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    Cactus Jack's Auto Camelback

    2.1 (96 reviews)
    Open 9:00 am - 7:00 pm

    Services - Cactus Jack's Auto Camelback

    Auto loan

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    Review Highlights - Cactus Jack's Auto Camelback

    I got the Jeep of my dreams and the whole time the two of them worked to get me in and out quickly, answering all my questions, with no BS.

    Mentioned in 2 reviews

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    Challenge Financial Services

    Challenge Financial Services

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    Vanessa is AWFUL!!! I argue with her every single month about added payments to my plan! I'm…read moresupposed to pay $500 every month for a 2018, that's not the point, the point is even with proof of insurance they will still add a $1,000 insurance plan to your policy!! Then when you tell them to take it off, they say they can't due to timing. They are money hungry, I extended my payment ONE MONTH & they added over $150 in fees that I was promised would not happen, they act clueless every single phone call. She will get mad at you & purposely mispronounce your name to get a reaction out of you. My name is clearly not Mikayla yet every single phone call, she will call me that. They are rude, they threaten your credit & repos after one day of a late payment. I have been paying my car off for over 2.5 years and somehow have only paid 2k towards my plan. Make that make sense!!! Then when you tell them you're gonna go to another bank Vanessa will say "good luck getting someone to finance you with that credit" girl bye!! Misery loves company, that's why she works this job. DO NOT EVER COME HERE!!!

    This company is committed to doing the right thing for all its customers. This is a Sub-Prime Auto…read moreLender that has been in business for over 25 years. They are reliable, consistent, reputable and will work with you in any way they can to ensure you are satisfied. I highly recommend them when you need auto financing.

    Desert Financial Credit Union

    Desert Financial Credit Union

    2.5
    (21 reviews)

    Sarai was an incredible banker, and I have nothing but positive things to say about her. She was…read moreprofessional, respectful, helpful, and genuinely the one bright spot in an otherwise very disappointing experience with Desert Financial. Unfortunately, my experience with Desert Financial above the branch level was completely different. Everyone I dealt with beyond the branch treated me in a dismissive and condescending way, as though I was not capable of making my own financial decisions. I was attempting to complete a documented business transaction, but Desert Financial created a narrative that I might be the victim of a romance scam and used that as the basis to interfere with the transaction. That explanation was inaccurate, insulting, and deeply frustrating. The transaction involved a real business, formal documentation, and available verification, but instead of handling it through a serious diligence process, Desert Financial treated me like a child. To be clear, this review is not a criticism of Sarai. She was excellent. If the rest of Desert Financial had handled the situation with the professionalism and respect she showed, I would have been happy to remain a customer. Unfortunately, the conduct above the branch level made that impossible.

    I went in yesterday to sign papers closing my loan. I have had a line of credit here for years and…read morerecently had a pop up on my app suggesting a credit. I applied and it asked if I wanted a personal or signature loan, I think that is what my options were. The closer I got to the end, it asked if I wanted a new line or to increase my current. My current one had been serving me well, so increase was my choice. It took about a week from application to signage. I was late for my appointment, but they still got me in and out quickly. They let me know the money would hit my account in the evening- and it did. I wanted to increase it because it is a good account to fall back on when I am in need of funds and it connects to my bank account to protect me from overdraft fees. I stick with Desert Financial cause they have been good to me all these years. There are not many physical locations as compared to regular banks, but they have convenient locations.

    Auto Now Financial Svc

    Auto Now Financial Svc

    1.0
    (8 reviews)

    I should have read reviews before buying my truck here! My credit got ruined due to a bad marriage…read moreand I have been trying to get it cleared up but in the meantime time my Jeep that I had purchased 3 yrs ago was hit by a hit and run. The insurance paid it off but no cash to me. I had to sell my 5th wheel to have a down payment. I explained all this to the very nice Salesman at Auto Now in Glendale AZ. I explained I had to have a good reliable vehicle. He was AWESOME UNTIL he got my money then he was rude, lied about things (I know that NOW) and rushed to get me out the door. On the way home on the highway the front end shook so bad I could barely hold onto the steering wheel. Oh I need to mention I was only allowed to test drive around the block!!! The windows were up when I test drove it so I didn't hear the brakes SQUEEL every time you came to a stop OR the HORRENDOUS rattle from underneath when you went over a bump! There was a clunking in the rear end when you stopped or started which the Salesman told me it was nothing and " just something all Dodge Ram trucks do"... LIES! I left numerous messages for service with NO ONE calling me back! The ONLY time someone from this HORRIBLE business DID call me back was if it had to do with MONEY to THEM! I was lied to about what insurance I was required to carry ($500 deductible on both comp and collision not $1000 as the Salesman said).. lied to about the "extended warranty" and what it actually covers which is basically nothing short of the engine falling out or the reared falling off... lied to about the plate cost... being notified in ADVANCE so I could budget for it and that it could be split up into 2 payments.. LIES! There's more but this is long enough.. in the end I have MAJOR repairs that need to be done and NO money to do it and EVERYONE has been not only rude but uncompassionate.. treating me like I was dirt because I have bad credit which isn't even REAL bad anymore... I should have went to a reputable dealership and tried to work something out... now I owe $31K for a truck that's not worth $5k.. just makes me SICK! DONT GO TO THIS COMPANY! They are also Cactus Jacks as well... I'm telling you you'll regret it!!! Oh! And they'll list AWESOME vehicles on their website that they "don't have a title for" just to get you in... that's how they got ME in the first place!

    This place sucks they scam you and don't help you when you need it. But if they take your car back…read morethat is legally yours you have the right to price it and end of discussion your legally allowed to sell it your the true owner so if they sell u a one sell it back

    Cactus Jack's Auto Camelback - usedcardealers - Updated June 2026

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