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    3 months ago

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    4 months ago

    No response from the phone number listed and voicemail full. Would not honor screen replacement warranty

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    8 months ago

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    1 year ago

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    1 year ago

    Awesome experience soo fast and efficient I really appreciate the expertise as well. We will be back

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    1 year ago

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    I Will Repair - Hair under ipad screen

    I Will Repair

    (27 reviews)

    I went in to get my ipad screen fixed, its was cracked but the screen still turned on and worked. I…read moreonly got a text 4 days later telling me my ipad been ready to pick up for 3 days... i never received or any text before this. I went to get my tablet which i was charged like 165$ and it was cash since she charges card a 3.7% fee . Once i got home i looked closely at it just to find out the screen wasnt on all the way, there was dirt n debris under the screen as well as a DOG HAIR and the camera lens was dirty and smudged. I took it back immediately and asked for the problem to be fixed or a refund. She was rude and tried to gasloght me to thinking this was normal, she called me "ocd girl" and was acting irrational. She reluctantly agreed to redo it since she wasnt goin to refund me or give me a replacment screen( side note the screen my ipad was replaced with was visibly cheaper than the orginal apple screen). I came back a day later and picked my ipad up, the problems i showed were gone but now the side of the screen looks off. Anyways this was the worst customer service experiance i ever had She was immature, rude, disrespectful and completely unprofessional. Never will i come back again and

    I took my iPhone in for a new battery. It was working fine -- it just needed charging more often…read morethan it had in the past, so I thought it needed a new battery... 1st she questioned the type of iPhone it was and cracked the screen when trying to force the battery in, although she said she would replace the screen free of charge. Then she said she got the battery in, but she said the mother board was damaged and said that that particular iPhone is cheap and always "squirrely" in her experience. So I came out with a phone that would not take a charge or even turn on... If you have an iPhone that simply needs a new battery, save yourself a lot of grief and do NOT take it here. Take it instead to an Apple store.

    Cellphone 911 - Front desk!

    Cellphone 911

    (88 reviews)

    My son Nathan and I stopped by **Cellphone 911** on Saturday after I did what every confident Mac…read moreowner eventually does: attempt a self-repair and strip a screw in the process. DeShawn had promised he would take care of it, and once again, he came through. This was not our first rodeo. Over the years, DeShawn has repaired our MacBook at least half a dozen times. Screens, ports, batteries, weird issues that make you think the laptop is finished. Each time, he patiently digs in, explains what's going on, and finds a practical solution instead of pushing an expensive replacement. This visit turned into a full-on father son afternoon. Nathan watched closely, asked questions, helped where he could, and learned how delicate and precise these repairs really are. DeShawn never rushed us, never talked down to us, and treated the whole situation like a shared problem to solve, not a transaction to maximize. What really stands out is integrity. DeShawn could have upsold parts, quoted a big repair, or waved us off because it was a mess I created myself. Instead, he fixed the stripped screw, made sure everything was stable, double-checked the work, and charged me twenty dollars. That is not a typo. His shop is not flashy. It feels like a place where real work gets done. Phones and laptops everywhere, tools out, music playing, and a guy who clearly cares about keeping people's tech alive a little longer in a world that tells you to throw it away. If your device matters to you, and if you value honesty, skill, and someone who treats you like a human being instead of a quick sale, this is your place. I already know where I'm going the next time something breaks, because with DeShawn, I know I'm taken care of.

    I've been trying to get my MacBook Air screen fixed for the past year and have gotten the most…read moreridiculous quotes but finally found DeShawn at cellphone 911! DeShawn was so nice and and was able to fix my screen within a few hours! I highly recommend anyone with cellphone, computer or any tech issues GO TO CELLPHONE 911!

    Device Master - mobilephonerepair - Updated May 2026

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