By far this is the best car lot I've ever been too!!!Although I'm normally quite cynical and find it hard to trust anyone especially the stereotypical 'used car salesman' but I must admit Certified Import Auto Sales changed my outlook completely. Initially I did a few months of shopping around and research, I stopped by almost every car lot in Az starting from Chapman to Autonation to Airpark to pinnacle, etc. Besides feeling like I'm being scammed and finding all types of hidden backend fees as well as feeling like I'm just a number, not even a human being I realized all of these places constantly try to sweet talk you and make you pay more for a car then you should! At this point I was ready to give up the car dealership experience but when I tried to shop for a car on Craigslist or Autotrader I realized they might even be worse! Everyone has great pictures and descriptions of these 'babied and garage kept' cars but when you show up the car looks like an unloved adopted child from Annie's 'It's a hard knock life' much more then a babied car. Also to my surprise many of these so called 'private' cars were actually being sold by Shady car dealers, and don't get me started on the unwillingness to send me the vin number so I could check the carfax report. I'm sure you can see my irritation was climbing and hope was rapidly dwindling. That's when I stumbled upon this hidden gem. Ilan and his father Edward were extremely upfront, they played no games with me and were actually very friendly. They went out of their way to accommodate me and make sure I walked away happy. They let me test drive the cars I wanted, showed me every carfax and allowed me to freely take the vehicle I bought from them to my mechanic. They worked with my credit and gave me some tips on how I can improve it for my next purchase. This is a business that definitely deserves repeat business. I told all my friends about that and recommend them to everyone. Thanks to them I'm the proud owner of a 2014 Ford Mustang aka Real American muscle. Thanks guys!! :) read more

I honestly can't be more happy with this service they have for me. They are honestly amazing. I first went to another dealership and I got so disappointed because they tried to scam me, and then I got lucky that my friend recommended me to go visit Certified Import Auto Sales, and everything changed, Eli was kind and empatheti, he cared listened my needs and understood what I was looking for and offered me something even better, They are not just trying to scam you or sell you a car just to make business, they care for you to be satisfied with your purchase, the follo up is great, Jessica made the paperwork process super fast and also easy and she was super nice and kind all the time, and I even got to try a good snack hehehe, thats why I am very happy with my new car with what you buy, and the service I receive... I highly recommend them!!! Sinceramente no puedo estar más feliz con este servicio que me dieron. Son realmente increíbles. Primero fui a otro concesionario y me decepcioné mucho porque intentaron estafarme, y luego tuve suerte de que mi amiga me recomendó que fuera a visitar Certified Import Auto Sales, y todo cambió, Eli fue amable y empático, se preocupó, escuchó mis necesidades y entendió lo que buscaba y me ofreció algo aún mejor. No intentan estafarte o venderte un carro solo para hacer negocios, se preocupan por que estés satisfecho con tu compra, el seguimiento es buenísimo, Jessica hizo que el proceso de papeleo fuera súper rápido y también fácil y fue súper agradable y amable todo el tiempo, e incluso me regalaron un snack buenísimo que tenian solo para su equipo jejeje, por eso y otros detallitos estoy muy feliz con el nuevo carro que compre y el servicio que recibi... ¡¡¡Los recomiendo mucho!!! read more

Do your research and compare their prices with the competition. You will see that this place has the best deals. Including no city tax, which saved me a few hundred dollars. There aren't any hidden fees you will normally expect from a car dealership. Lian, his dad and Rocio were all great to work with. I bought a gently used A4 from this place and it was a pleasantly surprising experience. There wasn't any pressure and Lian was accommodating to all my questions, concerns and requests. I test drove the Audi I bought twice before I pulled the trigger to buy. He was happy to work with me to ease my purchasing experience. This was my second car that I have purchased and I am happy to say that this location is top notch if you are looking at good used vehicles, mainly imports (as the name of the dealership suggests). Lian kept saying, "if you buy from us, you are family" and I have high confidence in his statement. He's been nothing but genuine with me and any other customers that I saw him interact with. I will be doing more business there in the future, and you should stop by if you are in the market for any type of vehicle on their site. On a side note, I see that their website is up to date by the hour. I purchased my vehicle a few hours ago and I see that it is now removed from the site. Lian understands the concept and power of an online presence. Which I feel puts this small dealership at a higher value and integrity for themselves and their current & future customers. You won't be disappointed stopping by this place. I wasn't. read more

