So many negative posts on this page? Odd. I needed a coolant hose flange for my daughters BMW 328i…read more Went to my obvious first store (Auto Zone) and they referred me to the dealership (and we all know how much the dealership is going to charge). So on my way to Chapman BMW, I noticed this parts store, and decided to pop in. They stated that they could get me the part TODAY (if it was placed before 10am) by 12:30pm. They quoted me $26. I decided to just see what kind of price the dealership wanted. They tried to sell me the piece WITH the hose for $125. I didn't NEED he hose, I just needed the outlet flange. So, I decided to go back to Advanced Auto Parts and place the order. Went back right at 12:30 the same day, and they had the part on the counter for me waiting. I just don't get all the negative comments for this store, because they all provided top of the line customer service. (Even got an aluminum flange instead of plastic, which I had no problems with the installation)

My car battery was dying and other stores said it was fine. Well it wasn't! John Endres and his…read moreteam, including Junior diagnosed the issue, found it was under warranty and got us going quickly. This place gets five stars for service and inventory.

I am extremely disappointed and frustrated with the service and product I received at this…read moreAutoZone. I purchased a new battery from this location, and it turned out to be defective. The battery leaked acid all over my backseat carpet, causing severe damage to my vehicle's interior. When you buy a brand-new part, you expect it to function correctly, not cause thousands of dollars in property damage. This was a massive safety hazard and a huge financial headache. I will not be shopping at AutoZone again and would warn anyone else to be extremely cautious when purchasing batteries here. Will be reaching out to corporate for compensation for destruction of property .

Mr. Monster Sousa is a real one!! He knows his stuff!! Give him a raise!! Very patient!read more

Just stopped in with my 2021 Trailboss. I was a service…read moremanager for over 25 years and always been a huge fan of their batteries and great service. One of the best batteries on the market in my opinion. Today was no exception, great, friendly and super prompt service. I bought a battery, paid less than $20 for them to install it. (It's way too hot out or I would have done it myself) and was out of there in less than 30 minutes! I highly recommend this place. Five stars.

Why have a warranty if your stores won't honor it?…read more On 6/27, I purchased a battery from this location without returning the old battery. I worked with Mike, who was excellent. He kindly reminded me to bring back the old battery for the core refund. At the time, I wasn't aware the old battery was still under warranty. About a week later, I returned the old battery and dealt with Tony. During the replacement process at home, I had realized the old battery was only about 26 months old and should have qualified for warranty coverage. Tony immediately processed the $15 core refund and told me to have a great day. Only after I asked about the warranty did he seem surprised and tell me the battery would need to be charged and tested first. He said someone would contact me with the results. About a week and a half later, Mike called and left a voicemail confirming the battery would not hold a charge and qualified for replacement under warranty. Had Mike been at the store upon my return, I believe this would have been resolved easily. When I returned to the store, Tony again confirmed the battery would not hold a charge. However, instead of honoring the warranty, he began looking for reasons not to. He questioned where I bought the battery, asked for a receipt from more than two years ago, and repeatedly stated he could not verify my purchase, even though Mike had previously been able to locate my customer history in the system. I explained that the battery carried an Interstate sticker dated 4/2024 and even showed him a photo from the day I purchased it in that city. None of this seemed to matter. Rather than helping find a solution, Tony appeared focused on finding a reason to deny the warranty claim. The entire interaction became increasingly frustrating. It wasn't until I told Tony I would sit in the store and contact the other Interstate location or corporate that he decided to call his manager. He eventually spoke with his boss and was authorized to refund the battery purchase, which he then processed. In the end, I told Tony that both interactions were unacceptable. I strongly believe he intended to let me leave the first time with only the $15 core refund and no mention of the warranty, despite the battery qualifying for coverage. Customers rely on store associates to do the right thing and help them navigate warranty claims fairly. Mike demonstrated that level of customer service; Tony did not. Tony needs to do better as a representative of Interstate All Battery Center. Honoring warranties and treating customers fairly should never feel like a battle.

