Vanessa is AWFUL!!! I argue with her every single month about added payments to my plan! I'm…read moresupposed to pay $500 every month for a 2018, that's not the point, the point is even with proof of insurance they will still add a $1,000 insurance plan to your policy!! Then when you tell them to take it off, they say they can't due to timing. They are money hungry, I extended my payment ONE MONTH & they added over $150 in fees that I was promised would not happen, they act clueless every single phone call. She will get mad at you & purposely mispronounce your name to get a reaction out of you. My name is clearly not Mikayla yet every single phone call, she will call me that. They are rude, they threaten your credit & repos after one day of a late payment. I have been paying my car off for over 2.5 years and somehow have only paid 2k towards my plan. Make that make sense!!! Then when you tell them you're gonna go to another bank Vanessa will say "good luck getting someone to finance you with that credit" girl bye!! Misery loves company, that's why she works this job. DO NOT EVER COME HERE!!!

This company is committed to doing the right thing for all its customers. This is a Sub-Prime Auto…read moreLender that has been in business for over 25 years. They are reliable, consistent, reputable and will work with you in any way they can to ensure you are satisfied. I highly recommend them when you need auto financing.

We have had a handyman for 10 years. He recently moved to a set of properties getting renovated by…read more2 former active duty Marines. He now cares for the properties while they are elsewhere. They have business and personal banking here. Staff here is capable and friendly. There's a security/info station as one walks in. However...Navy Credit Union is not on the same cooperating network as my credit union. When I need to do business with the Marines, I must drive a check over. But...I do not think you have to be a veteran, particulatly, naval, to have an account. Credit unions are such an excellent banking value, the monster, fee-laden megabanks try crushing them with weaponized legislation. Keep Our Credit Unions Afloat! Less fees, more Joy!

My husband has been a member of Navy Federal for over 40 years. The service is excellent and…read moreinterest rates a good. My husband appreciates being greeted "Good morning Senior Chief", very respectful.

I went in yesterday to sign papers closing my loan. I have had a line of credit here for years and…read morerecently had a pop up on my app suggesting a credit. I applied and it asked if I wanted a personal or signature loan, I think that is what my options were. The closer I got to the end, it asked if I wanted a new line or to increase my current. My current one had been serving me well, so increase was my choice. It took about a week from application to signage. I was late for my appointment, but they still got me in and out quickly. They let me know the money would hit my account in the evening- and it did. I wanted to increase it because it is a good account to fall back on when I am in need of funds and it connects to my bank account to protect me from overdraft fees. I stick with Desert Financial cause they have been good to me all these years. There are not many physical locations as compared to regular banks, but they have convenient locations.

My review is solely based on the wait in line for a teller. They are very slow. There are at least…read more5 teller booths and always only 1-2 open. It doesn't seem to matter what time of day I go. Long story short, be prepared to wait and wait. I'm still waiting as I type this review.

Helping my nephew set up financially. We began in Mesa. His payroll office is blocks away from this…read morelocation. The office does not email or link to important personal documents. They print. Employee picks up. He brought his required docs here, this branch got them into the filing system, accessible by Mesa before closing time. Success! Thank you Desert Financial.

I banked here for a short while. I sold my home and deposited the proceeds into my account. Lo and…read morebehold, I was told not to bank there anymore because they thought I was a scammer. Seriously. After kicking me out I was sent a letter telling me that they did research and discovered where the money came from. Not sure if they don't like senior women selling homes without male figures helping them or what. If I was a person of color they would probable think I was a drug dealer.

Jacob and Sara were such a HUGE help to me ! I cannot thank them enough. My process did not go as…read morefast as i would have liked it but they both assured me they were gonna help me get a car AND THEY DID! Didn't matter how long it took they were both very honest and determined for me and i appreciate that so much. This past year has been tough on me and they don't understand how much of a weight they have helped lift off my shoulders. Very grateful. I love my car as well very nice and so far very reliable. Thank you again Jacob and Sara you two are amazing !

I purchased a 2016 jeep Cherokee from a Cactus Jacks in Tucson, AZ. Within a week of having the…read morevehicle the driver side window stopped working and would not go up. They wouldn't service me for another month. I couldn't make it that day for the service and they wanted to schedule me for months out again. After 1 month the battery died and neither of the warranty's I'm paying for covered the battery. Just yesterday the car broke down and completely stopped working and not turning on. When I put the key fob in the ignition it just triggers the panic alarm. The car is left in the parking lot of a Safeway. 4 months into buying this car and it breaks down every month from something and my window is still not fixed. They asked for a big down payment, the monthly payment is over $700/month, I've had to pay for several emergency services costing hundreds of dollars already, now they want me to pay for the car to get towed to a shop, and I'm sure expecting me to pay the costs to get it fixed. It's ridiculous and quite frankly disgusting. Not to mention they won't be available to fix the car for another 3 weeks after I get it towed.

Sierra Pacific is the place to go for car loan, 100%!!!!!…read more Terri is the super star and forever my hero. I had a very stressful situation in a span of 2 hours and she totally solved the problem. I would recommend Sierra Pacific going forward to anyone who has any type of banking needs. Depending on the time of year you visit or open a new account, they could be offering attractive perks as well!

If you are looking for a car loan, Sierra Pacific Federal Credit Union should be one of the 1st…read moreplaces you check out. Working with them is a breeze and they offer incredibly competitive rates. I had the pleasure of working with Terri and she was very communicative, answered all of my questions quickly, and provided me with great advice. Her service was impeccable and it really made the loan experience simple and easy on my end. I 100% recommend using Sierra Pacific for your loan and banking needs - you will not regret it!

I had an amazing experience with Jay, I was in and out, the experience was easy fast and helpful,…read morewonderful customer service I will highly recommend them to others. The good thing you can get pre approve before you go in which is great so that you know how much you are ble to get before you go in.... Great company

So friendly. I enjoyed doing business here as they are very personable. The process went smoothly…read moreand we were in and out of there fairly quickly. They allowed me to consolidate some debt and made it easier for me to make my payments.

The staff is helpful and Professional. Applied on line and was approved. The loan which was…read moreprocessed did not help my need because of a added factor. I returned the money the next day. The money was accepted and the account was closed. Paper work was provided to me to verify this transaction. Thank You again CASH 1 Loans for your assistance. Blyden B.

Mellinda was such a great help. she got me the attention i needed. anazing service and I couldn't…read moreask for more.

Went above and beyond for my 4Runner! Definitely recommend going here if you want an affordable,…read morereliable car. Thanks so much for your help!!

Great Prices Good Service !!! Helped us to get a great affordable car for my daughter.read more