I bought a used car (private sale) and took it in to big two for a full inspection. The inspection…read morecost was astronomical. 215 dollars for basic vague information about what's wrong with the car. Two of the estimated repair costs were TWO separate 200 dollar charges to use the diagnostic tool. Let me clarify that. They wanted 400 dollars in the estimated repair cost JUST to use the diagnostic tool to figure out what's wrong DURING a full and complete 200 dollar inspection that's supposed to tell me what's wrong with my car. I will never ever go to a dealership again for as long as I live. when I went to pick up my car they just gave me a few pieces of paper stapled together with generic vague short details about what could be fixed on the car with a 7,000 dollar estimate. At no time did an "expert" explain to me anything about the process or repair cost breakdown. They really live up the the dealership stereotype. Stealership

I received horrible customer service from the finance department when signing the paperwork. I paid…read morecash but they don't offer any support in completing a wire transfer. The guy was rude and tried to rush me through the process. He took it personal when I refused a $4,000 extended warranty. I let management know about my experience and no one has reached out. Do yourself a favor and avoid Big Two Toyota.

When searching for a new car, more like you're searching for a dealership that you can trust and…read morethe salesman that's there for you. I don't have a very flexible schedule, but Raul the salesman at AutoNation Chandler Honda will work hard for you. The dealership is amazing and our salesman Raul as even better. I love my new car. Autonation Honda of Chandler went above and beyond to take care of us even though it was 2 hours here and 2 hours there to fit our schedule. So if you're looking for a new car, make sure to stop at AutoNation Chandler Honda and please ask for Raul.

I had no intention of buying a new car. I went to AutoNation Honda Chandler for routine maintenance…read moreon my 2024 Honda CRX. The dealership is spotlessly clean. The 2026 Honda CRV on the showroom floor caught my eye. I was warmly greeted by Jeff Wiest. Jeff was very knowledgeable about the beautiful car on the showroom floor. He convinced me to take the car out for a drive.What a difference this model had compared to my 2024. this dealership I met the Dealership manager and felt confident that I was making the right decision. Lots of paperwork with the finance officer. The process went smoothly and I was happy to drive my new car home. Without any hesitation, I would recommend this dealership.

I just bought Subaru Outback from this dealership, and I truly couldn't be happier with the…read moreexperience. This has been my dream car for so long, and driving away in it felt surreal. The whole process was honestly better than I could have hoped for. I worked with Dan Falls, Josh Stiles, and Thomas Darby, and they were all incredible. People always talk about car salesmen being pushy or shady, but they were the complete opposite. They were genuine, kind, and totally transparent throughout the entire process. Since it was my first time buying a car from a dealership, I had a lot of questions, and they were so patient and helpful explaining everything to me. At no point did I feel pressured or like I was being taken advantage of. Instead, I felt like they were truly helping me and making sure I understood everything. I left the dealership insanely happy and confident in my purchase. I can't emphasize enough how positive this experience was. Because of them, I'll absolutely be recommending this dealership to all my friends and family. Thank you Dan, Josh, and Thomas for making my first car-buying experience such a great one!

I have been to many dealerships and I am a service advisor at another dealership in town I've been…read moreto Autonation in Scottsdale, mostly for my services and decided to try somewhere different as my experience at Autonation in Scottsdale has been less than satisfactory!! Went to go get my oil changed about a week ago and could not have had a better experience with not only my service advisor Emily was amazing and although I have a newer car and there's not much to pay attention to, she made sure to walk me through everything and give me updates as they came in I appreciate the entire friendly staff from service advisors to the sales team and to the front receptionist that day, who gave my dog a treat you all are amazing, and I will only be going to this dealership from now on because of the hospitality from one service advisor to another, thank you

Buyer beware here! My sister tried to buy a car here and they tried multiple different ways to…read morecheat her in the deal. She put down a deposit in order to get a car while they were doing the "touchups" to the car. The paint needed to be polished, there were 2 holes in the seat they said they would repair and the clips on the bumper needed to be replaced. She picked up the car at night, only to come out in the morning to see the entire clear coat had been ruined. The seat had been replaced by one that didn't match and even some of the clips hadn't been replaced. When she brought it in once she had seen it, the dealer spoke to her as if she was a child, gaslit her and even told her boyfriend to "stay out of this conversation because he had nothing to do with it". All of this had been recorded so if the dealer tried to refute this review, I may post that as well. He tried to keep the money she had put down on the car but she insisted on him signing something saying he would give her the money back. Andy does not do business with honesty or integrity, hard to hear that he says he's a Christian.

Lure you in with a "fake contest" The contest says no…read morepurchase necessary..but they will not tell you what you've won until you commit to buy a car ..they want to pull your credit ..won't give you a price on a vehicle Very disreputable. Buyer Beware

I've had poor experiences with a few other Chevy service departments, thankfully this was not one…read moreof them. I had Paul W. as my advisors and he was great to work with. Communicated well, listened to my concerns, and didn't try to feed me any BS. I'll absolutely come back to Freeway Chevy the next time I need to.

Andres Jimenez was so informative and thoughtful, very experienced in all the aspects of the…read morevehicle I had selected. I would highly recommend Andres for your next Chevrolet purchase. Lynn Gernand

We came in on a Sunday after what I could only imagine was a long weekend for these salesmen…read more(Sunday after Thanksgiving) and had the pleasure of working with Ron. He was unbelievably amazing, and I could not recommend him more. From the moment we arrived, he pointed us in the exact direction of the car we came to see. He was never pushy or overwhelming. He gave us the information we needed, stepped back to let us look around on our own, and only stepped in when it truly felt helpful. He was incredibly knowledgeable about the car and all of its features, and he was so kind and patient throughout the entire experience. He made sure we felt comfortable and well taken care of the whole time. We then worked with Josiah for the financial portion, and he was just as incredible. He brought such kindness, understanding, and light to the process. He took what is usually the most stressful part of buying a car and made it calm and surprisingly enjoyable. His guidance, encouragement, and the conversation we had about life and entrepreneurship meant more than he probably realizes. He made a real impact on us, and we are very grateful for the care he showed. Both Ron and Josiah made our experience unforgettable. We could not be happier with the way we were treated and highly recommend working with them.

