I received a quote from another auto shop to switch out the water pump and radiator hoses that were leaking due to the age of the car. It seemed a bit steep. A friend recommended I reach out to Aaron with Kelly's automotive. He was able to give me a free second opinion, and the repair for around $600 less than the other shop would have charged. Plus it was ready the same day I dropped it off! I can't say enough good things about this shop. A great first experience! read more

Today, I called with 2 questions regarding bringing two of my vehicles to this shop. I asked the first question about whether I could get a part installed and Jay condescendingly told me no. That answer would have been fine had he not used that tone--as I was prepared to purchase the part from him and return the other one. So, it wasn't what he said, it was the way he said it--laughingly dismissive without further discussion on what could be done. Ultimately, based on that interaction, I didn't even go into scheduling my other vehicle for an air conditioning repair. So, maybe Kelly automotive reviews are good from their actual automotive work, which by the way, I have taken my car there before for a water pump replacement, but going forward, I will go to a shop that is respectful to their customers and at least listens to the entire request. read more

I set up an appt with Jay for my first time going to Kelly's. He was informative, knowledgeable and gave a reasonable estimate for a trans service. We picked up my truck today and am really impressed! I think we all appreciate an honest mechanic! Thank you Jay! read more

My son was in town and i noticed he needed an oil change. I was able to make an appointment within 24 hours and the time offered was perfect! Service was prompt, efficient, and a very clean waiting area. Pricing was competitive, though I may have seen coupons or specials prior to knowing my kid needed that oil change. read more

Everything went well! Greeted as I walked in, establishment was clean and accommodating as I waited for the findings, I was not over sold, and was out within the hour. I have found my automotive "go to!" read more

I have been going to Kelly Automotive since early 2000s. They have always treated me right, and I have nothing but the highest compliments for them. I usually sit in the waiting room while the work is being done because I enjoy hearing from the other customers who are in the waiting room. Without exception, all the customers I have talked to in over 20 years have nothing but great things to say. I would not even think of going anywhere else. Thank you Márcio, Aaron and Kelly, it was great seeing you again, sorry I missed Dale. read more

I had an after factory security device malfunction on my Honda Odyssey that I had Kelly's remove. The Honda dealer quoted me $600 and two hours of labor for this and it was under $200 and done in about an hour at Kelly's. By the way, the dealer questioned why it was put on in the first place. Funny, it was recommended and put on when we bought the van at that dealer! read more

After years of taking my car to them and never asking a question a recent diagnosis gave me pause! I decided to do a bit of price checking, using the exact part numbers they have on my quote and found that they are gouging me. I guess part of this is on me for not checking, but when I called to find out what I owe them if I take it somewhere else because I had done some checking.... They said $88 and didn't even respond to the statement about the exorbitant amount they were charging for the parts. Sadly I felt I had a shop I could trust and that they were fair! read more

The definition of customer service - they are straightforward in diagnosing what's wrong with your car, tell you what it will cost to fix it, and bend over backward to get it done. I've always had a good experience with them and have been taking my car to them for years. read more

I am honored to recommend Kelly Automotive. I have been going here for 7+ years and always have had honest, fair and required repairs. I love Marcio and Dale! Excellent customer service and true to their word. Thank you so much. Vanessa read more

Marcio is great. We have brought 2 cars to Kelly's and have been very happy with our repairs. The last repair was $1400 less than what the dealership wanted to charge and with less headaches. We will always use Kelly's first. read more

I've been going to Kelly's for about 10 years now. They are super friendly and super honest. I always refer people to them. I live about 30 minutes from them but I get such great service that I don't mind the drive. I take all my cars there and you should too. read more

They did an amazing job. I was helped by Aaron the whole process from initial phone call to repair to payment and pick up. His communication was great and I loved the way they send over services plans broken down by must do, recommended, and not needed. They got me in same day and got my car back to me same day. They removed something from my tire, patched it, changed all my filters and did my oil change for a really great price. I didn't want to spend more than $250 and I didn't! 100/10 read more