We were looking for a late model Prius V and we had been shopping at the large dealerships for months. Certified Import were advertising one that my wife was interested in for about 2000 less than the large dealers. Naturally I was a bit skeptical about the price and dealing with a small dealership. I'm glad we went to look at this vehicle. Their lot was filled with quality looking cars. They explained that these are not auction acquired vehicles which made me feel more at ease. The honesty and integrity that Ilan(sorry if I hacked your name) showed was refreshing and welcomed after dealing will the large cutthroat dealers. We decided after months of looking that this little dealership is a great place to buy our car. The paperwork was ready and signed in roughly 15 minutes (we paid cash), which was professionally explained and clear. He said that we are now a part of their family and if we should need anything beyond the sale (like parts, etc), just call. If you need a nice, reliable, hand picked car for your family, I would definitely recommend visiting them and seeing for yourself. Truly a no pressure, laid-back experience. read more

I was in the market for a used Prius and bought one from Certified Import Auto Sales after perusing the internet for hours and visiting around 8 dealerships over 2 days. These guys have the best prices hands down and you save even more money because you don't have to pay city sales tax as well. The customer service is great, and they aren't your typical overzealous sales people. They are honest and upfront. They aren't pushy and want to make sure each customer is satisfied as they are a small dealership who rely on good reviews and reputation. They even let me bring the car to an independent mechanic for a full inspection before purchasing it. Turns out the car was in excellent shape and only needed a cabin and engine air filter. They took care of those items for me as well. They also told me that I have access to their wholesale prices for any items in the future for the car (tires, back-up cams, etc). I'm really happy with my Prius and it has been running great. Buying a used car isn't easy but if I were in the market for another used car, the first place I'd go to is Certified Import Auto Sales. read more

Purchased our 2015 Chevy Suburban here and it was a great experience. The staff was friendly and they did what they could to help us out. This was our first time not buying from a big dealership like Chevy or Ford and we were nervous at first. These guys put our mind at ease and helped us every step of the way. They suggested getting a pre-purchase inspection on the vehicle if we were unsure of the condition of the car and we could take it to any mechanic we wanted to. The minor things that needed to get fixed, these guys took care of. There was no pressure to buy the vehicle. They let us take our time and make the decision that was right for our family. I would and probably will purchase from these guys again when it comes time to buy another vehicle. I wish I knew everyones name that helped us along the way but the owner, Eli and Jessica were a pleasure to work with. I appreciate the help and information they gave to us. Overall, great buying experience. read more

Here is a car buying experience without the aggravation one must deal with at the typical car dealer. I went round to Certified Auto Imports in reply to their cars.com advertisement (the car, a 2019 Nissan Frontier, was just as advertised). They are a small used car dealership but the operation provided several benefits. First, let me say that it was an extremely low key, low pressure sales effort. I was invited to peruse the vehicle without a sales rep (or anyone) hanging over my shoulder. Nice car, low miles, extremely clean. Second, when I asked to drive the vehicle, they requested a copy of my license and then sent me off for the test drive...again without a sales rep. Third, the vehicle was missing a few items (spare tire, bed extender, SD card). These were specifically included in the contract (and all were provided within the week). I can truly recommend this facility for a pleasurable car buying experience. read more

Had pleasant experience buying a car from this dealer. Came there to check a bmw. Good service, no pressure, had a test drive on my own. Eventually was not the car I was looking for, but Edward, the owner, suggested that they can buy a car for me on the auction according to my preferences. I've provided the list of criteria, and was given a number of options to choose from. I was able to look through the auction web site and check all the nuances of the cars offered. I've picked up a car to order leaving a deposit of $500. The car arrived in 3 days, and there was no hassle to take it to a mechanics inspection and ensure all is good. Edward also advised me the manager on bmw dealership who transferred the warranty to me. It's been almost a month since I've purchased the car. Happy with it so far. Edward gave me a curtecy call to check if everything is good and I'm happy with the car, which I also appreciated. read more

Was a little skeptical dealing with a dealership I was not aware of. I took my daughter to look at a Mustang and we met with Beatriz. She was extremely helpful and very kind. She let me know that all their cars goes thru a 10 point inspection and that is why they are usually able to offer an additional warranty on them. We took the car for a test drive and I heard a noise coming from the front struts. I met with the owner Edward who assured me that whatever was going on he would take care of the issue by using a certified repair shop to do the work. The next day the car was ready and he even offered for me to take the car to a repair shop of my choice to inspect the car once again before I decide to buy. The folks really take care of their customers and did a fantastic job for us. Beatriz made the whole buying experience very pleasurable. Thank you, my daughter loves her Mustang. Troy N read more

Hands down the best car buying experience I have ever had!! I have been to many other dealerships to look for a new car but honestly was disappointed only to find that these "Salespeople" were pushy and gave me nothing but anxiety. Meeting Ilan and his father was a RELIEF!! They were super easy to work and get along with. This was a very laid back and professional experience, Ilan was very knowledgeable in cars and answered my relatively long laundry list of questions. THE BEST PART was I was able to get a fantastic rate on my financing even though this is my first car loan. I was aloud to take the vehicle to my mechanic before I purchased! HOW MANY DEALERSHIPS OFFER THAT!!!! These people are genuine, you will definitely be earning my business in the future, I honestly cant thank you enough! read more

