Repair was fast and affordable. Older iPhone model and had it done in hr. Thanks for the serviceread more

Ask about service for a desktop. Alan responded they do not service iphones. Never asked for…read moreIPhone service. Still said they are not interested. Was blown off without even wanting to know what they could have done. Very rude customer service

took my tablet in and put my down payment I went back after 2 week to ask about my tablet when they…read morenever contacted that it was fixed and they told me the next day the screen would arrive so I waited and I went back the next week they said they would have it ready by july 10 I went in today July 11 and the guy was working on a phone and just ignored me he knew which tablet I was there for and when I asked why it took them a month just to tell me they cant fix it he muttered something and when I said what for him to repeat himself he stayed quiet he was no help at all he barely spoke english and was very hard to understand this place is terrible don't come here

Took my IPhone SE in to get fixed after my daughter dropped it playing POKÉMON! They set me up a…read moretime to come back to pick it up they were a little busy that day. When I arrived I was shown the phone it looked brand new!!! They did a great job and I'm very happy with the customer service. It however does get costly for some phones. But it's easier and cheaper than going through the insurance for me.

Unfortunately, the quality of their work did not live up to the friendly service I initially…read morereceived. I brought my iPod in for microsoldering repair after damaging it while replacing the hard drive. The technician quoted me $50-100 for the repairs and a timeframe of about a week. Three weeks go by, and it's finally ready. Then I was handed my iPod, haphazardly half assembled, with a verbal warning to handle it carefully. This cursory state was disconcerting, but I accepted it, paying the $150 in full. I carefully and promptly close it up to avoid any further damage, then power it on to test it. I am met with an error screen and a bricked device. Keep in mind that the device functioned fully before their "repair" at the disconnected ribbon connector port. I emailed them to see what could be done to resolve this, and they responded with a deflection, saying they don't know about mods for these devices. However, the problem has nothing to do with the device, which functioned fully, and everything to do with their so-called repair. I replied to their email voicing my concerns, and have received no response.

We've used this repair service for both our previous iPhone's for new batteries…read more Service Very fast repair in a couple of hours and the phones looked and worked perfectly just like new! Extend the life of your phone using their battery replacement service! Very reasonable

This guy knows his stuff Fixed me right up…read more He was very knowledgeable and professional and a all around good guy. If you got a problem this is your guy you want working on your stuff.

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

Reached out to Mac It Better regarding an iPhone screen repair as I previously had a great…read moreexperience here. This time, not so much. I never even received a response to my inquiry. Oh well, found someone else so it all worked out.

After my MacBook Pro went down one day during a work appointment and wouldn't restart/reload, I…read moreneeded to find someone fast and someone fair. I lucked out big time in coming across Dave, the owner of Mac It Better. He came to me within an hour of my call. Due to my schedule, he took the computer with him and then had it back to me in a few days. His communication about the issue was superb and he was so fair and so great to work with. He has an extensive background in fixing apple computers. I just feel really fortunate to have found him. Highly recommend. It's hard to find even decent service these days and also someone who is just a good person. He is great! I will be using him for my apple needs in the figure! Thank you Dave!

Great customs service. Darryl is super nice and very knowledgeable! I had my iPhone screen replaced…read moreand all was well until I tried to use faceID. Darryl was happy to fix it and got it working again in a couple minutes. I guess iPhones are super sensitive and he said it was just a small sensor misalignment! My phone is good as new.

Within 30 minutes they had my phone fixed with a new screen and back in my hands. Very quick and…read morestellar customer service!

Do not use this guy/company to fix your phone! He replaced…read moremy month old iPhone 8 Plus screen and digitizer. He said his screens came with a lifetime warranty. The new screen started having issues within 2 days. He said he would come back and fix it. The first time we scheduled for him to come back. He texted the night before and wanted to reschedule due to feeling under the weather, no problem. Then he was a no show. Now he is no answer.

So I reached out to them a day before the holiday knowing I would have to wait until after to get…read moremy phone fixed. OCD is going crazy and anxiety through the roof because of this cracked phone. I messaged on yelp I got an immediate response that lead to a phone call all in about 10-15 minutes or less. Issac was very nice and professional on the call made the appointment discussed price how things work. Ok appointment day! Yeah I can't wait!!! OCD is almost at medication level . At about 55 minutes pass my appointment time I reach out for an status update. I quickly got an apology and a response as they were having tech difficulty. Ok I'm feeling better and really anxious. Although my appointment was at 11 and the phone didn't get fixed until after 1pm. I was ok, he offered a free glass protector and the service was completed in like 20 minutes. When someone takes accountability for a mess up I appreciate it. The communication was ongoing all the way until he was walking in the building. I appreciated that. So for this I'm giving the 5 stars. He deserves nothing less .... very professional, responsive , responsible I would definitely recommend!!!!'

On time, easy going, set up my new computer and my other devices quickly. Very reasonable.read more

I can't say enough about Rob. My computer was running as slow as molasses. It literally took over a…read moreminute to open a program. I ran every diagnostic and optimization application I could find. I had the Windows Auto Update button clicked on and was getting updates. So the next step was going to be to blow my brains out! Fortunately, Rob came to the rescue. He remotely took over my computer and began working magic. First, although Microsoft said Windows was up to date, it was actually years behind. He changed settings, deleted unneeded programs and processes, and pretty much did major surgery over the internet. My computer is running like new! The cost was a very reasonable $75.00. I would give him more stars if I could.