I've taken My Truck for repairs a couple of times and I've been very pleased with the service & timely service

Came here for a quote to switch the headlight bulbs on our truck after a lackluster experience at O'Reilly's down the street (the worker there wasn't much help and actually removed a cover piece from the engine area and gave up trying to put it back, leaving the truck worse than he found it). I met with Logan for a quote immediately after calling Friendly Auto, who was incredibly professional and kind enough to spend a minute putting the cover piece back in for me since I couldn't reach it. Logan gave me a quote, saying the timing could take anywhere from half hour to an hour due to different pieces needing to be removed to access the bulb area. We scheduled an appointment for the following day to get the bulbs replaced. The next day, Eric (manager) helped me get situated. With the service ending up being under a half hour of labor, he ended up reducing the cost of the service due to it being quicker than expected (which was honorable). You don't always see that kind of honesty in the auto service nowadays and it was greatly appreciated. We will definitely be back here and we're pleased with the service provided! read more

Well, 8 months after having the fuel pump replaced here, it failed. After watching YouTube videos, I realized that it is common for new fuel pumps to fail. Steve honored his guarantee fully. They also found my fuel pressure regulator was acting irregular. I paid for the replacement. Courtesy car for a week at no charge. I really am confident with their lifetime guarantee. Thanks for the work, Stev read more

I'm that girl that knows next to nothing about cars so I've been thrilled to find Friendly Auto! I've been a customer for over a year and have a van and a sedan that they service. We mostly do maintenance but the staff is ALWAYS friendly, helpful and professional. They even let me ask all the dumb questions, without pointing out how silly they might be. I feel they have high integrity (which is tough to find at a auto shop) and honest recommendations. They send a text that shows everything they did and they even called the next week to ensure I'm happy and taken care of. Seriously, these guys are awesome! Highly recommend and won't go anywhere else, now that we're customers of Friendly Auto. read more

Logan started out friendly, but the service and integrity went down pretty quickly. Skip this place. Sunland Auto was able to take good care of us. read more

I take all my vehicles to Friendly Auto. I've bought used vehicles and have had them do vehicle inspections and repairs. i personally feel that they are fair with prices and get my vehicles completed in a timely manner. I even had a part that went bad and they replaced that part with no money out of my pocket for parts or labor. My vehicles are always working great and I thank them all for their services I highly recommend them Thank you Friendly Auto read more

Customer Beware!! Unfortunately Steve sold this repair shop and the new owner's way of doing business is very different. No longer an honest shop. Watch for extreme over charging so get quotes from other shops. Especially watch for bait and switch pricing. Had a vehicle in for repair and approved and signed work order for $1200 and was presented with a $2100 bill upon pickup! No attempt was made to contact me for approval of higher amount and no explanation was given. I paid the $1200 and left NEVER to return. read more

I made an appt to get an oil change and figure out what was causing an unfamiliar noise on my vehicle. Logan was extremely helpful with finding the issue, not pressuring me to fix it that day & being transparent about pricing. I've always been hesitant about going to get my car worked on because I don't know enough about cars. Friendly Auto has changed that for me & I will continue to come back because of their great service. read more

Logan suggested the best option for my tire wear and the team did a great job with tire rotation, alignment and shocks

A family friend recommended Friendly Auto Center to us and we were very impressed with them. They caught a discrepancy with what Sun Devil Auto (where we just had work done on our vehicle a month ago) had done to our car. Friendly Auto Center is very upfront and honest, and Steve the owner went above and beyond for us. As first time customers I was amazed at the time and dedication they gave us. We will definitely be bringing our vehicles to them from now on. read more

Excellent. professional, courteous, informative. Best place to have an oil change! I totally recommend. read more

They truly are the most professional group I have come across! They go above and beyond doing the expected service. We are customers for life! read more

Alan provided professional and caring service for us. I would highly recommend this business!! Thrilled beyond words. Thanks, Alan!

Let start by saying, this is one of the very few places that I deal with that tell you the truth! I have been dealing with Steve since before he opened his own shop, Friendly Auto. My wife brought our 2014 Ford Escape in for an oil change. During the inspection, it was noted that we needed brakes, front and back. We said do it, and they finished by the end of the day. No need to bring it back or leaving it overnight. read more

I always go to FAC for my oil changes. Their prices are good and customer service is above average. They always follow up after service to make sure you are satisfied. They also have a nice separate waiting room, stocked with water and coffee. I am very happy that I found them and will continue to use them for my auto needs. read more

As someone who primarily gets my car serviced at the dealership, I stopped in to get a quote to fix my brake light. Logan had it done very fast and efficiently for a great deal. All the guys that work here are the nicest you'll meet. Super helpful and I will definitely be coming back! If I could give more stars I would. read more

Needed a tire patched same-day before picking up my wife at the airport. Despite being early, Friendly Auto Centers squeezed me in and had the patch done before I could finish my breakfast. Great customer service! Highly recommend. It's not what you know, it's who you know and I'm glad I know Steve and his team at Friendly Auto Center. (They probably need to call it "Outstanding Auto Center," but that probably wouldn't fit in the sign. read more

I wanted to have this as my go to place, and for a simple oil change sure, they live up to their name. However, if you want anything more, be questionable. Maybe it was bad luck for me but I went in for a simple brake and rotor change and this service snowballed to having transmission problems, $2700 later only finding out that my "new" brakes squeaked worse than before. The owner, Steve reached out personally and got things fixed but all this run around made such a bad taste in my mouth. Take from the what you will, let's hope it was just my misfortune but personally, I will not be returning read more

