I've gotten a few batteries here, and mostly they work just fine. Sometimes, they will sell one…read morethat doesn't work, but they will replace it for free. I'm a "shade tree" mechanic, and know this is possible with any rebuilt batteries. It just happens. They still get 5 stars from me!

Bad bad customer service they sell bad batteries give you a 30 day warranty for you. Keep continue…read moreto keep coming back. I will never support their business ever again bad Business.

I have been coming here for my watch batteries, garage remote batteries and others as well. They do…read morea great job in a very short amount of time. I highly recommend this store!

I've typically gone to this location for at least 10 years to replace key fob batteries. No…read moreproblems. Last week however was pathetic. The young man who waited on me had no idea how to replace my particular car's key fob battery, neither did his coworker, and then I asked him to check to see if I had a wa and he entered my contact phone info in the system wrong. Twice. Then swore I had no account there. He called another location on Val Vista and said they could do it. (thus the 2 stars). I asked him if he could write it down for me and he said, "I'll take a pic with your phone of the address." What kind of bs customer service is that?? Thank God that young man at the Val Vista/Gilbert location knew what to do. Very courteous and professional and guess what, he found my account which confirmed I had a warranty.

Just stopped in with my 2021 Trailboss. I was a service…read moremanager for over 25 years and always been a huge fan of their batteries and great service. One of the best batteries on the market in my opinion. Today was no exception, great, friendly and super prompt service. I bought a battery, paid less than $20 for them to install it. (It's way too hot out or I would have done it myself) and was out of there in less than 30 minutes! I highly recommend this place. Five stars.

Why have a warranty if your stores won't honor it?…read more On 6/27, I purchased a battery from this location without returning the old battery. I worked with Mike, who was excellent. He kindly reminded me to bring back the old battery for the core refund. At the time, I wasn't aware the old battery was still under warranty. About a week later, I returned the old battery and dealt with Tony. During the replacement process at home, I had realized the old battery was only about 26 months old and should have qualified for warranty coverage. Tony immediately processed the $15 core refund and told me to have a great day. Only after I asked about the warranty did he seem surprised and tell me the battery would need to be charged and tested first. He said someone would contact me with the results. About a week and a half later, Mike called and left a voicemail confirming the battery would not hold a charge and qualified for replacement under warranty. Had Mike been at the store upon my return, I believe this would have been resolved easily. When I returned to the store, Tony again confirmed the battery would not hold a charge. However, instead of honoring the warranty, he began looking for reasons not to. He questioned where I bought the battery, asked for a receipt from more than two years ago, and repeatedly stated he could not verify my purchase, even though Mike had previously been able to locate my customer history in the system. I explained that the battery carried an Interstate sticker dated 4/2024 and even showed him a photo from the day I purchased it in that city. None of this seemed to matter. Rather than helping find a solution, Tony appeared focused on finding a reason to deny the warranty claim. The entire interaction became increasingly frustrating. It wasn't until I told Tony I would sit in the store and contact the other Interstate location or corporate that he decided to call his manager. He eventually spoke with his boss and was authorized to refund the battery purchase, which he then processed. In the end, I told Tony that both interactions were unacceptable. I strongly believe he intended to let me leave the first time with only the $15 core refund and no mention of the warranty, despite the battery qualifying for coverage. Customers rely on store associates to do the right thing and help them navigate warranty claims fairly. Mike demonstrated that level of customer service; Tony did not. Tony needs to do better as a representative of Interstate All Battery Center. Honoring warranties and treating customers fairly should never feel like a battle.

I stopped here yesterday to replace my key fob for my 2006 Hummer H3. I got it in 2005, & it's…read morestill the original fob & battery. The only reason I needed it replaced is because I have a habit of putt my keys in my front pocket & the small piece connecting it to the key ring broke. I was expecting to pay $400-$500 dollars for a replacement. The gentleman who helped me was friendly and knowledgeable. I got super lucky that the had a shell for my fob. It was $30. He was able to just replace the outside & use my current interior parts in the new one. He even checked the battery when I asked him to. He said it was fine. So out the door quickly & a huge cost saver. You can bet I will be going there when I do have to replace the entire fob.

