I have been coming here for my watch batteries, garage remote batteries and others as well. They do a great job in a very short amount of time. I highly recommend this store! read more

I've typically gone to this location for at least 10 years to replace key fob batteries. No problems. Last week however was pathetic. The young man who waited on me had no idea how to replace my particular car's key fob battery, neither did his coworker, and then I asked him to check to see if I had a wa and he entered my contact phone info in the system wrong. Twice. Then swore I had no account there. He called another location on Val Vista and said they could do it. (thus the 2 stars). I asked him if he could write it down for me and he said, "I'll take a pic with your phone of the address." What kind of bs customer service is that?? Thank God that young man at the Val Vista/Gilbert location knew what to do. Very courteous and professional and guess what, he found my account which confirmed I had a warranty. read more

Located in a Strip Mall on the Northwest corner of Southern Avenue a Power Road. This battery store covers a wide range of applications from conventional small electronics devices batteries to Large format batteries for Automobiles, Mobility Systems like powered Wheelchairs and Scooters. Technologies include Alkaline to LiPo (Lithium) batteries. They also test car batteries and install replacements. Something I discovered is the cellphone battery replacement service on site. Need something but can't find it? They'll find it and order for you. I've designed and integrated some of their large Lithium (LiPo) batteries for my off-grid backup system to support my office, our security & Camera system and medical device. Curious? Stop and look around; bet you leave with something! read more

Placed an online order for a replacement battery for our Ring sign. There was an online coupon code to use on my order so that was nice. Order was ready when promised. Store pickup was quick and easy. Ready the same day and no issues. read more

Bought a battery, literally 4 months out of warranty. Which makes it a year and 4 months old. Called to see if they can help me out, guy on the phone was a compelete smartass. He was counting out months to me like I was a child, I told him not to be a smartass, he told me not to be or he wouldn't help me out and he hung up. I went in since I was on my way in anyway. Dude comes out, he had his buddies back, saying he heard the whole conversation and I was wrong and that his coworker had me on speaker. I told him that was lie. he was bs and I told him there was no need to lie, he told me his coworker didn't hang up. I asked him if he was calling me a liar. He stopped and got his buddy involved a little guy named Chris Hermosillo. I asked if he could call his boss and ask if they can help me out. He said yeah, he did.... They offered me 15% off. I'm a veteran and deaf out of one ear so I repeatedly asked him 50% or 15%. I swore he said 50 so I said yeah I'll take it. Thank you. His boss was still on the phone and I verified one more time and he got all angry and said 15%. I told him na, they could do better. A battery for a Motorcyle shouldn't die in 1 yr 4 months. He was talking to me like he grew up in a pretend Compton. Calling me dog and homie. He said take the deal or leave. I asked for his regional manager number or email, he asked his boss on the phone.... His boss hung up on him. They became completely rude and told me to buy the battery or leave and said they didn't have anyone number and they would t call their boss back. Bunch of wannabe tough guys. I will never buy a battery here from this location again. I shouldn't have to explain my loss of hearing to anyone. I would love for a regional manager to contact me.batteries plus hires some of the toughest out there, be careful. I mean Chris is little, but he was the toughest I've seen. read more

Grandchildren in the ride on toys batteries last may be a year. I found this place and I was able to replace three ride on toy batteries, awesome and not too expensive. Customer service was solid. read more

Purchased three lifetime watch battery replacements in 2015 and 2016. Had them stowed away for years and brought them out and all batteries were dead. Figured I would take them to get the batteries replaced and also take a fourth watch to purchase a battery. Employee ( I believe his name was Chris) took the watches after looking up my information in the system. He replaced two batteries and said he couldn't do the third one, because he was afraid he might break the watch. I brought the fourth watch up and asked if we could use the battery for the fourth one. He said no and he would have to charge me for the fourth one. I then asked, "so am I just out of luck on this third battery replacements?" Of which he replied "Yes, and you're lucky, because they should not have even allowed you to purchase the lifetime warranty's for your watches". He said, he wasn't around then and he would not have done it. Two of the watches were Seiko and one was Fossil. Not sure what the rules were/are, but I paid for the lifetime battery replacement and should expect that. Long story short, maybe some training in customer service as well as watch repair should be in order, assuming Chris can get beyond the arrogant attitude. I won't be advocating business at that location anymore. read more

