If you are looking for batteries this is the place and they even install them into your device.read more

20+ Year Customer Lost - Terrible Warranty Policy and Even Worse Customer Service!…read more I've been a loyal Batteries Plus customer for over 20 years, spending thousands of dollars on batteries for vehicles, ATVs, generators, and countless other applications. I also have a professional background in the automotive industry, including ASE certification, so I'm certainly no stranger to batteries, charging systems, or diagnosing battery failures. On Sunday, my wife's car battery failed. I contacted the Mesa location and was informed that Batteries Plus had implemented new company-wide warranty procedures apparently designed to reduce warranty replacements. These requirements were subsequently confirmed by an employee at the Gilbert location. Apparently, a defective battery must be capable of accepting a full charge before it can be properly tested and considered for warranty replacement. Seriously? A battery that won't accept a full charge is often the very definition of a failed battery! After a career in the automotive industry, I find this requirement particularly ridiculous. To the Mesa employee's credit, he was courteous, apologetic, and tried to help. Unfortunately, they didn't have the replacement battery in stock, but the Gilbert location showed three available. I called Gilbert and explained the situation. The employee informed me that because the battery had already been replaced under warranty in 2024, I would now be required to pay 50% toward another replacement, despite the warranty being valid through March 2027. With their increased pricing, that meant approximately $130 out of pocket, assuming the battery cleared all their warranty-testing hurdles. And the replacement would only carry approximately FIVE MONTHS of warranty coverage! After more than two decades of loyalty, I found this extremely disappointing. I asked the Gilbert employee if he would pass my concerns up the management chain, explaining that these policies were driving away a longtime customer who had spent thousands of dollars with the company. I also explained that I would be taking my future business to Walmart, where batteries are competitively priced, readily available, and supported by a much larger network of locations. His response? He hung up on me! That's absolutely unacceptable customer service, especially toward someone simply asking that legitimate concerns be communicated to management. Batteries Plus used to be my go-to source for batteries of all kinds. Unfortunately, their increasingly restrictive warranty process, questionable replacement costs, and the treatment I received from the Gilbert location have changed that. My recommendation: Think twice before purchasing an automotive battery from Batteries Plus, and be especially cautious about dealing with the Gilbert location. There are better options available. After 20+ years, Batteries Plus has lost my business.

Thank you to Michelle for making my boys day!! She greeted us kindly and was so patient. What a…read moredelightful person she is!

I went to this location for a battery replacement for a Harley Davidson sportster. I had been to 3…read moreother stores and they matched the lowest price, no core charge and my military discount! Patrick was amazing.

Generally when I need a battery, this is where I come now. It's a small store, so they don't have…read moreeverything on-hand. But odds are they can order it for you. On this occasion I needed to replace an old Macbook battery. No, they didn't have it, but 'yes' they could order it. And, believe it or not, they were cheaper than the prices I found online! Took a week to get it, but I have it installed and it's charging now (I'm on a different computer...I'm going to go to full charge and then full discharge once). I routinely get my gate opener batteries here too (lead-acid). I'm happy with them thus far.

This place is great. Bruce fixes all my kids lower wheels and razor toys. Good honest and…read morereliables

I have been coming here for my watch batteries, garage remote batteries and others as well. They do…read morea great job in a very short amount of time. I highly recommend this store!

I've typically gone to this location for at least 10 years to replace key fob batteries. No…read moreproblems. Last week however was pathetic. The young man who waited on me had no idea how to replace my particular car's key fob battery, neither did his coworker, and then I asked him to check to see if I had a wa and he entered my contact phone info in the system wrong. Twice. Then swore I had no account there. He called another location on Val Vista and said they could do it. (thus the 2 stars). I asked him if he could write it down for me and he said, "I'll take a pic with your phone of the address." What kind of bs customer service is that?? Thank God that young man at the Val Vista/Gilbert location knew what to do. Very courteous and professional and guess what, he found my account which confirmed I had a warranty.

