If you are looking for batteries this is the place and they even install them into your device.

20+ Year Customer Lost - Terrible Warranty Policy and Even Worse Customer Service! I've been a loyal Batteries Plus customer for over 20 years, spending thousands of dollars on batteries for vehicles, ATVs, generators, and countless other applications. I also have a professional background in the automotive industry, including ASE certification, so I'm certainly no stranger to batteries, charging systems, or diagnosing battery failures. On Sunday, my wife's car battery failed. I contacted the Mesa location and was informed that Batteries Plus had implemented new company-wide warranty procedures apparently designed to reduce warranty replacements. These requirements were subsequently confirmed by an employee at the Gilbert location. Apparently, a defective battery must be capable of accepting a full charge before it can be properly tested and considered for warranty replacement. Seriously? A battery that won't accept a full charge is often the very definition of a failed battery! After a career in the automotive industry, I find this requirement particularly ridiculous. To the Mesa employee's credit, he was courteous, apologetic, and tried to help. Unfortunately, they didn't have the replacement battery in stock, but the Gilbert location showed three available. I called Gilbert and explained the situation. The employee informed me that because the battery had already been replaced under warranty in 2024, I would now be required to pay 50% toward another replacement, despite the warranty being valid through March 2027. With their increased pricing, that meant approximately $130 out of pocket, assuming the battery cleared all their warranty-testing hurdles. And the replacement would only carry approximately FIVE MONTHS of warranty coverage! After more than two decades of loyalty, I found this extremely disappointing. I asked the Gilbert employee if he would pass my concerns up the management chain, explaining that these policies were driving away a longtime customer who had spent thousands of dollars with the company. I also explained that I would be taking my future business to Walmart, where batteries are competitively priced, readily available, and supported by a much larger network of locations. His response? He hung up on me! That's absolutely unacceptable customer service, especially toward someone simply asking that legitimate concerns be communicated to management. Batteries Plus used to be my go-to source for batteries of all kinds. Unfortunately, their increasingly restrictive warranty process, questionable replacement costs, and the treatment I received from the Gilbert location have changed that. My recommendation: Think twice before purchasing an automotive battery from Batteries Plus, and be especially cautious about dealing with the Gilbert location. There are better options available. After 20+ years, Batteries Plus has lost my business. read more

I stopped here yesterday to replace my key fob for my 2006 Hummer H3. I got it in 2005, & it's still the original fob & battery. The only reason I needed it replaced is because I have a habit of putt my keys in my front pocket & the small piece connecting it to the key ring broke. I was expecting to pay $400-$500 dollars for a replacement. The gentleman who helped me was friendly and knowledgeable. I got super lucky that the had a shell for my fob. It was $30. He was able to just replace the outside & use my current interior parts in the new one. He even checked the battery when I asked him to. He said it was fine. So out the door quickly & a huge cost saver. You can bet I will be going there when I do have to replace the entire fob. read more

This location is set a bit back from the road but they are worth stopping by for your battery needs. I had to get a new watch battery, and they were happy enough to pull the watch apart for me to install it. The price was reasonable and the guy who helped me was very nice. read more

They helped me replace my car key fob battery in less than 5 minutes... I was expecting it to be an hour long process - and it's only $25 for life for battery replacements. Quick and very friendly! read more

Went in to replace my key fob as it was shattered. Arthur was very knowledgeable and gave me multiple options, since time was short I went for the cheapest which was 40 bucks and they replaced the casing and key. Thank you Arthur! read more

Batteries Plus - New casing and key fob - Battery Stores Near Me - Gilbert, Arizona

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I got my iPhone 12 battery and screen replacement here. The customer service was nice and very respectful, but the Apple parts are not genuine so I would suggest not switching that stuff out for iPhone as it can cause problems but otherwise they did return the battery for me and they were very nice if you don't mind not having it non-genuine battery or Apple replacement and that's fine, it's possible my phone charging port could've been bad as well, but my phone was still overheating after using non-genuine parts read more

