Bought the tires oniline after running over something and getting a flat. Scheduled my appointment online, went in, they checked the other two, changed out the spare and the other rear tire, and I was off! Took maybe 30 mins in and out. I have my new tire place, no more dealership PIA for me. read more

Rainy day today, they have a tent set up and cones set up to direct people to be able to get in line for a tire air check. You don't have to get out of your car, they will fill the air for you - if it needs air. read more

Discount Tire - Tires Near Me - Gilbert, Arizona

I made an appointment to take our Tesla in for a tire rotation. Aiden and Jackson were the two staff members that helps me. They were very knowledgeable and super polite. My car was done within a few minutes and I was on my way. Thank you for a friendly and expedient experience. read more

Discount Tire - Tires Near Me - Gilbert, Arizona

Came on here to leave a 1 star bad review because of an employee "anchor" refused to repair a tire, so we agreed he would put me in the queue and I would go home and be back in ten minutes with a new tire. I came back with the new tire ten minutes later to find out he never put me in the system and just brushed me off like we didn't just have a conversation about the plan. Luckily Jackson got me taken care of and treated me with kindness. Customer service is everything in running a successful business. Kudos to Jackson for knowing how to treat a customer and shame on anchor for the way he addressed me. read more

I scheduled an appointment for a tire rotation with them, I arrived on time and per their tracking information my car was to be ready in 45 minutes, after an hour my car had not moved from the parking lot. This is my third trip to this location. They are more interested in talking to customers on the phone than dealing with customers waiting in line. I was waiting to be seen and they took 2 calls before calling me up. Having worked retail, you take customers waiting first and ask the caller to hold!! read more

Great service as always! Ended up going in for a nail in a brand new tire (also gotten from them). Fortunately, it was repairable. They got my car serviced fairly quickly, considering me being a walk-in during a busy time. I wish I got the names of the techs who helped me out but thank you nonetheless! read more

Stopped by to get my tires checked and the service was great! There was a car already getting its tires checked ahead of me so I waited a few minutes. The associate was friendly and informative. He checked all four of my tires, gave them some air, and then went over with me what he found my tires needed. This service was free of charge and all within the comfort of my car - I didn't have to get off! Will definitely be back for my tire rotation soon! read more

My husband brought his vehicle into this location on 4/9/2025 with an issue with his rear passenger side tire and wheel. The assistant manager, David, suggested he purchase not only the damaged tire but also a second so the car would be properly balanced. My husband initially went off David's suggestion but then decided on purchasing two more for the front tires. After being installed, my husband left the store on his way home and was about 5 miles from the store when he experienced a complete flat on the front passenger tire. He called back and David informed my husband " he was sorry to hear that" and suggested he go to another store closer. After making it to the Discount Tire at Gilbert and Riggs, the store manager, Serjio, informed my husband the last store had not properly installed the valve which led to the flat. He also informed my husband that the lug nut had been over tightened during installation and they had to break it off to correct what the first store failed at. My husband was also told he would need to make an appointment at Brake Masters to fix the wheel's lug nut. All that money spent only to end up two steps behind where he started. Awful work and bad management for having people doing poor work at store #44. I hope this review is actually seen by Discount Tire, just so they know exactly how people are NOT doing their jobs. This potentially could have led to an accident or even worse a fatality! I'm grateful our two young children were not in the car at the time of their mishap. read more

Discount Tire - Tires Near Me - Gilbert, Arizona

Got a nail in my tire an hour before having to pick up my kid from day care (we only have 1 car right now). Came in to Discount Tire and let Justin know the situation. He had me patched up and ready to roll in 20 minutes! And to my surprise, with no $ charge for patching up the tire. I couldn't ask for better experience. Thank you so much Justin! A++ read more

I've been flustered all morning trying to find someone who could handle my tire size (285/45/R22). I called multiple places, even bought tires elsewhere, only to find out they wouldn't install them -- which was incredibly frustrating. Then I called Discount Tire, and right away, a cheerful and helpful voice answered -- Jon. As soon as I explained my situation, Jon told me he had my tire size in stock and could get me in immediately if I arrived within 30 minutes. I drove straight over, and true to his word, he got me in right away and had everything completed within about an hour. At the end of the day, it's all about customer service -- and Jon absolutely delivered. This Discount Tire isn't even the closest one to me (I drove 40 minutes, even though there's another location just 10 minutes away), but it was well worth the drive. Highly recommend this location and Jon for outstanding service! read more

