Went in to get my charging port on my iPhone fixed and was quoted 7 hours. They told me they could…read morefix the crack in the back as well for a discount and I agreed. Got there to pick it up and Zach said he forgot to do the charging port. Problem was the work took an hour longer and it's now closing time. Didn't even fix what I went in there to get fixed first and foremost. Now he texts me and said the part won't be in until Friday so I'm gladly going somewhere else and switching the family over to a new repair shop.

Unfortunately, the quality of their work did not live up to the friendly service I initially…read morereceived. I brought my iPod in for microsoldering repair after damaging it while replacing the hard drive. The technician quoted me $50-100 for the repairs and a timeframe of about a week. Three weeks go by, and it's finally ready. Then I was handed my iPod, haphazardly half assembled, with a verbal warning to handle it carefully. This cursory state was disconcerting, but I accepted it, paying the $150 in full. I carefully and promptly close it up to avoid any further damage, then power it on to test it. I am met with an error screen and a bricked device. Keep in mind that the device functioned fully before their "repair" at the disconnected ribbon connector port. I emailed them to see what could be done to resolve this, and they responded with a deflection, saying they don't know about mods for these devices. However, the problem has nothing to do with the device, which functioned fully, and everything to do with their so-called repair. I replied to their email voicing my concerns, and have received no response.

Reached out to Mac It Better regarding an iPhone screen repair as I previously had a great…read moreexperience here. This time, not so much. I never even received a response to my inquiry. Oh well, found someone else so it all worked out.

After my MacBook Pro went down one day during a work appointment and wouldn't restart/reload, I…read moreneeded to find someone fast and someone fair. I lucked out big time in coming across Dave, the owner of Mac It Better. He came to me within an hour of my call. Due to my schedule, he took the computer with him and then had it back to me in a few days. His communication about the issue was superb and he was so fair and so great to work with. He has an extensive background in fixing apple computers. I just feel really fortunate to have found him. Highly recommend. It's hard to find even decent service these days and also someone who is just a good person. He is great! I will be using him for my apple needs in the figure! Thank you Dave!

We were visiting from out of town, and my iPhone had a sim failure message come up. We called…read moreAdrian and he got us right in, fixed the problem immediately, put a new screen protector on for me, and all for a great price. Highly recommend!

Basically the best service I have ever had! Quick to reply. Extremely fair pricing. Fixed my iPhone…read more14 pro camera wicked fast! If you need any tech repairs, this is your guy! No wonder he has reviews on Google!

They were a ton of help. Stopped in with a screen that wouldn't respond and they showed me how to…read moreforce restart my phone and fix it without ever having to check me in or charge me. I was braced for at least a $100 repair and a couple hour wait -- in and out in 5 minutes. I will definitely be going out of my way to use them in the future. Highly recommend. Oh and the artwork hanging up in their lobby is pretty cool too.

Absolutely amazing and quality service! I really needed my phone repaired and I was able to…read morereceive it in about an hour.

Excellent customer service once again Hobi was amazing he gave me some excellent tips and advice…read moreon how to care for my phone definitely will not take my phone anywhere else!

SCAM! Hobi, nice guy but he is a bonafide shady, lazy scammer. I spent $175 on a back-glass…read morereplacement for an iPhone 15 Pro. MORE than the Apple Store out of warranty replacement. Apple does a full replacement as well rather than just the glass back. Hobi did an awful job. When I got the phone back one corner of the glass was clicking in and out of place because he didn't use adhesive the first time to seal it (half of the job btw.) So it was loose and bound to break again. I went back in to watch him do the whole thing properly again, and it took him 5 MINUTES. He initially quoted me for "$220 but I'll do it for $180 as a discount." which I brought down to 160 but after his "extra fees" it still hit 175. I spent $175 on 5 minutes of labor that I HAD TO GO BACK AND MAKE HIM DO AGAIN PROPERLY, for a $15 glass back. He does a great job of ACTING as an honest "I don't want to overcharge my customers" reasonable guy. But, it's all a hoax. Right after he scammed me, I watched him charge a lady $40 to just put on a screen protector and buy a $5 phone case. He also does a "diagnostic" that runs you $55 to basically just open your phone up and clean the ports. Anyone could do that for the first time on their own in less than an hour with a pipe cleaner and microfiber cloth. Save your money, time and mental-wellbeing (main reason I'm writing this) by skipping out on this place. Any other 3rd party repair shop is better than this place. For anyone who decides to go based on the hundreds of fake reviews posted here, I pray for you and hope you read this one.

Sina responded so quickly and was able to schedule same day repair on my iPhone screen. So quick…read moreand kind when I met him. I was in a meeting when he came and did his magic with fixing my phone quick! Would recommend! Thank you!!

Kind, courteous, knowledgeable, speedy..more affordable than a new phone and store was stocked with…read morethe glass I needed for the repair!!

I'll start out by saying Chris is the man!! I've always tried to save money by being a "YouTube…read moreHero" and that can sometimes backfire. I decided to replace the battery on my iPad Air myself and managed to cross a thread on the screw holding the battery connection down...critical failure to say the leas. I took it into Chris who took it to the back room and worked his magic...he managed to get it screwed down and saved my butt big time!! I can't thank him enough. I asked him how much it would've cost to allow him to do it and it wasn't much more than I paid in parts, let alone time and headache. Lesson of the day, spend the extra few bucks to have a professional like Chris do it.

Got mixed estimates of how long it would take to replace my phone battery. I was told 15-30 and it…read moretook an hour. Their quote beat out everyone else, and service was alright, but it may be on its way down. They have pre owned iPhones for sale, but not more than 10-15 at a time. Cool place to check out, but not very uptempo in terms of service.

Repair was fast and affordable. Older iPhone model and had it done in hr. Thanks for the serviceread more

Ask about service for a desktop. Alan responded they do not service iphones. Never asked for…read moreIPhone service. Still said they are not interested. Was blown off without even wanting to know what they could have done. Very rude customer service