I cannot accuse Mike and Jones Motors of unethical behavior, but am disappointed enough to write the first review I ever have for anything, including restaurants (I just don't go back). This is different - there is a lot of money involved, not to mention loosing the only transportation you have for extended periods of time. I bought an '02 Acura MDX from them; I like that SUV (I had one before) because they are reliable and well made. However, I knew that the first few years Acura made the SUV ('01,'02',&'03) they had problems with the transmission failing within the first 100,000 miles. The MDX I bought from Jones Motors, which had 96,000 miles on it, had been traded in to them because the tranny had failed. I was told that they repaired it themselves, with guidance and updated parts from Acura meant to address the original design flaw. While I was looking for an '04 or newer Mdx so as to avoid the tranny problem, this car was in good shape, with a (supposedly) rebuilt updated tranny, only 96,000 miles, and at a good price! ( I know, you get what you pay for; If a deal seems to good to be true, ... etc.). I stressed to Mike that I traveled a lot and needed a reliable car to make a living - what gaurantees did I have? He said that the new tranny was gauranteed (by Jones Motors) for 12,000 miles or 12 months (pretty standard). Also, that if there was a problem, the gaurantee only applied if I brought the car back to them (I live in Colorado). So off I went to my work - and of course, paying particular attention to any issues with the tranny. Around 9,000 or 10,000 miles I noticed the tranny fluid getting low sooner than it should, and it seemed to not be working as smoothly as it had, but I wrote off to being hypersensitive and paranoid, so stayed working and started planning for when I could take a week or so off to drive to Mesa and have them look at it. It soon became obvious something was wrong, so I took it to a nearby Honda dealership and asked them to flush the fluid and see what was going on. In short, the tranny was chewing itself up; full of metal shards. I called Mike at Jones Motors, but by this time, the milage was around 15,000, past the warranty, although it was less than 12 months. In questioning Mike about the car before I bought it, he told he spent about $1,500 repairing it (that should have been a warning sign to me). Since the tranny was out of warranty and probably wouldn't have made it to Mesa anyway, I had the tranny rebuilt in Colo. at my expense, ($4,500), and have put another 20,000 miles on it in the past year with no problems. I called Mike after the repair and discussed the fact that if I had noticed the problem just a few thousand miles sooner, and lived in S. Az., then I would have brought it to him while still under warranty and he would have been out at least what he spent the first time ($1,500) and probably a lot more, since Jones Motors obviously didn't fix it properly the first time. I emphasized that the car was no longer under warranty and I understood that Jones Motors was under no legal obligation to compensate me, but I asked that he contribute $1,500 towards the $4,500 repair bill ( my reasoning was that he would have spent at least that amount had I got the car to him earlier). While discussing this, I emphasized that a properly repaired Tranny would not have chewed itself up within 12,000 to 15,000 miles in 10 months, and he acknowledged that they were not "transmission experts" said he would talk to his brother and think about my proposal and get back to me. I emphasized that all things considered I wasn't asking for much and that it would an inexpensive way for Jones Motors to "do the right thing". When I didn't hear back I called on numerous occasions sometimes getting Mike on the phone; sent e-mails documenting the whole experience, but nothing has come of it after a year, so I am giving up on them, and writing this review. read more