So, I went to Desert Financial Credit Union to get a new debit card since my previous one was…read morecompromised. When I arrived, the process was fairly straightforward. However, the agent informed me that in order to activate the card and change the PIN number, I would need to call the number stated on the information paper she provided. It was a bit inconvenient to have to go through this process instead of doing it at the bank, but I accepted it. I rarely use my debit card since I prefer using my credit cards for points and rewards. A few days later, I decided to call the number she had given me, but to my surprise, it did not work. The number appeared to be disconnected. When I attempted to contact their customer service, unfortunately, I received a recorded message that says it was outside of their operating hours, and I was unable to receive any further assistance. I don't have a lot of confidence in a bank that can't even get their phone numbers in order. Due to this frustrating experience, I'm inclined to leave a one-star rating.

I wish I could give 0 stars. Their customer service is THE WORST! I have an account with Chase & B…read moreof A and they give you until 9pm that day for you to make sure your negative balance is taken care of before they start hitting you with OD fees. At Desert? Something can come out & I'll make a deposit literally a minute later and they will STILL hit you with a $30 OD fee. We have this account open just for whatever...The bank's location (Stapley & Brown) is close to our house & EVERY. SINGLE. TIME we try to make cash deposits at the drive-thru ATM, it is 8/10 times broken. Then you'll have to drive around & go in for the ATM inside the building & if it's after-hours, you'll have to insert your card to get into the building & ofc THAT doesn't work. This banking institution is greedy, they love over-charging you with fees & we will be closing our accountS (Checking & Savings) soon after I write this review. NEVER BANK HERE!

Great experience with my sales guy Darian..I will be back for another vehicle when my son graduatesread more

I purchased a Chrysler 300 from Rollit Motors on February 24, 2026 around 5pm…read more Within MINUTES of leaving the dealership, the car started smoking from underneath while driving on Highway 202. We immediately pulled over and within about a minute the car BURST INTO FLAMES. 911 had to be called and the fire department responded. The vehicle is now a TOTAL LOSS. Before the test drive the car even needed to be jump-started because the battery was dead, which should have been a major red flag. The driver also reported smelling oil right before the smoke started. This clearly suggests the vehicle had serious mechanical issues that should have been caught before it was sold. What makes this worse is the dealership's response. The salesman told us on the phone that they "had our backs" and would help us figure everything out. The next day when we called, they completely changed their story and said: "Talk to your insurance." "Not our fault." "The warranty is third party." "Deal with them." They refused to help at all. This situation could have killed someone. My boyfriend barely got out of the car before it caught fire. Selling a vehicle that bursts into flames minutes after purchase is unacceptable and extremely dangerous. Buyers beware.

Great credit union... always answer your questions always nice very professional ..... customer…read moreservice answers 34/7

I came to this location to handle some business. Getting started and settled in a new place is…read morestressful enough, and worrying about finances is the last thing you need. I got a new credit card because of the awesome promo they had going on. Denzel helped me out and not only was he professional and polite, he really listened to me. He helped me get approved in a matter of minutes and I was out the door in less than 10 minutes. I've never been to a Navy Federal that I didn't like. The employees are always so friendly and they're quick processing transactions. I've been a lifer since I was pretty much born (thanks, Dad!)!! I'll never leave NFCU!! Thank you, Denzel!!

The ATM is almost always down I have actually never seen a…read moreworse failure rate than this ATMs.

I've got nothing negative to say about Desert Financial. I read the reviews and it seems like they…read moreare mostly over five years old and written by whiners and crybabies. I've had nothing but good service and friendly interactions with the staff at this branch. Polite, professional and prompt every time I've been inside or used the drive thru. It's a local credit union that serves its community with respect and efficiency.

Undisclosed tracker found in car is now on its way to Aruba. Scandalous allowed loan without…read morecontacting both people on the title. Only giving it one star because it wouldn't let me give zero or a half

most horrible money sucking title loan place worst place ever they took my car sold it and still…read moretelling me i owe the whole loan wtffffffff it should of got paid with my car being sold.dont trust them they are evil scammers and fraudulent individuals who prey on the ones in need.they act like they helping the raza but just hungry motha***** literally they look hungry.dont go there save ur title dont trust them

They have been great with me. Even through my time on disability at work. As long as you…read morecommunicate they will work with you.

The most unprofessional place I've ever heard of. They got mad cause of their own ignorance…read moretherefore refusing to accept the required monthly payment. Actually stated we don't want or need your business and then said we good... After refusing payment they repoed car 30 days later for non payment. What a shaddy unprofessional place. I honestly do not see how they have any business with all the absolutely horrible reviews with similar stories. Do not trust this company and be sure to pass the information on to family and friends.

There's trucks, then there's TRUCKS!!! These are insane. What great customer service by the whole…read morecrew. Happy with the purchase and happy with the customer service. Family run, support their product well. No need for another truck anytime soon, but I'll be sending friends to see Alfonso and the crew.

Deceptive pricing. Advertised price is not actual price! The Ram I was considering had a $10k add…read morefor an "optional" lift kit already installed which was not in the advertised price on Autotrader! There is a photo which lists options added with wording that is vague at best! The photo with the lift description and Autotrader ad makes it seem like the lift is optional but when I spoke with the salesperson, turns out this is not the case. The "optional" lift kit is not optional. The vehicle is advertised at a lower price to draw people in. BUYER BEWARE! Don't trust Google reviews as they can be edited. The sales person has called me everyday for two weeks after I stated I was passing on the vehicle.

Tempe pawn and gold is amazing!! They really saved me, and I give all the thanks in the world to…read moreMichael. The process for a title loan is tedious, and he walked through every step with me and went above and beyond to make sure I understand everything, I am comfortable with everything, and that we can get it all done. They make up feel like that are there to support you and it really was such a relief! The pawn shop also has a beautiful assortment of jewelry, gold specifically and I will definitely be back to purchase some gold. Thank you Michael for all your help!!

Natalie was such a huge help today! She was so sweet and I left with exactly what I needed! I…read moreappreciate her so much!

I have been financed with this company for 4+ years, and from my own experience they are definitely…read morean outstanding company along with the people working here. On countless occasions they have helped me through financial hardship, allowing me to catch up and stay on time with the payments. They are truly very understanding with you as long as you keep them in the loop and up to date. I'm close to paying off my car in the next couple of months, and can whole heartedly say that I will definitely use them in the future for financing a car. 10/10 financing company.

They financed me with a low 600's credit score from Experian and mid 500's with Equifax &…read moreTransunion! I have a high but reasonable interest rate for my credit rating and they're good to deal with once you've purchased the vehicle! As with any lender you need to make your payments on time or there's a late fee but again it's very reasonable only being like $10 if you're less then 30 days late! If your credit improves you'll need to refinance with another lender and they don't have an early payoff penalty! The ladies working in the office are easy to deal with and as long as your first 6 or 7 payments are on time they will work with you a little bit after that if you're late within a 30 day period! Not sure if you're more then 30 days late and hopefully never have to find out! I would use them again if I needed to! Thank you Ark Financial

Great service, helpful, convenient location, staff always nice and friendly, clean environmentread more

AVOID Arizona Financial Credit Union! Customer service is…read moreTERRIBLE -- long hold times, unhelpful staff, and no follow-through. Every issue becomes a stressful battle. Plenty of better banks in Arizona -- don't waste your time here. I'd give 0 Star if I could RUN AWAY!!!