Honestly I never thought true customer service existed in the car business! Always dealt with relatives and never was an issue!! But meting with Beatriz and looking at the inventory I never thought I would get what I wanted. I truly was payment aware and didn't want to go over my budget. Beatriz said , were a family owned business and we will make sure price and quality most definitely will not be an issue . I spoke to Zoya she not only got me my dream car but it was almost 10k cheaper ... what complaint can I have. They are awesome !! I met Edward and Ilan who own the store and they inspect vehicles right !!! No complaints!! I'm a happy owned home f a 3200 mile vehicle with no issues !! Thank you Certified Import Auto Sales!!! read more

I recently purchased a used Acura for my son as his first car and I couldn't have been more pleased with the buying experience. Ilan and his father run a nice, clean and very comfortable family business. Often times you feel pressured by car salesman however I would encourage you meet Ilan and his family. I was able to test drive several cars with having the salesman tag along! I also was able to take the car to my personal mechanic for a thorough inspection prior to discussing any price for the vehicle. If you want a newer used car, low miles and usually fresh off lease, I'd highly suggest meeting Ilan and experience for yourself a truly comfortable car buying experience. Kevin from Scottsdale AZ read more

A great experience from start to finish. Everyone was very helpful throughout the purchase of a used Chrysler minivan. I buy gently used vehicles for use for my business, and I do not have time to go to auctions myself, and I also do not have time for the big showroom dealers. This is a family run business that will leave you feeling more satisfied once your sale is complete. It is a more personal experience. If you are in the market for any sort of used vehicle, definitely stop in and talk with them, and if it is not already on their lot, there is a good chance they can find what you want. And you will not feel pressured. Thanks again, I hope to return in the future. read more

We are extremely pleased with our recent vehicle purchase from this dealership. Eli was our salesperson and he was a pleasure to work with. We appreciate his honesty about the vehicle and pricing, and he also worked diligently to get us the best financing available! Eli is personable, honest, and straightforward. The whole experience was great and we LOVE our Volvo. The car is in great condition and we got a wonderful deal on the car. There IS NOT any "used car man" salesmanship going on here... this company is honest and fair, they have quality dependable vehicles, and the experience is hassle-free. Check them out - you'll be glad you did! read more

This was a great place to purchase a car. After doing some extensive research, I decided to go check the car out at this dealership. I was able to test drive the vehicle immediately and then after a couple days went back and completed the deal. Ilan is great to work with and he made this car shopping truly a pleasant experience. He was honest and upfront with his costs during the first visit and when I went to close the deal, there was no other hidden fees. Despite not being a major brand dealer, check this place out! Less hassle and hidden admin fees and such that you'll often see at a big dealership. read more

Edward & Co were friendly and reasonable in negotiating a price for our first van, a 2014 Honda Odyssey, and in taking a trade in of our old car. We couldn't find anything else priced comparably with as low of miles that didn't have a salvage title. We're glad we decided to stop by before going to a traditional dealership. After we left with the van, we noticed some things we hadn't during our test drive. We contacted them about repairs and they were accommodating in making sure we were happy with our purchase. I'd definitely recommend them to anyone looking for quality used vehicles at reasonable prices. read more

This dealership was hands down one of the best I've encountered. I tried going to other dealerships to find a new car yet no one would ever come out to help me, but right when I stepped onto Certified Import Autos lot, I was asked about what I was looking for. The people here were so receptive with what I wanted. They made the process of getting my dream car(2017 Audi A3) a possibility. I recommend Certified Import Auto Sales for everyone, even recommending it for close family members, all because they treated me like family. Next time I want an upgrade I'm definitely shopping here again. read more

I found the car I wanted on Edmunds and it was located here at Certified Import but I live in California. Eli called me right away and was super responsive from that moment throughout the entire transaction and even checked in with me weeks after I had the vehicle to make sure all was good and I was happy. He handled all the financing and made it super stress free and all this was happening over the Thanksgiving break. I definitely recommend using Certified Import Auto Sales to my friends now and and this will be the first place I go if I ever need another vehicle. read more

We just purchased a car through Certified Import Auto Sales. Their price was competitive on the car, they offered us a fair trade value on our existing car with no "back and forth to the manager" as you'd find in a typical dealership. We negotiated through everything quickly and were able to leave with our vehicle much faster than any other car buying experience I've ever had. Tim was very helpful and followed up with us after our purchase to check on how things were. The overall experience was fabulous. Thank you! read more