I picked up a list of used and new vehicles at Az Federal Credit Union, I noticed it had the car I was looking for, I called and talked to Erick at CLS. He explained this was a brand new vehicle, it was priced higher than I wanted to pay. I began looking around and becoming more familiar with the option packages and differences in models and actually took test drives at a dealership on them. I Talked to the dealer and explained I had just begun my search and was looking to purchase in the near future. Of course they wanted me to buy that day. I learned a lot and gathered more information regarding the vehicle I wanted to purchase. I left without a written hand signed quote but just a price on a business card out the door. After several weeks I went back to see if the vehicle was still for sale at CLS, by picking up a new list at the credit union. I noticed a significant drop in price I was more interested in checking it out. You can also sign online and review same information. I reached out to CLS and made an appointment with Erik, he met us briefly and turned us over to Tod Hale. One of my concerns was that I typically do my financing with One AZ Credit Union as they have always beat everyone else as far as interest rates go for us. I was assured that they also worked with AZ One CU. Here is a important vital tip I'd like to pass on. Always get pre-approved first at your Credit Union once you have an estimate of the price of the vehicle it will save you money! Ask your credit union for details. Our experience At Centennial Leasing was positive, what I liked was the no preassure part of it. Todd has a positive upbeat personality and respects the products you're looking for or who you want to finance with. I knew exactly what I wanted, this vehicle had an extra that didn't matter to me but it did to my husband. The out the door price was a couple of thousand dollars higher than the other vehicle I had a gotten a quote on at the dealership. Centennial Leasing had the right color, all the extra's I was interested in, the passenger side window tinting, the door guards and a bunch of other stuff and I wouldn't have to wait until it was shipped from somewhere else hoping it had all the specifications I was interested in, the other thing I liked was Centennial's practice of not having to return again to their place of business. Your vehicle is delivered directly to your private residence and you sign papers and you're done! Todd delivered it! In the end Here is what made the difference to me regarding the who got my business. I had checked out the rates online earlier in the week with my Credit Union. When I told the dealer I first went to who I banked with they told me they had a direct link as dealers with the my credit union and came back with an interest rate that was several points higher than what I had seen just a few days earlier. I couldn't believe it, they told me that interest rates were going up and that it was a trend that was entering the market. I was discouraged then they brought me another Credit Union that was a tad lower than the rates they had shown me on my CU. Of course interest rates make all the difference in payments for us. Honestly this was fact gathering quest for us so we left and told them we weren't quite ready yet, we wanted to explore further. A few days later I decided to call my Credit Union to confirm my find and was relieved to find out that the interest rates were the same as I had originally gotten. Vendors get a set of rates and when we (their customers) go through directly with them we get a cost saving rate of course based on your credit score. When we met Todd Hale and spoke of financing we told him that we had gotten approved for a loan through AZ One Credit Union he never said a word or tried to get us to use another Credit Union he continued working with us with the same courtesy and respectful enthusiastic approach never missing a beat. I would definately recommend Centennial Leasing & Sales and Tod Hale as your Sales Consultant. When you pay them a visit let them know from a real satisfied owner Janet B (Rav4) recommended you! read more