Handed over a working macbook pro 2012 to get a new battery installed and was given back a macbook that would no longer charger or turn on. Was then insulted and kicked out when asked for them to fix it. Would gi e 0 if i coul. read more

If I could give less than a 1 star I would. The gentleman with the long hair behind the counter was totally rude and condescending with the customer he was helping. We were in line and let a gentle go ahead of us and another gentle was behind us. The long haired rude dude looks at the gentlemen behind us and asks him if he was ahead of us. The long dude was mumbling the entire time that he can't run the store alone, yet their was someone else their working as well. I will NEVER go back there to be treated like just before I'm a woman a man couldn't possibly be in line behind me. What a chauvinistic ahole! Shame the company hires people like that! read more

Why would a website suggest that they had a battery that was in stock if it was not? My curiosity made me call the store to find out if they had one. The person who answered the phone was so unprofessional that they could've acted like they could've cared less. Well, that's one way to get a paycheck and not have to do any work. read more

Since I cannot rate it as zero stars, I must give it one. My wife stopped in to have her batteries replaced in three watches. She was quoted $22.99 per watch ($68.97 + tax). I went on Amazon and purchased the three batteries plus a kit to remove the back of the watches for less than $15 including same-day delivery. This place is a rip-off!!!! read more

Dropped off a battery pack and base for a scanner on December 30, 2023, to have the battery replaced. Employee said it would be a couple weeks before they could replace the batteries because the guy that could do it was on vacation. Received a VM 1/25/24 telling me it was ready for pick up. There were no other details in the VM. I go to pick it up today. 2/2. When I arrived to pick it up, he told me he threw away the base and batteries. NOTHING TO EVEN PICK UP! GONE IN THE GARBAGE WITHOUT CONSENT! As a customer, IF they were corroded and couldn't be fixed, that should have been IN THE VM! He told me it had been there for a month. He told me in the beginning it would be a few weeks! As a business, it should have NEVER been thrown away! The call I received said, "It was ready to be picked up." The employee started yelling at me. I was not happy. I walked out. You have security cameras. It was about 1:30 today. Watch it! Horrible communication, miscommunication, and customer service! read more

I've now used them several times for key fob batteries for our different cars, and again today when I couldn't find a bulb I needed in stock at Lowes or Home Depot. Their prices are okay, but not great - but they always seem to have what I need in stock and will swap them out for you while you wait which is convenient. Between the convenience and the regular availability of batteries I have trouble getting elsewhere, they are worth returning to. The only thing keeping them from 5 stars in my book are slightly higher prices. In the end, still a good place in my opinion. read more

Purchased new batteries with 225 amp hour 6 volt for our RV. Used the RV one times and they discharged down to zero volts on a 3 day trip. Took the batteries back to same location purchased and was told they would recharge them. When they did, the batteries still wouldn't hold a charge for the employee so the red headed young man was trying to be helped up but they didn't have the same battery to replace even, but they had a lesser 6 volt amp hour battery that they replaced them with. They didn't even offer to make up the difference in refund or try to get batteries we originally ordered replaced. Headed back now to demand full refund since we have only had them 1 month. The long haired dude with a bandana needs customer service skill training. read more

I want to retract my previous review related to my iPhone XE. Kurt (manager) reached out to me and offered to buy me a refurbished XE since they are out of production. Not only did he purchase me a phone, but found out what the issue was with my XE and was able to fix it. I chose to take my repaired XE back and am now a happy camper. Fantastic customer service going the extra mile to address my issue and I will definitely use this Batteries+Bulbs location for all my battery needs in the future. read more

Was not the fact he would gave difficulty helping but that he didnt want to help. Need a flat pack for some project work for my daughter. Dude only wanted a number so he could get it quickly Even thought the place was empty. Called himself a system something my butt. The store is advertising better service. They need to train what is customer service. read more

Worked Magic!! I brought in a phone that had its screen bent up and shattered in to see if there was a chance to get it fixed. Zeus at store 334 used his fabulous skills to get the screen and phone working again!!! Thank you. read more

