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    The Apple iDoc

    3.9 (39 reviews)
    Open 9:00 am - 11:00 pm

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    Response quality

    Excellent

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    Reviews With Photos

    Jessica C.

    Called at 12:36, they were here by 1:55. I had a 2pm work appointment and he was willing to work with me to not interrupt my appointment (work from home). I wasn't even sure this screen could be fixed and he did well. Answered on the first call, timely, courteous. Saved his info for future use (teenage child and all ) and recommendations to others. Before photo for reference. Good as new now.

    Lauren M.

    The initial visit was great, quick & Polite experience. However upon using my phone I found there was extreme touch lag time, slow scrolling, random zooming & exiting tabs that I was in. I contacted Jesse advising him of the issue & that I was no longer interested in having a non authorised third party working on my phone & asked for a refund. He stated that was fine but would need to collect his screen he installed. I told him that was fine & can place my old screen back & I will go to Best Buy. He then decided to make an additional claim that he would have to withhold my refund the amount of 25.00 out of the $79.00. The whole interaction just reiterated that I should not try to go the cheap route with services especially now I'm out $79.00 on top of what I have to pay Best Buy for a replacement. Don't go to someone off of Craigslist. You'll get questionable service & be out more money in the long run.

    Fixed screen after service .
    Virginia H.

    So ,my roomate broke her phone screen was cracked Plus It had stopped working due to water damage . .. we called a bunch of cell repair places all over everyone quoted at least 300 .. with that could just buy a new phone . . So I checked FB Market and found apple IDOC and called . They immediately asked basic straight forward Questions. Which I liked no unnecessary chatter he was respectful as well. Came within the hour of initial contact. Fixed it in less than 11 minutes. And gave a warranty. Will def recommend and use in future . Best price in town too. Has my 5 stars and I'm a picky ass girl lol .THANK YOU JESSE.

    Ike T.

    Got my screen fixed and then battery fixed. Screen started having problems with the backlight. Asked for it to get fixed under the warranty and he just kept giving my the run around. Made no effort to come back to fix my phone. Horrible communication from him. Have up trying. I don't recommend this business.

    Business card

    After calling around for a screen replacement/repair a friend recommended the apple idoc I'm so glad I found this guy, super affordable and fast and reliable service. 10 out of 10

    Fixed iPhone

    I attended the fair Sunday afternoon and my boyfriend's phone fell out of his pocket on a roller coaster-a thrill seeker's worst nightmare! I contacted Jesse at 4:00 on Sunday Evening to get a quote on my boyfriend's iPhone X. Surrounding prices ranged from $250 at UBreakIFix to $350 at Apple. We were eager to get it fixed that evening. Jesse informed me they had a $10 off special of $179. I was able to get my boyfriend's iphone fixed for ONLY $169. Not only did he give me an incredible price, he also drove to my apartment for no charge whatsoever and was finished by 6:15 pm. Jesse arrived to my home in a very timely manner and was extremely polite. He took no longer than 10 minutes to fix the iPhone. To say we are satisfied with service is an understatement. Thank you!

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    Photo of Susanne S.
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    1 day ago

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    6 months ago

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    Jesse R.

    Does your phone number start with 310-?

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    1 year ago

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    6 years ago

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    2 years ago

    Amazing service!!! Jesse responded so quickly and fixed my phone in 10 minutes time. Quality is great.

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    4 years ago

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    Jesse R.

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    7 years ago

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    Jesse R.

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    3 years ago

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    7 years ago

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    Jesse R.

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    5 years ago

    He was professional, quick, and priced right. I'd use him again and highly recommend him. I had broken the screen on my iPhone.

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    6 years ago

    Jesse did a great job. He was communicative and fixed the screen in 10 minutes. I would use the service again if I need to. Thanks

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    5 years ago

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    6 years ago

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    7 years ago

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    6 years ago

    Highly recommended. Showed up on time, fixed my screen, less then 10 min. Prices preset. Phone looks and works great.

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    5 years ago

    He came to my home and repaired my iPhone glass screen in 10 minutes with 90 day warranty. Super polite and great job.

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    6 years ago

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    7 years ago

    Great repair service good price excellent work. Review is too short so I have to put in more words

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    11 years ago

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    8 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    12 years ago

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    11 years ago

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    13 years ago

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    10 years ago

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    10 years ago

    He's fixed 4 of our phones multiple times and gave us amazing deals when it came down the paying. Fast and easy!

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    12 years ago

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    12 years ago

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    11 years ago

    Highly recommend this company. They did a fantastic job fixing my iPhone 5S. Looks completely new and the iDoc was very professional.