We have gotten our last couple of cars through Centennial Leasing, and have not thought about going to any other dealer for our family cars, until now. On 10/5/2016 we purchases a 2008 Honda Pilot from Centennial Leasing. On our test drive my husband made the comment that it was strange that our salesman, Noel, made the comment, "Oh look, it started right up." I took it as a joke. But on the first day driving the car it just did not feel right. In fact, I told my husband I did not want to drive this car as it did not start easy and did not drive smoothly. This is strange because I loved driving our other Honda Pilot. On day three we took the car grocery shopping and coming home we had trouble. We pulled into an auto parts store and they checked the battery and charging system. The alternator was not working and the battery was almost dead. Thank God we made it home. But that was it. The care would not go from there. The next day we had it towed to Bell Road Honda. The alternator had to be replaced and the battery needed to be replaced. We paid $100, since we purchased the extended warranty. (even though we were challenged using this but were finally given authorization because we had the care for "less than six months??????") The day after we got the car back the car began making loud noises so my husband took a second day off of work to take it back to Honda. Two other things had to be replaced. You must know how frustrated we are at this point. We had to pay the $100, we paid over $100 for the battery, and my husband lost two days pay. All of the receipts and proof of work were presented to our sales associate, Noel, who said he would present this to his manager. But we were informed yesterday by Centennial Leasing that we would receive no compensation for all that we have lost with a car we purchased less than a week before it broke down. I was shocked and very disappointed. I have always spoken very highly of Centennial Leasing and have been giving out Noel's card to my co-workers and friends. We had always had wonderful service and received great products through Centennial Leasing. Now I do not feel I can say that. In fact, my daughter is now looking for car. We are not taking her to Centennial Leasing. I need to make sure my daughter has a reliable car and I don't want to go through this mess again. Again, I am shocked that you do not back your product. I am surprised that you do not support long term customers. Find it interesting that on the Centennial Leasing web site, the site does not allow you to post a "thumbs down" review but when "thumbs up" is selected the link opens to post reviews on several sites. read more

I just recently purchased a 2018 Subaru Crosstrek with the assistance of Tod Hale of Centennial Leasing & Sales and Monique and Ann at AZOne Credit Union (Scottsdale/Greenway branch). Here is my story and my reasons for his excellent rating. First, as a woman in the market for a new car, I dreaded the fact that I would ever have to go into a car dealership and play that 'game' they usually play when it comes to purchasing a new car. I did not want to play. Monique Lopez at AZOne Credit Union recommended the car broker program they offer. (Big thanks to Monique and Ann)! For women, this service already looked good. Second, Tod Hale exhibited excellent customer service skills and he was full of information to assist me with the process. He found exactly what I was looking for! He made it so easy for me and the stress of buying a new car from home just disappeared. For example, I want to mention that the first car found for me, Tod had noticed a small glitch in our arrangement because a car dealer supplier was mistaken about a feature that I specifically wanted. Even though there was a work around for this feature, Tod immediately notified me before I signed the paperwork, and in one day, he was able to locate another vehicle with the feature included. He looked out for me in that situation which as any woman knows, would have not worked out well without a broker on our side. Third, the customer, that would be me, does not pay Tod. He works for the credit union or association employing his services. Finally, in a retail climate where reliable, prompt, honest customer service is so hard to find, it's a joy and pleasure to find true service-oriented business specialists who enjoy playing by teamwork rules. Tod Hale works with his suppliers, lenders, associations, and customers really well, but his loyalty is to the customer. I highly recommend Tod Hale at Centennial Leasing & Sales if you are looking to purchase a new vehicle, especially if you love dogs. He is a dog lover, too. Thank you, Tod, for all your help. You did an excellent job in locating what I was looking for! CPenn read more

Without question, the absolute best car buying experience we've ever had... hands down. Tod and his "kids" went far above and beyond to meet and exceed our expectations to find a new vehicle. Having purchased a couple of cars through Centennial Leasing & Sales in the past, we never hesitated to go back. Needless to say, Tod and the entire staff at Centennial wouldn't disappoint. With our pre-approval "in hand" through our credit union, the only thing we had to do was car shop. Centennial's air conditioned show room provided a definite plus, especially in 110° weather. We had narrowed our choices to two vehicle models after countless hours of research. To our surprise, Centennial had both models on site. When we arrived for our appointment, Tod quickly got both cars ready for our test drives. After taking both vehicles for a spin and deciding which vehicle to go with, it was just a matter getting all of the details hammered out. Then Tod did what he does best... After a quick 30 to 40 minutes in Tod's office, we were setting up the day/time of when Tod would deliver our brand new car to our house. Yes, I said DELIVER our new car. Two days later (one day after the 4th of July holiday), Tod was in our living room with the final paperwork and our brand new car (the same make and model as the one we had test driven) in our driveway. But wait, it doesn't end there... Tod connected my wife's phone to the new car's Bluetooth and downloaded all of her contacts. He also had the dealership thrown in two sets of floor mats (rubber and cloth) and had them throw in some window tinting, all at no extra cost. A 5-star review isn't sufficient for the quality of commitment and service that Tod provided. We could not offer a higher recommendation to anyone who is looking to purchase a vehicle. If you are looking to purchase any type of vehicle, go see the wonderful people at Centennial Leasing & Sales!! Thank you Tod!!! We truly appreciate the effort and dedication that you and your "kids" provided us! You now have lifelong customers! read more

