Most AutoZones struggle with customer service, but this location was especially frustrating…read more I waited at the counter for about 10 minutes while only one employee was helping a customer. Meanwhile, two other employees were standing in the back talking and completely ignoring the fact that I was standing there. Not even a simple "we'll be right with you" or "thanks for your patience"--just nothing. A little acknowledgment goes a long way, and this location had none. Eventually, one guy came to the front and said "next customer." I walked up and said, "just a few questions--do you guys turn rotors?" His response was, "like go out to the parking lot and mess with them? No." I had to explain to him that "turning rotors" means resurfacing them. Apparently AutoZone doesn't offer that service, which is fine, but the lack of basic knowledge was surprising. Then I asked how much the tool rental was for a brake caliper compressor. He had absolutely no idea what I was talking about. This is a common tool that many people ask for when buying brake pads. Most AutoZone employees at least know basic car parts, even if the service is slow. This location was bad at both. Customer service here was nonexistent and the staff seemed poorly trained. I will not be returning to this location.

I went to check to see if my battery warranty was still good. It is until this August. Yay!! The…read morevery nice colored woman helped me. She put new one in and everything. Shoe was pleasant. She made small talk. She was very friendly. Sale put my mind at ease.

Store greeters are nice, have all your basics needs and some, Christmas shopping can pretty much…read morefind it all from toys out fits smell good bikes car stuff tools and treats, of course makeup food drinks:) they have self check out as well staff on registers, private parking for pickup orders and they'll bring all your groceries out to you and load em up for you or also deliver which can be a plus:)

Do not go here. Tgey had four people standing around while three cars wee in line. No ine talked to…read moreus. They tired to overcharge me from what was in the internet. Then they made me wait an hour at which point I find out they didn't replace my tires because the lug nuts were rounded. They didn't text me. Didn't offer to have me buy new ones. Nothing. Just had me sit there for no reason! Jerks, d-bags and arse hlo

Stopped by Cycle Gear in Mesa and had a great experience with Manager David and his crew. I also…read morewould like to mention the lead keyholder, I can't remember her name right now, but she was awesome. I forget her name right off, great employee . Everyone there was friendly, professional, and really knew their stuff. No pressure at all, just solid help and honest answers. If they don't have something in stock, they'll get it ordered for you. I'm having them order a Simpson carbon fiber helmet and they made it easy. Good selection of gear and a solid team. I'll be back!!!

Always helpful! I go broke stepping foot here haha but it's all great quality and great service! I…read morelove that they get involved with the bike community and do Tuesday meets once a month!

Had a brief interaction with Brian B. and it was very pleasant. He was friendly, helpful, and easy…read moreto deal with. Even in a quick exchange, he came across as professional and positive, and made the experience smooth and hassle-free.

I had a great experience all the staff was really nice and helpful and especially Kent was great to…read morework with and very helpful

Friendly staff, knowledgeable. Paid more for my Sentra (Bad transmission) than anywhere else…read moreoffered.

Great customer service ,professional and fast service , what is hard to find now this days , part…read morewas working great they checked in front of me ,thank you so much for great customer service .

I can't say it enough. SERVICE is the key man! The key to…read moreANY service business regardless of what else they do, LIKE, sell tires. Matt, Michael, Sebastian and ALL the guys at this spot are awesome and really know their business, which to me, IS service along with tires. When you need tires, and want to be treated right, stop by and tell them a dude named Eddie sent you.

Continues to be my least favorite Discount Tire. Pulled up…read morefor an air check and see this sign to scan. So, I do, which has you fill out information then gives you a QR code. So I sit and wait only to be told its closed due to weather. Just turn the signs around or something. Don't make people fill out forms and wait when you've closed it. Came here before for a flat tire and it took forever. And there isn't anything to walk to while you wait -- not their fault but prefer my usual store!

Great shop. I did have a mistake in the work performed but they made no excuses and fixed it…read morewithout question. That integrity will bring me back.

These guys are "legit" technicians! No BS! Here's what ya…read moregot......here's what ya need! Work is executed in a timely manner and the prices are more than fair! If you want your BMW or Benz done right....this is your team!