Kelly Automotive - What they found in my tire - Auto Repair Near Me - Gilbert, Arizona

I've taken my car to Kelly Automotive for a battery issue, for new break pads, and a transmission flush. They are honest and I have never felt price gauged. I will continue to take my car here due to such negative experiences elsewhere. read more

Came in to do brake inspection on my daughter's car, only to find out no work was needed. I think other shops would have taken me to the cleaners. Honest and professional shop!!! read more

Kelly's service on Tuesday, 8/19 was very professional as always. Marcio booked my appointment and kept me informed the entire time that I was there. Kelly's does quality work and the prices are reasonable And they are honest. Yesterday was only an oil change but I have had tune ups, brake work and power steering work completed there. I highly recommend them. read more

Great people. Marcio is awesome. Work is done right and timely. They communicate with at every step.

At Kelly's yesterday. Very nice and great service! Will use again! Conveniently located in Gilbert just off the 202!

I've been using Kelly's Automotive for years dating back to his first small shop that he opened in Mesa. I knew Kelly was honest and a skilled mechanic. Since those early days he has expanded and has multiple locations, but that same honesty and excellent service continues. I know I can trust that the work recommended is honest and the repairs will be done correctly. I would not take my vehicles anywhere else. Thank you Kelly for the many years of great service! read more

This place is outstanding! Brought my vehicle here after spending WAY too much & still having major issues & being beyond done with the former place. They listened to the saga, diagnosed all the problems, communicated so well & took care of things for me with the utmost professionalism & honesty. I will be back! Aaron's awesome. read more

I just have to say. It hard to trust an auto repair place without a referral. It these guys honest and fair in there prices. Issue we had was AC not blowing. Able to fix in 15min. No BS. Straight forward. Did not try to add on extra things. I will be going back for sure in the future. read more

very rude and poor customer service employees think the are high class and gossip about the customer and are rude with there responses poorly trained don't recommend there business read more

Marcio is great to work with. He is responsive, keeps me updated and one the of honest guys in the industry. Too bad he's a Packer fan.

Getting a one star not because of the service but rather the customer service, I had my car recently detailed my car and after they were done doing an inspection they left the passenger window completely open on a windy day. The car had been sitting out for more than 2 hours and dust and debris had accumulated into everything not to mention someone could have easily took my things. It's the small details and if you're very particular about those things when it comes to your car then I wouldn't recommend. Plus Dale the guy upfront wasn't very accommodating either when I asked why they left the window open, he proceeded to not give me a clear answer and when I pressed more about the issue he got upset and told me that "I have more things to worry about then my car window." Nice way to treat your customers Dale! read more

It's never a good time to have to bring your vehicle in for repair, but when it does happen, I have piece of mind to bring mine here. Marcio is always honest, welcoming, personable, never rushes you or make you feel like he doesn't have time for you. I've been coming here for 10 years, 1st time was with an emergency, and I didn't have a mechanic. Thank God I found Kelly's. Quality work, prices, and if something isn't right, they back up their work. Ty again to all the Kelly's staff in the Gilbert location. Ty Marcio!!! read more

Helped me on short notice with an issue with my battery and didn't charge me, thanks for being incredible!!

Service is amazing! Everyone there is very kind and helpful. Always get helped right away. Facility is always spotless too, which is a nice touch. read more

Just bought a beater and wanted a tune up and oil change. Called. Scheduled an appointment 2 weeks out and told the guy up front. He said a day to do it. Appointment arrives and I tell the woman I need an oil change and tuneup. 9:30am rolls around when they finish their inspection and she asks to have it overnight. 8:30 the next morning and all they've done is the oil change and now there's a light on. 1200$ for a tuneup and oil change and they can't see if it's a problem easily fixed while doing a tuneup. Instead they were upset that I was upset to hear a light had come on after they asked to have it overnight and they would need it another day, possibly more when they should've had it done in one day. Drove home and didn't see this light that they needed my car longer for. read more

First time impressions are still important today and Kelly Automotive didn't disappoint. I came in for a simple oil change and I plan to come back for more items that need attention. Aaron was very nice to work with and I'll be coming back with my other vehicles. read more