My cars dashboard lights came on and it freaked me out. Stopped at Napa and Ted brought the…read morediagnostic tester out ran a test and solved the issue for no charge. Customer service with a smile and now I(m back on the road - stress free. Napa is now my auto part store for all my needs. Thanks guys.

Very professional location in a giant parts chain. Napa…read morecontinues to be very honest and reliable in a industry where low quality is issue with many auto part stores

Great sales people, not pushy or overbearing, I told them I needed a little time to decide if I was…read moregoing to get the car I wanted. They didn't call me non stop asking if I was ready or anything! (Not pushy) Even though my credit wasn't the greatest they got me in the car I wanted at a great price. Amazing sales people for an amazing car! Highly recommend! In a world full of KIA's drive a Mini (especially a JCW!)

The easiest car buying experience. Ted and Jordan worked to get the right deal for me. There was…read moresimply no pressure to buy and I was out of there in a timely manner!

Great service for replacing phone screens. Trustworthy and quick! Explained the process didn't feel…read moreripped off like the other phone screen replacement places. Thank you! Great service. I have nothing left to say just trying to get enough words for the review to post

Warranty on failed AGM battery is of no value…read more I Purchased Duracell 12V 47 Ultra Platinum Battery on 7/23/25 "with a full warranty until 7/23/2029" for $291.86. I tried to returned failed battery with original receipt that would no longer take or hold a charge almost 14 months later on 9/22/26. I was turned away without replacement or refund. I visited the store around 10am on a Tuesday. The manager was not available. I called again at 11:30 hoping perhaps there was just some misunderstanding the manager could resolve. Nothing. Arizona weather can be tough on batteries. However this battery spent most of its service life in a car parked in a swamp cooled garage. A similar battery installed in my truck parked outside in the driveway is still going strong. Regardless Batteries Plus reneged on their warranty, sending me away with nothing, not even a prorated warranty. I've dealt with Autozones and Checkers and Walmarts and Costcos and AAA and more garages than I can remember and have never run into the kind of craptastic customer service I received from Batteries Plus this date. Buy from batteries Plus if you need never worry about a warranty on a failed battery. Personally, I will never set foot in a Batteries Plustore again. Batteries Plus sucks!

BP isnt going to give you Amazon prices on batteries. But after ordering batteries off Amazon and…read morehaving them with short lives or nearly DOA, I decided I'd go in and get batteries here. For key fobs, they will open and replace on the spot which is super nice, especially for folks who dont have tools or are not mechanically inclined. They also have guarantees on their batteries - which you most definitely are not going to get with your Amazon purchase. This is about all I've gone in for but always has been a good experience.

About a year ago, I had a great experience at this location when my car died in a nearby shopping…read morecenter parking lot. I came in about an hour before closing, and the team helped check my battery and confirmed it was low and not charging Yesterday, I ran into another issue as my battery wasn't charging and my door locks were cycling. I called the store and spoke with Austin, who was incredibly helpful and friendly. He looked up my information, confirmed my battery was still under warranty, and even though they were closing in 45 minutes, he went above and beyond. Since I live across town, Austin found a closer location near my home, called them directly, explained my situation, and arranged everything for a smooth warranty exchange. That level of service is thoughtful, especially when coordinating between stores. Really appreciate the care and effort - Austin made a stressful situation so much easier. Highly recommend!

Don't EVER judge a book by its cover. The gentleman with the tattoos on his face and head was the…read moresweetest most helpful man in the building!! I don't live in this area anymore but I'll be back for my car maintenance as long as he's there.

As a 60+ year old female, I could write a book of horror stories I've experienced at mechanic…read moreshops. Not today. Goodyear Auto Service Dobson was exceptional. I literally can't remember a time I've received such excellent customer service. I was so stressed out by car trouble today that I misdialed their number 4 times before I reached them. The mountain of angst I was feeling was obliterated after just a few minutes on the phone with Deven. It was such a relief to talk with someone who listened, offered information, seemed genuinely interested in helping me and then proceeded to go out of his way to actually help me. Happy days! I was also impressed by the teamwork and collaborative work environment in the shop. These thoughtful folks took excellent care of me, in record time, without my having an appointment. I am so truly grateful. You can stop researching. This is the place.