i took my elderly brother into the The Apple Exchange to find a used computer and David was very…read morehelpful. We returned the next week, to upgrade and get an even better computer. Again, David helped us and this time he was even more dedicated to solving our issues. He was warm and helpful. I highly recommend David and THE APPLE EXCHANGE when you're looking for a quality used Apple product

Very responsive and polite. They were able to get the charging port cleaned out and on my way the…read moresame day! Great service, clean store and would go back if I ever needed this kind of service.

After my girlfriend's iPhone 15 Pro screen stopped working these guys replaced it with a new OLED…read morescreen and it works perfectly. It only took 20 minutes and the price was less than half of what Apple would charge.

Had a great experience at Microfix today, brought my iPhone in for a cracked screen. Turned out…read moreit was only the screen protector that was damaged, the actual screen was fine. I really appreciate their honesty since I would not have known the difference between a screen protector and the screen, saving $130.

Great service by Jared. I brought in a phone and then also brought in a tablet to have batteries…read morereplaced. Price was great and competitive, shop is close to home, and work was done faster than they estimated. AAA quality of service. If you have phone repair needs, this is the first place you should come.

for a new screen, accessories, or someone in your family drops their phone, this should be your…read morefirst call or stop. They are quick, efficient, knowledgeable and friendly. My "go to" when I have an issue store! This place is in Tempe town marketplace next to Handels ice cream. Say hi to Anthony and he will take care of you!

They were a ton of help. Stopped in with a screen that wouldn't respond and they showed me how to…read moreforce restart my phone and fix it without ever having to check me in or charge me. I was braced for at least a $100 repair and a couple hour wait -- in and out in 5 minutes. I will definitely be going out of my way to use them in the future. Highly recommend. Oh and the artwork hanging up in their lobby is pretty cool too.

Absolutely amazing and quality service! I really needed my phone repaired and I was able to…read morereceive it in about an hour.

They were absolutely amazing! The owner is extremely knowledgeable and the staff was so helpful…read more Honest, good people!

Adam the owner was amazing to work with- he gave me a great price to replace my iPhone XS battery…read moreand I was in and out in 30 minutes. He was professional and very knowledgeable. Bring all your electronic needs to him, you will not be disappointed! If you're an Apple owner, don't go to the Genius bar, come here instead! So much quicker! Thanks again Adam!

My son Nathan and I stopped by **Cellphone 911** on Saturday after I did what every confident Mac…read moreowner eventually does: attempt a self-repair and strip a screw in the process. DeShawn had promised he would take care of it, and once again, he came through. This was not our first rodeo. Over the years, DeShawn has repaired our MacBook at least half a dozen times. Screens, ports, batteries, weird issues that make you think the laptop is finished. Each time, he patiently digs in, explains what's going on, and finds a practical solution instead of pushing an expensive replacement. This visit turned into a full-on father son afternoon. Nathan watched closely, asked questions, helped where he could, and learned how delicate and precise these repairs really are. DeShawn never rushed us, never talked down to us, and treated the whole situation like a shared problem to solve, not a transaction to maximize. What really stands out is integrity. DeShawn could have upsold parts, quoted a big repair, or waved us off because it was a mess I created myself. Instead, he fixed the stripped screw, made sure everything was stable, double-checked the work, and charged me twenty dollars. That is not a typo. His shop is not flashy. It feels like a place where real work gets done. Phones and laptops everywhere, tools out, music playing, and a guy who clearly cares about keeping people's tech alive a little longer in a world that tells you to throw it away. If your device matters to you, and if you value honesty, skill, and someone who treats you like a human being instead of a quick sale, this is your place. I already know where I'm going the next time something breaks, because with DeShawn, I know I'm taken care of.

I've been trying to get my MacBook Air screen fixed for the past year and have gotten the most…read moreridiculous quotes but finally found DeShawn at cellphone 911! DeShawn was so nice and and was able to fix my screen within a few hours! I highly recommend anyone with cellphone, computer or any tech issues GO TO CELLPHONE 911!

Fast and reliable same day repair i phone tempe a good and clean job great customer careread more

Another quick service! This time we needed him to fix my bf's iPhone 8 with a broken LED screen. It…read moretook less than 15 minutes and didn't cost us an arm and a leg. He drove to us and this time I was able to watch him work his magic. Anyway I've added him to my speed dial in case I ever need phone repairs. Next time I'll have to get a before and after picture.

Breanna (the store manager) reached out to me and called me on the phone shortly after posting…read morethis. I will say, she did go out of her way to make things right and I truly believe that this was something that happened while she was not there and as the store manager, she was not happy to hear about. (This is not how she / her store does business, nor is it the reputation she wants) Due to her going above and beyond to address this situation, I'm changing the rating to a 4 star. If I need anything in the future, I may consider this place again. (Provided Breanna is there) *Other businesses should take note of this as well

At first it was great, I brought my xbox series x in which originally was supposed to be only a…read morecooling issue. They cleaned and reapplied some thermal paste, only for it to be brought back in a week later. After talking with some associates there it was looking like an operating system issue. Told me it should be done that Saturday after leaving it with them on Thursday. Come Sunday still no call or update so I call and they tell me they haven't had time but I was towards the front of the queue and they would update me. Come Wednesday I just called only to hear it hasn't even been worked or touched due to supposed person working on my device wasn't there Monday or Tuesday and that other peoples devices have been prioritized and now it's looking like "Monday" they say. Over a week and a half for a supposed USB operating system uninstall and reinstall. Not to mention it might not fix my issues and I'll have to wait longer. An absolute waste of time.