Stopped by Cycle Gear in Mesa and had a great experience with Manager David and his crew. I also would like to mention the lead keyholder, I can't remember her name right now, but she was awesome. I forget her name right off, great employee . Everyone there was friendly, professional, and really knew their stuff. No pressure at all, just solid help and honest answers. If they don't have something in stock, they'll get it ordered for you. I'm having them order a Simpson carbon fiber helmet and they made it easy. Good selection of gear and a solid team. I'll be back!!! read more

Cycle Gear - Large selection of helmets - Auto Parts & Supplies Near Me - Mesa, Arizona

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We came in for me today... finally a new helmet for this backpack, Shy- (I hope that the way you spell it ) the girl who help me was knowledgeable about all the helmets, she even got me in the right size, my last shopping experience buying one didn't go so well and he didn't put me in the right size to begin with.. But Shy helped me find the right size and color I wanted she also help me pick out a visor so gorgeous !!! honestly Shy thank you for the push on getting my new helmet, and thank you for your patience with me and going back and forth with the color selection this time to cycle gear was for me and I was treated like a person not just some girl trying to figure out the world for buying gear, I can't wait to go back for the rest of my gear I need to upgrade everything read more

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Highly recommend working with Lee she knows her stuff and is smart. As a new rider Martin was very rude and unwelcoming. Almost walked out when he was talking to me. read more

Came in during my work lunch time to have my new tires mounted on my rims for my dirt bike so I could pick them up after work. Do not let Sam mount your tires. The front nor the rear were seated on the bead, the rear tire had the inner valve stem sticking out the sides of the rim and the tire wasn't seated at all. So I had to wait there another hour after getting off of work for someone to fix the mistakes and mount my tires properly while Sam had already went home. Wasted my lunch and time after work when this could've been prevented before coming to pick them up. The guy that remounted them did a good job and did it properly in not sure of his name. read more

Bought riding equipment and was unable to ride. The store took the items in full value return. Very fair store with integrity in their operations. Highly recommended store. read more

Very helpful and knowledgeable staff. They were all more than happy to help me out and provided great advice. Good prices and a great selection to boot ! read more

They have a decent selection of riding gear, from jackets to gloves or helmets. The prices are okay but I wonder if the employees are paid on commission. I suspect they are as when I swing by the employees tend to steer me towards the more expensive gear which I already told them I didn't need, not because of the price but because it doesn't suit my needs. And when I am checking out they always want to know who helped me, so I suspect commissions are in play here. I only mention this because I personally put more stock in what somebody is saying are the pros and cons of a helmet or gloves if they have anything personal to gain by upselling me. The employees are friendly though, and they will pop outside to look at a customers bike to discuss a concern or throw out some suggestions. If you want good gear and know what you need swing through here. If you want good gear but don't know what you need talk to friends for advice or do some online research and then come here to buy. Just my two cents. read more

Stopped by for the first time Thursday evening and was greeted as soon as I walked in. I have never purchased any gear or knew what to look for and I was too scared to ask, but thankfully the friendly sales associates reached out and helped me throughout the entire evening I was there. I purchased some gloves for $150 but they can range anywhere from $30-$200. All sales associates were very knowledgeable and had a bunch of knowledge not only about motorcycles but protective gear, and even stories to share about their personal bikes and accidents. I was very intimidated being the only female in the store, but felt very welcomed and know I can head back any time. Thank you for a wonderful first time experience, I will carry it through my motorcycle journey. read more

Cycle Gear - helmets - Motorcycle helmets are arranged on shelves in a retail store, with various colors and designs visible. - Auto Parts & Supplies Near Me - Mesa, Arizona

My BF needed his first real road helmet since people here drive like maniacs and my lifelong adopted "Ma" finally shamed him into wearing a helmet.... lol When your 80 yo adopted mother shames you.. you listen! We came into a pretty busy shop about 45 minutes prior to close and were really surprised with the selections available. Since this is something we don't normally do we asked for help since frustrations were building with the BF on fitment and I am so glad we did ask! We would have purchased something that would be not as effective if an accident ever happens. Aaron helped us, he was very patient and informative throughout the entire process and explained why certain things were important and differences between our selections. He was very clear and concise with his explanations and made sure we understood. Trevor was another employee that stood out, he seemed pretty knowledgeable about the products and and took his time talking with us even though it was closing time. You guys were awesome so extra kudos to you from us! We appreciate your help and guidance. read more

Cycle Gear - The Todd with his Noggin Protector 5000 - A person is seated indoors, wearing a black motorcycle helmet and a gray shirt, with a dark background and some furniture visible. - Auto Parts & Supplies Near Me - Mesa, Arizona

Ordered a rear tire online, pleasantly surprised with the price and at how fast it arrived at the Mesa store. Stopped in today to have it mounted and at first was a bit disappointed as was told it would be end if the day or tomorrow, it was about 1:00. I did express disappointment as my bike was apart in a friends garage. The salesman said he'd put a note on my order requesting the work be done today if possible. Went to the nearby store and about 20 minutes later got the call that my tire was done, very happy customer and will do business with this store again!!! read more

