that I called and he said "Oh yeah, the sales manager is going to call you right now, he is just finishing up another call and he is going to call you to finish this up." An hour later, still no call. I try calling and texting again. Nothing. Finally, around 4 PM, after I have wasted my entire day, I get a different sales manager who calls me. After I have spent my entire day away from my Grandson trying to beg this dealership to take my money. This sales manager let me know that they actually sold the car last night and its not available. I asked him why have I been getting the run around all day, and he tells me that it isn't his fault because he was not the sales manager on duty at that time. I'm sure they are going to counter with this, so I'm just going to come out and say it. Yes, I raised my voice at this point. I was angry that this dealership seemingly intentionally had wasted the most previous asset I have. The one single thing I was desperate to protect: Time. And they stole it from me and I lost my temper. I don't care whose fault it is. What I care about is that I wasted 6 hours of my day when they could have chosen honestly and transparency, and it is the perfect picture of what I (and I think other Americans) HATE the most about buying a car.

We just purchased our 2nd Lexus with the Earnhardt Lexus Team, and we could not be happier! Worth…read moreit for us to drive up from Chandler for sure. My salesman Anthony Tomasello made everything so easy. He was friendly, knowledgeable, and not pushy. Genuinely a very nice person, I would recommend to any one of you out there looking to buy a Lexus... give Anthony a call. Again, thanks Bull and Team for a great experience! We will be back. SUV next ;) - Joe S.

If you work with Jose Delgado or David Cobb take everything they say with a grain of freaking SALT…read more We were told everything was finalized and approved. David said he needed some things for "formality for the guys upstairs" we provided documentation. Saturday we were harassed by Jose, David and a few other people with non stop calls. We provided BANK STATEMENTS and still were denied we pull in 7-12k a month together. We told Jose we had a joint bank accounts that we shared one and he said that's fine. We told Jose we cashed most of our checks and he said that's fine. Yet come Saturday/sunday it was ALL an issue and we had to return our vehicle today on Sunday. I will definitely NOT be buying a car at any Lexus dealership anytime soon. I guess I'll take my money elsewhere where. HAPPY FATHERS DAY

Extremely Disappointed…read more I brought my Subaru to the dealership because it was experiencing a transmission issue. Instead of focusing on the actual problem, I was presented with an estimate totaling over $16,000 in repairs. Some of the items they claimed needed to be repaired simply did not make sense. For example, they said my radiator needed to be replaced. If my radiator had actually been failing the way they claimed, my vehicle would have been overheating--which it wasn't. I knew several of the recommended repairs were unnecessary. Because the estimate seemed so excessive, I sought a second opinion from AAMCO Transmissions & Total Car Care on Van Buren in downtown Phoenix, Arizona. They inspected the vehicle, confirmed the actual issue was the transmission, and told me that many of the repairs recommended by the dealership were not needed. AAMCO repaired my Subaru Crosstrek for roughly one-third of what Subaru wanted to charge, and two months later the transmission is running better than ever. In my opinion, the dealership lost my business because they attempted to sell me thousands of dollars' worth of repairs that my vehicle did not need. A trustworthy service department should diagnose the actual problem and recommend only the repairs that are necessary--not overwhelm customers with an inflated estimate. If you need transmission work or want a second opinion, I strongly encourage you to contact AAMCO Transmissions & Total Car Care on Van Buren in downtown Phoenix, Arizona.

I had an overall great experience. Austin in particular was very friendly and helped me get my new…read moreCrosstrek. The first day I came in we went for a test drive and I really liked the car so I signed for it the same day. HOWEVER, whoever I spoke to in finance, I believe is name is Matt, just flat out lied to me. I was offered an extended warranty which we ended up negotiating down to $20 a month for the duration of my loan (meaning if I paid the loan in 12 months I would pay $240 for the warranty but still keep the coverage for 7 years). I signed for this. A week later the loan appears in my bank account and it's $2,000 more than I had signed for. I went in person and spoke to a different employee from the Volkswagen side of the dealership who was very kind, I forget his name. But he gave me a printout of my paperwork, something Matt never did and said it would be emailed to me but never happened, and showed me that the warranty was actually a "flat rate" $2,000 fee and NOT the $20/mo I signed for and was promised. This second finance employee was helpful and we cancelled my warranty, but be aware for anyone who is offered this warranty. I was lied to and there is a high likelihood you and many other customers have been lied to as well. Shady practices from their finance department.

Contrary to most reviews here I had an excellent experience. NO appt, walked in at 8am, was sent…read moretimely txt with f/u phone calls, ready when they said it would be & professional service the whole time. Great job!