I now have a friend in the car sales business- **Noel Rooney** - No haggling, pressure or demeaning sales tactics - I'll never shop for a car anywhere else again! I was referred to check out a sale happening at Centenial via text from my bank Arizona Federal Credit Union. After following the link, I quickly found a car that fell nicely within all the parameters I would be looking for if I were shopping for a new car (which I wasn't, I was just looking out of curiosity). Less than an hour after submitting my info on the website I got a follow up call from**Noel** and he went over some hypothetical numbers with me. That evening I showed up with my 2 rambunctious kids at 15 minutes to close after I told him I would not be coming that day to look at the car. **Noel** was so patient talking to me as it got later and later passed closing time while I was distracted by my kids running around and interrupting me. **Noel** got them set them up with a mini foosball table to keep them occupied then walked me through all the numbers. **Noel** took the time to go over all the options for the extended warranty and was extremely patient while I took my time deciding what the best option for me. **Noel** gave me his input but did not pressure me in anyway. Since it was well after hours by that time **Noel** had to run everything through the bank the next day but put a hold on the car for me until that went through and I could come pick it up. Overall this has been the ***best car purchase experience*** I've had. I highly recommend **Noel** and the whole AZFCU team - A one stop shop of excellence. All my insurance needs have been handled wonderfully by my awesome AZFCU rep Josh Jensen for the past 3 years, I have all my banking needs nurtured there by the amazing team at the branch, and now I have the very patient and respectful **Noel** at Centennial Leasing & Sales for all my auto buying needs! read more

My adventure with buying a new car began, with the Arizona Financial Credit Union and getting approved for a car loan. That went well to my surprise and another surprise came forward as well. The loan officer said to make your car buying a lot smother this is who we deal with Centennial Leasing & Sales. I thought to myself here comes the clown show with a list of cars you really don't want to deal with. I was blown away when the list they gave me had the name of just one person who was going to handle my every need. I called him and made an appointment. The next day Cory Miller called me and said I had to get caught up on your needs and I will be happy to take care of everything. I will take care of negotiation's, getting the exact vehicle you want at the price you want and this all will be done in a timely manner. I said I already picked out a suv from the list they provided me. Cory said he would check on the availability of the vehicle and get back with me the next day. He called me the next day and said the suv that I picked had been sold but he found another one and could I come down to the office and check it out. I told the wife we have an appointment tomorrow. We arrived at 10am at the office and Cory met us and said I have some bad news the SUV that I had was sold out from under me and there's the vehicle there. We sat in the vehicle, and we would have love to have this one. Cory came up to us and said if you give me a couple of hours, I will find you another vehicle and we will finish all of the paperwork after you had something to eat. To cut this short Cory came through with flying colors. The SUV was what we wanted, the paperwork was done and Cory took the time to show the wife all of the bells and whistles. Hats off to Cory Miller who works from another level. Five stars doesn't seem to be enough to measure his skill set. Bob& Judy Morrison read more