Amazing service! I went in for a screw in my back right tire, and they had me in and out in an hour. I did not have an appointment due to this being a wrench in my day, but the gentleman who had helped me, Jackson, was wonderful and informative. The inside was clean, and communication was great about price, warranty, and the overall plan of action. Thank you, Jackson, for taking care of me and my car! read more

My car had to be towed there. I had the repair and replace warranty on the tires from before so this only cost me $40. Very nice and I recommend this store. Few weeks ago they replaced my rear tires and gave me a sweet deal on 2 tires for only $10 more than this one today. They helped me out when I was in great need day after my kitten SnowBlaze died from brain tumor. I appreciate everyone who helped me out through all this difficult time! read more

I made an appointment and paid online for new tires. I got there and the staff was so friendly and quick! My appointment was for 10:15 and they were done by 10:28. I had brought a book to read and didn't even get the chance to open it! highly recommend. read more

I had an appointment for 5:00 PM to get a nail removed and fixed. My tires have plenty of meat left on them. I drive a 2014 jeep wrangler. The attendant was cordial greeting me. I told him what I had and he said, "Let's go look at it". He looked at the nail. It was in the middle of the tire treat. Not on the side or anything. He right away told me he could not fix the tire that I needed to buy new tires. He was pushing the new tires. I told him I did not want to get new tires yet. He said he could not fix the tire. I told him fine and left the store. I went to Big O tire off Williams Field road. They fixed the nail hole without questions. I am to assume that the employees at Discount tire get paid with Commissions. That is fine but next time listen to the customer. You truly lost a customer for life. read more

My friend went in for a low tire issue ended up being a nail in his tire. Came out with a scratch on driver side back door. There was no accountability for damage they did. They even said he couldn't prove it happened in the time it was at the shop. Do not recommend this specific shop to anyone. read more

Drove by to check out by L/R tire. They did not pre inspect my car before they took it to the shop to repair the tire. After the service was finished they did not do their post inspection and have found a good size scratch on the same side the tire was being replace. they did not take any effort nor the responsibility for at least it being an accidental mistake. read more

Amazing service! I thought I'd be carless all day, but discount tire replaced my tire in about 20 minutes. It wasn't just a patch. They had to replace the whole tire and luckily had my specialty tire in stock. They even price matched with Walmart. Amazing! It was under warranty at Henry Brown, but they didn't call us back so glad we just took it here for quick service! Appreciate Gavin taking care of it! read more

Broke one of my studs in half and refused to even help fix it. Watching them use the air guns is a joke, broken stud with no apology. I had swapped a spare on by hand 2 days before. If you want inexperienced techs working on your car with no accountability taken from management this is your shop to come to. read more

Discount Tire - Tires Near Me - Gilbert, Arizona

We have a discount tire that is closer to us but choose to come to this one because of the quality of work and service. Have always had a positive experience and they do a good job of staying on time, which is greatly appreciated. read more

Always go to Discount Tire when I need tire work done or new tires. This location is one of the best. Brought my car in for a tire rotation and it was complete in 15 minutes. Austin took car of us today and was extremely polite and got us in and out very quickly. The great service was at no charge. Thank you! read more

Discount Tire - Front of store. - Tires Near Me - Gilbert, Arizona

My daughter had her tire changed on her car. When her and my husband pulled up to pick it up, some man and woman were getting into her car. At first my husband saw the man and thought it was a worker but then realized it was some random people. When my daughter walked into discount she told the worker that someone was in her car and he said, yeah we don't typically lock the vehicles when they are done- and another employee said, well it depends on what kind of car... And then he asked, was something stolen? WTF. So if something was stolen, what would they do about it? Also, some random person can access your vehicle when it's in the care of Discount and worse someone could be hiding in the back of your car when you go to pick it up. Maybe putting a tracker in it. Don't let your young girls go to this place. That blows my mind that they would leave your vehicle unlocked. Why??? You have the damn keys to lock it. read more

Thank you Jackson and Ezekiel for their services. Instead of calling me at the counter, Jackson came up to me and shook my hand, which I find very respectful. That's how you build a rapport with customers.! I applaud the guy who is doing the tire pressure outside. It's hot. Please make sure he stays hydrated. I came in for an appointment for 845 as I was on time to my appointment. I didn't get to talk to you until 846. But the appointment did save me some time. I was able to get my tires and head out. read more

