We live very close so have been in this store many times. Each time I wonder why we go back because…read morecustomer service is terrible. Today I waited at the counter for someone to help me and watched three employees ignore me. I left without getting what I needed and won't return. Go somewhere else.

Walked in looking for some dice, bearded man at the front said he actually had some in the back…read morebecause none were in stock. Then he gave me these cool fuzzy dice with gems for free. Went to hobby lobby, bought a 2 dollar string, and now my Lexus more boujee.

Most AutoZones struggle with customer service, but this location was especially frustrating…read more I waited at the counter for about 10 minutes while only one employee was helping a customer. Meanwhile, two other employees were standing in the back talking and completely ignoring the fact that I was standing there. Not even a simple "we'll be right with you" or "thanks for your patience"--just nothing. A little acknowledgment goes a long way, and this location had none. Eventually, one guy came to the front and said "next customer." I walked up and said, "just a few questions--do you guys turn rotors?" His response was, "like go out to the parking lot and mess with them? No." I had to explain to him that "turning rotors" means resurfacing them. Apparently AutoZone doesn't offer that service, which is fine, but the lack of basic knowledge was surprising. Then I asked how much the tool rental was for a brake caliper compressor. He had absolutely no idea what I was talking about. This is a common tool that many people ask for when buying brake pads. Most AutoZone employees at least know basic car parts, even if the service is slow. This location was bad at both. Customer service here was nonexistent and the staff seemed poorly trained. I will not be returning to this location.

I went to check to see if my battery warranty was still good. It is until this August. Yay!! The…read morevery nice colored woman helped me. She put new one in and everything. Shoe was pleasant. She made small talk. She was very friendly. Sale put my mind at ease.

Store greeters are nice, have all your basics needs and some, Christmas shopping can pretty much…read morefind it all from toys out fits smell good bikes car stuff tools and treats, of course makeup food drinks:) they have self check out as well staff on registers, private parking for pickup orders and they'll bring all your groceries out to you and load em up for you or also deliver which can be a plus:)

Do not go here. Tgey had four people standing around while three cars wee in line. No ine talked to…read moreus. They tired to overcharge me from what was in the internet. Then they made me wait an hour at which point I find out they didn't replace my tires because the lug nuts were rounded. They didn't text me. Didn't offer to have me buy new ones. Nothing. Just had me sit there for no reason! Jerks, d-bags and arse hlo

Stopped by Cycle Gear in Mesa and had a great experience with Manager David and his crew. I also…read morewould like to mention the lead keyholder, I can't remember her name right now, but she was awesome. I forget her name right off, great employee . Everyone there was friendly, professional, and really knew their stuff. No pressure at all, just solid help and honest answers. If they don't have something in stock, they'll get it ordered for you. I'm having them order a Simpson carbon fiber helmet and they made it easy. Good selection of gear and a solid team. I'll be back!!!

We came in for me today... finally a new helmet for this backpack, Shy- (I hope that the way you…read morespell it ) the girl who help me was knowledgeable about all the helmets, she even got me in the right size, my last shopping experience buying one didn't go so well and he didn't put me in the right size to begin with.. But Shy helped me find the right size and color I wanted she also help me pick out a visor so gorgeous !!! honestly Shy thank you for the push on getting my new helmet, and thank you for your patience with me and going back and forth with the color selection this time to cycle gear was for me and I was treated like a person not just some girl trying to figure out the world for buying gear, I can't wait to go back for the rest of my gear I need to upgrade everything

These guys are all amazing, especially Chris U the manager. They have the best deals and the…read morefriendliest staff

Awful Give you one price the raise it once you get there…read more Multiple bikes on the website were unavailable, despite confirming the day prior

Friendly staff, knowledgeable. Paid more for my Sentra (Bad transmission) than anywhere else…read moreoffered.

Great customer service ,professional and fast service , what is hard to find now this days , part…read morewas working great they checked in front of me ,thank you so much for great customer service .

I can't say it enough. SERVICE is the key man! The key to…read moreANY service business regardless of what else they do, LIKE, sell tires. Matt, Michael, Sebastian and ALL the guys at this spot are awesome and really know their business, which to me, IS service along with tires. When you need tires, and want to be treated right, stop by and tell them a dude named Eddie sent you.

They took a lot longer than they said it would take they said 45mins I told them perfect I have an…read morehour. I NEED to be out in one hour because I have to pick a kid up from school. It took an 1 hour 20mins. I kept asking and they kept saying 5 more min. Super frustrating. I will not go back. I went to another location today and was ignored and they helped someone else. Clearly it's a company wide issue at this point. I'll take my business to Costco.

Great shop. I did have a mistake in the work performed but they made no excuses and fixed it…read morewithout question. That integrity will bring me back.

These guys are "legit" technicians! No BS! Here's what ya…read moregot......here's what ya need! Work is executed in a timely manner and the prices are more than fair! If you want your BMW or Benz done right....this is your team!

Was told by Brandon first payment due on my 0% loan would be in a month on 09-19 / then loan…read morecompany took payment out on 08-19 / one day later / causing bounce fees in my checking acct. I sure thought "your first payment will be September 19th: in a month" meant my 1st pymt would begin in a month on Sept 19th" silly me....1 day later monthly payment plus a $9.99 fee was taken. Crazy / I was easily able to cancel the bogus contract .... So that was kind of Nick and the shop. Just wanted others to be aware and FOR SURE Carefully READ EVERY WORD / where do they get the zero percent thing? Glad they explained that "I was reading it wrong" if you pay your bill in full it's 0% / gee thanks for the insight ! Done...

Having your car breakdown or needing repairs is always a bummer and to make it worse, finding good…read morehelp is hard to find these days. Brandon upfront took care of me and is a great communicator. I also talked to the technician that fixed my air conditioning and he was very nice as well. It was simple, straight to the point and I will return if I need any help again. Definitely bring your car by if you're looking for good people. You will feel confident that they have your best interest at heart and want to get your car running just as much as you do.