The young lady that helped me around noon today was very professional, helpful and had me on my way…read morefast. It was a simple task of printing a shipping label and document, then sending out a box. But its more than I can say for the poor treatment I received at Staples, trying to accomplish the same task.

Great customer service on the phone and in person. Jade was so helpful and friendly with an…read moreawkward, large box I needed shipped.

I have had a PO box with Power Pack and Ship for over three years. They truly care if you get all…read moreof your mail, and will chase down any packages that are having issues! A+++++ business with excellent customer service!

I recently went into Power Pack and shipped some items. Abby helped me out. She was super sweet and…read morevery helpful. It's nice to go into a local business and be greeted by someone with a smiling face and helpful attitude. That seems somewhat rare these days. I'll definitely be back!

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

With an excellent staff and prompt service, it is always a pleasure to visit! The store also has…read moremany extras like greeting cards. Helen V

Scott is always very helpful, friendly and professional. Great asset to the store. He's very…read moreproficient in what he does.

If they are going to accept Amazon returns, maybe they should be more accommodating. Even when you…read morebring a boxed item in, they want to charge you $6 for a piece of tape. I don't care how convenient this location is to my home, but I will completely go out of my way to another UPS store, or even just do the hassle-free returns through Kohl's or Staples. They even give you a coupon for the store when you come there! UPS store, you need to step up your game if you want to stay competitive.

Always an easy place to drop off returns. Clean, easy to use and staff greats with a smile.read more

This is a great store! We have done dozens of Amazon returns, made copies, faxed items as well as…read moreshipped items. The crew is always polite & helpful. UPS seems to be fair with the shipping costs. I see some of the negative comments and the only thing that comes to mind is that some people are just too fragile to function out in the world. These folks do a great job!!

This UPS store is conveniently located in the Safeway shopping center at Power and Queen Creek…read moreRoad. Parking can get crowded, but the service is great and the clerks are knowledgeable, courteous and friendly. I only had an Amazon return, but UPS also does shipping, printing, copying and even offers P.O. boxes.

I just left this store beyond angry! I had to fax something and they charged me $51.86. I didn't…read moreknow what the total price was going to be until after it was faxed. If this store really thinks that gouging is ok, I will NEVER EVER go back here for ANYTHING! It does not cost that much to have something faxed! I'm so ticked off. I have EVERY intention of letting anyone and everyone know NOT to ever go to this business. NOT OK!!! The excuse for charging that much from the store was...there are a lot of stores not facing anymore......I could not care less who faces what. The point is, UPS rips people off and seriously thinks that is ok.

I needed to get my fingerprints done, I was in and out of this place within 10 minutes of my…read moreappointment! Very kind people and great to work with.

From the owner: Postal Plus More has been in Phoenix for over 25 years shipping, receiving and selling Hot Wheels!!…read more We are a full service shipping store. We offer package shipping via FedEx, USPS & UPS, Notary services, mailbox rental, copies, faxes, coin counting, coffee, soft drinks, snacks and diecast cars! We used to be on Northern and 19th Ave in the Albertsons Plaza but we are now located on 19th Ave just south of Bethany Home across the street from Christown Spectrum Mall! We have 1000s of die-cast cars in stock for the die-cast collectors out there!

Great customer service!! Fast transactions and nice clerks…read more Always go here for mailing

Update, on Dec 23, they emailed mailbox holders that they would be closed the same day, Dec 23…read more until Jan 5 as they undergo a change in Management. So if you had any last minute Xmas gifts ( or any other important mail or packages) that would have arrived Dec 23 or Dec 24, without warning they announced they were closed for two weeks with no way of getting your mail or packages. At least give ppl a couple days notice! Luckily my wife was forgiving and was ok with a gift 3 weeks later. This was very poorly planned out on their part and wasn't near any realm of good customer service. They've lost my trust.

I have been shipping at Eli for years. I don't know what happened to the owner but Chris is like Dr…read moreJekel and Mr Hyde. He use to be very nice and easy to work with. Now he is extremely rude to his customers! I had an issue with a lost package. When I went in and asked for help tracking the package Chris became very rude!!!!! When I told him that he had just lost me as a customer he kicked me out of his store and told me to go f_ck my self. He did this in front of other customers!! Keep reading the other reviews. You will read reviews that are very similar to mine. I will never use Chris at Shipping by Eli again!! if you drive away your customers you don't stay in business for long!! Your response to my review shows your true colors Chris!! it's not at all hard for my wife to quit using you for her shipping needs!! You have also been rude to her!! Our friends have a similar story to tell!! They will never ship with you either!! What happened to you????!!! You use to be a great guy!! Now you are a pathetic foul mouth bully!! You can't treat your customers the way you do and expect them to come back!! Both Ann and I look forward to using Shipping With Eli again once a new owner takes over!! You are cutting your own business throat!! You deserve what is coming!!

