They were very friendly even explained everything to me so I would know how to use my device.read more

Great people and products. Unfortunately I think they moved. I used them for 7 years.read more

Quality service, very knowledgeable, and quick to respond…read more I highly recommend his service for most computer repairs and especially MAC computers. Thank you for your hard work and making our lives easier.

Fantastic. Cooler was bad. CPU overheating. Done in 12 hours. Competitive pricing. Available and…read moreresponsive.I work until later in the day and he was willing to let me drop off after hours, which is a big deal because most places close at five. Pricing was fair and competitive. 5 stars.

Mike is great to work with. I had him check my work PC for a hard drive problem. Unfortunately it…read morewas old and damaged and was not able to recover my files, but was able to update my computer to a windows 11 and it is running great. Will use Mike in the future.

Short story: I paid them $300 to get a gaming PC back up and running. It broke again within a…read moremonth. Same issue. He agreed to repair it under warranty, but after multiple weeks, and additional expense, they weren't able to fix it. When I lightly pushed back about the delays the owner threw a tantrum and told me to come get my machine but he was only giving me back half the money. I'll spare you all back-and-forth details but scroll through the reviews here and see how he responds to negative feedback. He's dismissive and lacks maturity. That's him. That's what you get. If you're cool with that type of behavior, have a computer issue that's easy to solve, and lots of time to get it solved, then AIT could be a good fit for you. If you want a professional that can confidently solve your issue in a reasonable amount of time, then you might consider other options. Edit: Look no further than the owner's rambling response to this review for evidence of my points above. Zero accountability, its always someone else's fault he wasn't successful.

If I could give more than 5 stars, I would. Such a relief to have Blake and Brandon at…read moreMcKellips/Recker office work on my computer. "SOMETHING" went wrong on our computer and I immediately called Blake and said HELP. His first words were, no problem, bring it in and we will get to work on it. WOW....Being a NON-computer person, this type of reassurance puts an ease into me, the last thing I need right now is to shop for a computer. Picked up my computer and Brandon is just so positive and willing to offer help with what I need. I'm happy both of them are at my store and will never leave. (just selfish thinking). Big time atta-boy for Data Doctors in having outstanding employees that help people like me !!...A trillion stars....

I took my pc in knowing that my ssd was failing in some way, but wanted to get it diagnosed on what…read moreexactly I needed to get replaced (the cables, connectors, or the ssd itself) so I could have peace of mind. After paying the $59, after waiting a weekend of relief, when I called for the follow-up, I was told what I already knew. That my ssd was failing, and they couldn't test it any further. Okay, I took it in for a diagnosis, told them I knew it was the ssd that was corrupted or damaged, and then three days later they tell me the same thing that I told them to begin with... But for the repair I was told it would be $240, and that it might not even work to get my data back. I told them I don't care about getting my data back, I just wanted a new drive and a fresh install of windows. I was told it would be $140 for that. I don't understand how buying a $50 ssd and reinstalling windows would cost $140. Even if I asked them to just ditch the ssd and install windows on one of my HDD's it would be the same cost. Since the only thing they told was the same thing I told them when I walked in the store, I would desire a refund. Update: I picked up my pc and when I asked about a refund, he was rather blunt and said that I didn't know what was wrong and insinuated that I was lying. He said something similar to "you would've fixed it yourself if you knew what the problem was". I told them that the problem was the ssd with the operating system downloaded on it when I originally called and when I brought it in... and apparently I'm being gaslit... There is no reasonable explanation for a new ssd and windows installation costing $140 at the minimum. It was not a transparent price, as when I asked on the phone and in person what their rates were they said both times 'it will be a $60 fee, BUT it will go towards total cost of the repair which is the cost of parts and a small labor fee' According to them, it would be $99 for the ssd replacement and $40 for labor. A 500 gb samsung ssd (already double the storage of my original ssd) is only $53 on amazon... I am a highschool student and can only work part-time hours, which means I don't have enough money to pay for these absurd up charges, and not enough time to do the repairs myself. I don't have enough money to have $60 go to waste when that is half the money I make in a week. I had to save money to even afford the "evaluation", and I am not interested in the $240 or $140 prices. Again, like before my update, I ask for a refund because the workers were a bit rude and blunt when I told them my situation and didn't care about the situation I'm in.

They helped me with an infinite looping blue startup screen. They backed up my hard drive and gave…read moreme an external hard drive to put my stuff on because it was cheaper for me to do that rather than replacing the internal hard drive. They're great and the guys there should be compensated well. They're talk to you with respect and explain everything very well. I'll be back shall another device needs attention!

I started using computers using the old DOS operating systems in the mid 1980's, but could not…read morefigure out how to get both of my laptop computers to power on. I brought them in the store and met Kenny and he went to work on them. Kenny had both up and running in no time. He explained a lot of things to me and we had a great conversation. I could not believe he said no charge. I said if I had a need of his servicing in the future I would be back. I am a satisfied customer and recommend Bits N Bytes computers!

Jeremiah really knows how to do his work well. I have had other people work on my computer but did…read morenot do as good of a job as Jeremiah. I will use this company and his services again.

Jeremiah did a great job and I am very happy with my service. Will use thise compant again.read more

My internet was down on all computers in the house. After hours of trying to figure this out I…read morechoose Creative IT Services to call. Britt one of the owners answered my call and felt my immediate need for quick response as I work from my computer. He came out within a few hours,he is in Mesa I am in North Peoria,what service. He was spot on with pricing he quoted and I thought I received more than originally quoted. I even had a question at 8pm,and he answered. If you want a personable,honest company give them a call.

From the owner: We offer Managed computer services, computer repair and general IT services to Phoenix, Mesa,…read moreScottsdale and the surrounding cities. On-site or in our office. We can help your home or business computer needs. Creative IT Services offers top notch repair and service for homes and businesses all through-out the city of Phoenix and the surrounding cities.

Knowledgeable and professional. Moved my data from a crashed hard drive to my new computer. Would…read moredeal with again and would recommend him to others.

I had an account hacked on my laptop and suspected that someone had placed some bad stuff on my…read moremachine so I called Mike this morning. By 4 pm same day, he took care of the problem for me and I did not even need to leave my home. He did the scan remotely. I feel confident that he used the most updated versions of software available for the scan and it the complete scan charged $130-paid through his PayPal account with my Visa card. Service was great & so much better than trying to figure out which software to buy which would require additional fees for me to update each time I needed it and then do it myself. I relied instead of Mike to have the most current knowledge of what is going and making a better decision than I could have.

Sometimes the best measure of a company's commitment to customers is shown when everything DOESN'T…read morego right. We bought a refurbished laptop and the screen was bad. They went out of their way to make it right and even delivered the repaired product to our house. Thank you Dave for making it right. The personal touch makes a huge difference.

Dave is the man. His company helped my sales team years ago w our numerous laptop issues. I…read morerecently bought an office computer from Dave last summer and he updated an item I needed free of charge. He also gets back to people promptly. I wish I bought my last laptop from him, Urgh to Amazon laptop purchases

Had no issues ...... if I had questions an agent always knew the answer..... or found someone who…read moredid..... No negative phone issues at all .....

I had to FINALLY update my Samsung S9 phone today. I stress with change on almost everything…read more Nehemiah was SO MUCH HELP for us today from start to finish!! I'm slowly adjusting to my new phone and he made it alot easier. GREAT CUCUSTOMER SERVICE at this Verizon location!!