This place is by far the most awesome! The people here are friendly, knowledgeable and honest! Savannah is seriously a gem! She knows her stuff and is super sharp! We loved her feedback and appreciated her guiding us! Garrett was super patient and helpful! Lucas and Steve are friendly and all about offering a high level service! So glad Harley is next door to such pros! Thanks guys! read more

Cycle Gear - Auto Parts & Supplies Near Me - Mesa, Arizona

bought my helmet monday brand new glossy carbon fiber with a visor, i do not have a bike and barely bought the helmet so i can start getting all the pieces together, friday morning decided i didnt want a bike anymore, grabbed my box ( with the helmet ) came to return it cuz they told me i could within 30 days, keep in mind i only wore it in the store, at work once and that same night at my home, they told me it had a tiny little scratch and are not letting me return it, the scratch was most likely there before i bought it cuz again, i only wore it 3 times and didnt even drive with it cuz i couldn't. and back in its box. bullshit. read more

There was one in Mesa and the people there were amazing. I was looking for a specific type of helmet. They told me to go to the Scottsdale one off Shea the people there were terrible uninterested, and busy stocking. They didn't care at all about my interest or concerns. Mesa one was dynamite. read more

Friendly, Helpful Staff and Good Selection With Good Prices I've been picking items up here for years. They have from what I can tell the largest selection of in stock helmets in Arizona. Also a good amount of jackets and clothing too. Lucas is always friendly and takes care of special orders and product recommendations with a smile. They also have parts and tires, but you need to bring your wheel in to them already pulled off the bike if you want them to mount your new tires. Stop in and check these guys out. read more

Great place with helpful staff. I came in to pickup a new helmet and gloves. I decided to try on some summer friendly riding jackets to assist in my research and find out what size i really am/want. The guy that rang me up for my helmet and gloves showed me multiple options. I still haven't decided on a jacket, but I'm going back today for some riding boots/shoes. Eventually ill buy a jacket from this location, i just don't know what i want yet. 7/30/22 update: the Reax fulton air boots i purchased 10 days ago are falling apart. Stitching is pulling out and the interior toe area on one boot is falling down inside the boot. I only have 385 miles on these boots. Its not cycle gears fault, but now i know why Reax no longer sells boots. Ill stop in later today to get a refund. read more

Showed up Friday 4/19/24 to look into a cardo system for my helmet. The clerk at the counter was awesome, he knew a lot about them as I didn't really know much. He helped me make the right decision for me and even installed it for me. Couldn't believe in this day and age the level of customer service I received. Great experience. There is no name on the receipt so give associate 11907 a raise now please! read more

Always good prices and great service. Been going there for years. Cody did a great job mounting my tire today. Always happy.

1000cc stars to the all star staff at the Mesa location!!!! Kyree, Tyler, Nikki, Aaron. All you guys make shopping for motorcycle needs a very positive experience. Anything and everything you need to know they will be honest with u and not push you off to the next whole sale shop selling the same things. If they have it. ‍ My experience overall at this location is always positive and I wish I could name every employee that helped me, but these are tho ones who always leave a great impression like it's the first time. read more

Cycle Gear - Picture for attention, but this is the bike they love hearing me cry about when I need help shout out CYCLE GEAR!!!!! - A white Suzuki motorcycle with Mercedes-Benz and Jordan logos is parked on the street near an ATM at night, with concrete pillars and a Chase bank ATM in the background. - Auto Parts & Supplies Near Me - Mesa, Arizona

I stopped in there to browse. After riding for years I have pretty much everything I need. I was greeted by every employee I encountered and it was genuine. I had a great helmet tech talk with Don. He is way more than the guy who asks what your favorite color is and then hands you a helmet. Thanks Don and I hope your elbow heals. Q spent a lot of time with me looking at an airbag vest. He showed me a video to support his talking points. I highly recommend these guys. read more

Just incompetent. Guess the customer has to do the company's job and source part numbers for them...god forbid they should either have that information or know how to get it. read more

Very impressed with Cycle Gear, this location in particular. Wife and I are just getting back in to riding and these guys helped us with all of our new gear. From trying on dozens of jackets and several pairs of boots to answering many questions, these guys were super helpful and didn't seem annoyed by it at all. I haven't ridden in over 5 years so needed basically a new everything. The selection here is awesome and the prices are on par too. (Gear isn't cheap, especially good gear). Definitely found a new place to spend money, luckily this time around the wife is into it as well. Cheers! read more

I really enjoyed my visit, very dynamic. Interesting staff. Very helpful. Tons of inventory definitely far superior to what can be found at the motorcycle dealers! read more

While I normally like the local cycle gear store here in Monterey, I noticed that a scam company called RideClutch is currently selling their product at this cycle gear store. They are also using this store as a staging area for their "giveaways", which have been shown to be a marketing scheme to make them more money, rather than create satisfied customers, since RideClutch is not sending out the products that contestants are paying for. Considering the affiliation with this Cycle Gear store and RideClutch/Livefast LLC, I give this store 1 star. Buyers beware, this store is supporting a shell company for a scamming LLC with multiple sister companies offering multiple giveaways and not sending their product. read more