I came in to get my tire patched and the guy tried to upsale me wipers that I didn't need and after telling him I wasn't interested because im on a tight budget he said ok and took my car in then half way threw the patching process another red shirt sales man and came in told me my spare donut tire didn't hold air I told it's fine just leave it be they gave me my car back and I checked the trunk these fine gentleman threw everything half asses back into my trunk tge spare wasnt bolted down thrown in upside down my jack jack and tire iron were just thrown in there I have pictures of there handy work they also made my tire look if this is the kinda of server these guys are providing I'm highly dissatisfied read more

I went to discount tire's to get the air checked on my tires, I was told that I needed all new tires. After calling around and discount tires price matching I left my are with them. Saturday the job was complete and I was unable to pick up the car. I went there today (Sunday morning) and my rims were scratch on the flat part of the rim, it looked like they used a tool to pry my rims off and destroyed one of them completely. My rims were in almost perfect condition because I take very good car of my car. I intentionally ended up leaving my car at discount until Monday morning so that they couldn't blame me for doing that to my rims. Moral of my story is I clearly didn't end up saving any money now if I have to take care of repairing my rims. I should have just gone back to Big O tires who has also replaced tires for me before and left my rims in the condition they were in when I took my car to them. I also filled out a complaint for on the discount tire website. read more

Shoutout to these wonderful people! David, you're a real one! Thank you for the fast and friendly service. Thank you so much for being kind and helping this mama to get 4 new tires. Now my precious cargo is safe to travel with me! You are amazing! read more

Service is friendly. Do not come to this location without an appointment unless you know it won't be busy at all. I've made the mistake and I waited 2 hours for a nail in the tire to be fixed. read more

Discount tire has the best customer service! Their employees are always kind and compassionate. Doesn't matter what location I go to, they are always the best! read more

Title: Spent $800 on Tires--Still Treated Like I Don't Matter Review: I'm beyond frustrated with this Discount Tire location. After spending nearly $800 on a full set of tires, I expect at least basic respect for my property; but that seems to be too much to ask. This is now the third time they've either removed my chrome tire valve caps and replaced them with cheap plastic junk or just left them off altogether. Not once has anyone asked for permission to swap them, nor have they offered to replace what they took. I've spoken to the management twice about this exact issue, making it clear that while it may seem like a small thing to them, it matters; a lot! especially when I'm trusting them with my vehicle. I even told them directly: "This kind of thing shouldn't be happening at all, let alone repeatedly." Clearly, the message didn't get through. This isn't just about valve caps! it's about a lack of care, accountability, and professionalism. If they can't get something this simple right, how can I trust the quality of their service or the integrity of their work? Customers spending hundreds of dollars deserve better. read more

Great service! I was looking for a place to check on my tires before I had to make a 6 hour drive and I came early on a weekend - a Saturday and I really needed to check on my tires because I didn't have a lot of time left. I came and they checked my tires and put air inside my tires super fast! I didn't realize that there was a line outside where they just pump air into your tires for free! That is super convenient and really effective because it looks like they were really packed even right when they just opened too. I will definitely be back! read more

Discount Tire - Tires Near Me - Gilbert, Arizona

Don't get me wrong, their tire service is outstanding. It's the courtesy tire fill up that sucks. It never fails that I am missing one or all of the valve caps after getting air. AND I TIP! Two months ago it was all four, (two dollar tip and BK coupons). A week ago it was 42 (5 dollar tip, and I asked the supervisor air guy if they were outback on = "yes"). I bet they have a shit ton of valve caps somewhere! How about this for every missing valve cap, take a dollar from their tips. ‍ read more

I had to write a review on my stop here yesterday. Typically Discount Tire is one of the places where you get outstanding customer service no matter what time you come into the shop. Yesterday I pulled into the shop about 10 minutes before they closed. I was going to have my tire pressure checked. As I pulled in I saw the person working the tire check station walking into the shop. I sat there for about 20 or 30 seconds waiting to see if anybody would walk towards my car. Nobody did. I know that the person working the tire check saw me sitting there. He made absolutely no effort at all to acknowledge the fact that I was there. I would have been okay if he would have put his finger in the air and said one minute I'll be over there. I would have been okay if he would have just said we closed that for the night sorry. He did not do anything. Like he was just expecting me to drive away. My honest feedback is I would consider going to any number of the other Discount Tire locations in the vicinity of that one. I do not recommend stopping at that location. read more

Salesperson 505 - Steven M O - Steven is simply AMAZING! I don't leave comments like this often. I am 64 years old and been around the block. Steven was professional,friendly, courteous, and respectful. He listened and understood my concerns. Address the issue. Steven is a great person and a blessing. I wish we (our country) had more people like him. God Bless you, Steven from the bottom of my heart. Sincerely Darren read more

Came in with a leaking tire, they got me in and out within 1 hour! Great service!! 10 stars !!!