I dropped by this place, but they were closed. The last time I dropped off a package, they would…read morenot provide any kind of receipt because the cost of the paper was a cost. I used to buy things here, but my last experience, along with all the negative reviews, forced me to go to another shipping center 13 miles round trip from my house, even though this place is a few blocks away. I understand that business owners need to maximize revenues, but as a former marketing manager for a $60 billion company, I would suggest that customer service goes a long way toward building a brand and providing some complimentary services are just part of serving the public.

I have made several print orders from this Staples and have always had an easy and smooth…read moreexperience. Most of my print orders are sent online, usually for same day or a quick turnaround. Most if not all of those quick turnarounds are ready way before the estimated print time. I always get a call from a team member to let me know when my order is ready for pick up. The store is clean and organized. Everyone I encounter is pleasant and helpful. I will continue to print from this Staples location whenever I can.

I ordered my first brochure ever. I was told by Staples printing staff employee... who turned out…read moreto be a manager... that if I printed on 60 lb paper or higher, the fold would be rough as it would tear the fibers and look bad... This is completely untrue! I have seen with my own eyes thick card stock paper folded.. and the fibers don't tear! So I did some research..this being my first brochure.. and I learned from both AI as well as later this morning from a professional printer's office... that what the manager said is completely uninformed. I ordered a brochure to be printed on thicker 60 lb paper yesterday and was going to fold it myself using a 'scoring tool' that prevents the fold fibers from tearing.. according to my AI research... I was very clear twice, "DO NOT FOLD" the brochure. I got an email last night my order was ready.. I went in to pick it up this morning, and told it wasn't ready. I replied I had received an email--The order was found.. but the brochure was folded! I said the order would have to be redone..as I was using a scoring tool, to fold myself so the fibers wouldn't tear.. and the brochure looked horrible.. the folds looked horrible, and the fibers were all torn on the fold. The printing person who had taken my order and was giving me such ill informed advice would turn out to be the 'manager!" She insisted my scoring tool wouldn't work! Seriously? The manager had no choice but to agree to redo the oder.. as they had not followed instructions. But I would have to come back tomorrow. Feeling a bit dismissed and worried about my hard deadline of tomorrow at 8 PM... I decided to call the store and speak to a manger just so they could provide some oversight and reassure me my product would be completed, as order by end of tomorrow. Guess who I was transferred to unknowingly? I I shared politely I felt a bit "put off by the way the employee in the printing department was handling the matter, and was worried that I wouldn't get the finished product in time. The 'manager' admitted to being that same person in the printing department..and then proceeded to become challenging and defensive..not at all understanding. The manager told me that she was getting ready to print my brochure this morning. and wanted to do it herself so it didn't get folded. Which doesn't make any sense, as the folding option is a like a side dish you order and would be on the printing instructions, unless the manager didn't write the order correctly. She was rather rude yesterday when I placed the order. I asked for one copy to be printed so I could have a proof, and she rolled her eyes and demanded to know if I was going to place the order. I told her that I had to see a proof first to see if I needed to make any more tweaks as I had converted from pages to pdf format! She wasn't happy with me. She also sat at a back computer and I had to talk very loudly to give my personal information like phone number.. etc.. But I digress.. In my phone call with this manager this morning.. who had just admitted she was just getting ready to print my order... I said, why can't you just continue with that.. and print my order so it's ready today... and not send me to the back of the printing line! After all, they made the mistake! The manager's said she couldn't do that because my order "was already printed." I said I would like some consideration. I needed a solution The manager needed to go on a tirade of defensiveness.."I don't want you do defend yourself, I want to focus on a solution.." But she couldn't hear me... she wanted to punish and blame, so she offered to cancel my order if I wasn't pleased! When I reflected she was threatening to cancel my job when I was now behind a deadline due to their mistake....I asked to speak to her manager and she said he "wasn't in." I asked for his email and she said he didn't have one." But she didn't offer to put me in touch with him at all. She continued with her tirade and said she was "cancelling my order" and she hung up. Wow. Turned out to be such a huge blessing in disguise. I was panicked for about 1 minute and due to my hard deadline.... I called the closest printing place I could find (MixxxMan), it was like finding an oasis in the staples desert. They could do the job.. they recommend 110 paper (much better than 60 lb), they score the paper, there will be no fiber tearing at the creases.. The cost would only be 20. more! They would proof for any alignment errors (a service staples does not offer). Thank you staples for canceling my order..now I am going to have a superior product from someone who knows something about printing. I only have to forgive myself for enduring rude, dismissive and disrespectful treatment because I thought Staples was the only game in town.