My son Nathan and I stopped by **Cellphone 911** on Saturday after I did what every confident Mac owner eventually does: attempt a self-repair and strip a screw in the process. DeShawn had promised he would take care of it, and once again, he came through. This was not our first rodeo. Over the years, DeShawn has repaired our MacBook at least half a dozen times. Screens, ports, batteries, weird issues that make you think the laptop is finished. Each time, he patiently digs in, explains what's going on, and finds a practical solution instead of pushing an expensive replacement. This visit turned into a full-on father son afternoon. Nathan watched closely, asked questions, helped where he could, and learned how delicate and precise these repairs really are. DeShawn never rushed us, never talked down to us, and treated the whole situation like a shared problem to solve, not a transaction to maximize. What really stands out is integrity. DeShawn could have upsold parts, quoted a big repair, or waved us off because it was a mess I created myself. Instead, he fixed the stripped screw, made sure everything was stable, double-checked the work, and charged me twenty dollars. That is not a typo. His shop is not flashy. It feels like a place where real work gets done. Phones and laptops everywhere, tools out, music playing, and a guy who clearly cares about keeping people's tech alive a little longer in a world that tells you to throw it away. If your device matters to you, and if you value honesty, skill, and someone who treats you like a human being instead of a quick sale, this is your place. I already know where I'm going the next time something breaks, because with DeShawn, I know I'm taken care of. read more

I've been trying to get my MacBook Air screen fixed for the past year and have gotten the most ridiculous quotes but finally found DeShawn at cellphone 911! DeShawn was so nice and and was able to fix my screen within a few hours! I highly recommend anyone with cellphone, computer or any tech issues GO TO CELLPHONE 911! read more

Cellphone 911 - Mobile Phone Repair Near Me - Tempe, Arizona

Really good service. Very quick to respond. I would receive emails on updates as they repaired my phone. We had a new USBC port repaired on the phone. We also had a new battery put into the phone. Everything went well. The battery will now last 2 days instead of 2 hours haha. I was very happy with the service that we received. By using Yelp they even put a new screen protector on the phone. Super duper nice. Thanks! read more

Cellphone 911 - Front desk! - Mobile Phone Repair Near Me - Tempe, Arizona

My i-watch wouldn't charge or reset - it was frozen. Deshawn spent about 2 hours trying a few different things (very patient) and we were finally able to reset the watch and repair it to my phone. So far so good! Nice guys too! read more

I had a great experience here. DeShawn was friendly and knowledgeable when I went in. I needed the charging port on my Samsung tablet replaced, and KC got it fixed quickly. Communication was great, my tablet was fixed within the given time frame, and the cost was as quoted. The part had to be ordered, but they were able to get it next day. It's not a big, fancy storefront, but more like an office. A local business I totally recommend. read more

I was so glad I was able to find them. Granted that it was a Sunday and most or the technicians that I was looking online were close. I have an iPhone 13 Pro Max and it just quit working out of nowhere. The young man that was there was very polite and helpful. He diagnosed my phone (which is for free) and was told me that it just needed a reset. He could have told me otherwise and charged me something which I don't need. Because of his honesty and kindness I ended up giving him a $20 tip. I honestly feel he deserved more than that. Young people like these are so hard to find now a days. I will definitely recommend them and will definitely come back!!!! read more

This is a great place! It is run by a few guys that are always very friendly and helpful. I have cracked my iPhone screen numerous times ( screen protector) and they have replaced it with a new protector for a great price. Look for the sign on the side of the road, otherwise you might miss it! read more

I had a perfect storm.... lost phone, keys, wallet! a mess. i had an old iphone with water damage. I took it to cellphone 911 this guy fixed it at a great price! Thank you so much. I would definitely recommend this place to anyone. read more

We found these guys a few years back when one of my techs broke his personal phone. They had it fixed with in a few hours. We've brought if few things in since and have always had awesome quick service. Recently my dogs decided to use my work phone as a chew toy. I thought it was toast but they worked their magic and brought back to life I cant thank them enough! Highly highly recommend!!! read more

