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    I've been going to Staples for several years. I have always had a good experience. I bring in my Service-Stability dog (who is well behaved) and everyone is kind to him. I have a PDF from Etsy that I'm not able to print at home and tried to send it to Staples website. I wasn't able to do that and called someone at Staples at the print center. A woman whose name I don't remember tried to help me download my PDF but I couldn't figure out about the "paperclip" on my iPhone. She was kind and patient. I came into Staples today with my Service dog and Brian helped me download my PDF and email to Staples using the PAPERCLIP! Brian was kind and patient, too. Staples is wonderful!!! Someone opened the door closest to me so my dog and I didn't have to walk all the way around to the exit door. I appreciate that because my ankle was hurting. Thank you to everyone at Staples.

    Val M.

    It puts the lotion on its skin...... or you can visit Staples and get stocked by a nosy and overly interested Manager. I'm all about customer service and helpful people but there's a line. And the Staples super stalker crossed that line. In my 15 minute shopping's trip I was guided into Printer ink, phone chargers, rubber bands, power cords and 3 x asking if I needed help. Mind you I only came in there for ink and paper but I was hassled about all their other products. And they wonder why people buy things on Amazon! On Amazon, you get your stuff and you check out! There's no questions about loyalty cards, complicated recycling Inc. rules, and silence of the lamb stalkers. Besides most of the time the stuff is overly priced anyways and I'll just plan ahead next time and Amazon my ink

    Cara T.

    Stopped in on Monday about 4:15 PM. Went over to the Print Dept. Two employees in which seemed to be busy assisting other customers. Store over all wasnt to bristly! I was approached by a sale associate and expressed I just needed a photo print done. I had the USB port & just wanted a photo copy 5X7 printed. He said " there is no way we can do it today, we are slammed & it will be at least 24 hours". I needed it quickly and so he proceeds to walk me over to the printer and said "you can do it quick here". I didn't want it on printed paper?! He was insistent that, that was the only option. Customer service is terrible! This employee came a crossed- rushed, stressed & abrupt! They lost my business & $$. I had planned to also purchase a Texas Instruments TI 82 Calculator that runs around $100 +. Since they weren't willing to provide me quality customer service and "blew me off", I walked over to Walmart & got my photo print done with assistance from their Photo Tech who also rung me up for the same calculator & matched Staples price!

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    7 years ago

    Clean and well lit store, with plenty of parking. Well stocked and courteous employees.

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    8 years ago

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    Ask the Community - Staples

    Review Highlights - Staples

    I wasn't able to do that and called someone at Staples at the print center.

    Mentioned in 2 reviews

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