I approached the teller named Avril to cash a small check under $500. The check was a a Desert…read moreFinancial check. Avril was not as engaged with me as she was the previous customer and seemed overly concerned about waiving a fee of $7. Rather than talk with me, she left without a word to get her branch manager Christan. After she pointed to her screen to her manager, he defensively responded that he didn't waive fees. Other branches have without hesitation, honored the comment to my profile, in a professional and friendly manner. The fee was not my main concern; but more so to the unprofessional and unfriendly manner towards me. I didn't understand his tone or demeanor towards me. I didn't understand why Avril walked away to get him. She didn't express any concerns to me. Both Avril and Christan came off like bullies singling me out. What a horrible, "unfriendly" experience.

They don't take Zelle but they say they are working on it. Payments take days to go through to my…read morecredit cards. And they had the wrong CD rate on their website, I opened a CD and they gave me a way different CD rate than advertised and even though the CSR saw the rate too, they would not honor it. Awful credit unions

I've stopped by this branch a couple of times recently. I'm not a member of the credit union, but…read moreI have had a couple of checks to cash. The building is nice, and the employees are friendly. Wait times have been minimal, even when there are many customers ahead of me. Today, there were four tellers working, and the line moved very quickly. My only complaint is that they do charge a flat $5 fee to cash checks if you are not a member of the credit union. $5 is $5, and I hate to see it going back to the bank. The fee seems excessive, especially on smaller checks - it is what it is, though.

I have been a member for 48 years. This bank has been in business ninety years. BEING A MEMBER HAS…read moreNO VALUE! I have been dealing with the dispute department over a purchase that I made. The management in the dispute department, we're unhelpful. THEY did not want to go to arbitration on my case. In other words, they did not fight for me. This merchant was wrong. His product is garbage. And have always been told that if you purchase something on a credit card that they will back you up. If it is not what you had orde. Once again they do not fight for me! ​

I came to this location to handle some business. Getting started and settled in a new place is…read morestressful enough, and worrying about finances is the last thing you need. I got a new credit card because of the awesome promo they had going on. Denzel helped me out and not only was he professional and polite, he really listened to me. He helped me get approved in a matter of minutes and I was out the door in less than 10 minutes. I've never been to a Navy Federal that I didn't like. The employees are always so friendly and they're quick processing transactions. I've been a lifer since I was pretty much born (thanks, Dad!)!! I'll never leave NFCU!! Thank you, Denzel!!

NFCU became our choice after moving from Phoenix…read more It entailed transferring funds from our former Big Bank and opening new accounts with NFCU. We also worked with IRA and investment specialist "Stephanie" to evaluate how I was currently investing and what NFCU could accomplish with similar Fund strategies. They presented us with three options factoring in our risk tolerance with anticipated market outcomes for each. Navy Federal Credit Union really came through for us! Are you active or former Military and considering a financial institution change? It's simple, make an Appointment and meet with an advisor to assist you. The process was pleasant, thorough and efficient because of our Banking representatives expertise.

!!!!!!!!!!!!!!!!!!FRAUD ALERT!!!!!!!!!!!!!!!!!!!!!!I…read more I purchased a 2017 Ford F-150 from GOT TRUCK. I Spoke to the owner Rob and made the purchase with their salesman Mike. Mike over billed me by 1000$ due to a miscommunication..in fairness after I caught that report..the 1k was sent back to me . The vehicule in question was sold to me As a theft recovery with no physical damage , I was told the salvage title report would indicate theft recovery but no physical damage. After purchasing , i looked up the Carfax and discovered that the truck was not only stolen/recovered , it also had reported front end damage which ..unfortunately creates "diminished value" There is a big difference in value between a car that has never been wrecked and one that has, even when the repairs are done right, the value is severely Diminished. I was told after I confronted Rob about this that the damage to front end wasn't bad..I tried to explain that the issue isn't so much the damage as much as the fact that the report on this truck indicated damage and this was never disclosed to me . This is FRAUD BY CONCEALMENT, plain and simple.

I bought my truck from them, along with a warranty through a third party…read more The service department apparently washed the engine because there was an oil leak at the front top of the motor. I had the truck inspected by an independent source, and they found nothing wrong. By washing and detailing the engine compartment, they covered up the fact that there was an oil leak at the top front of the engine. I called the warranty company and they had no record of the warranty on file. I called got trucks back and after speaking to the sales manager, and the service manager, and the finance dept., they indicated they would get this underway. This was seven days after the sale. I will likely not go back to this dealership, as they covered up a serious enough problem. Plus they did not follow through on registering the warranty in due time. I do have the warranty, but I will definitely take it somewhere else to have it repaired. I cannot trust their service department after this incident.