If you want to be ripped off, this is the place to come to!…read more I was there to buy a 2027 Seltos. 1. They claimed the out the door price in writing, texted to me by the salesperson, wasn't approved even though the salesperson stated let me have my manager look this over before I text it to you. 2. They checked my trade in and came back and said they received 5 different error codes. They said the car had all sorts of issues so they couldn't give me hardly anything for it. When I said I knew this wasnt so and I was leaving the sales manager said let me check it". I went out with him and watched the results and THERE WASNT ONE ERROR MESSAGE!! 3. I made the deal and bought the car. When I got home the next day and cleaned out the trunk,etc. I found a paper a customer left in the vehicle. It had been used as a LOANER CAR. This particular person had the car for 6 days. This was never divulged to me. 4. I called the salesperson and asked for a manager, etc. to call me back regarding this unethical practice. Of course, I never received a callback.

I've been buying cars since 1969 as a 16 year old and had one of the most pleasant car buying…read moreexperiences ever at Camelback Hyundai. First of all stop sleeping on Hyundai. They are building quality cars with outstanding technology. Their warranties are exceptional and the vehicles are attractive and dependable. We traded in a 14 year old Sonata we've owned since 2012 with 108,000 miles on it so we know first hand the build quality. The most impressive part of the experience was dealing with Dakota Ferch who worked hard to get us the car and deal we wanted. I can recommend Dakota without reservation and I hope you give him a chance to earn your business. They stand behind their deal and will deliver you a great car at a solid price. Can highly recommend Dakota and Camelback Hyundai without reservation.

Looking for a dealership that will damage your car, leave you with new problems, and then take no…read moreresponsibility? Unfortunately, that was my experience with Camelback Hyundai: I brought my 2023 Hyundai Elantra Limited Hybrid to Camelback Hyundai in June 2026 to replace the catalytic converter. From the beginning, I was given the runaround about my vehicle and the loaner. I was told the loaner could not be taken out of state, and I explained that this was a problem because I had a family emergency that required me to travel out of state with my vehicle. I was then told they would put a rush on my repair so I could get my car back in time. They gave me a specific date and time when my vehicle would be ready, but they did not meet the deadline they gave me. When I finally picked up my car, I discovered bird droppings that had damaged the paint on the hood and trunk, along with new dents on my vehicle. None of this damage was there when I dropped it off. I immediately returned to the dealership, and after reviewing their own photos, they acknowledged the damage was not there when I brought it in. Ishmeal knew I had a family emergency and didn't know exactly when I would be back. He specifically told me not to worry and that he would take care of the damage when I returned. When I eventually followed up, he said he would "have to look into it." The damage was never addressed. Now, I'm dealing with additional issues following their repair. My A/C isn't cooling properly, and there is a strong rotten-egg/exhaust smell coming into the cabin. When I called Ishmeal, he told me neither issue would be covered because "the catalytic converter is on the bottom." He also said the rotten-egg smell was from my battery expanding. My service receipt clearly shows that Camelback Hyundai replaced Part #28510-03HN0 -- the exhaust manifold catalytic assembly. On the 1.6L Elantra Hybrid, this integrated assembly is located in the engine bay and bolted to the engine, meaning the repair involved work in the same area as other engine-bay components, including the A/C system. The fact that these symptoms appeared after the repair warrants inspection of the exhaust gasket and A/C components that may have been accessed during the repair. The 2023 Elantra Hybrid also uses a high-voltage lithium battery system with a 12V lithium auxiliary battery integrated into the hybrid battery assembly under the rear seat. If the dealership's explanation is that a battery is expanding, overheating, or venting sulfur-smelling fumes into the cabin, that warrants immediate inspection as well. If a covered hybrid battery component is found to be defective, it should fall under Hyundai's applicable 10-Year/100,000-Mile Hybrid System Warranty. If the A/C or exhaust issue is determined to be related to the catalytic converter repair or workmanship, it should be addressed under Hyundai's 12-Month/12,000-Mile Service Parts and Labor Warranty. What is most frustrating is that this is not an isolated issue. The dealership acknowledged damage occurred while my vehicle was in its possession, Ishmeal promised to address it, and it was never resolved. Now I have new mechanical concerns following the repair and am being told they are unrelated without a proper inspection. I brought my car to a Hyundai dealership expecting professional service and accountability. Instead, I've experienced delays, conflicting information, and no resolution. I will not be returning to Camelback Hyundai's service department.

Went in to pick up an order for my new car. Alan helped me and was very nice. Happy again with my…read morevisit here. I definitely recommend this dealership!

Always an amazing experience for me! I have an unnamed Buick Dealership that is closer to my home…read morebut Bo Sigler at the Coulter Buick Phx Service Dept is by far the best vehicle service advisor I have ever had! This entire service department is just phenomenal with customer service and the reason why I chose Coulter Cadillac Buick Phoenix.

If you are looking to purchase a great vehicle then you should definitely check out Certified…read moreImport Auto! Jess who helped me with the purchase is Super friendly, knowledgeable! I went to look and drive the car before purchasing. Loved it so much, that put money to hold and went back on Sunday to purchase and pick up. I was out the door in less than an hour!! Couldn't be more happier with service and the vehicle!!! Trisha :-)

Easiest car we've ever bought! Everything went smooth and stress-free, And we got a great price!…read more Jess & Eli were awesome to work with. Would definitely buy from them again.