Great for tires but the Austin store shouldn't even offer the mounting option!! They told me I would have to wait 2-3 DAYS for a simple rear tire mount..........2-3 DAAAYYYSS!! Are you kidding me!! What a joke! Have done business with this store many times in the past so not sure if there was a management change or what but this is UNACCEPTABLE for the customer. Then they are quick to send you to a cycle shop down the street as if they're doing you a service. Sounds like somebody might be getting a kickback for the referred business!! read more

This place is awesome! The staff is friendly and knowledgeable. They have a great selection of helmets and gear and they also have a fitting room. One drawback is that the women's selection is limited in store. However they can order anything else on line but I personally like to try things on. I attached a few pics of my gear read more

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Why I won't be going to cycle gear or using them. So I go into the physical store to order something and I have to sit and wait for the associate to fill out the online account info. Why did I just waste fuel coming to a store to do what I could have done myself at home but didn't want to.... I'll just buy from revzilla now read more

Thank you Garrett for educating my husband and I on the items we purchased. Made not only my 1st experience pleasant but also my husband's. Definitely will back for more items to help keep my husband safe on the road... read more

I should have read the reviews prior to do business with this establishment. Started with rude employee rolling up on sidewalk with his motorcycle telling me I'm in his parking spot. Then was told tire would be done at a certain time and was not When you spend hard earned money to have a service done you expect to be treated professionally. Will join the rest and never come back read more

My helmet and gloves were stolen a few days ago, I came in to get a new one and the staff was amazing! Super knowledgeable and patient with me as I tried on multiple helmets before deciding on "The One." CG had a large selection of helmets to choose from, I walked out the door extremely happy with my choice. If I ever need more gear, I'll definitely go back here. read more

Great place to go very knowledgable an helpful staff the thing I like is that unlike some stores I have been to they are ready to answer all your questions but they will also leave you alone to browse and try stuff on w/o pressuring you to buy good experiences prices are average to me but the sale prices are excellent. read more

Where to start! Great service and outstanding attention. Nathan went above and beyond to provide us the best customer experience. We will definitely be back on our next road trip. read more

I just left there almost got a shark helmet and Bluetooth equipment total of 518 the young guy said he would give us 20% off as we were picking out items and so excited when it came time to the discount he didn't even care about it and he lost her business not cool read more

Loved this place!!!! They took great care of me & pointed me to the best products & alternatives. They get all the stars

I just edited the biz info as this is the old address and didn't have hours and stuff site url and stuff. I like Cycle Gear... and here's why... They're WAY cooler and much nicer than the guys at Ride Now and cheaper. Like anything you should shop around but they give discounts to military and PD/FD so works for me there. They have pretty good deals on tires honestly, and bring the old wheel/tyre in and they'll mount the new one for you. I had a jacket that was, about a month later I just decided it was too big and I didn't want it anymore... they took it back and special ordered me a new one. Later I bought a Dianese Santa Monica jacket on sale that was much cheaper than anywhere else had it. The guys there are all riders and very knowledgeable with any question I've ever asked them. Always a good convo anyways when I go in there. Brought the girl in and she got her jacket there too. And they do street and dirt gear too btw. read more

Cycle Gear - mesa store front - Auto Parts & Supplies Near Me - Mesa, Arizona

Poor customer service. I walked in there and nobody approached me for at least 10 minutes. I was needing help to find a helmet and it was almost as if it was a chore for anyone to help me find a helmet they had nothing in stock for me to even try for size I also needed help with gloves nobody helped me and I finally just left after driving 30 minutes out of my way to go to cycle gear so it's not worth it. read more

Went in today to find some jackets. We ended up buying Jackets, helmets, pants and gloves! This place beats everyone's prices and they actually help you with all of the gear to get a great fit...thank you to Kyle and the rest of the crew at cycle gear, we will be back soon :) read more

Cycle gear was great! They gave me a discount as a new rider having done the safety course. I bought the bell broozer helmet after trying on a few other homes. They also excepted my return of brake pads that I didn't end up using and I was able to apply that to the purchase. Super helpful, thanks guys! read more

Anyone who frequents cycle gear knows the routine. It's a crap shoot if they will have the product in-stock in the size you need. Their shipping and return policy are good but its difficult sifting through everything in the store to not find what you need. I have purchased a set of gloves, an oil filter, and an Arai visor from this location. If my memory serves me correctly this is a Dainese superstore but their selection is limited compared to other locations. read more

I've been here a few times, it depends on who is working and how busy they are. Had great help looking for new gear and then other times I'm almost better off on my own. Be patient, do your homework before and go when it's less busy. read more

This cycle gear is the best one I have been too and I have been to one other here in Arizona and another in California but with the monthly bike nights. Everyone is friendly and everything sad thing is just miss my go too guy Steven that was there. read more