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    Carizona

    2.8 (215 reviews)
    Closed 8:00 am - 8:00 pm

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    Services - Carizona

    Vehicle battery testing

    Auto general diagnosis

    Auto diagnosis or inspection

    10 More Services

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto steering and suspension repair

    Routine automotive maintenance

    Carizona Photos

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    Recommended Reviews - Carizona

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    Reviews With Photos

    second engine
    Carlos M.

    Carizona Timeline September 7, 2025 - Purchased 2016 Kia Optima from Carizona (Odometer: 94,131). September 8, 2025 - Noticed an odor; Jiffy Lube confirmed the vehicle had no cabin filter and low oil levels. September 8-12, 2025 - Observed white exhaust smoke from the tailpipe at all hours. September 16, 2025 - Greulich's Auto confirmed the white exhaust smoke and recommended an engine inspection. I declined, citing the 15-day / 500-mile implied warranty. September 18, 2025 - Will (Service Manager, Carizona) confirmed engine issues requiring full replacement; estimated two-week repair time. September 19, 2025 - Lissa Irvin (General Manager, Carizona) stated we must keep the car or lose our down payment, which is invalid and coercive. September 20, 2025 - Visited Carizona; spoke with GSM (Don or Rob) who refused assistance and repeated that we must keep the vehicle. September 22, 2025 - Received an email from GM Lissa Irvin stating the car was ready within 48 hours and must be picked up by September 26 or fees would apply. September 22, 2025 - Contacted LegalShield and was referred to Davis Miles Law Firm. September 22, 2025 - Attorney Tracy (Davis Miles) advised not to retrieve the vehicle and instead have it towed to an independent dealer. September 26, 2025 - Vehicle towed from Carizona to Courtesy Kia. September 27, 2025 - Courtesy Kia's initial diagnosis: improper engine installation, damaged serpentine belt, warped hoses, and bent engine chassis. September 27, 2025 - Check engine light appeared; Courtesy Kia confirmed the intake manifold was defective and the engine required full replacement. September 27, 2025 - Odometer: 94,544 miles. October 6, 2025 - Davis Miles sent formal demand letter to Carizona requesting: - Loan unwind and reimbursement for all expenses, or - Proper engine repair by Courtesy Kia. October 28, 2025 - After no response, lawsuit filed and Carizona served. November 10, 2025 - Vehicle remains at Courtesy Kia; estimated repair cost: $5,000. Resolution Attempts 9/21/25 - Opened complaint with Better Business Bureau (BBB) 9/22/25 - Emailed GM Lissa Irvin requesting loan unwind (declined 9/23/25) 9/22/25 - Filed complaint with Arizona Attorney General 10/12/25 - Filed complaint with Consumer Financial Protection Bureau (CFPB) 11/07/25 - Filed complaint with Arizona Department of Insurance & Financial Institutions For those with similar issues - email me, cmontiel05@gmail.com - I have so much more document. Read other reviews. P.S There is no Carizona its MP Auto Sales LLC

    Proof I was here....
    Robert B.

    Horrible and rude customer service. I simply wanted to see inside the vehicle before giving over my information. I have been buying cars for 25 years and never had a dealer not allow me to at least look inside the vehicle. The would not unlock a car for me to see inside. Had a manager come out and was straight and to the point about it, super rude.

    An agreement to refund

    Run away - the "Sr Sales Manager" is a liar and a thief. The auction vehicles they are buying are NOT in good working order. lipstick on a pig! They'll talk a good game, and then do NOTdeliver. $500 refundable deposit not being honored. Ridiculous!

    These are just some of the people that helped.

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    5 months ago

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    1 day ago

    Trey Jones helped me get into my new car no problems and made everything clear and easy

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    18 days ago

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    8 months ago

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    6 months ago

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    19 days ago

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    7 months ago

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    8 months ago

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    3 months ago

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    1 month ago

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    4 months ago

    Tony, Jamie, and Marissa took good care of me. Got me in. Got me out. Go give them some business.

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    2 months ago

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    1 year ago

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    4 months ago

    We love Johnny! Johnny is very personable, accommodating and easy to work with. We would definitely work with him again.

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    8 months ago

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    11 months ago

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    11 months ago

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    3 months ago

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    3 months ago

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    7 months ago

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    7 months ago

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    7 months ago

    Tony got me in and out quick and easy. Great experience overall. I will be back next time I need a vehicle.

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    1 year ago

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    4 months ago

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    11 months ago

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    7 months ago

    Jimmy was the best!!! Very great salesman 100% recommend jimmy. Great experience overall happy with my purchase

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    4 years ago

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    Page 1 of 6

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    Review Highlights - Carizona

    Will is a great person and very thorough in letting you know what your car needs or doesn't need.

    Mentioned in 16 reviews

    Read more highlights

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    Good Works Auto Repair

    Good Works Auto Repair

    4.0
    (239 reviews)

    My car's front passenger door started making a snapping sound, so I went to Fix Auto Tempe. They…read morequoted $990 and warned costs could go into the thousands if more issues came up. For a 16-year-old car, it didn't feel right. Before heading home, I stopped by Good Works Auto Body nearby. The owner came out, calmly took a look, reached inside, and adjusted the panel--the problem was gone in seconds. I also showed him the paint scratches on my car, and he gently wiped them off with thinner. Just like that, my car looked clean and blue again. When I asked what I owed, he smiled and said, "I didn't do anything--no charge." I was honestly taken aback. It's rare to meet someone who leads with genuine care instead of trying to make a quick transaction. This kind of integrity stays with you. I highly recommend this shop and will absolutely return.

    The issue was exactly the same when first time around and also what's the point of charging Aircon…read moreinspections. That's the whole point of the Aircon inspection . We have informed them the exact problem now they come up with an excuse . They will find ways to try to make more money or they don't know what they're doing. Be careful with businesses like this . So we thought since they work on our Aircon and after a week not working it will under 5 years it's not even a week and comes up with new findings and charging me $600 . If they are that good they should have seen the problem from Initial inspection. The problem was exactly the same sir. Unless they charge me for the fan that was not needed . Also second time around they are charging me for another air con inspection fee what a joke, they are taking the piss . They should change the name to Bad Works . It's probably their family or friends or them did all the good reviews . I doubt all those good reviews . Pls check video and pictures as when I came in first time it was exactly in the same state.

    Christian Brothers Automotive McQueen and Guadalupe

    Christian Brothers Automotive McQueen and Guadalupe

    4.1
    (59 reviews)

    The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

    I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

    Carizona - autopartssupplies - Updated June 2026

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