I went in to get my ipad screen fixed, its was cracked but the screen still turned on and worked. I…read moreonly got a text 4 days later telling me my ipad been ready to pick up for 3 days... i never received or any text before this. I went to get my tablet which i was charged like 165$ and it was cash since she charges card a 3.7% fee . Once i got home i looked closely at it just to find out the screen wasnt on all the way, there was dirt n debris under the screen as well as a DOG HAIR and the camera lens was dirty and smudged. I took it back immediately and asked for the problem to be fixed or a refund. She was rude and tried to gasloght me to thinking this was normal, she called me "ocd girl" and was acting irrational. She reluctantly agreed to redo it since she wasnt goin to refund me or give me a replacment screen( side note the screen my ipad was replaced with was visibly cheaper than the orginal apple screen). I came back a day later and picked my ipad up, the problems i showed were gone but now the side of the screen looks off. Anyways this was the worst customer service experiance i ever had She was immature, rude, disrespectful and completely unprofessional. Never will i come back again and

I took my iPhone in for a new battery. It was working fine -- it just needed charging more often…read morethan it had in the past, so I thought it needed a new battery... 1st she questioned the type of iPhone it was and cracked the screen when trying to force the battery in, although she said she would replace the screen free of charge. Then she said she got the battery in, but she said the mother board was damaged and said that that particular iPhone is cheap and always "squirrely" in her experience. So I came out with a phone that would not take a charge or even turn on... If you have an iPhone that simply needs a new battery, save yourself a lot of grief and do NOT take it here. Take it instead to an Apple store.

I am absolutely THRILLED with the service I received at uBreakiFix on Ray Road! I brought in my…read moreLenovo laptop thinking it was a major hardware failure because it wouldn't charge or power on, but Lily was a total lifesaver. She was incredibly friendly, professional, and diagnosed the issue almost instantly. She had me back up and running much faster than I ever expected! Her honesty and efficiency are truly off the charts--it is so rare to find a shop this trustworthy. I would 100% recommend Lily to anyone experiencing a similar laptop issue. Five stars isn't enough!

The greatest! Today was my 4th visit to the Ray Rd location in Ahwatukee. Problem was not my…read morephone this time it was my computer. I can now say they know what they're doing in all parts of the tech world! The staff is unbelieve...PROFESSIONAL! HELPFUL! THEY COMMUNICATE! NOT OVERLY PRICED! It so nice, in today's world, we still have businesses that have great customer service!!! My thanks goes out to all the staff!

Anthony, at All Mobile Matters, was more helpful than I could ever have anticipated. I brought in…read morean iPad because something had lodged in the charging port. Anthony took his time, and rather than trying to sell me expensive services, he patiently did the repair in the most professional and kind manner possible; and it only cost me $15. In the end, this professionalism and kindness will keep me coming back to All Mobile Matters because I trust their service.

for a new screen, accessories, or someone in your family drops their phone, this should be your…read morefirst call or stop. They are quick, efficient, knowledgeable and friendly. My "go to" when I have an issue store! This place is in Tempe town marketplace next to Handels ice cream. Say hi to Anthony and he will take care of you!

My overall experience at Microfix exceeded all my expectations! I am extremely pleased with the…read moreexceptional customer care I received from Mike at Microfix in Tempe. From the very first phone call, Mike, the owner, immediately put me at ease by offering a clear solution to fix a critical charging issue with my cell phone. He quickly diagnosed the problem and provided a competitive quote for an efficient repair. Impressed by his professionalism and the quality of the service, I also requested additional repairs to address a cosmetic screen issue and a longstanding data port connectivity problem. Mike quoted me a price for parts and labor that was far lower than his competitors. Thanks to his expertise, my phone now looks and functions like new. Mike also replaced the battery in my Samsung tablet at a very reasonable price! I am completely satisfied with every aspect of my experience with Mike at Microfix. Without hesitation, I highly recommend anyone in need of fast, professional, and affordable repairs for cell phones, tablets, or laptops to contact Mike at Microfix in Tempe. It's with great pleasure that I give Microfix and the personalized care I received from Mike a well-deserved "Five Star" rating!

After my girlfriend's iPhone 15 Pro screen stopped working these guys replaced it with a new OLED…read morescreen and it works perfectly. It only took 20 minutes and the price was less than half of what Apple would charge.

My son Nathan and I stopped by **Cellphone 911** on Saturday after I did what every confident Mac…read moreowner eventually does: attempt a self-repair and strip a screw in the process. DeShawn had promised he would take care of it, and once again, he came through. This was not our first rodeo. Over the years, DeShawn has repaired our MacBook at least half a dozen times. Screens, ports, batteries, weird issues that make you think the laptop is finished. Each time, he patiently digs in, explains what's going on, and finds a practical solution instead of pushing an expensive replacement. This visit turned into a full-on father son afternoon. Nathan watched closely, asked questions, helped where he could, and learned how delicate and precise these repairs really are. DeShawn never rushed us, never talked down to us, and treated the whole situation like a shared problem to solve, not a transaction to maximize. What really stands out is integrity. DeShawn could have upsold parts, quoted a big repair, or waved us off because it was a mess I created myself. Instead, he fixed the stripped screw, made sure everything was stable, double-checked the work, and charged me twenty dollars. That is not a typo. His shop is not flashy. It feels like a place where real work gets done. Phones and laptops everywhere, tools out, music playing, and a guy who clearly cares about keeping people's tech alive a little longer in a world that tells you to throw it away. If your device matters to you, and if you value honesty, skill, and someone who treats you like a human being instead of a quick sale, this is your place. I already know where I'm going the next time something breaks, because with DeShawn, I know I'm taken care of.

I've been trying to get my MacBook Air screen fixed for the past year and have gotten the most…read moreridiculous quotes but finally found DeShawn at cellphone 911! DeShawn was so nice and and was able to fix my screen within a few hours! I highly recommend anyone with cellphone, computer or any tech issues GO TO CELLPHONE 911!

They were a ton of help. Stopped in with a screen that wouldn't respond and they showed me how to…read moreforce restart my phone and fix it without ever having to check me in or charge me. I was braced for at least a $100 repair and a couple hour wait -- in and out in 5 minutes. I will definitely be going out of my way to use them in the future. Highly recommend. Oh and the artwork hanging up in their lobby is pretty cool too.

Absolutely amazing and quality service! I really needed my phone repaired and I was able to…read morereceive it in about an hour.

Place hidden away in an office plaza but has great service. Saw ad on CL, it was close to me so I…read moregave it a try. Have cracked screen on my Galaxy S3 from a night out with da girlz. Called and the guy seemed nice so I dropped by. Like I said his office was kind of hidden but I guess the best things are worth digging for! Lamont replaced my glass in about an hour, and the repair comes with a 6 month break warranty! If I break it in six months he'll fix it again for free! Says it right on the receipt and I asked just to be sure. Lol! Any way now my phone looks almost new again!

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.