After three years and not a crack, I dropped my Moto X just right and its screen smashed into sooo…read moremany pieces. It was completely non-functional. I called around and evidently they only made around 8 of the first gen Moto X, because no one in town had the part and it would have to be ordered in (I tried them all.) I decided to make the most of it and just go unplugged for a week, so I took my phone into the place that quoted the best price, ProFix. I was all prepared to be out of touch with the world for a week when the dude at ProFix asked if I would like a loaner phone while mine was waiting for parts. Yes please. Saved my butt. Even though I was all prepared for 20th century living, I actually received a couple important calls that week that would have been bad to miss. Btw, texting on a flip phone is absolute hell, but still better than nada. One small issue, but not enough to cost a star, is when I first showed up it was during business hours and the door was locked. Wasn't sure what was up and almost left, but the owner showed up right as I was about to leave. Looks like it might be a one man show, so maybe cut him some slack if he has to run out for lunch or something. Probably investing in a "Back in 5 Minutes" sign would be a good idea. In summary; best price, great service = 5 stars.

100% recommended!…read more Had a splinter crack in my Alcatel One Touch Idol 3 and it made my whole phone impossible to use. Every place I called either told me they didn't repair this specific phone anymore or they quoted me prices that were 3x the price I bought the phone for! Julio hooked me up with a great deal and now my phone works like it's brand new! Definitely keeping his card for future repairs. Thank you!

These guys saved my phone! I'm so grateful. Great value, great service, courteous, and got my phone…read moreback fast. Thank You!!

I had my IPad glass replaced. Great service, good prices, they had it done in two hours. I will…read morerecommend everyone to use their services.

Thought I broke my screen but it was just the tempered glass. Easy replacement with a lifetime…read morereplacement option. Perfect solution and a lot less pricey than I was dreading. Thanks!

Repair was fast and affordable. Older iPhone model and had it done in hr. Thanks for the serviceread more

Took my IPhone SE in to get fixed after my daughter dropped it playing POKÉMON! They set me up a…read moretime to come back to pick it up they were a little busy that day. When I arrived I was shown the phone it looked brand new!!! They did a great job and I'm very happy with the customer service. It however does get costly for some phones. But it's easier and cheaper than going through the insurance for me.

Never again--what a nightmare! What was supposed to be a 45-minute repair turned into almost three…read moredays. I had to threaten involving the police just to get my phone back, and even then it functions poorly. While the screen was eventually fixed--at a higher price than originally quoted--I can no longer play music or videos without them breaking up. The screen sometimes scrolls on its own, and the stylus is missing. I'm stuck with this phone until my contract with my provider ends so I can get a replacement. Beyond frustrated!

I had a great experience at Phones and Repair Plus. Max was quick, very caring, and took the time…read moreto make sure our son's phone was properly fixed. He was honest about what needed to be done and his pricing was very fair, which I really appreciated. You can tell he truly knows his stuff. The before and after of the phone speaks for itself. He brought it back to life. The location is also very convenient inside the Food City plaza right in the barbershop, which made it easy to find. If you are looking for someone trustworthy and skilled, I highly recommend this place. Thank you, Max.

Went in to fix cracked phone that only had cosmetic damages and came out with internal damage…read more Camera no longer focuses and was working perfectly fine before the repair.

Helped me out with a broken screen, perfect repair and price…read more Only downside - and this is very minor - is that it was a bit hard to find his shop at first. Now that I know where he is I'll be returning it and when I break my phone screen again.

I think my father in law first discovered this location and between all of us he has saved multiple…read moretablets and cell phones over the last 5ish years. Most recently he replaced a keyboard on a laptop that had a broken key. Both kids use computers in school and we had been looking to buy new, he truly saved us hundreds from this last appt. We are customers for life!

I've brought my Mac in the past to the Orchid and when I learned that I had another issue and could…read morenot troubleshoot it myself I decided to bring it in. They have two locations, one in Chandler and the other in Mesa so I went to my Chandler location on a Saturday morning to see what the recommendation was in order to resolve my iMac which was a "power up" problem. The issue was a common problem that could be resolved, but it required a part that needed to be ordered and that would've taken me out of commission for a couple days. The tech checked over with the Mesa store and they identified having that particular hardware available so I quickly headed over to and spoke with the agent and explain the problem and issues that I was having and he to believe that that may be the root cause. They provided me what the cost and labor of the repair would be upfront and told me that they literally could have it done within the same day. I knew they had limited hours on Saturday but the fact that he said it could take anywhere from an hour to three hours let me know that they were willing to stay behind in order to accommodate me as some of the content that I need it was recently changed within the last 48 hours and not properly backed up (yeah that's my fault) While running a few errands I got a phone call letting me know that was the issue and that repair been completed. I quickly made my way over to for pick up. I'm back home and powering up my computer was no issue and everything is running just as it was previously the other day. One of the things I like about the Orchard is that they do have available equipment and hardware on hand to do the repairs that are needed but they also let you know about other alternatives that could be done if you're looking to upgrade or move in a different direction with your Mac. No pressure sales but informative. If you no longer part of AppleCare and have equipment I highly recommend using The Orchard as your first line of defense as they have been honest and forthcoming and great when it comes to repairs and they do work at a reasonable price for owning a Mac. Special thanks to Carl for keeping me in the loop, explaining it all and most importably, getting the work done in a timely manner!!! greatly apprecite it

I was ready to take a hammer to my 21.5 inch 2019 iMac because it was so slow. Apps would also lock…read moreup. It was torturous to use. I've had older iMacs that were much faster. After taking it to The Orchard, Sparky switched the drive out to a SSD in two days. What a relief. It now runs four times as fast. It's literally like a new computer.

Great customs service. Darryl is super nice and very knowledgeable! I had my iPhone screen replaced…read moreand all was well until I tried to use faceID. Darryl was happy to fix it and got it working again in a couple minutes. I guess iPhones are super sensitive and he said it was just a small sensor misalignment! My phone is good as new.

Within 30 minutes they had my phone fixed with a new screen and back in my hands. Very quick and…read morestellar customer service!