Cellphone 911 - Dog chew toy before and after - Mobile Phone Repair Near Me - Tempe, Arizona

I needed my cell phone repaired and they did an excellent job for a fair price Will definitely be back if I need my phone repaired again. Highly recommended! read more

I received a phone that didn't get fixed! And the repair price is expensive. This mobile phone repair shop does not have a clear price and charging standard. It makes a random price. The technology is poor and the attitude is very bad. I want to know whether you are charging or robbing? If my mobile phone is broken, I come to you for maintenance. If your technology is not good, you still put the responsibility on the customers. Excuse me, what's the purpose of calling for you when my mobile phone is broken? Is it for free? This mobile phone repair shop is a group of swindlers! My comments will not be deleted! And I will forward it to more websites for more people to see! read more

Cellphone 911 - Mobile Phone Repair Near Me - Tempe, Arizona

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Top Notch Service Zero complaints Dropped the phone off an within an hour or so it was repaired I would recommend this shop and these fellas read more

Deshawn was awesome, he was quick, attentive, and great communication towards helping me fix my cell phone. Verizon told me they couldn't do anything for me. My Samsung updated overnight causing my phone to crash. He was cheap, good, but he wasn't fast. But I was happy about that because he took his time to get it done right. I drove all the way from Gilbert to Mesa to Tempe to have Deshawn help me. read more

Taking your phone / life line in to be repaired can be a scary thing. You never know if the people you take it to will fix it correctly or cause more issues. I was one of those people. I always thought you needed to take it to the Apple store to fix it /be told to buy a new phone. The guys at Cellphone 911 fixed my back glass and treated my phone like it was one of theirs, they really took care of it, and made sure I had a working phone that was back to normal . I am glad I found them on Yelp because they deserve the 5 stars. read more

My dad has been coming here for years even while living out of state. So I figured when my toddler broke both my phone and an iPad screen, I'd try them out. The service was friendly, fast, and reasonable priced. I dropped it off after 3 PM on s Tuesday and was able to pick it up by Thursday. I'm happy with how both products turned out! read more

The proprietor of this store everything you would want. I appreciate the way he conducted himself and overall the experience was optimal for any sort of business owner- customer service exchange. On top of the great quality of the provided service. Allow this man to thrive! read more

DO NOT GO HERE WHATEVER YOU DO!!!!!!!! If I could give this place -1000 stars I would. I had recently stopped by to get my phone screen repaired..WORST DECISION OF MY LIFE!!! They replaced the screen but what they won't tell you is that they are using FAULTY products from Amazon. After 2 months of having the phone, lines started to appear in it and the touch screen no longer worked. I took the phone to Apple where they ran a diagnostic test to find that the adhesive they had used to repair my phone had melted and leaked into the phone, damaging it. I then took the phone back to them because they had said it was covered under their 6 month warranty to be told there was nothing they could do. My phone has no cracks and you can see in the photos below the adhesive they used lifted. WHATEVER YOU DO PLEASE DO NOT COME HERE! read more

Cellphone 911 - Mobile Phone Repair Near Me - Tempe, Arizona

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My wife and I just moved to Phoenix from St. Louis and during the pandemic we have found most local businesses incompetent and lacking in service. I didn't have high hopes for service when I searched for "cell phone repair near me". I was not only surprised by one of the best businesses I've encountered in the greater Phoenix area, Deshawn went above and beyond in the sale, service, options, and future help if needed. They saved a huge part of my life and data. I can't thank them enough or give a higher recommendation. Ben S. read more

I needed it bad and they fixed my screen for a good price I recommend! Very good quality screens! Edit:They Gave a me 5$ off and a free screen protector read more

super-fast, super-affordable, super-efficient! thats all i gotta say! come down for whatever electronics needs anyday they got you! thank you jay z read more

Cellphone 911 - This the man right here - Mobile Phone Repair Near Me - Tempe, Arizona

Great service. Fast, friendly and inexpensive. I would recommend to anyone needing phone repair.