Batteries Plus - Finished product by Zeus. - Battery Stores Near Me - Mesa, Arizona

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Honestly I really liked this place! My wife and I came in to get new batteries for our key fobs for our Toyota and it went really well, they helped us out and were super friendly! Would recommend for sure! read more

When people say they can do something in a timely fashion and don't then use excuses to cover it up I won't go back

Well today was my first and last time shopping here. I called ahead and spoke to Kurt or whatever his name is, asking if they had a specific light bulb he told me to wait a minute so he could check in the computer system after getting back with me stated that he had 20 bulbs available I said great I'd be down on my way. I get to the store he starts looking up the number that I gave him at first hands me the wrong bulbs there's no they're not the right size then goes back and checked again and goes all somebody must be messing with our system we don't have any so at first they had 20 and now they don't have any that's crap. Lost this customer for sure, this is why I called ahead, fix your crappy inventory system. read more

I worked for Batteries Plus from 2005-2010 and I was a Manager at this location. I can tell you that Curt really cares about his job and customers. In every line of business you will have the 10% that are never happy. I recently took a IPAD 4 to this store and it was dead a few days later it was alive. I have heard that there are different owners but there are some long term employees here such as Curt and Steve Mastin. I only left the company because I wanted to work for myself. read more

Brought my IPad in for the screen to be fixed. What was suppose to be a couple hour job was almost 5 days. Granted I dropped it off in a Friday evening knowing I probably wasn't going to get it back till Saturday. 3 times I was told someone would call me. I had to call them every time. The worst part is when I went to pick it up there was a line right down the middle of it. Did they think I was so dumb I wouldn't notice it. Add another day for them to fix that. Went to pick it up again and they show me how different colors scroll through sometimes now. By then I had had it. I didn't have these problems at all when I brought it in. 2'weeks later I have no issuable IPad. read more

I've purchased a few batteries from them over the years and they've always been helpful. Today my truck battery died. I called them to see if they had the battery in stock and they did. Brought my truck down and they replaced my battery quickly and honored the warranty. I work in another industry that uses different types of batteries. We always recommend these guys! read more

We've purchased batteries here over the years and have never been disappointed. This week was an even better experience. Our 9-year-old broke off a charger in her iPad. Panic set in and we knew we needed professional help. We easily made an appointment online and upon arriving learned the part would need to be ordered and it would take 5-7 days. That's practically forever in 9-year-old time. The owner stopped and asked to look at the iPad to see how bad it was. Then he proceeded to work on it until he was able to pull out the broken charger piece. He saved us a bundle of money (and our sanity). I cannot thank him enough! If you need batteries replaced in your gadgets or a repair, this is place to go. read more

Needed a new battery for my 49cc scooter. Went in and worked with Jake. He was kind and got me what I needed. Battery was $54.99+ tax. Kinda expensive since my car battery was only $40 :/. They do have a 1 year warranty on the battery though which is good. But what they don't tell you is if the battery has NO charge it voids the warranty so you need to make sure you keep it on a trickle charger if you do not use it constantly. read more

Batteries Plus - No parking in front of store. They are reserved for loading dock - Battery Stores Near Me - Mesa, Arizona

Went here this morning to get a battery for my Samsung Galaxy S III phone. Yes they did have the battery. The attendant was informative and efficient. I have no problems with the service I received. read more

DO NOT - I repeat DO NOT EVER buy anything from Batteries Plus - I bought a battery there for my boat - had it 3 months and we have not been to the lake, it is dead - they advised that I neglected the battery because I did not use it or charge it in that 3 months and therefore the warranty is void!!!!! Great customer service - this is a marine battery you A-holes - most boats sit for the winter without being used.... read more

Awful! This place had absolutely terrible service when it came to their customers. I asked them if they could rewire a battery but all the guy said was "no" to every question I asked him. Considering that the guy was not going to rewire my battery, I asked him if he could recommend a place that could do that, but guess what his answer was, "no". I would have at least gave this review 4 stars, but because there customer service was awful, I give them a lonely 1 star! read more