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Critical Technology Services

4.1 (17 reviews)
Closed 10:00 am - 6:00 pm

Services - Critical Technology Services

Data recovery

Device support or repair

Laptop body repair

1 More Service

Laptop support

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I have bought several jail broke firesticks for my family from them . I am very satisfied with their service.

Seems legit

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2 years ago

They were very friendly even explained everything to me so I would know how to use my device.

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2 years ago

Great people and products. Unfortunately I think they moved. I used them for 7 years.

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2 years ago

They are great, have the best products and knowledge. On top of the latest technology. Very knowledgeable:

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6 years ago

Helpful 1
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3 years ago

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6 years ago

Helpful 1
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9 years ago

Helpful 3
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6 years ago

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3 years ago

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3 years ago

Amazing experience. They are very patient and nice. I recommend them to anyone. They are also very fast and economical

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4 years ago

I go here at least 3 tomes a year and they clean and update my fire sticks for free. They are always polite and friendly.

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7 years ago

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7 years ago

Helpful 3
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7 years ago

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10 years ago

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7 years ago

Every time I come here I get really good service. These guys have helped me when I was in a bind. The Fire Sticks are great too!

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8 years ago

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Review Highlights - Critical Technology Services

So far seems to work swimmingly, completely plug and play, the family tutorial on Father's Day with Daddyo's fire helped.

Mentioned in 2 reviews

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Data Doctors of Mesa

Data Doctors of Mesa

(12 reviews)

$$

If I could give more than 5 stars, I would. Such a relief to have Blake and Brandon at…read moreMcKellips/Recker office work on my computer. "SOMETHING" went wrong on our computer and I immediately called Blake and said HELP. His first words were, no problem, bring it in and we will get to work on it. WOW....Being a NON-computer person, this type of reassurance puts an ease into me, the last thing I need right now is to shop for a computer. Picked up my computer and Brandon is just so positive and willing to offer help with what I need. I'm happy both of them are at my store and will never leave. (just selfish thinking). Big time atta-boy for Data Doctors in having outstanding employees that help people like me !!...A trillion stars....

I took my pc in knowing that my ssd was failing in some way, but wanted to get it diagnosed on what…read moreexactly I needed to get replaced (the cables, connectors, or the ssd itself) so I could have peace of mind. After paying the $59, after waiting a weekend of relief, when I called for the follow-up, I was told what I already knew. That my ssd was failing, and they couldn't test it any further. Okay, I took it in for a diagnosis, told them I knew it was the ssd that was corrupted or damaged, and then three days later they tell me the same thing that I told them to begin with... But for the repair I was told it would be $240, and that it might not even work to get my data back. I told them I don't care about getting my data back, I just wanted a new drive and a fresh install of windows. I was told it would be $140 for that. I don't understand how buying a $50 ssd and reinstalling windows would cost $140. Even if I asked them to just ditch the ssd and install windows on one of my HDD's it would be the same cost. Since the only thing they told was the same thing I told them when I walked in the store, I would desire a refund. Update: I picked up my pc and when I asked about a refund, he was rather blunt and said that I didn't know what was wrong and insinuated that I was lying. He said something similar to "you would've fixed it yourself if you knew what the problem was". I told them that the problem was the ssd with the operating system downloaded on it when I originally called and when I brought it in... and apparently I'm being gaslit... There is no reasonable explanation for a new ssd and windows installation costing $140 at the minimum. It was not a transparent price, as when I asked on the phone and in person what their rates were they said both times 'it will be a $60 fee, BUT it will go towards total cost of the repair which is the cost of parts and a small labor fee' According to them, it would be $99 for the ssd replacement and $40 for labor. A 500 gb samsung ssd (already double the storage of my original ssd) is only $53 on amazon... I am a highschool student and can only work part-time hours, which means I don't have enough money to pay for these absurd up charges, and not enough time to do the repairs myself. I don't have enough money to have $60 go to waste when that is half the money I make in a week. I had to save money to even afford the "evaluation", and I am not interested in the $240 or $140 prices. Again, like before my update, I ask for a refund because the workers were a bit rude and blunt when I told them my situation and didn't care about the situation I'm in.

Critical Technology Services - itservices - Updated May 2026

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