Completely awful . It's sketchy to find and you have to inform them you're coming by..what kind of business do you have to contact prior to going ?! Then the guy changed my screen without turning the phone off which burned up my light circuit causing so much damage I now have to buy a whole new phone !!! Spend the extra $20 and just go to the Apple store ! read more

I don't typically leave reviews for anything. DeShawn was great! I just needed the little metal adhesive removed from the back of my phone and Verizon said they recommend me removing it myself...I tried about 4 different ways with no luck. He got it off in seconds! Thanks!! I highly recommend this place for quick solutions without any hassle of bartering you into doing anything. read more

I don't write a lot of reviews but this place is amazing!!! Everywhere else quoted me at 90-150$ for an iPhone 7 screen but they only charged 75$! I was ecstatic!!! It was ready in 30 mins (probably less time but I went shopping during the time. So far the screen works incredibly well. This place totally deserves all 5 stars. The only side note I have is that they have a fee for using a card so make sure to bring cash. Also they don't have a big sign from the street but just follow gps and you should be good. read more

I used Cell Phone 911 for everything from computer repairs to cell phone repairs. I have taken phones to Verizon and T mobile that they couldn't repair and ended up here with success. I love Cell Phone 911 because they give a diagnostic free service saving me money upfront. They have repaired my back glass front screens and even batteries which come with a 1 year warranty. I highly recommend this location for anything electronic! read more

Broken screen fixed in an hour and it's good as new! Digitization and screen sensitivity are working perfectly. Much more inexpensive than other places. Thank you so much!! read more

KC is great as what he does! My iPhone screen needed replaced. Unbeknownst to me, the edge of my phone needed to be rounded out - KC had a special tool for that! Great personality; delightfully a people-person! Will go again! Conveniently on LSD (Lake Shore Drive) in Tempe. read more

Great advice and service. If you need help go here. You won't be taken advantage of or be disappointed! I will be returning in the future for any computer/phone problems I have! read more

I needed a Oneplus 7T screen repair. Pros Friendly people and service Reasonable Prices Quick Turn Around I will use his service again Thank you Team and KC read more

Professional, friendly, affordable, and quick! I reached out via Yelp messages and got a quick and helpful reply. Took my phone in that day and they were able to fix it in less than 30 minutes. They communicated options and what they were doing the entire time they were working on it. No stress, no surprises and a fixed phone at a reasonable price in under an hour - can't ask for better. Would highly recommend! read more

Started off at $120 to replace screen then arrived at the store said it $150 don't like people that do this

DeShawn is great. I've broken my screen 5 times (2 different phone). Brought it to them and have had amazing service. Always professional and upfront. Is a able to answer any questions I've had. I have recommended them to others And will continue to do do. read more

Profesional and friendly. Had my iPhone 8 plus spider cracked screen replaced on site within an hour. Highly recommended!

KC always has the best prices and best products. He is super knowledgeable and is really efficient when i was in a hurry. I have referred a few friends his way and he has taken good care of them. Best hidden gem in the valley and they fix all devices Samsung and apple products he even offered to fix my laptop. What great guys and also about $100 cheaper than Verizon and Sprint with a guarantee read more

Highly recommend Cellphone 911, they are truly 911, they offer fast service for such a reasonable price. They were very professional and they know their stuff. Hope I don't break my phone again, but when I do, this will be my go to spot for sure. read more

PS4 repairs done right! I needed my HDMI port replaced and they had it done in no time. I'll be bringing my phone to them soon

Excellent service and customer service was outstanding! Fast response time (came the same day I called) and the convenience of them coming to you is priceless! KC was an awesome and friendly tech - highly recommend! read more

They have done 3 repairs for me this year. Same day service & fair prices. Would recommend

Fixed my iPhone XS Max back glass and couldn't be happier. The quality of workmanship was far above my expectations. I would highly recommend Cell Phone 911. Thanks sooooo much! read more

Fixed my screen for the iPhone XR, unfortunately I guess nothing could be done for the facial recognition part that cracked. Update: broke my phone screen again and went to a different place to get it fixed and asked them to fix my facial recognition this time. The guy fixed my screen but told me my facial recognition piece is missing completely from my phone along with other parts and this was the only other place to fix my phone. read more