The young man helped me to find bulbs for my kitchen fan, bathroom, chandelier and fluorescent light as well. He suggested LED for the kitchen fan and worked out nicely and it's bright but not too much. Return factor is high. read more

Batteries Plus - Battery Stores Near Me - Gilbert, Arizona

They went well out of their way to load-test my small, 12 AH, 6 V, AGM battery, I bought in 2018, after a different Batteries Plus wouldn't. Michael was over-the-top in helping me, and he sold me a new battery! I'm a very happy customer. read more

Don't waste your money on the platinum battery. They don't honor the warranty. Told me I need to keep my battery on a charger at night. Who does that? read more

Fast and helpful! Needed to replace my car key fob battery. They quickly replaced it and provide a lifetime warranty. In and out in less than 10 minutes! read more

I have been going to this location for years. Friendly service and a $10 battery change. Went here today and was told "corporate" is changing the price of a battery change to $24. What?!? I walked out. And then called the local jeweler who said they'd do it for $10. My advice to the guy at Batteries Plus: better look for a job, cuz you gonna be losing lots of business fast. read more

Just left batteries plus Micheal was amazing! From our initial phone for a quote to receiving excellent customer service! Thanks for everything,amazing cost and fast service,amazing overall service!!:) read more

I needed a new key fob battery for my vehicle so I arrived here at this location at 8:30 AM. The window on their store says they open at 8 AM. The lights are off, the doors are locked. How unprofessional can you get? I have my one-year-old with me and this is extremely inconvenient. I waited 20 minutes out front, and still, no one has arrived. Can we not rely on a company to open their doors at the time they say they will open? Come on guys. Headquarters will be hearing about this. read more

I got my battery replaced several months ago and no issues. All of a sudden I started having touch screen issues. I went to a cell phone repair place and he suggested replacing the screen. When he replaced it he found that the phone had a cheap after market screen on it. I have never had the screen replaced and this location is the only store I've had my phone serviced at. The repair guy suggested that perhaps it got broken while trying to have the battery replaced and it was just swapped out. I guess I'll never know since no one ever said anything to me. But this store is the only place I've had my phone worked on so unless the cell phone fairy is swapping screens while we sleep, this place is responsible for the switch. I will never take my phone back here. read more

I needed to find a special battery which they do not have but they did have a lot of different batteries for other devices I have from Smartphones to battery powered drills. I did buy some lithium AA and AAA batteries for electronics at home. Prices are fair and they have veteran discount which helps a little. read more

Batteries Plus - Battery Stores Near Me - Gilbert, Arizona

Need a remote battery replaced that is under warranty and the store is closed. Posted hours start at 8am and I decided to wait at the coffee shop next door for an hour and it's 9:14 and still not open. No sign posted that it is closed so wasted my time. Such a bummer. Heading to another store now. read more

This store just replaced my Samsung 8S screen, which I had cracked. It was a great experience from start to finish! I booked appointment on line last night, showed up, dropped my phone, and it was done ahead of estimated time. The gentleman that helped me was super polite! I had a previous appointment set with a place in the mall, and when I showed up they told me they didn't have my type screen, and they had called me... which they had not. I am so glad I found this Batteries + Bulbs store! It was a much better outcome, and i even bought batteries, too Also, it was $70 less than what the mall store quoted me! I will definitely return here, and not just for a cracked screen replacement! read more

