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    Direct Drive Auto

    5.0 (3 reviews)
    Open 9:00 am - 5:00 pm

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    Camelback Toyota

    Camelback Toyota

    2.4
    (1.2k reviews)

    GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

    We bought a used Grand Highlander here a couple weeks ago. My experience at the actual dealership…read morewas incredibly dirty. The women's bathroom was covered in used paper towels, including the changing table so I had to have my husband change my daughter in the men's bathroom. The kid's play area was incredibly filthy and there was a vacuum with a loose cord tucked into a corner of the kid's area. When I asked if I could have somewhere to nurse my daughter I was responded with confusion from the man we bought our car from, and not even consideration to provide us a place to nurse her out of the public space, or the thought to ask a woman that might work there for me. Our salesman otherwise was fine, but not personable at all for someone in sales. When we looked at our Grand Highlander the first time it was covered in stains, crackers and had been sitting there for a couple months. They agreed that they would detail the car. It took them 5 days to fix a broken mirror it had (I'm assuming they had to order the part which is fine) but they still hadn't detailed it when my husband arrived to pick it up. So we had to wait longer, then it still had stains and visible sand, dog hair and crackers. The man we bought it from sent it back, then my husband had to send it back AGAIN to be serviced. We finally just decided to take it home after making them redo the detail multiple times. After my husband got home, we got a call from someone saying they saw we had a "RAV4 serviced there for $600 that day" and we respond no? We had our grand Highlander detailed for free. And we were asked, "Oh! Are you guys in the market for a new one?" This place obviously does not have any organizational skills. My husband left a review and was responded from the woman that typically replies (maybe customer service relations) with her "please contact me!" He reaches out her after she left a number and she never answered after the phone line dies, so he leaves her an email and he was never responded to. We like our Toyota we bought just fine, but this dealer is absolutely disgusting and needs to get their act together. I don't normally leave negative reviews but this place really deserves it.

    Bell Lexus North Scottsdale

    Bell Lexus North Scottsdale

    4.6
    (761 reviews)

    My fiancé and I found ourselves in the market for a used vehicle. Bell Lexus consistently had a…read moregood selection of used vehicles and their prices seemed competitive. We had the pleasure of working with Gary Williams. He was always professional and helpful. He didn't bug or overwhelm us during the process. We came by 4 different times before finding the vehicle we wanted to purchase. Gary was always supportive and easy to work with. During the final paperwork portion we worked with Will Malloy and he also made the process painless. We didn't get pressured into any "add on" packages. He gave us the details and respected our choices. The process from walking in the door to leaving with a car was maybe 2 hours. We were both surprised by and impressed by the whole experience here. If we have to buy a vehicle again in the future Gary & Bell Lexus will be at the top of our list.

    This is the best car transaction experience I've ever had. We just purchased two cars tonight. One…read morefor my girlfriend and one for me. Henri Doku is amazing. He is respectful, knows the cars, and made the whole process feel like I was hoping for and I never thought I'd get that from a dealership but he handled everything perfectly. Joon in finance was great. He explained everything to us in a way that was helpful and took the time to make us comfortable. Will A. helped us get the tech all set up and running. Good guy! Really I have to say Berge (Bell Lexus) is fortunate to have this team. The managers I'm assuming must be treating the team well because everyone seems happy and just wants to take care of customers. Oh and to the dude that likes Protein House. See yuh there again soon. Thank you, Henri! Hope to send people your way!

    Camelback Ford

    Camelback Ford

    2.1
    (771 reviews)

    I bought my truck there today and the sales and finance staff were very friendly and helpful…read more I was very excited as I had not bought a truck new in many years and they shared in my joy

