my truck had been starting rough so i stopped to have the battery checked. Gavin tested the battery…read moreand advised it was failing. He showed me options for batteries and i purchased one. i asked if he can install the battery for me, and he agreed. He had some trouble removing the connection and a lady (the manager?) came out. i asked her a question about what she sprayed on the connection, she ignored me completely. Gavin finished installing my battery, was kind, courteous, and professional the entire time.

This review is not written to discourage others from shopping at this AutoZone location -- it's a…read morereflection and a heartfelt call for stronger leadership and greater empathy from the store's management team. Recently, I found myself in a difficult situation when the water pump on our Mercedes went out. None of the local stores had the part in stock, so I spent nearly $400 ordering it directly from AutoZone's website. While waiting on the part, I parked in a clean, out-of-the-way area of the lot where no cars typically park, and began preparing the vehicle for the installation. What followed was surprising and disheartening. Instead of a simple conversation or a show of understanding, the manager made the decision to call the police on me. Thankfully, the responding officer showed empathy and chose not to escalate the situation. Unfortunately, that wasn't the end of it -- the store's contracted tow truck was sent out twice, though even the driver expressed discomfort with towing us, recognizing the situation for what it was: people going through a tough time, trying to fix their car and move on respectfully. And yet, early Sunday morning -- 8:45 AM -- I was berated by the manager in front of her staff. I apologized, explained I was nearly finished, and asked for just a few more hours to complete the repair. Her tone remained harsh and dismissive, calling our vehicle an "eyesore" more than once. For context: our Mercedes, while temporarily immobile, Blue Books for over $20,000 in its current condition. So to call it an "eyesore" was not only inaccurate -- it was unkind. As someone who has worked in hospitality and management for over 15 years, I've faced far more difficult situations with far more grace. Leadership is not about flexing authority -- it's about setting the tone, finding solutions, and recognizing when compassion is more powerful than control. Had she approached me respectfully, I would've gone the extra mile to finish immediately. Instead, the energy she gave was adversarial from the start. This review is not about revenge or anger. It's about the hope that this manager reflects on how her actions reflect on her team and on AutoZone as a whole. Management is a privilege, not a platform for power trips. And when you're in that role, you're not just solving problems -- you're teaching your staff how to treat people. I truly hope she sees this not as criticism, but as an opportunity. With the right mindset, she can grow. She can choose to lead with empathy and teach her team to do the same. Because in the end, it's not about a car part or a parking space -- it's about how we treat one another when it matters most.

Huge thanks to Brian at Get HID Lighting for the clean install on my cab lights and rock lights…read more Everything was done with precision and looks awesome. He knocked it out with a quick turnaround and top-tier workmanship. You can tell Brian knows his stuff and takes pride in getting things done right. If you're looking for solid lighting upgrades and dependable service, I definitely recommend checking him out.

I went in for a warranty on my work van it was fully covered they replaced one bulb and I was back…read moreon the road I had them install LED lights inside to see if it would work and it is great , I was looking at installing light with battery but this is cleaner and simpler and cheaper. This is the 4 th vehicle they put led headlights and interior lights on since 2016 (I would do more but me newer cars come with leds) New location as of Jan 2025 5324 e main st Az 85205

I bought a new Battery for my van and they installed it on the spot. There was a slight delay due…read moreto change of staff, but nothing excessive.

Very helpful and efficient. The store is super clean too. I needed new battery and was able to be…read moreon my way in less than an hour (I was only one in the shop at that time).

My 76 year old mom , took my car here to get an oil change for me . She was concerned that I had…read morenot gotten an oil change. Michael did the work in my car , and took extra time to speak with my mother and make sure that all of her concerns were met . My mom came home and said Michael was so helpful , and took extra time to explain all he did for the car . My cars running great ! Huge shout out of excellent customer care from Michael in Automotive !

This Walmart Auto turned away my wife with a flat tire at 6:50pm because she didn't have an…read moreappointment! She needed help changing to the spare and I was out of state on a business trip. All other tire/auto shops were closed. She was in the middle of dropping off our kids at activities in Gilbert and Mesa and couldn't wait for a tow truck. What a bunch of lowlifes! Stay away at all costs. no human decency and no compassion or grace! my wife would have gladly paid whatever the charge would have been. Unfortunately, she didn't anticipate the flat and schedule an appointment.

I have only been there twice. I love the store. The staff are all exceptional. The store is set up…read morewell. Very neat, clean and organized. Heading there this weekend for a few more items. Great job everyone. I'll check out service next. Thank you folks.

This is a newly opened store here in Mesa. It's an RV and outdoor supply store. Now they don't sell…read moreRV's or trailers but they do have a service department to work on them. They also sell supplies and parts. Now the staff was helpful to a certain degree. This is a much smaller version of a Camping World just more reasonably priced I'd come back in for certain items.

We're out looking for our retirement 5th wheel trailer to travel our beautiful country in and so…read morethe boyfriend decided to stop in and look at the Reflection kind of what we're looking for something large but not too crazy to get in and out of our RV gate at home. The sales guy was a little off but not bad to the point of being super annoying I felt rushed looking at different options. Yes it was 200 degrees out but i'm a very easy customer who knows what she's looking for in my layouts. But the owner inside the sales office was friendly and answered all the questions and concerns that we asked. So for the most part not a bad experience and they had some very nice trailers to choose from so I would recommend coming in and buying a trailer from them.

Top notch purchase of my 2023 forest river forester 2251LE. They took the time to listen to my…read moreneeds and I purchased an incredible coach.

I truly can't say enough good things about this place. Dealing with the owner, Vitali, is nothing…read moreless than complete professional. Easy to talk with and explain all that's involved. Follow up status calls, fair pricing and an all inclusive staff to guide me though mechanical and body work. Honest, Fair. Quick. Highly recommend!

I took my wife's 2015 Toyota Camry into Pitstop Performance for 2 new control arms and alignment…read more It was done the same day at a great price. I would highly recommend.

I couldn't be happier with my experience at Underdog Motorsports. From the very beginning, they…read moretook the time to understand exactly what I wanted out of my 2025 4Runner. My priority was improving the ride quality without sacrificing a great look, and their recommendation of the Eibach suspension was absolutely spot on. The difference is incredible. The harsh jolts and stiffness that I experienced with the factory suspension are gone. The ride is noticeably smoother, more controlled, and much more comfortable on the road while still giving the 4Runner an aggressive, clean stance. It honestly drives the way I always hoped it would. What impressed me just as much was the team at Underdog. They were knowledgeable, patient, never tried to oversell me, and clearly cared about getting me into the right setup rather than the most expensive one. Their installation was flawless, communication was excellent throughout the process, and they treated my vehicle like it was their own. If you're on the fence about upgrading your suspension, I can confidently recommend both the Eibach setup and Underdog Motorsports. The improvement exceeded my expectations, and I wouldn't hesitate to trust them with my vehicle again. Five stars all the way!

Weather you are looking for wheels, tires, suspension upgrades, lighting or just some extra off…read moreroad gear, Bret and the team at Underdog has it figured out. Even better than all that they are a small family owned local business check em out you will not be disappointed.