O my im just reading about all the bad reviews on where i bought my vehicle, my experience was…read moregreat & the gentleman who was are salesperson was absolutely great. I truly recommend this place. The salesmen is named Richard. I just pray my experience doesn't end up with a sad story yesterday when I purchased the vehicle we were told to come back today because it did have a chipped windshield while we went back today just to have to turn around and come back. We were told to come back again on a Saturday which is an hour drive over there in an hour drive back. I just pray I do not get the runaround, but I will keep you all posted. I shouldnt of rated this dealership a 5 star just yet

I purchased my Jeep from Cars R Us in February 2026. Within the first week, warning lights appeared…read moreand I immediately contacted the dealership. I have text messages documenting that these issues were reported almost immediately after purchase. The dealership is now claiming the check engine light was present when I bought the vehicle. That is false. The vehicle had a cleared permanent P0600 code, and I was told the issue was related to the PCV valve and sensors. I returned the vehicle and gave them every opportunity to fix it. They kept it for 43 days and repeatedly assured me repairs had been made. However, the replacement PCV valve I personally purchased was still sitting in my glove compartment months later. When I replaced the failed PCV valve myself, it became clear the repair had never been completed. A failed PCV valve can cause pressure issues that lead to oil leaks and additional engine problems. I repeatedly warned them about this. Instead of addressing it, they ignored my concerns until the vehicle developed further issues that required repairs at another shop. When I returned to discuss the situation, I was told I would need to pay again to have them inspect a problem I had reported since the first week of ownership. I was understandably upset. This was a vehicle I had dreamed of owning since I was sixteen, and after working hard to finally buy it, I found myself dealing with problems that should have been addressed from the beginning. The most frustrating part is not the mechanical failure. Vehicles can have issues. The problem is being told repairs were completed when they were not, then having the dealership publicly imply that our review was inaccurate. The facts are simple: * Issues reported within days of purchase. * Vehicle kept by dealership for 43 days. * PCV valve was never replaced. * Additional damage developed. * I ultimately paid another shop to repair the vehicle. Buyer beware. Bring a scan tool, verify repairs independently, and document everything. I am grateful this did not result in a catastrophic engine failure, but I cannot recommend this dealership based on my experience.

I got my first car from them about two months or so ago with my father. The owner and staff were…read morereally nice and were a big help, even going out of their way to find me the lowest interest %. I love my eclipse and it has been running smoothly, THANK YOU JIM!!!

Absolutely wonderful experience! It was quite a trek to Mesa but we will do it all again in the…read morenear future to purchase another vehicle here for our daughters! Excellent experience. Zero pressure and wonderful conversations with the owners/couple. Oh, yeah, and we got a smokin deal on a beautiful very low mileage fully loaded 2014 Ford Escape Titanium! We sincerely thank you both for a pleasant experience. S&T

Overall, I had a good experience purchasing a BMW from CarMax Gilbert. One of the biggest…read moreadvantages is the no-haggle pricing policy--what you see is what you pay. There was no back-and-forth negotiation, and the entire purchase process was remarkably streamlined compared to traditional dealerships. From start to finish, it took a little over an hour to complete the paperwork and drive off the lot. Llyah was excellent to work with and made the buying experience smooth and stress-free. After purchasing the vehicle, I took it to a local BMW dealership for an independent inspection. They identified a few concerns, including tread depth that was below acceptable standards on three of the four tires and an overdue cooling system flush. The BMW service department suggested I contact CarMax to see whether they would address the issues. A few days after reaching back out to CarMax, I was contacted by Alexandria from the service department. She explained that CarMax generally does not perform preventative maintenance based on age and instead follows mileage-based maintenance guidelines. Because the vehicle had not reached the mileage threshold for a cooling system flush, they declined to perform that service, even though it had been more than four years since the last one. However, CarMax did inspect the tires and ultimately determined that three of the four did not meet their sales standards. They replaced all three tires at no cost, including mounting and balancing. I was surprised they did not feel an alignment was necessary, as I've typically had one performed whenever new tires are installed, but I appreciated their willingness to correct the tire issue without any pushback. Another issue surfaced a few days after purchase when a sour odor began coming through the vents. While trying to locate the source, I discovered a decomposing rat in the vehicle. Combined with the tire situation, this left me with the impression that the pre-sale inspection may have been more cursory than thorough. Despite those concerns, I was impressed with the professionalism of the staff, the efficiency of the buying process, and CarMax's willingness to resolve significant quality issues after the sale. The customer service was excellent throughout. That said, their vehicle inspection and preparation process before putting cars on the lot could use some improvement. If those areas were addressed, this would easily be a five-star experience.

I paid cash for a vehicle and returned it. I was told they would put a rush on the refund check…read more I've called a few times and get excuses and more run around. It's now been nearly 3 weeks and I think my money is gone for good. This has been a horrible experience. Do NOT purchase from CarMax.

So thankful for all the help in removing the broken down cars on our property ... highly recommend!read more

Professional attitudes have become harder to find these days. My husband had an interaction with…read moreanother junkyard where via text he asked for a higher amount and there was just a one word response: "No." With 888Junkcars the conversation was more respectful. I very much appreciated the options presented to us, in case we wanted to go the private party sale route; and the no nonsense, yet pleasant and friendly treatment received, along with the fair cash payment. Communication was friendly, clear, concise, and timely, and they came as soon as we were available. Gladly recommend!

My experience with Goldie's has been amazing since day one. Barry was really helpful and made…read moreeverything easy for me when purchasing my car. Now, after having my car for 2 years I have experienced some problems but Dave, the service manager is the best hands down! He always takes care of business and is on top of things no matter what! It's honestly such a pleasure being able to count on him and his service team. Everyone at Goldie's is such an amazing trustworthy team overall. Thank you Goldie's!

Great place to buy a vehicle! Super low pressure and very friendly folks. Had a few issues after I…read moredrove off the lot, and they were gracious enough to take care of them. Highly recommended!

My sons vehicle was older and had high mileage the mechanic quoted me more than the car was worth…read moreto fix, called these guy and they were prompt and gave me cash on the spot in Gilbert Az, paperwork was easy they were professional took about 5 mins total! Definitely would recommend if your in the east valley area!

From the owner: We'll Pick Up Your Junk Car & Pay On The Spot. 100% Free Towing & Pick-Up Nationwide. Get an…read moreEstimate for Your Junk Car Online. Simple and Easy to Use -Try Us Today. Get offers 24/7. We pick up & pay. No strings. Fast, stress free process.

Do not do business with this shop. People are not certified. The vehicle sat there for weeks and no…read moreservice was done. $800 was given and all we got were excuses.

The mechanic Abel is a low life, cheat he was paid late September of 2024 to fix my transmission…read moreand my car only ran for 3 weeks maybe a month, it had a warranty so we brought it back, he has had my car since then, telling me it's almost fixed lying when I show up to his shop, ignoring my calls I don't understand why he'll make it a full time job to try and hide from us rather than just getting the job done or reimbursing me my money if he's not skilled enough to fix my car, don't even bother bringing your auto to this man for something minor it's not worth the headache