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    8 years ago

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    Jesse R.

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    Ask the Community - The Apple iDoc

    Do you unlock carrier locked phones?

    Unfortunately no. Just screen replacement

    Are the screens the actual tampered glass specifically made for the iPhones and not just a cheap plastic screen?

    Yes, tempered glass

    Don’t See Your Question? Ask Away!

    Review Highlights - The Apple iDoc

    Super professional, great prices, SO FAST.

    Mentioned in 2 reviews

    Read more highlights

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    uBreakiFix

    uBreakiFix

    3.2
    (94 reviews)
    $$

    Breanna (the store manager) reached out to me and called me on the phone shortly after posting…read morethis. I will say, she did go out of her way to make things right and I truly believe that this was something that happened while she was not there and as the store manager, she was not happy to hear about. (This is not how she / her store does business, nor is it the reputation she wants) Due to her going above and beyond to address this situation, I'm changing the rating to a 4 star. If I need anything in the future, I may consider this place again. (Provided Breanna is there) *Other businesses should take note of this as well

    At first it was great, I brought my xbox series x in which originally was supposed to be only a…read morecooling issue. They cleaned and reapplied some thermal paste, only for it to be brought back in a week later. After talking with some associates there it was looking like an operating system issue. Told me it should be done that Saturday after leaving it with them on Thursday. Come Sunday still no call or update so I call and they tell me they haven't had time but I was towards the front of the queue and they would update me. Come Wednesday I just called only to hear it hasn't even been worked or touched due to supposed person working on my device wasn't there Monday or Tuesday and that other peoples devices have been prioritized and now it's looking like "Monday" they say. Over a week and a half for a supposed USB operating system uninstall and reinstall. Not to mention it might not fix my issues and I'll have to wait longer. An absolute waste of time.

    Phoenix iPhone Repairs

    Phoenix iPhone Repairs

    4.3
    (127 reviews)

    Unbelievable service! I was sent to this store from a sister store just 3 miles away because the…read moreother store didn't have the exact part in stock. The owner of the other store called this store and explained to them that they were sending me down and what needed to be done to fix my iPhone charging port problem. I paid at the other store and drove the short distance. When i arrived, I was greeted with a smile and was told it would be about an hour. I was so pleased! I went and sat in my car and jammed some music. Then I looked over and one of their signs said 'repair speakers' it dawned on me that I could barely hear when speaking on the phone. I immediately jumped up and ran in. He was still working on the port and I asked him if he could look at the speakers. He said no problem. When it was all done, he said the speakers were just dirty and that he cleaned them for me. He even had me call his phone so I could hear the sound quality. It was amazing! I could hear the other person talking without putting my phone on speaker phone! So now other people won't be listening when I try to have a private conversation with someone. I highly recommend this store just by my experience with them!

    I went here to get my phone fixed left with it in worse condition. I have android parts in my phone…read morewas not told what was going in it. Went to a new place and they were distraught with the condition of the 'fix'. I would advise you to NEVER consider coming here. Save your money and go elsewhere where they can do a good job.

    uBreakiFix by Asurion

    uBreakiFix by Asurion

    4.2
    (127 reviews)

    As a professor teaching surgical technologists and nurses--with a medical background including…read moredoctoral training and a neurology certificate--I have spent years explaining precision, critical thinking, and what it means when something is truly "in critical condition." Let me just say... my computer was there. And it needed a transfer / transplant of all my data for years. And then I took it to UBreakiFix. Now, I expected a repair. Maybe a polite "we'll do our best." What I got instead was Incredible IT service and more like a full-scale neurological intervention--minus the operating room and the dramatic music. If a neurosurgeon restores the human brain, then UBreakiFix restored the soul of my computer. They fix it--they revived it, optimized it, and sent it home functioning better than it had in years.

    I walked into this UBreakiFix location hoping for help with a cracked screen on my…read morebarely-one-month-old Verizon flip phone. What I got instead was a cold dismissal and an attempt to charge me directly--despite the fact that my phone was still under insurance. It genuinely felt like they were trying to double dip: make me pay out-of-pocket while also billing Verizon. But what really shocked me was the attitude. They stood firmly behind a multi-billion dollar corporation instead of helping a real person who just spent good money on a brand-new phone. No empathy, no effort, no customer service. Just a shrug and a bill. Thankfully, I found the 7th Street location in Phoenix, and they were everything this place wasn't--kind, helpful, and got my phone fixed through insurance in just a few hours. Bottom line: if you want to be treated like a human being, skip this location. They've clearly forgotten who keeps the lights on.

    The Apple iDoc - mobilephonerepair - Updated June 2026

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