Answering the phone, would be the first nice thing that Chase bank could do, especially when I…read morewant to open a business account

Set up an appointment to set up my account, Rane was great in helping me with that! Did not have to…read morewait very long at all. He was very kind and efficient

I wish I could give 0 stars.... DO NOT WORK WITH THIS COMPANY TO BUY OUT YOUR CAR AFTER A LEASE!!!…read moreI signed a contract and set up a loan with them for my lease end in February, and they still haven't sent in the loan payoff to Hyundai, sent my title/plates, AND I haven't been able to get a hold of anyone after calling/emailing for weeks. I'm beginning to feel like this was a scam and they are keeping my loan of 17,000 (which I've already made 2 payments on BTW). I'm now getting calls from Hyundai- according to them I am overdue on turning in my lease (which ended in March), and I can't get a hold of anyone to confirm what I did!!!!

Like many of Paul's customers, I'm based out of State. Very few merchants could get me to Mesa in…read morethe summer but Paul & Callie made it well worthwhile. I got a good deal on a 2014 Cadillac XTS; I'm delighted with the vehicle. Millennium adds value because of Paul's inexhaustible expertise; Callie's efficiency with the paperwork and their ability to obtain the best possible financing. Paul's easy to talk to and there's no pressure. He's not giving away cars - he knows value - but you'll be treated more than fairly and they don't forget you when you drive off the lot. Great place for connoisseurs by the way though I don't quite have the budget. Paul buys for some of the leading collectors in the country.

Do not count on this bank or customer service for correct information. Call the branches phone…read morenumber to confirm i could complete a service, they laughed and said of course, only for me to get to the branch to be told that no, they couldn't do that service for me. Pain in the ass and incompetent, outdated system

So, I went to Desert Financial Credit Union to get a new debit card since my previous one was…read morecompromised. When I arrived, the process was fairly straightforward. However, the agent informed me that in order to activate the card and change the PIN number, I would need to call the number stated on the information paper she provided. It was a bit inconvenient to have to go through this process instead of doing it at the bank, but I accepted it. I rarely use my debit card since I prefer using my credit cards for points and rewards. A few days later, I decided to call the number she had given me, but to my surprise, it did not work. The number appeared to be disconnected. When I attempted to contact their customer service, unfortunately, I received a recorded message that says it was outside of their operating hours, and I was unable to receive any further assistance. I don't have a lot of confidence in a bank that can't even get their phone numbers in order. Due to this frustrating experience, I'm inclined to leave a one-star rating.

I have been trying to call them because they locked my account. I've been on hold on different days…read morefor 45 minutes each day.. still never reached anyone. WORST CREDIT UNION EVER!!! Update: manager posted an apology.. how about hire more people and fix your problems! An apology without action is just an excuse!

Always an amazing experience. Excellent customer service, and everyone always has a smile on their…read moreface.

Tip: Make an appointment for your personal banking needs…read more I had an appointment with a few other people, but upon walking into this branch, my mom and I were set up with Luc. He was really nice and helpful. I would recommend getting set up with him if you're looking for a good person. The original person (I think Brandon) didn't even come out to introduce himself after the reeceptionist went over to his office. Even though he was the priginal person who gave us his business card to open an account.

Went in to get a cashews check there's about three people in front of me took about 15 minutes…read moreoverall was super easy quick teller lady was very nice and did everything correctly

If I could give this dump a zero I would. Came in two days ago to deposit a check, have in mind…read morethat I have been coming to this place since it is close to my home and more convenient. I come to this place often to deposit checks and I had never had a problem. I came in through the drive thru and was "helped" by a women and she told me she would not be able to deposit my check due to my name not matching. She proceeded to ask for my ID and still was not convinced that I was that person. I have been signing my check the same every single time and had never had an issue. The name that is on file is the name used on the check. She was rude and could care less, she sounded racist and even though I told her I would take my business to another bank and close my Wells Fargo account she did not seem to care they were loosing a customer. What is happening with workers who no longer are wanting to work, workers with a lack of empathy, workers who are so cold when treating customers? This place needs better customer service! Because of this negative experience I will be changing banks. Also, keep in mind that Wells Fargo will steal your money. Every month they charge me ridiculous hidden fees, everything they stand for is making MORE money, they don't work for the people. Do yourself a favor and choose another bank to bank with. This place is trash.

We are not from this area but had to stop in to Wells Fargo and were happy we went to this…read morelocation. Staff Joseph and Dawson were super friendly and helpful!