It pains me to have to write this review. I've been a happy customer of Batteries Plus for at least 15 years, primarily for buying replacement batteries for my cars. Typically, the service and customer satisfaction I've gotten from them has been excellent. Unfortunately, my experience was the complete opposite of normal on today's visit. The sole employee working at the store was incredibly rude. He seemed to be very preoccupied and wanted our business--which ultimately lasted less than 5 minutes--over as quickly as possible. (No one else was in the store at the time.) I had brought in a battery for replacement. He immediately began asking about how much the car had been driven recently, and said he would have to put the battery on a tester for 5 hours. I responded by asking if all that was necessary to buy a replacement. At that point, he walked over, got the identical battery and started the sale. I mentioned that the battery had a 5 year warranty, and had been purchased a little over 4 years before. He immediately said, "We don't do pro-rating". Batteries Plus' excellent warranty service is what brought me to the company years ago. I asked him when the policy of not honoring the warranty began, and he said in the two years he had worked there they had never provided pro-rating on batteries. I ended up buying the battery at full price (I wasn't expecting much to be left in the way of prorating anyway, as close as the battery was to the end of its warranty period.) I'm certain I'm not conveying his bad attitude at all well enough, but my son and I walked out of the store wondering what had just happened. All that said, I'm hoping that quality of service and policy is only at this particular location. I wasn't at the location I normally go to for car batteries. This one was simply more convenient to go to at the time. I'll likely continue to do business with my regular store but, sadly, I'll think twice about returning here again. read more

After breaking my cell phone screen, my friend told me to check into just getting my phone fixed. I called around and found Batteries Plus did repairs to my existing phone - with everything I had saved already on it - for the same price as I could get a replacement from the insurance company. Fantastic job, exceptional customer service and I'll have no problem going back to the same store for repair or other business, as needed. read more

The staff at Batteries Plus is amazing. They were able to help me search out the best battery for what I needed. Plus gave me some advice on my phone issues. I didn't know they were able to do so much. Great customer service! Thank you. read more

After only six months, my garage door opener quit on me. I popped into Batteries Plus, where they not only had the battery I needed but also installed it into my garage door opener. The price was pretty good, I guess. I'll be back when it runs out again, and for any other battery needs. The guys behind the counter were nice. read more

I was actually next door at the salon and when I came out I found out my battery had died. I walked in and the gentleman helped me right away. He jumped my car and I was able to go home. Would definitely recommend this place just based off the friendly service. read more

Neal was awesome. He fixed us up and was so nice. It changed my day! Thank you for your knowledge and being so nice!

Every time I am in need of an odd battery for one of the many electronics we have collected over the years. I am off to Batteries Plus. It is a pretty small store, yet they seem to have that obscure battery I need. They are very friendly and they always seem to have the exact battery I need. read more

Great experience today. The manager advised that I could use a different battery than what I had been, would be more cost effective and last longer. He took the time to look up the connections and ensure they would fit my gate opener and indeed they did. Seems like a small thing but he could've just sold me the bigger battery and hoped that it worked; he took the time to ensure it did. The extra effort means I am a customer for life. read more

Best service! Problems with my 2010 Chrylser key fob. Danny opened it and diagnosed the problem. Programmed two new key fobs in less than ten minutes and checked all remotes & door switches and started the car to be sure! All this for considerably less than dealer prices! Store was clean, easy access and the BEST OF SERVICE! read more

Stopped in for a car fob battery replacement. The manager is very knowledgeable - the service is quick - and the price is reasonable.

The young man at this location was super nice and helpful. Sold me a product I thought I needed and that wasn't the problem and had a no fuss return seconds after the purchase...would recommend this service to anyone who wants fast,courteous service with a smile :) read more

Brought in an iPhone 6 to replace the screen to the power/southern store. After the screen was replaced, I picked up the phone and it was working for a couple hours, then turned off and wouldn't turn on completely (Boot loop). I took it back to power/southern where they told me to take it to Val vista/Elliot where they have the tools to find the problem. Told me it was unfixable, to get a refund from the power store and pickup the phones from them (this is the 2nd phone that has just "stopped working" due to an "unfixable internal problem" in a row that I have had batteries+ work on). I got my refund, then when I picked up my phone from Val vista, the screen was busted and the kid just says "yea sorry, we dropped it". Don't trust these people to handle anything valuable. They could improve by replacing my phone since this is the 2nd time my phone has fried within 24 hours of them working on it read more

I love this place! The guys are ALWAYS so helpful and willing to work! I've had to have them change my car battery in the summer heat and they were so fast! Later, Sam replaced the screen on my daughters iPad quickly and it was way easier than trying to get it fixed at the Apple Store. Awesome store and even better employees!!! read more