If you are looking for batteries this is the place and they even install them into your device.read more

Excellent service and a great experience!…read more My car died when I went to the gym, and I was completely stranded in the parking lot near Rally's. I stopped at O'Reilly Auto Parts on 855 W University Drive in Mesa (85201), and a very professional and knowledgeable lady came out to the parking lot to help me. They jumped my car and brought it over to the store, where she carefully tested the battery, starter, and other components. She discovered that the problem was actually a loose battery cable. She fixed the cable and did all the necessary tests to make sure everything was working properly. My car was running again! I was very impressed with her professionalism, knowledge, and willingness to help me when I was stranded. She took the time to find the actual problem and fix it. I highly recommend this O'Reilly Auto Parts location on University Drive in Mesa. Thank you so much for your help and excellent customer service! You made a stressful situation so much easier.

Went to do a return of headlights incorrectly purchased. Had my receipt. Wouldn't return me the…read morecash I paid ($50). Only wanted to do store credit. That would be fine if that's how I paid for it but I expect to be given cash back (or back to my debit card as an alternative). Female manager agreed with me and told me a return to a debit card was fine but Hispanic older male manager overheard and disagreed with her and told her gift card only. For those who deal with cash - beware

Julie and staff, thank you so much for assisting me so I could donate to Helen's Hope Chest watches…read morewith batteries for the Foster children. Your kindness will be remembered and felt by many people.

Brought in a Rolex Sea-Dweller 16600 to have a Rubber B strap installed. I thought it'd be a simple…read moreprocess. Instead, I was told the strap was incorrect and that a permanent riveted link would need to be cut/modified. I stopped the work and showed the technician Rubber B's written instructions specifically saying not to modify that rivet. He still characterized it as a matter of "personal preference." The strap turned out to be the correct one and fit properly without modifying the rivet. During the process, one of the bracelet screws was also visibly marred, and the strap was cut shorter than necessary. I'm glad I stopped the permanent modification before it happened, but I would not bring an older Rolex here again.

BP isnt going to give you Amazon prices on batteries. But after ordering batteries off Amazon and…read morehaving them with short lives or nearly DOA, I decided I'd go in and get batteries here. For key fobs, they will open and replace on the spot which is super nice, especially for folks who dont have tools or are not mechanically inclined. They also have guarantees on their batteries - which you most definitely are not going to get with your Amazon purchase. This is about all I've gone in for but always has been a good experience.

About a year ago, I had a great experience at this location when my car died in a nearby shopping…read morecenter parking lot. I came in about an hour before closing, and the team helped check my battery and confirmed it was low and not charging Yesterday, I ran into another issue as my battery wasn't charging and my door locks were cycling. I called the store and spoke with Austin, who was incredibly helpful and friendly. He looked up my information, confirmed my battery was still under warranty, and even though they were closing in 45 minutes, he went above and beyond. Since I live across town, Austin found a closer location near my home, called them directly, explained my situation, and arranged everything for a smooth warranty exchange. That level of service is thoughtful, especially when coordinating between stores. Really appreciate the care and effort - Austin made a stressful situation so much easier. Highly recommend!

Great service for replacing phone screens. Trustworthy and quick! Explained the process didn't feel…read moreripped off like the other phone screen replacement places. Thank you! Great service. I have nothing left to say just trying to get enough words for the review to post

Warranty on failed AGM battery is of no value…read more I Purchased Duracell 12V 47 Ultra Platinum Battery on 7/23/25 "with a full warranty until 7/23/2029" for $291.86. I tried to returned failed battery with original receipt that would no longer take or hold a charge almost 14 months later on 9/22/26. I was turned away without replacement or refund. I visited the store around 10am on a Tuesday. The manager was not available. I called again at 11:30 hoping perhaps there was just some misunderstanding the manager could resolve. Nothing. Arizona weather can be tough on batteries. However this battery spent most of its service life in a car parked in a swamp cooled garage. A similar battery installed in my truck parked outside in the driveway is still going strong. Regardless Batteries Plus reneged on their warranty, sending me away with nothing, not even a prorated warranty. I've dealt with Autozones and Checkers and Walmarts and Costcos and AAA and more garages than I can remember and have never run into the kind of craptastic customer service I received from Batteries Plus this date. Buy from batteries Plus if you need never worry about a warranty on a failed battery. Personally, I will never set foot in a Batteries Plustore again. Batteries Plus sucks!