Looking for a 3rd Toyota and had quite a few questions. We…read morehad the pleasure of meeting a young man, who was very polite, patient and very professional! By far the best car buying experience! Thank you for making it so smooth for our family! HECTOR, you are the man!

Winning the trade my 2022 Camry SE for a 2022 Camry LE hybrid. I felt a low-balled me a bit on my…read morecamry, but they were really willing to work things down to a price that I agree with. Paul and Skyler were very welcoming to me and did not try to strong on me and sometimes happens at an auto dealerships. ​ I would recommend them to other people.

I have written two previous Yelp reviews about the Service Department at Earnhardt Toyota at…read moreSuperstition Springs, and unfortunately, they weren't positive. After those reviews, the Service Department Manager reached out to me personally, listened to my concerns, and assured me they were working to improve. I'm happy to say they have! I recently brought my daughter's Toyota in for a scheduled 1:00 p.m. oil change and routine maintenance. In the past, even with an appointment, a simple oil change could take nearly three hours. This visit was a completely different experience. The service was completed in just over an hour, and I received text updates throughout the appointment letting me know the progress. It's easy to write a negative review when things go wrong, but it's just as important to recognize when a business takes customer feedback seriously and makes meaningful improvements. I truly appreciate the efforts of the Service Department Manager and his team for turning around what had been a disappointing experience. They've earned this five-star review, and I hope they continue providing this level of service to all of their customers. Thank you!

I contacted Earnhardt Toyota regarding a recall on my vehicle. They took down all of my information…read moreand created a profile, but told me they were unable to bring my car in because they didn't have the parts available. When I asked when the parts might be available, I was told to call back the following week. I also asked if they could reach out to me once the parts came in since they already had my information, but initially they said they couldn't do that or schedule anything. After insisting, I was told they would call me when parts became available, but the overall experience felt unhelpful and lacking in communication--especially for something as important as a recall that already has an official fix released. I hope they improve their process for handling recall appointments and customer follow-up.

Outstanding service! Walked in without an appointment for oil change! Was out in a hour.. what a…read morelucky girl I am!!

I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

There not many muffler shops I trust. Its crazy I landed this business by mistake and I'm glad I…read moredid. Labor prices or cheaper and they do an excellent job on install. I highly recommend

I had Mufflers & More build a full 3-inch exhaust for my LS-swapped 1980 Camaro using a Pypes…read moreX-pipe kit, dual Borla XR-1 mufflers, and several V-band clamps. They also fabricated side exits through the rear quarters just behind the rear wheels. Overall, the quality of the work is good, and I'm happy with how the exhaust turned out. The only minor issue was that they left more of the exhaust hanger material than necessary, but they were trying to finish the job at the end of the day so I could pick the car up before they closed. I was able to trim it myself without any issues. They are definitely on the pricier side, but the workmanship, customer service, and overall experience were worth it.

I needed some repairs on an exhaust system Wade installed seven years ago, (I blew out one the…read moremuffler seams). I ordered the same mufflers, because they sounded good and lasted 7 years. I was in and out in under two hours. While they had it up on the lift, they replaced four hangers and made sure the 3" exhaust pipes in my 66 GTO were still positioned correctly. No noises from suspension travel, and sounds perfect. It's good to see the next generation performing great work.

They had to cut my exhaust in order to install it, which was the first red flag, although I must…read moreadmit it does seem to be staying in place quite well. I know this, because I had to go under my own vehicle and torque the nuts to spec after driving 500 miles, which is recommended. I mentioned this at the time of install and the guy told me that they would be able to handle it for me for FREE when the time came, which I think should be expected considering that every new exhaust should have this treatment. Instead, when I called back they told me that I would have to pay, and then couldn't even give me a straight quote. I was only able to reach two of the nuts on the exhaust, but they didn't need any tightening luckily. Here's to hoping that any other nuts are torqued to spec, because I can't afford to be overcharged at this point in my life.

Second time getting my 2018 BMW 440i exhaust setup serviced here. Great customer service, verbal…read moretransparency, good pricing, good solid work. Definitely recommend bringing your car in for any exhaust needs!

Ran over a stump on the side of the road on the way to the Canyon, and suddenly my van sounded like…read morean old truck. Called these guys up, set a time, showed up, and was in and out in 20 minutes for 60 bucks, good as new. Definitely recommend these guys, they are fast, fair, and easygoing.

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

This has to be the most incompetent, unprofessional mechanic shop in Arizona. I brought my car in…read morefor a simple front engine mound, front struts and asked if they can check the oil level because I just had my oil changed last month and it's saying the level is low. This should've been a one day job after they got the parts but they had my car from 6/22 - 7/1 due to their complete incompetence. The day the job should've been done I started sensing they messed something up because I got a text message at 1030 stating the job was done and they were wrapping up. Cool, I'll be expecting a call in an hour or so. 1:40 comes around, no phone call so I call them. Give me some BS about they need the alignment and they only have one lift and they've been booked all day. Call back at 4:40, they tell me they are waiting for someone to test drive it. Call back at 5:40, close to closing and I'm told it's ready. Come in as I'm paying, over $2k mind you, Bryan asks if I'm aware of the light that's on. I tell him no because no one has called me about anything. I assume he meant the low oil level light that was on and it was no big deal. Walk out to my car and my check engine, engine malfunction, low oil pressure, red oil can and my console screen telling me to pull over immediately is all lit up. I go get Bryan, he comes out and looks. He says it's not a big deal and that it's safe to drive. A mechanic.....is saying it's safe to drive with all those warning lights on. I ask him if it's safe to drive and unbeknownst to him I'm recording this entire conversation on Facebook voice messenger and when he says that the shop will be liable for anything that happens if I drive off I figure okay, I'll drive it home and bring it back in the morning after I work. As I'm leaving trying to turn left on baseline I almost get tboned by a jeep because my car will not accelerate. Take it back, livid, and leave it with them because what choice do I have? Days go by and we have to practically beg them to keep us informed. I can't work without my car and because of them I'm out over $2000 in lost wages. Throughout this they try and tell me it's my fault because I wasn't keeping up on oil changes and that's causing issues. I have receipts for every oil change I've gotten and the miles put on the car between them, don't tell me I'm not keeping up on my oil changes. After a week and clearly everyone and their mother that works at this joke of a shop they found the problem: the incompetent moron who worked on my car connected the wire harness wrong and it was causing my car to go into limp mode and light up everything on my dash. Over a week it took them to figure this one out. They probably could've opened up ChatGPT, put the issues in and gotten a result faster. I'm not a mechanic but I feel like if a car was working fine when it was brought in and after we worked on it it was quite literally undriveable I would triple check every. Single. Thing. I did to said car. I would keep the customer informed multiple times a day on what was going on instead of making them feel like they were completely forgotten about. Clearly these guys didn't care enough to do so. Don't EVER take your car here, they will screw up your car and not even care enough that you are out of work and costing you your livelihood. 10 days my car was in that shop. 10 days, for something that should've taken one and that's being generous, all because of their complete incompetence. Side note: not all Christian brothers are trash, my sister took hers to the one in San Tan Valley and they were amazing. This one is just horrific and they will be getting reported to the BBB and the AG. I am honestly astounded at how awful this place is. Update to their reply: I'm the primary on the account and your shop made next to no attempt to contact us regarding any issues until we gave them attitude about the lack of communication. As regards to the car being repaired safely before it's turned over to me to drive is that why I have your mechanic on audio telling me it was safe to drive with all those lights on?

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!