    I have never written a review before, but this dealership absolutely deserves one…read more I dropped off my 2023 Mustang on Thursday for a warranty issue. It is now Tuesday, and they have not even looked at the car. Not diagnosed. Not tested. Not touched. I called four times between Saturday and Tuesday. Every single time I was told "someone is looking at it and will call you right back." They never called back. Not once. That's not a mistake that's a pattern of lying to customers. On Monday, I physically went into the dealership because phone calls were clearly useless. I was told they would replace the EVAP purge valve and run an EVAP test. As of today, the car still hasn't moved. Zero work done. Meanwhile, I've spent more money on a rental car in six days than it would have cost to take this vehicle to a competent independent shop and fix the problem outright. The only difference? I made the mistake of trusting a Ford warranty. They are happy to sell you a warranty for $3k, $5k, or $10k, but once your car is in their possession, there is zero urgency, zero communication, and zero accountability. It genuinely feels like they think that because the repair is under warranty, your time doesn't matter. For anyone reading this: you can cancel your Ford warranty at any time and get your money back. I will be canceling mine immediately. This level of service is pathetic, and the way customers are treated is unacceptable. Avoid this service department unless you enjoy being ignored, lied to, and paying out of pocket for rentals while your car sits untouched.

    Camelback Subaru

    Camelback Subaru

    2.5
    (342 reviews)

    last November that found and fixed an oil leak that was caused by a improperly installed oil filter…read moreby my the. home town Subaru dealer in Flagstaff. Today they fixed a damaged Subaru key fob that I had screwed up because of following crappy YouTube videos on battery replacement. Glad Camelback Subaru is around and so helpful! Larry Ruzow

    I gave Camelback Subaru a shot because I already service my car here and was actively shopping for…read morea WRX. I was ready to buy and already had a deal in hand from another dealership: 2026 WRX Limited at $650/month, no add-ons, GAP included, and a strong trade-in offer. Bri reached out and told me they could beat it, even quoting $637/month. Ray (manager) followed up and assured me they would put together a better deal if I came in. That's what got me through the door. Once I arrived, the entire tone changed. My trade-in value suddenly dropped, GAP pricing was inflated, and no clear numbers were presented upfront. I even switched to a lower-priced WRX Premium expecting better numbers--but somehow ended up being quoted $675/month on a cheaper car than the Limited I already had lined up elsewhere. At that point, it was clear the initial promises were just to get me in. I don't mind negotiating, but I do expect consistency and transparency. This felt like a complete bait-and-switch. I'll be purchasing a WRX elsewhere--and honestly, I'll probably take my service business somewhere else too. Update: I ended up purchasing my WRX from Peoria Subaru. It was a bit of a drive, but absolutely worth it. The deal was seamless, fair, and fast--no games. I secured a Limited WRX for $39,730.30 OTD Price, and the overall experience was significantly more professional. They also offer a 2-tire replacement program as long as you service your vehicle with them. If you're serious about buying, I'd recommend skipping Camelback Subaru and taking the drive to Peoria instead.

    Showcase Honda

    Showcase Honda

    2.4
    (1.1k reviews)

    Great sales experience, frustrating finance process. Brum…read morewas excellent--very responsive over text, provided a clear out-the-door price, and made scheduling a test drive easy. Trade-in value was fair, and everything upfront felt smooth. The finance department was a different story. William Hall was friendly, but the process lacked transparency. I wasn't shown a clear breakdown of numbers and felt pressured into a ~$5,900 warranty. Despite having an 800+ credit score, I was given a 72-month loan at 7.67% APR, which didn't add up. Also noticed paint imperfections on the "new" vehicle--disappointing. They did compensate with free accessories so I appreciated that. Service department has been great, though. Advice: focus on out-the-door price, not monthly payments, and question every add-on. I canceled the warranty, got one elsewhere for much less, and refinanced at a significantly lower rate within the following month. If you want to keep your commission and sales.. honesty and transparency go a long way. That's how you earn repeat customers and long-term trust.

    Definitely the best car buying experience to date thanks to Christian at Showcase Honda! He was…read morekind, knowledgeable, patient, and took the time to answer all of my questions without ever making me feel rushed or pressured. He was thorough and made the entire process smooth from start to finish. We also discovered we had a lot in common, which really added a genuine human touch to the experience. It didn't feel transactional at all--it felt like working with someone who truly cared about helping. To top it off, after learning that I love the Ninja Turtles, he surprised me with a Teenage Mutant Ninja Turtles collectible set. Such a thoughtful gesture that made the whole experience even more memorable. I've never felt this great after purchasing a car. Thank you, Christian! I will definitely keep giving Showcase my business and you should too!

    Direct Drive Auto - car_dealers - Updated July 2026

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