1. Device Master

0

Phoenix, AZ

Updated 1 week ago

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Response quality

Excellent

Response time

2 days

Services - Device Master

Data recovery

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9 months ago

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1 year ago

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10 months ago

No response from the phone number listed and voicemail full. Would not honor screen replacement warranty

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2 years ago

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Device M.

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2 years ago

Awesome experience soo fast and efficient I really appreciate the expertise as well. We will be back

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Device M.

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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I Will Repair - Hair under ipad screen

I Will Repair

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After trying other repair services (ubteakifix) (datadoctors) I found Sousan at I Will Repair…read more After I told her my story she evaluated the iPad. She was very Frank and said that she didn't know if it could be fixed but if I was willing, she would try. I have much personal and business related data on it do I really was hoping she could fix it. Well, it took a few day but thankfully she was able to isolate the issue and repair it. The issue was with the charging port being broken. And, as the battle was near dead, she also changed that for me. All for only $110. I paid almost that much for the other places telling me they couldn't fix it!!! If you have a tech issue, I HIGHLY RECOMMEND that you take it to Sousan www.iwillrepair.com She is a miracle worker!!

I went in to get my ipad screen fixed, its was cracked but the screen still turned on and worked. I…read moreonly got a text 4 days later telling me my ipad been ready to pick up for 3 days... i never received or any text before this. I went to get my tablet which i was charged like 165$ and it was cash since she charges card a 3.7% fee . Once i got home i looked closely at it just to find out the screen wasnt on all the way, there was dirt n debris under the screen as well as a DOG HAIR and the camera lens was dirty and smudged. I took it back immediately and asked for the problem to be fixed or a refund. She was rude and tried to gasloght me to thinking this was normal, she called me "ocd girl" and was acting irrational. She reluctantly agreed to redo it since she wasnt goin to refund me or give me a replacment screen( side note the screen my ipad was replaced with was visibly cheaper than the orginal apple screen). I came back a day later and picked my ipad up, the problems i showed were gone but now the side of the screen looks off. Anyways this was the worst customer service experiance i ever had She was immature, rude, disrespectful and completely unprofessional. Never will i come back again and

Verizon

Verizon

(82 reviews)

$$$

To notch salespeople make this location the place ai always go for service and buying a new phone,…read morewhich I did recently when I got an early upgrade. I highly recommend this location, as it's easily accessible and close to other stores and restaurants.

When I first mentioned I was changing carriers from T Mobile to Verizon I was warned about the…read moresevere drop off in the quality of service I would receive. I should have listened. From my first visit to a Verizon wireless store to transfer my family's phone lines from T Mobile to the new carrier things were wrong. I was told my mother could get her number activated remotely only to find out they disconnected her T Mobile line without starting the Verizon one, and were shipping me a SIM card instead. This was a problem because until her retirement, she worked as an educator in a high-crime area of Glendale. The same thing happened to my fiancée; who thankfully worked from home and was largely unaffected by this snafu. When I went into the corporate Verizon store I was once again lied to by an agent named Jonathan, who told me he would be able to activate the lines over the phone after the SIM cards arrived. I waited, and when the SIM cards arrived I called Jonathan only to learn that I would have to go into the store anyway. After taking time off work to get this done it was finally achieved, a week after it should have been resolved. Unfortunately, the promises Jonathan made to me regarding the discounts and waived activation fees for the lines were just as empty as the rest of the words I've received from Verizon agents. I had to pay an $800 bill just to get my family plan started. Six months later I made the mistake of calling my local Verizon Wireless store to attempt a surprise phone upgrade for my fiancée. The agents I spoke on the phone with, Renzo and Jah, both told me that my local store had the specific iPhone she wanted in stock and would be able to upgrade her phone today. I took time off work and we made a morning of it, but when we arrived at the store they not only did not have the iPhone in stock, it isn't in stock anywhere in the phoenix valley! I spoke with a corporate customer care representative and they confirmed that model is on a 10-day back order, and is not available in Phoenix. This company is inherently dishonest and I would not recommend them even as a last ditch option. If there is a better option for cell service in the city Maricopa please reach out to me. Verizon's best competitor has a family plan waiting for them. If you are on the fence about starting a plan with this company and have another option, I would think again.

Device Master - mobilephonerepair - Updated November 2026

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