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Crazy Cousins Auto Sales

4.7 (12 reviews)
Open 9:00 am - 6:00 pm
Updated 2 months ago

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The only place I recommend to buy a vehicle in Arizona period! Family owned with quality vehicles, excellent service, and great deals!
Eric W.

If you live in Arizona go see my friend Jim or Ben at Crazy Cousins Auto Sales if you are in need of a quality used car, truck, or suv. Family owned and operated business and they provide the best quality pre owned vehicles with excellent customer service. If you are in Mesa AZ or Pheonix it is worth the drive. I find the owner Jim to be a stand up guy and really cares for his customers to provide the best quality, service, and price. Go see Jim Witworth at Crazy Cousins Auto Sales today to find a great buy on your next vehicle!

Proud Parents! Our son's 1st purchase!

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2 months ago

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26 days ago

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5 months ago

Great service! Everyone was so nice! Shout out to Bob, real great dude! This place is amazing!

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8 months ago

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8 months ago

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3 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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Review Highlights - Crazy Cousins Auto Sales

Jim is very friendly, helpful, he keeps his word, will and did go above and beyond for our son's first purchase!

Mentioned in 6 reviews

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Valley Car Group

Valley Car Group

3.6
(59 reviews)

WOW....Jason H treated us with so much courtesy and professionalism we were very impressed…read more Stress free and we were very comfortable with every phase of the selling process We definitely give them 5 stars plus WONDERFUL experience to offset so many bad experiences with other companies ASK for Jason H

Bought a 2021 ford ranger lariat fx4 from them back in Feb. The salesperson messed my name up on…read moreall the paperwork and had to be told multiple times what he did wrong to get it fixed. When he corrected it, he only corrected it on the DMV paperwork, not the auto loan, warranty, gap insurance, or any other paperwork. I pointed this out to them multiple times and they didn't correct it, resulting in me having to call all those institutions and get it corrected myself. He also did not flag the lifted truck option on the warranty he sold me despite the truck being lifted. They fixed this last part for free without any cost to me, so I guess they get half a point for effort there. Now that we get past the initial paperwork part of where this purchase went wrong, let's get into the mechanical issues with the vehicle. On my test drive, I noticed a burnt rubber smell coming from the left rear of the vehicle that I now know is symptomatic of a leaking rear axle seal. The power train warning light was also on the truck. I reported both of these things to the dealer and they said they would fix it with their partnered shop. They took the truck to the shop and told me they need to replace the wiring harness to correct the power train issue error. After that, they had to send the truck to a local transmission shop for a rebuild of the transmission, and that shop told me that there was an axle seal leaking. I passed that information on to the dealership to see if they would fix that or if I would have to, and they completely blew me off. Because of weeks back and forth where the dealership told me repeatedly that they'd communicated with other parties and then I call those parties and they all state they never heard from the dealership, I decided I no longer trusted that dealer or their mechanics at all and I took the car to a ford dealership. Immediately spotted the seal issue and diagnosed that the transfer case motor wasn't engaging. Swapped the motor and then had to diag that the wiring harness was messed up. I would not recommend buying a car from overstockvehicles or their partner organization valleycargroup. The only positive of this experience was getting them to foot the bill on a transmission rebuild for a vehicle that has known transmission issues.

CarMax

CarMax

3.4
(266 reviews)

Overall, I had a good experience purchasing a BMW from CarMax Gilbert. One of the biggest…read moreadvantages is the no-haggle pricing policy--what you see is what you pay. There was no back-and-forth negotiation, and the entire purchase process was remarkably streamlined compared to traditional dealerships. From start to finish, it took a little over an hour to complete the paperwork and drive off the lot. Llyah was excellent to work with and made the buying experience smooth and stress-free. After purchasing the vehicle, I took it to a local BMW dealership for an independent inspection. They identified a few concerns, including tread depth that was below acceptable standards on three of the four tires and an overdue cooling system flush. The BMW service department suggested I contact CarMax to see whether they would address the issues. A few days after reaching back out to CarMax, I was contacted by Alexandria from the service department. She explained that CarMax generally does not perform preventative maintenance based on age and instead follows mileage-based maintenance guidelines. Because the vehicle had not reached the mileage threshold for a cooling system flush, they declined to perform that service, even though it had been more than four years since the last one. However, CarMax did inspect the tires and ultimately determined that three of the four did not meet their sales standards. They replaced all three tires at no cost, including mounting and balancing. I was surprised they did not feel an alignment was necessary, as I've typically had one performed whenever new tires are installed, but I appreciated their willingness to correct the tire issue without any pushback. Another issue surfaced a few days after purchase when a sour odor began coming through the vents. While trying to locate the source, I discovered a decomposing rat in the vehicle. Combined with the tire situation, this left me with the impression that the pre-sale inspection may have been more cursory than thorough. Despite those concerns, I was impressed with the professionalism of the staff, the efficiency of the buying process, and CarMax's willingness to resolve significant quality issues after the sale. The customer service was excellent throughout. That said, their vehicle inspection and preparation process before putting cars on the lot could use some improvement. If those areas were addressed, this would easily be a five-star experience.

I paid cash for a vehicle and returned it. I was told they would put a rush on the refund check…read more I've called a few times and get excuses and more run around. It's now been nearly 3 weeks and I think my money is gone for good. This has been a horrible experience. Do NOT purchase from CarMax.

Crazy Cousins Auto Sales - autoloanproviders - Updated June 2026

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