I previously wrote a yelp saying that I hadn't received the $10.00 discount ,well it turned out that I had and I apologize for implying that I hadn't,my error. The $10.00 was for making an appointment on line to have my iPhone battery replaced. I spoke with Kyle B&B+he was trying to find out what had transpired.The experience with B&B+ was courteous and efficient.I would recommended this establishment for the services that they offer. A Jacques read more

I stopped in the other day and spoke to who I believe to be the owner. I told him what I was looking for and he told me in a very rude manner (we don't carry those) so I proceeded to ask him if he knew where I could find one and again in a discourteous manner said NO! At this point I was not going to alloying this person to be rude to me any longer so I said fine and left. His next RUDE comment was (you can't expect me to know everything) I replied, no but I do expect you to be more polite. Then, as I was exiting the door he yelled ( F- YOU ) to me. I was shocked. I also will never go back there again, which is a shame because it is a nice store and a convenient place to get batteries providing you don't ask any questions. And by the way, if you own a battery store I do expect you to know everything about batteries!!!!!!!!!!!!!!! read more

This place is awesome!! I found them through Yelp, and wasnt sure what to expect. I walked in with 3 watches that needed batteries, and the guy says he can do it, but he is not the fastest. I walked back out of the store in 10 minutes! Even better, their prices are cheap! Very very happy customer!! read more

I came here to get my phone repaired and was thoroughly impressed by the result! My phone screen was completely broken -- shattered and non responsive. They fixed it within an hour for $120. Way cheaper than replacing the entire phone, which I thought I was going to have to do. Plus the staff was incredibly nice and personable. I highly recommend this location for phone repairs!! read more

The worst! Bought a battery less than 6 months ago, has never held a charge. Wanted to ride, but tired of knowing if it would start or not. Trickle charged for 12 hours, wouldn't start. Took it in to exchange, and was told they'd need to charge and test it to determine a replacement or not. Explained I had charged it 12 hours, and no go. They asked for patience, they'd need about 3 hours before they could test. Not happy. Told them no need to test, I'd buy another elsewhere, if this is the service I can expect. So they offered to sell me a new one. Yes, they were serious. Went to Harley, fought a new battery, and installed. Went for a ride. Got a call saying the battery was bad, they'd warranty it. Are you kidding me? Told them 4 hours earlier it was bad, apparently it's up to me to prove them wrong and get the warranty they promised. Was quoted corporate policy, apparently it's buyer beware, any inconvenience is on you. Will not be back to this, or any location. Should've offered a refund, must be against policy too read more

I went in with a problem I wasn't sure could be solved. When I told the employee my situation, he was very knowledgeable and have me options Imight look in to. I wasn't really sure I would be able to find a solution and I appreciated that your employee didn't just try to sell me something I didn't need. Thank you, great customer service!!! read more

Customer service is outstanding and everyone is so helpful! My experience here was great and will definitely use this location again.

I go here often, and they always seem to have exactly what I'm looking for, as they have every kind of light bulb and battery imaginable. Their prices are also significantly better than you would find at Target or Walmart, and the customer service is fantastic! Whenever I go in, I am always greeted by a friendly face, and they are always able to answer all my questions. If I don't know exactly what I need, they are able to help me identify the exact battery or light bulb I need. Also, their ability to replace cell phone batteries and replace parts on cell phones has been a HUGE money saver, as it is significantly cheaper to get my battery or another part replaced on my phone than it is to buy a new phone. I highly recommend going here for all of your battery and light bulb needs! read more

Shouldn't have come here to get my iPhone battery changed. So the battery they used was not even supposed to be sold at all. It's an OEM brand. I had to take my phone to another location to see why my phone was bulging from the back piece and they had informed me that the battery was about to explode and caused till it to swell from the back. The manager there asked me who did it for me and said it was weird they gave me that type of battery. Good thing they changed it out or I'd be toast, literally! Plz, sell good products to your consumers. read more