UPDATE (11/10/25): I am updating my previous review to reflect the outstanding commitment and…read moreservice provided by Bob (Manager) and his team in resolving a very complex, long-running issue with my van's AC system. The Background (The Challenge): Over several months this summer, my 2016 Sienna required extensive HVAC service, totaling over $6,000. After a full front-end AC replacement and rear AC work, the system was cooling, but new problems arose: significantly reduced airflow and incorrect venting from the defrost vents. Since these issues did not exist before the dash was disassembled for the evaporator replacement, I suspected a reassembly issue. The Resolution (Why They Earned 5 Stars): When I brought the vehicle back, the management team (specifically Bob) stepped up to ensure the problem was addressed fairly. Labor Covered: The labor required to completely tear down and reassemble the dashboard to access and replace this actuator--which is the most expensive part of the repair--was fully covered by Christian Brothers as a warranty adjustment. Fair Compromise: The manager, Bob, proposed a fair compromise to split the cost of the replacement actuator part, saving me hundreds of dollars on the part alone. After investing heavily in my van, it was frustrating to have a subsequent issue. However, the management team at Christian Brothers listened, used the timeline I provided (no error codes before their work, reduced flow immediately after), and honored their responsibility to resolve the problem. This level of accountability and commitment to making the customer whole is why they continue to earn my trust and a 5-star rating. I highly recommend Christian Brothers, especially for their commitment to standing behind their work when issues arise. UPDATE (10/23/25): I've bumped my review to 3 stars because Christian Brothers is working with me to resolve the issue. I'll update the review to reflect the outcome. I've been a longtime customer and have always had excellent service from Christian Brothers in the past, which is why the recent experience with my van's AC system has been so disappointing. After spending over $7,600 and enduring three separate, lengthy visits, the AC system is still not working properly. My initial visit was on June 2nd because the AC wasn't blowing cold air. They replaced the schrader valves and performed an evac and recharge. A few weeks later, the warm air returned. On the second visit, they covered the cost of replacing one of the schrader valves again but then recommended a full replacement of the AC compressor, condenser, expansion valve, and evaporator core for the front system. This was a costly and extensive repair that was severely delayed due to a faulty OEM part being sent, leaving me without my vehicle for about a week. Still, the issue persisted. On the third visit, they determined the problem was with the rear AC system, recommending the replacement of the rear expansion valve and evaporator core. Again, this repair was delayed by a wrong OEM part, extending the time I was without my vehicle yet again. While the system is finally blowing cold air, it is still not functioning correctly following all the extensive repairs: - The airflow is significantly reduced--it no longer blows as hard as it did before these repairs began. This issue seemed to start after the second, major front-end repair. - We now get condensation forming on the windshield when the AC is running. Air is incorrectly coming out of the defrost vents by the window without the defroster being activated. These new operational issues, which were not present before, strongly suggest something was not put back together correctly during the multiple teardowns and rebuilds of the front dash. Given the continuous misdiagnoses, parts delays, and the fact that I've invested over $7,600 for a system that now has new defects, I feel incredibly taken advantage of and very disappointed. I expect the team to stand behind their work and immediately resolve these remaining performance issues at no further cost. But unfortunately they've told me that because it's past 30 days, I will have to pay for any additional labor for the issue they caused.

Connected with them using projects. They were very timely and concise with responses and willing…read moreto take listen when I said the ac clutch went out and I already knew compressor needed to be replaced and thus willing to give me quote for that work. Other places were only willing to quote me on cost to run tests or they did not do work on my make model. Very satisfied I decided to go with CB to have my A/C compressor replaced. 1 day turnaround. Extremely friendly and very smooth process. Great communication over phone and via text with photos, videos and clear work order you can approve or decline suggested items. I also like that they are closed on weekends so it means they care about their employees and respect peoples time. Open from 7-6 so manageable for most to be able to drop off and pick up m-f. Shuttle service offered. I didnt need but nice to know. Would go back. Ps service is guaranteed.

We got a free car, it has lots of problems, we took it in for an inspection and to get the first…read more$500 worth of work done. One of the items they identified was the old serpentine belt wrapped around the axle. Apparently it was too much work for them to pull it off because it's still there. They replaced the valve cover gasket, did an oil change and replaced the existing belts. There is lots more to get done including the timing belt. My son called back to get a price for all the parts and labor which was almost $300 more than the next shop we called in the area. I am not saying they are a bad shop, but these few issues plus some communication problems will make me think twice.

They repaired the front axle seals and a problem with the emission sensor on the fuel tank. And did…read morea great job, very professional

We got oil changed the weekend now there is white smoke coming from exhaust, and oil leaking from…read morethe car, we brought it back twice and they said it has nothing to do with the oil change and could be a head gasket issue. there was nothing wrong with the car before we got the oil changed. Now we have to bring it to a dealership to get checked out. Update to review, we had to bring the car to a dealership to get checked out and they confirmed that there was 11 quarts of oil in the car that caused the leak and smoke. the pressure from this extra oil also caused the oil pan gasket to leak and the crankshaft to leak, the repairs will be $4,000 to fix, all because the car was overfilled by nearly twice the recommended oil amount

**BEWARE** Do NOT bring your vehicle here unless you want to end up with a crack in your oil pan…read moreDUE TO OVER TIGHTENING & paying 3 times what you anticipated to get it fixed elsewhere since they admit no fault! Husband brought our vehicle here for a routine oil change and drove it 1 mile home. Vehicle hadn't been driven for a couple days and what do you know- upon moving it, there was a puddle of oil. We took it back and as expected, they won't accept fault. Wouldn't even touch it. So here we go- having to take it into the dealership and pay to have this fixed- costing us more time & money!! By the way, dealership said the crack was due to over tightening. Imagine that. Do yourself a favor & avoid this place at all costs!!! **Look at previous reviews- seems this place has a history of doing shotty work & providing customers with sudden oil leaks!