Centennial Leasing has been the best experience of buying a vehicle I've had to date. From the moment I first spoke with Anthony Gabuzzi, he assured me I wouldn't feel pressured and would be dealing only with him. He started by giving me the opportunity to look over the vehicle and take it for a test drive, unaccompanied by anyone. That was a game changer, allowing me time to evaluate the vehicle without any pressure. When I was done, he was a true professional and didn't push any kind of sales pitch. He even sent a follow up text message later that day to thank me for coming by. The next day I contacted Anthony to confirm my interest and see if the truck I wanted was available. Anthony answered all of my questions and then went above and beyond to make sure it was available since there were other potential buyers. Again, I was able to test drive it to make sure I was happy with it. Once I decided to proceed with the purchase, true to his word, there were no games of going back to his manager for his approval or pressure to choose a specific finance company. Anthony made me feel very comfortable through the entire process, explaining each step. When it was done, and before leaving the lot, I noticed a blemish on the tailgate that needed some touchup. Anthony assured me I could bring it back the following week and made sure I was scheduled to get the work complete. He coordinated it with the repair shop and once I brought the truck in, it was done quickly. Overall, Centennial does a great job of making sure the customer is satisfied. And Anthony made it an experience that exceeded my expectations. I would recommend using Centennial Leasing and Sales and will refer other people that I know interested in buying a vehicle. If Anthony is still there next time I'm searching for a vehicle, I will be asking to work with him again. Thanks Anthony!! read more

First experience with Centennial Leasing and Sales. Saw a used vehicle for sale online that I was interested in. Drove down to their facility around 5pm, met Alex Flores. He showed me the vehicle, took it for a test drive. Alex showed me the Carfax, repairs they did to the car and the out-the-door price. So far, I was impressed. There was no game playing. I told him I liked it and I would discuss with my wife that evening and let him know. The next day, I gave Alex a phone call around 9am telling him I would like to purchase the vehicle and that I can bring a cashier's check after work to complete the transaction. He said that he would put a "SOLD" sign in the car and he would see me when I come after work. I then get a call from Alex around 1pm telling me that the car was sold. Major disappointment! Not sure if a sold sign was placed in the vehicle or if another salesman ignored it. Doesn't matter. Either way, there was a BIG communication breakdown that prevented me from purchasing the car I wanted. I called the Sales Manager to let him know how disappointed I was in how this turned out. He apologized and told me that unless they have money in hand, they will sell it. I did not get an opportunity to purchase. If another customer comes in and wants to purchase the vehicle I was interested in, they should have given me the courtesy to let me go down immediately to complete the transaction. I already had the Cashier's check ready (which I had to cancel). This leads me to believe that a "SOLD" sign was never placed on the vehicle. Hopefully Centennial can come up with a better way for their sales staff to communicate. Very Disappointed! read more

This was far most the best experience I've ever had at a car dealership. This would be my Third vehicle I've purchased and I was ready to trade in my Chevy sonic but was dreading going to a dealership. I was referred by one of my friends to come here since she already purchased a vehicle a few months back. She said they were amazing so I took her up on that. I inquired about a certain vehicle they had online within minutes Ryan my sales guy reached out via phone and we set up an appointment to see the vehicle and the others he thought would work best with my budget. Ryan was not pushy he was very down to earth and made this so easy for me. He directed me to a new 2018 Hyundai Elantra the color was grey. He ended up finding a finance company for me within a couple of days and I was in to sign my papers. He also stayed late for me since my work hours were the same as their work hours. Ryan answered all of my questions via telephone and even text which was more convenient for me during my work hours. Ryan got me into my first BRAND NEW car I purchased on my own and was very knowledgeable on the vehicle as well. Since I didn't like the color of the original vehicle that he showed me he went out to search for the color I wanted in which he found right away. Ryan communicated with me throughout the process good or bad. I could tell he wasn't just looking for a sale. I really did appreciate that two weeks later Ryan makes sure I am enjoying my vehicle which I am ! I absolutely love my car and the service I received. I will recommended centennial leasing to anyone trying to purchase a vehicle.THANK YOU RYAN !!!!! You the real MVP. read more

