A mechanic's main responsibility is to inspect, maintain, and repair vehicles, machinery, or equipment to ensure they function safely and efficiently. I bring my vehicle to you, entrusting that you, the professional will fix and repair my vehicle so that I and the others around me are safe.
You did not do that today. You put my life and the lives of others in danger when the upper sway bar and link bolt were not tightened. Nut was put on with approximately two threads engaged.
And yet I gave you 4,400 dollars of my money that I work for to survive and you could've killed me. What part of this do you think is ok??
Not only did you royally not inspect or review your work..you also never have in the past either. I was there a few weeks ago for an oil change you didnt even tighten the oil filter!! You also didn't replace the fastener grommets under your hood !! But yet when it came time to pay for the so called repairs you tried to tell me my estimate was more because some parts were more expensive.
I didnt entrust my vehicle to your business for giggles. I didnt entrust my vehicle to you for nothing. I actually care about my vehicle. With all the front desk people I've gone through with this business, I have always stressed that I want my Sebastian to last. That's your job...to make my vehicle last. Right?
My life is something and your complete carelessness is absolutely appalling and disgusting. You are dangerous to this community and you should be shut down
If you do not want to be killed on the road do NOT take your vehicle to this shop
***3pm 9/27/25 had my vehicle towed to another shop!!! Look for yourself! NOTHING WAS ATTACHED PROPERLY!!!
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