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you

The friendly, and sweet guys are always polite, and respectful gentleman!! Ive been coming here…read moreseveral times now, and never had a bad experience!! they are quick, and efficient, and let you know exactly what they are doing!! Recommend!!

Take 5 doesn't just offer terrible service -- they actively destroy vehicles and then duck all…read moreresponsibility. My experience was a complete nightmare from start to finish. The so-called "technicians" at Take 5 clearly have no training, no attention to detail, and no accountability. After a routine oil change, my engine catastrophically failed -- seized, dead, gone -- because they either added the wrong amount of oil or none at all. When I brought this up, their response was textbook corporate gaslighting: deny, deflect, and delay. They refuse to own up to their negligence even when presented with professional evidence of their mistake. On top of that, the customer service is an absolute joke. The staff is rude, dismissive, and clearly trained to stall and mislead rather than help. I called their "corporate support" and got nothing but runarounds and excuses. And forget about their so-called "warranty" -- it's not worth the paper it's printed on. They'll find any excuse to reject a claim, even when it's clearly their fault. Let's be clear: Take 5 is not just incompetent -- they are a liability. Letting them near your vehicle is like handing your keys to a wrecking crew. There's a reason they have hundreds of BBB complaints and a reputation for ducking accountability. Do yourself -- and your vehicle -- a favor: stay far, far away. Go to a real mechanic who knows what they're doing. Take 5 will cost you more in repairs, time, and frustration than any "quick" oil change is worth.

Happy with my services completed here. They worked hard on the car were fair and got me out the…read moredoor quick.

ZERO STARS This was…read morethe WORST auto service experience I've ever had. I went in for an oil change late in the day--about 45 minutes before closing on a Friday evening. I was about to begin my Uber shift and planned to drive for several hours afterward. The photo taken by their service technician in front of the building clearly shows NO DAMAGE to my vehicle. Roughly 45 minutes later, I left the location, got into my car, and drove away. About an hour into driving, I stopped for gas and noticed significant damage to the hood. The shop had already closed, so I called Saturday morning and was told to come back Monday to speak with the manager, Ken. Ken showed NO CUSTOMER SERVICE SKILLS and no interest in hearing my explanation. His immediate response was that because I didn't report the damage before leaving the parking lot, they were not liable. I asked if they would review their surveillance footage, but that request was ignored. I also asked if there was any way this type of damage--appearing to come from a vertical impact onto the hood--could have occurred on-site. He dismissed the possibility, stating his team would have reported it. When I requested to speak with a senior manager, Ken said he had already escalated it, and they both concluded it was not Sun Devil Auto's responsibility because I did not report the issue before leaving. The entire conversation was focused on denying liability, with NO INTEREST in helping resolve the situation. My insurance company reviewed the photos and determined the damage was not caused by another vehicle. Additionally, I remained in my car the entire time after leaving the shop, so I would have noticed if the damage had occurred elsewhere. This matter has been reported to the Arizona Attorney General's Office - Consumer Affairs Division. Interestingly enough - this EXACT ISSUE HAPPENED TO ANOTHER CUSTOMER. Read the review here: https://www.yelp.com/biz/sun-devil-auto-queen-creek?hrid=Sdx8wc13xTALYy7xZkSSVg&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) DO NOT GO TO SUN DEVIL AUTO (QUEEN CREEK).

Jeff is top notch..Trust his services and have never been disappointed. Been coming here for yearsread more

I highly recommend this location, my dad has been coming here for years. We have brought in 3 of…read moreour vehicles each with a variety of different issues and for regular maintenance as well. I really appreciate Jeff and Cameron, they are so nice and patient. Their whole staff is just really awesome, they get the job done the first time and they always go the extra mile to make sure your vehicle is taken care of.

Bartling is the place I take all of by vehicles, diesel truck, Jeeps and even the RV. They are a…read morefamily run business that knows what they are doing. They tell you the truth and fix it right. They also tell you what needs to be done now and in the future. I highly recommend them! I have been going there for years.

I was VERY disappointed in how this business treated my father. My dad who is a retired Veteran…read moretook his truck there to be looked at. He has done business there before but this time we had an awful experience. They tried to charge my dad 1200-2000 for a $300 rear brake job and possible hub seals. Obviously this is an absurd price, call around and ask mechanics this is CRAZY! My dad couldn't afford that and went to go pick it up and they would give him his keys until he paid $180!! They didn't even tell them they were going to charge him for taking off his rear tire and putting back on. I am appalled that a company would do business like that. My Dad is 74 and has never in his entire life had someone charge for inspecting rear brakes. I would not recommend using this facility. The way they treated my dad was awful!

had mechanical work done on my car and couldn't be happier with the experience. Keegan was the…read moretechnician who handled everything, and he did an outstanding job. He was knowledgeable, professional, and took the time to explain what needed to be done in a way that actually made sense. The work was completed efficiently and correctly, and my car runs great now. It's clear Keegan takes pride in his work and cares about doing things the right way. I highly recommend asking for Keegan if you need reliable, honest mechanical service.

I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.