I have a fleet account and brought In a loose tire and wheel to have a nail repaired. It was 5:15 when I dropped it off and it is now 6:18 and still haven't seen my tire. They are closing town shop and cleaning the office before I got my tire. I just got an associate and asked where my tire was since it's almost 6:30, and he said oh yeah, it's been sitting in back! They are a complete waste of time for a business owner ! Isn't that the whole reason for a fleet account? I have the person helping me at the counter $20 to tip the person fixing my tire, and instead it was forgotten about and I had to grab someone else to help me out! I tip the attendant every single time I'm there, but for some reason I always seem to have to ask where my stuff is at. They have a hard time changing the loose flat repair I bring in after tipping them, why would I bring any of my dually diesel pickup trucks in for sets of 6 new tires! Bad customer service when I went out of my way to be over the top towards them and it's a common theme with this store read more

There was a young blonde kid I say, kid, but I mean late 20s who had incredible energy and enthusiasm and was very helpful. He made the experience for me. They did fix my flat tire, which I purchased there for free and I'll be back on the road pretty quickly. read more

Hardly leave review but this one really disappointed me. Came in for new tires just a few weeks ago and installation of wipers, paid for cert. Recently one of the tires blew out and went in to replace. Sad to know that I had to pay for a new cert, additionally they did not actually installed my wipers from last time. After service they asked where the hub if my tire was and I told them it was in the trunk where the spare tire would be as I made sure to keep things organized. They said they could not find it and even tried to look there. I ended up removing the spare tire and found the hun sitting right there. This detail was minor but added on to the other things made this experience pretty bad after spending so much money. Edit: Previously rated 1 star. Discount team Kyle and Austin reached out very quickly and assisted me in making it right. read more

Went in for a free air check after my "check tire pressure" light had been on for a few weeks. Initially thought it was just a faulty sensor because the last time I had them filled, that light never went away. During today's visit, the person at the air check mentioned one tire was at 18psi which would indicate a nail or some type of problem. Guy was not only doing his job but he was genuinely trying to help out by letting me know the severity of only one tire being that low. That convinced me to make an appointment, and took it back in a couple of hours later. And sure enough, the tire had a nail in it. They patched it up in under an hour. Didn't get the person's name but whoever was at the air check at 11am today, I appreciate you. This was all free by the way. Figured the least I could do was leave the shop a review. They even replaced a missing valve cap on that tire. Thank you! read more

TL;DR I was in and out with new tires in 30 minutes thanks to Jett Black! I dropped in on a Friday morning to get a tire patched after I ran over a screw. Unfortunately my tire was down to 2/32" tread and they would not service it. I accepted it was time to replace all the tires on my car. However, I had a bunch of errands to run that morning and didn't plan for a 2-3 hour wait. I let the employee who was helping me know and he got me in and out with new tires in 30 min! What?! I know! A big shoutout to Jett Black for making this happen! read more

Went to Discount Tire today to get new back tires. David tried selling me on new lug nuts for $50 before even seeing my current ones. I declined, knowing I didn't need new ones, and he shook his head laughing and walked away saying "okay." It felt very unprofessional and dismissive. I understand trying to upsell, but the audacity to laugh after I said no twice? Asking if I'm sure I understand what a lug nut is/does? While I appreciate the quick service (they were done in about 30 mins) I don't know yet if I'll be returning to this location based solely on David and his lack of professionalism. read more

I recently had 2 tires that needed to be replaced and the assist Conner was the utmost professional gentleman that I have seen take his job seriously in a long time not only did he pro rate my tire and get me a discounted price on what I was originally quoted but even said that I didn't need to replace the back tires right now and I could wait a few thousands more miles and that they were still good . I have been in customer service for over 40 yrs and to see this young man care about his job and the customer especially in our society these days was definitely a blessing . read more