I needed to replace my 48-volt battery system in my golf card and called The Battery Guy for a…read morequote. I also called other companies to get a comparison and finally decided on the Lithium-Ion battery, set an installation date almost 2 weeks out. A little disappointed but could deal with it. A few days later, Bo, called and said that he could do an earlier date which was great. The day of installation, the crew was on time was completed within 45 minutes. After the crew left, I inspected their work a little closer and found the mounting screws were not adequate on one side of the battery. I also found that after 4-5 hours of charging the meter showed 47%, continued to charge overnight and found that the charge was still 47%. Being concerned I called and spoke with Bo about my issues. He said the battery may be bad and they would be out the next morning to replace it. The next morning Bo arrived and found that the connector was bad from the factory which needed to replace the charger. Bo immediately went to his shop, brought a new charger and replaced it. He secured the battery properly, plugged it in and immediately started charging and was reflected by the meter. I'm completely pleased with the new battery and especially with the rapid response to my issues! Great job, Bo! I would definitely recommend their business to my friends.

Came to our house, was easy to make an appointment with in a short amount of time. Prices were less…read morethan quoted from two other places. Service was quick and efficient.

They guy working there was super helpful for me needing help with my car. He was also super…read morefriendly. Recommend if you need help finding out what is wrong with your car.

Great help. My go to place for auto related parts. My car…read moreshowed "check engine" light. Drove over and Mark read out the OBD code and even printed it out your me

Customer service is amazing here! Kal was such a great help…read morewhen my husband and I were installing our car battery. Not only did he provide tools we could use that we didn't have in hand, he checked in on us to see if we need help or any other tools. We appreciate Kal and this o Reillys was amazing!

I want to express my sincere gratitude as a customer. The team was incredibly helpful and friendly…read more I came in with a failed part from my trailer, and they went above and beyond to assist me, measuring and finding parts that would work. I would like to give a special shout-out to Kaely (I'm not sure about the spelling, but it's pronounced "Kaylee") for her outstanding support in getting me back on my way. I can't thank her enough!

BP isnt going to give you Amazon prices on batteries. But after ordering batteries off Amazon and…read morehaving them with short lives or nearly DOA, I decided I'd go in and get batteries here. For key fobs, they will open and replace on the spot which is super nice, especially for folks who dont have tools or are not mechanically inclined. They also have guarantees on their batteries - which you most definitely are not going to get with your Amazon purchase. This is about all I've gone in for but always has been a good experience.

About a year ago, I had a great experience at this location when my car died in a nearby shopping…read morecenter parking lot. I came in about an hour before closing, and the team helped check my battery and confirmed it was low and not charging Yesterday, I ran into another issue as my battery wasn't charging and my door locks were cycling. I called the store and spoke with Austin, who was incredibly helpful and friendly. He looked up my information, confirmed my battery was still under warranty, and even though they were closing in 45 minutes, he went above and beyond. Since I live across town, Austin found a closer location near my home, called them directly, explained my situation, and arranged everything for a smooth warranty exchange. That level of service is thoughtful, especially when coordinating between stores. Really appreciate the care and effort - Austin made a stressful situation so much easier. Highly recommend!

I've gotten a few batteries here, and mostly they work just fine. Sometimes, they will sell one…read morethat doesn't work, but they will replace it for free. I'm a "shade tree" mechanic, and know this is possible with any rebuilt batteries. It just happens. They still get 5 stars from me!

Bad bad customer service they sell bad batteries give you a 30 day warranty for you. Keep continue…read moreto keep coming back. I will never support their business ever again bad Business.

Came out this morning car would not start. Tried to jump it would not start. Contacted Roadside…read moreMike came over tried to jump it no go. Thought it was the battery not the starter came back with a new battery one that's was the correct size for my Kia Sorrento installed and started right up. Good price, great service and nice guy. Will use Roadside Mike for future auto service. He also found a problem left by a previous service I had.

Great communication. Great service. He got the job done within 24 hours of first contact…read more Reasonable price! Would definitely use Mike again