Quick fast service. I came in thinking I had some body damage but it ended up being one of my tires loose! I was driving around for almost 3 weeks thinking it was safe, with my 2 year old daughter in the car but I could of lost a tire! I am so thankful I stopped in, Dale & his associates were quick to help me out & made sure my car was safe to drive again . I can't believe I almost spent 300$ on car parts! Thank you!! read more

We took our Jeep Grand Cherokee in because of a cooling system leak and they replaced the radiator, charged us for parts, labor and coolant. We still had a leak somewhere and continued to lose coolant, we took it in again and they said they didn't find any problem, probably just a bubble of air in the line. Still was losing coolant and car got hot several times and put in more than a gallon of coolant to continue down the road. Took it in a third time and then they found the real problem, they had to replace the oil cooler assembly. Three times it was in, paid for coolant twice and probably more labor when it should have all been done the first time. Been here before for other reasons and was happy with their service, this time not so much. This should not have happened or we should have had the labor free on our last visit. read more

We now are happily going to H&I automotive on higley. At the point of this update and since the writing of the first review, Kelly automotive never reached out. So they have lost me as a customer forever and my friends that go where I go. Good job Russ. read more

Stopped in here because my tire wouldn't hold air. The guys were so nice, honest, and helpful. I wouldn't hesitate to come back or recommend them. read more

Went in to get my cooling system checked. They ran a some tests and determined everything was fine. Nice clean place. Communication could have been a bit better read more

Had a great experience with Kelly Automotive! Dale and the rest of the crew were polite and helpful. They did a great job taking care of my car and a thorough inspection which found some issues that needed to be addressed. Thank you for the great service! Highly recommend Kelly Automotive. read more

I have taken my truck here for a while and will continue to take it there for the things I can't handle. Kelly Automotive does it right and quick and I've never been given a hard sell on anything unnecessary. They have pointed out issues I was already aware of accurately and then repaired them perfectly. Highly recommend them!!!! read more

Update. This place is definitely a bunch of liars. When I was in my way to pick up the car they called me and told me that they had called Honda to ask if the leaks are covered under warranty. They told me the person at Honda said it was not. That was a lie the leaks are covered under warranty. DONT USE THIS PLACE... read more

How do I start?! Well Kelly's is less than 5min away and with tons of recommendations from neighbors and great reviews on Yelp I decided to give them a call. I was told that they do oil changes every hour on the hour. Was given a price range for my '16 Tahoe of $40-$70 (it take synthetic oil). I arrived on schedule and asked a few questions and off my car went. We waited in the AC waiting room which had a tv, chairs, magazines and even a soda fountain. We were comfortable and waited not more than an hour. Front desk girl (sorry should've gotten her name) came to let us know that our car was done and she was ready to ring me up. My total with a tire rotation cost me $76, almost half the cost at another location. Staff was friendly and prices were great! I will gladly return with my husbands car soon and will recommend them in the future! read more

Kelly Automotive was so amazing to squeeze me in on the half day before their Christmas holiday to put in the window motor and switch when they went out with my driver's side window stuck all the way down -- on a rare rainy day in Arizona no less! Thanks guys I appreciated it! read more

This is a clean shop with great customer service -- not sure about mechanical skills. Jeff was my point guy at Kelly and his customer service skills are impeccable. I came in with $350 repair to fix a "thump" and walked out with a $1,300 bill. I was ok with the bill since it included extra services, especially two engine mount replacements but I was ok paying it to get rid of the thump. Unfortunately when I drove my car the thump had returned. Jeff showed great customer service skills and took care of the problem when I drove back to the shop the next day and they replaced a coil. It has been over two weeks since my visit and the thump has came back. I would have given five stars for the impeccable service but since my problems have returned so quickly I can't give the full five stars. I would definitely use their services again but probably​ only maintenance repairs, not special issues. read more

Kelly Automotive - Nice waiting room - Auto Repair Near Me - Gilbert, Arizona