My first visit (it won't be my last) Took my vehicle because a/c blowing hot air. They also did a…read morecomplete inspection and they did find a couple of things that needed repair. They sent me a complete thorough explanation along with photos. All work was completed in a timely manner. They are super friendly. I highly recommend them.

NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

I am learning I can't believe artificially inflated reviews on Yelp - because of these positive…read morereviews, I've been going to Sunland for years. I realized that outside of the most basic work (like breaks, fluids or shock changes), they are not the place to go. When I have issues and take a car in, I leave with the very same issues, but I think they are taken care of. I have multiple cars now which fall into this category. The most recent is a Ford Expedition with a leak. $1500 into the work, the original problem was not solved. In fact, I now have a quote for $1900 for the remainder - when I asked why the problem wasn't solved it was 'oh we misdiagnosed it and you "Approved" the work'. They do not stand behind their misdiagnosis. I have not had this issue elsewhere- dealerships or other big-box repair shops. Another situation - I went in for a check engine light; they replaced a spark plug. The same thing is still occurring even now after my car has had all of its spark plugs changed, and I personally found a broken air hose in the engine and fixed it myself. They went with the computer code but never actually diagnosed the problem. I'm not driving rare cars. When I reflect back on previous cars I've had issues with, the same pattern occurs - I take it in, the problem is not fixed, I am quoted a large estimate, I buy another car - the savings I perceived to have were never worth it. Consider this when you go in.

My car's front passenger door started making a snapping sound, so I went to Fix Auto Tempe. They…read morequoted $990 and warned costs could go into the thousands if more issues came up. For a 16-year-old car, it didn't feel right. Before heading home, I stopped by Good Works Auto Body nearby. The owner came out, calmly took a look, reached inside, and adjusted the panel--the problem was gone in seconds. I also showed him the paint scratches on my car, and he gently wiped them off with thinner. Just like that, my car looked clean and blue again. When I asked what I owed, he smiled and said, "I didn't do anything--no charge." I was honestly taken aback. It's rare to meet someone who leads with genuine care instead of trying to make a quick transaction. This kind of integrity stays with you. I highly recommend this shop and will absolutely return.

I brought my car in because of starting issues, thinking it was an altenator as I had been to…read moreOriellys and there test indicated starting issues, nothing wrong with the battery. Good works said it was a battery sensory that was wrong costing me over $600 dollars and a couple of days later my starter went out. They estimate was $1,000 dollars and the starter itself was $700. I had to go and research a fair price and was able to get it down a little, but with labor and SHOP Fee's it was almost the same price to fix. I Will never go back to the this place as the advertise to be a family shop and there prices are very high for all parts and labor. It left a very bad taste in my mouth as i had to spend over $1,400 dollars of repairs and the first battery sensory repair was not even needed. Go at your own risk Rob

Service was quick and clearly defined and I paid exactly what was agreed to. I go to Jiffy Lube in…read moremany states to keep my camping van running well. Although each is different they all do the same process. 1 take you in order of arrival and tell you how long the wait is if any. 2. Check you in and give cost. If you don't like it at that point you can drive away. 3. Do the service as agreed to. 4. Charge you as agreed to. Therefore I don't understand some of the poor reviews. I really appreciate the service.

Not a fan of this location. They charged me to top off the coolant reservoir and I checked when I…read moregot home and of course they didn't do it(pic attached). Who know how many other services they fail to do for each customer. Are they really changing my oil? It brings everything they do into doubt. I work for an oil company and I'm thinking about sending a sample of the oil they supposedly put into my car to the lab to make sure it was changed, and is the synthetic oil they charged me for. Stay tuned.

We've been coming to this location for a while...I think today was our 4th visit? They are always…read moresuper nice, friendly, professional and fast. They always double check each other's work, which gives us confidence in their work. We've never had any issues. And the prices are decent; about average.

These guys do a phenomenal job. They keep you updated on everything they do from start to finish…read more They make things very easy and that is always nice.

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

I've taken My Truck for repairs a couple of times and I've been very pleased with the service &…read moretimely service

Did not tell us it was $200 JUST for a diagnostic check to tell us what's wrong with the vehicle…read more.. save your money and go to an ethical mechanic.

Max was incredible! Very helpful, kind, and courteous. They were quick to service my vehicle with a…read moreprice point that I felt was appropriate! Thank you Max and the rest of the Take 5 team.

I had a $25 coupon, so I gave these guys a try. Max was very polite and professional. The guys…read moreactually did everything on the list, and took their time doing it right. Damien checked everything when the guys were done. Great service. Great price. Highly recommend.