Tempe Honda was one of the most frustrating customer service experiences I've ever had. My brand…read morenew Honda lit up with every warning and check-engine message imaginable. I brought it in expecting answers and support. Instead, I got neither. They don't offer loaner cars, so I had to spend $350 on a rental for just three days. After all that, they told me it was just a "glitch in the system." No real explanation. No accountability. No compensation for my time or money wasted. To make it worse, they left my car with 7 miles in the tank because they "had to drive it to get a read." That should have been clearly explained upfront. It wasn't. When I asked for a ride home, they told me the shuttle was closed so once again, I had to spend more of my own money. The whole place feels cold and robotic. No empathy. No effort to make things right. When you buy a new car, you expect support -- not to be brushed off and left paying out of pocket for their mistakes. I would not recommend Tempe Honda to anyone who expects real customer service.

We had an outstanding experience at Earnhardt Ford in Chandler, and a big part of that was thanks…read moreto our salesman, Fadi. From the moment we walked in, he made us feel comfortable and completely at ease--no pressure, no pushy sales tactics, just genuine help and guidance. Fadi truly went above and beyond to make sure we were taken care of every step of the way. He was knowledgeable, patient, and attentive to what we were looking for, which made the entire process smooth and stress-free. What could have been a long and overwhelming experience turned out to be quick, easy, and actually enjoyable. We're so incredibly happy with our purchase and couldn't have asked for a better car-buying experience. If you're heading to Earnhardt Ford, definitely ask for Fadi--you'll be glad you did!

Thank you to Service Manager- Josh P…read more I called in with an issue regarding my back drivers side tire. Went from 30 to 11 PSI overnight and appeared to be going flat. I called AAA for a tow, the driver noticed what he thought was a nail and asked if I wanted air instead. I drove straight to the Ford service dept quick lane, which happens to be so close to my house, I could throw a rock and hit the parking lot. Josh came out with a smile and remembered my call. My vehicle was taken straight back and was in and out in 45mins. Turned out it was a small piece of metal, not a nail and I was able to leave with a patch, rather than a $300 tire. Thanks so much for the exemplary customer service and interaction. I will def be bringing my vehicle into this location going forward.

We just purchased a vehicle from them and it was the easiest thing I have ever done and I have been…read morewith people buying vehicles so many times this was very easy. First off, I found the vehicle online after finding what I want. I message them and they got back to me so quickly that I could not even blink an eye. The vehicle looked exactly how it was posted online. On top of that they sent me a video of the vehicle right there at the dealership for me, just to let me know that it's actually there. I was able to discuss prices over the phone get the entire layout before even entering the doors. We were happy and satisfied by the time that we walked out the doors with keys in hand. The best part was the fact that the person who we were dealing with Sam was wonderful. He kept me feeling like I was in good hands and for me that is hard to do. I would 100% recommend them for any vehicle that you're looking to purchase.

Our experience at Lexus of Chandler has always been positive with folks who are amazing, courteous,…read morefriendly, and knowledgable. Through the years, have bought over 3 Lexus vehicles from Lexus of Chandler. In every one of those purchases, Sam Ladd has made it all run smoothly and without issues. Sam has been our sales rep for every deal and he has been completely genuine, aboveboard and straightforward. Service has also been top notch. Have serviced all Lexus vehicles here at this dealership where Miss Misty Darling, our service advisor, is simply phenomenal. Miss Misty is beyond knowledgable able to shine with her expertise of vehicle service needs. At the helm is general manager Randy Usery whom has always been approachable and kind. Another gentleman, sales manager Greg Walling, works in an old fashion honest manner. Inclusively, was instrumental in helping locate one of our recent purchase which we were grateful. Huge thank you to all. The wonderful amenities here beside the fantastic service are: Excellent coffee, multitude of snacks, soft drinks, bottled water in a beautiful lounge while you wait. Free car wash when you service your vehicle is a cool perk as well! All together, this great winning team has been fantastic and cannot say enough about the quality of people working at Lexus of Chandler. Try them out, you'll be glad you did :) As always, thank you for reading!

Chapman BMW provided great service. My service writer Lily was great keeping me informed on the…read moreprogress of my car and provided me with updates on expected completion. Keith the service manager provided me with a dosgnostic so i knew what was wrong with my car. Only reason there isnt a 5 star, unfortunately the key part of my fob is missing but thry said theyll work on finding it.

My advisor Tyler is amazing. I went above and beyond to get…read moreme right I appreciate all the hard work you do.

They were so amazing! We were in a tough spot and they still managed to help us get the right car…read morefor us. They were also very knowledgeable, helpful, flexible, and friendly! Would definitely come back and conduct business again.

My experience with Goldie's has been amazing since day one. Barry was really helpful and made…read moreeverything easy for me when purchasing my car. Now, after having my car for 2 years I have experienced some problems but Dave, the service manager is the best hands down! He always takes care of business and is on top of things no matter what! It's honestly such a pleasure being able to count on him and his service team. Everyone at Goldie's is such an amazing trustworthy team overall. Thank you Goldie's!