I went in to get my ipad screen fixed, its was cracked but the screen still turned on and worked. I…read moreonly got a text 4 days later telling me my ipad been ready to pick up for 3 days... i never received or any text before this. I went to get my tablet which i was charged like 165$ and it was cash since she charges card a 3.7% fee . Once i got home i looked closely at it just to find out the screen wasnt on all the way, there was dirt n debris under the screen as well as a DOG HAIR and the camera lens was dirty and smudged. I took it back immediately and asked for the problem to be fixed or a refund. She was rude and tried to gasloght me to thinking this was normal, she called me "ocd girl" and was acting irrational. She reluctantly agreed to redo it since she wasnt goin to refund me or give me a replacment screen( side note the screen my ipad was replaced with was visibly cheaper than the orginal apple screen). I came back a day later and picked my ipad up, the problems i showed were gone but now the side of the screen looks off. Anyways this was the worst customer service experiance i ever had She was immature, rude, disrespectful and completely unprofessional. Never will i come back again and

I can't say enough good things about I Will Repair. I brought in my cellphone with a cracked…read morescreen, and not only did they fix it the same day, but it looked and worked like new when I got it back. What really sets this place apart is the professionalism and transparency. They explained exactly what was wrong, gave a fair quote upfront, and stuck to it. No hidden fees, no runaround. Highly recommended for anyone needing cellphone, tablet, or computer repairs done right the first time.

I am absolutely THRILLED with the service I received at uBreakiFix on Ray Road! I brought in my…read moreLenovo laptop thinking it was a major hardware failure because it wouldn't charge or power on, but Lily was a total lifesaver. She was incredibly friendly, professional, and diagnosed the issue almost instantly. She had me back up and running much faster than I ever expected! Her honesty and efficiency are truly off the charts--it is so rare to find a shop this trustworthy. I would 100% recommend Lily to anyone experiencing a similar laptop issue. Five stars isn't enough!

The greatest! Today was my 4th visit to the Ray Rd location in Ahwatukee. Problem was not my…read morephone this time it was my computer. I can now say they know what they're doing in all parts of the tech world! The staff is unbelieve...PROFESSIONAL! HELPFUL! THEY COMMUNICATE! NOT OVERLY PRICED! It so nice, in today's world, we still have businesses that have great customer service!!! My thanks goes out to all the staff!

I got my iPhone 15 battery replaced here and they did an awesome job. The price was the same or…read morebetter as almost every other place I called but the service was much better. Jared was very helpful.

for a new screen, accessories, or someone in your family drops their phone, this should be your…read morefirst call or stop. They are quick, efficient, knowledgeable and friendly. My "go to" when I have an issue store! This place is in Tempe town marketplace next to Handels ice cream. Say hi to Anthony and he will take care of you!

After my girlfriend's iPhone 15 Pro screen stopped working these guys replaced it with a new OLED…read morescreen and it works perfectly. It only took 20 minutes and the price was less than half of what Apple would charge.

This place is so good! Mustafa fixed my iPhones super quick! He gave me special deals. This place…read moreis so good I made art for the posters!

My son Nathan and I stopped by **Cellphone 911** on Saturday after I did what every confident Mac…read moreowner eventually does: attempt a self-repair and strip a screw in the process. DeShawn had promised he would take care of it, and once again, he came through. This was not our first rodeo. Over the years, DeShawn has repaired our MacBook at least half a dozen times. Screens, ports, batteries, weird issues that make you think the laptop is finished. Each time, he patiently digs in, explains what's going on, and finds a practical solution instead of pushing an expensive replacement. This visit turned into a full-on father son afternoon. Nathan watched closely, asked questions, helped where he could, and learned how delicate and precise these repairs really are. DeShawn never rushed us, never talked down to us, and treated the whole situation like a shared problem to solve, not a transaction to maximize. What really stands out is integrity. DeShawn could have upsold parts, quoted a big repair, or waved us off because it was a mess I created myself. Instead, he fixed the stripped screw, made sure everything was stable, double-checked the work, and charged me twenty dollars. That is not a typo. His shop is not flashy. It feels like a place where real work gets done. Phones and laptops everywhere, tools out, music playing, and a guy who clearly cares about keeping people's tech alive a little longer in a world that tells you to throw it away. If your device matters to you, and if you value honesty, skill, and someone who treats you like a human being instead of a quick sale, this is your place. I already know where I'm going the next time something breaks, because with DeShawn, I know I'm taken care of.

I've been trying to get my MacBook Air screen fixed for the past year and have gotten the most…read moreridiculous quotes but finally found DeShawn at cellphone 911! DeShawn was so nice and and was able to fix my screen within a few hours! I highly recommend anyone with cellphone, computer or any tech issues GO TO CELLPHONE 911!

These guys saved my phone! I'm so grateful. Great value, great service, courteous, and got my phone…read moreback fast. Thank You!!

I recently had my shattered iPad glass screen replaced and i'm very pleased with the end-result. I…read morewas provided 3 options @ varying degrees of cost and once a choice was made the service was professional and expedient. Family owned. Nice folks. Good work. Highly recommend.

Place hidden away in an office plaza but has great service. Saw ad on CL, it was close to me so I…read moregave it a try. Have cracked screen on my Galaxy S3 from a night out with da girlz. Called and the guy seemed nice so I dropped by. Like I said his office was kind of hidden but I guess the best things are worth digging for! Lamont replaced my glass in about an hour, and the repair comes with a 6 month break warranty! If I break it in six months he'll fix it again for free! Says it right on the receipt and I asked just to be sure. Lol! Any way now my phone looks almost new again!

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product