So great was my dread of shopping for a new car, II put it off for three years. Then a friend suggested that I contact Jack Stoner at Centennial Leasing and Sales. It was great advice and I'm so glad I took it. I was immediately impressed by Centennial's layout. There are a variety of new and used cars on site, all on display in a clean, covered structure, which is great especially in the summer. No trudging around a hot lot trying to find what you're looking for. If you don't find what you want on the lot, your Centennial agent will do the shopping for you, looking for the best deal, price and financing. That's exactly what Jack did. Honestly, I never felt pressured and I appreciated his low key, calm manner. He did all the leg work for me and found the car of my dreams at a great price. He also found the best financing option. He found two cars that I was interested in and brought them to Centennial. I drove both, made my choice and had a gorgeous new Honda Civic within a week and a half! (It just doesn't get any easier). He also took time to take me through all the car's features and set my phone up with blue tooth. For exceptional customer service, I highly recommend going to Jack Stoner at Centennial Leasing and Sales if you're procrastinating getting a new or used car. Jack is a true professional and terrific to work with. I had a great experience working with him at Centennial and you will too. You can't go wrong! Nancy B read more

Recently, my daughter needed to purchase a car and purchase it quickly. I wanted to take this opportunity to teach her how to buy a car from a dealer and learn something for the future during this "milestone" event. I could not have made a better choice. Centennial Leasing Sales exceeded every expectation in regard to customer service. Companies are made or broken by their employees. Good "humane" service is priceless, just as horrible service is memorable, and has the effect of negatively spreading like wild fire. Centennial Leasing Sales associate Eric Wilson was incredible. Almost, to good to be true. Eric was patient and above all, honest, which is unusual when dealing with "traditional car dealerships". We understood that business is business, but what I wanted my daughter to learn was fair business is when both parties are reasonable, and mutually agree, and complete the transaction feeling satisfied. That is exactly what occurred. My daughter single-handedly chose, financed, and purchased the car of her dreams in one short afternoon. It was actually a pleasurable experience. Eric Wilson went above and beyond what was expected to assist my daughter and built our trust in him and Centennial Leasing Sales. I will definitely use this company in the future and if Eric Wilson's service is a reflection of the entire company, I highly recommend them. Outstanding job. Thank you! read more

My wife and I had been searching for a Honda Fit and test drove a few from the dealerships around the valley. The experience at each was very typical and frustrating as the salespeople were more interested in the sale rather than helping us find something we would love and that would work with our financial situation. As if by fate, or luck, I stumbled upon Centennial Leasing & Sales and found that they had a Honda Fit posted online (which happened to be the perfect one for us). Cameron Walter met with me and immediately I felt welcomed and at ease. This was the best experience I've had with the purchase of a car. Cameron was informative and incredibly friendly, taking the time to understand our needs and limitations. He's just a great guy, and Centennial and all of their staff were welcoming and accommodating. I can't express enough how impressed I was with the courtesy and easy vibe Cameron and Centennial exude, and how happy my wife and I are that we came across this place. I HIGHLY recommend doing business here. At the very least do yourself a favor and contact them, and I think you'll find this a welcome change from the impersonal rigamarole that you'll find with most dealerships. I'll recommend Cameron and Centennial to my family, friends, Yelpers, and anyone else looking for a vehicle. Thank you Cameron. I'd give more than five stars if I could. read more

Had the best and easiest car buying experience ever thanks to my awesome sales consultant Keith "Campbell" who helped me get into my Toyota Highlander. Wish I had found him and Centennial when I purchased all my previous vehicles at the car dealerships which was always long and drawn out and a painful and exhausting experience where you felt cheated or swindled somehow when you drove off in your new car. I went to Centennial to test drive the car on my lunch hour (I work about half a mile down the street), had my car traded in for a couple of grand more than KBB value and all the papers signed within a couple of hours and was ready to drive away, but hit a snag. If it weren't for a phantom lien showing up on the title everything would've been wrapped up in a couple of hours. No big deal as it was resolved with a short trip to the MVD a few miles away and so I was in my "new to me" vehicle before the end of the day. If you're looking for a fantastic sales consultant, Keith "Campbell" is the man to see. Very nice, honest, down to earth, thorough and respectful to his clients with no pressure at all. Thanks "Campbell", Kim from the front office, and everyone at Centennial for providing me with stellar customer service. I will definitely be recommending you to my family and friends. read more