A true rarity--an honest auto repair shop that exemplifies integrity and skill, a auto repair shop that care about whether you will return in the future and makes sure you are satisfied with the work needed and completed. I will recommend Friendly Auto over any other auto service and will use them for all our automotive repair and maintenance. read more

Once again I called friendly, talked to Tucker, and with very little initial notice, was able to set up a drop of, repair, and recover on just a few minutes. I have used friendly auto exclusively, since my mom told me about friendly a couple years ago.. For a variety of automotive"emergencies". My entire family uses then for all our automotive repairs needs. My daughter was down from Canada and had friendly repair her vehicle, after she had been enduring the necessary repair for some time.. And for a much lower price than she was expecting. ALL of the employees lived up to their company name, Friendly!!! Love this shop, and will continue to use their service in the future for all my automotive repairs. Thanks Steve, Tucker, and Aarick!!! read more

They kept my truck for two weeks due to incompetence and a complete lack of moral character!!! I brought my truck in for work on Monday. They said that it will be a few days and then they will call me to pick it up. Friday I go to the shop to get stuff from my truck for the weekend. The head guy said oh it was done the day you dropped it off. I asked why he didn't call me. He says that I blocked his phone call. It's not locked out. Their phone system isn't working and I have to call them so they can get their phone to call me back. I pay and out the door. I drive home and park. Don't drive till Tuesday 5 miles in repair fails. Get back to the shop. Shop said it's replacement part failure. Talked to a mechanic and he said that they had phone problems last week. They say will get part and let me know when it's done. Wednesday evening they call, have the part and it will be done Friday Friday? Didn't they get it done the same day last time? Thursday morning I go to the shop. My truck is sitting in the lot.i go into the office and ask about my truck. The head guy says he's going to ask someone about it. He comes back and tells me it will be ready by 5:00 o'clock Friday. And that how it's going to be. He said he's mad that I don't believe him that he couldn't call because I blocked his phone call. The head guy keeps me from having my truck for two weeks for two reasons #1 STUPID unable to operate their own phone #2 COMPLETE JERK who will intentionally keeps my car because he's mad he got caught lying. read more

I just had my first work done at Friendly's Auto Centers after they were recommended to me. Their staff was great, and I appreciated that they had a separate lounge area with cold water, popcorn, a TV, and comfortable chairs. I brought my laptop and was able to work comfortably while waiting for my oil change. As I recently passed 200k miles, I asked them to check out the systems to see if there are any issues and maintenance items that I needed to take care of. I expected a laundry list (like most places would do), but they came back with 3 items and suggested the order in which I should get them done - to be budget friendly. The items were reasonable and priced fairly. Even though my truck is older, I feel they gave me an honest recommendation, at fair prices, with a true understanding of the urgency/order for work. I will be going to Friendly Auto Centers for now on! read more

Friendly, welcoming staff. The price was excellent and much cheaper than one of those quick drive in oil change places.

Always get great affordable service here, super fast service always within the hr. Thank you read more

I have used Friendly Auto Centers for many years because of a few reasons. 1. They don't talk down to me as a woman. 2. They are responsible with their schedule and I'm always told if they need more time for an unexpected reason. 3. When I see them for routine maintenance or to diagnose an issue, I don't walk away with 3 pages of optional items to take care of for thousands of extra dollars. I originally found this shop when I was working nearby in Mesa. I drive 30 min to have my vehicles serviced here because they take such good care of me. I highly recommend. read more

As I told them. Very pleased with professionalism. As a retired service manager I am very critical and have made the rounds, but finally found the shop i' ve been looking for. read more

Absolutely amazing service!! All of the employees were all super friendly and extremely helpful. I will definitely be going back!

Unfortunately, I will never be returning to this auto center. One of the employees, Eric (also goes by Tucker) Racine left me a voicemail on my phone stating, "I find great solace in knowing you paid $1,600 for a break job" and subsequently laughed, and then hung up. This all stemmed from a situation unrelated to Friendly Auto Centers, but because he decided to bring the two situations together, I had to notify his employer of the situation. After a comment like that, I had to worry about the integrity of my vehicle, and the financial burden I may have placed myself and my family in. I had been going to Friendly Auto Centers for years, so this came as an absolute shock to me. I was told he would be reprimanded and potentially relieved of his duties, none of which occurred. It was all said in order to remove my reviews. I have received more than 9 attempts of negative reviews from Eric (aka Tucker) and his multiple account on my own business before and after this incident. This business prides itself on ethics, but I am deeply concerned that this is not the case, based on the interaction I had with this employee. In my experience, I cannot in good conscience recommend this company to others. There are other great mechanic shops in the area, and I recommend that you give them a call instead. read more

Friendly Auto Centers has continually shown their genuine customer service approach and commitment to excellence. Our family of 5 has had several services performed and have each and every time been more than satisfied. A great team! read more

I feel confident when I take my car here that I will receive good honest service. The waiting area is clean and comfortable. When they needed a part, they gave me an honest estimate of how long it would take to get the part and serviced me quickly when it came in read more

Steve is very honest and will not rip you off. Extremely professional and has been my go to shop for years.

Great customer service and informative! They're recommended by the dealer I purchased my car from, they did a diagnostic on my suspension

We took our car to Friendly Auto...what an amazing company. The mechanics were terrific. Great customer service..willing to do anything to help. We had been paying for an extended warranty, only to find out they denied most everything. We cannot thank Steve and his crew so very much. They are highly recommended. Thank you Friendly Auto read more

The glass mirror fell off on my GX470 's driver-side while driving (very disconcerting but the wires to the heating element kept it from totally detaching) so I called Friendly Auto & they got me in the next day. They re-attached it & it's still adjustable but better yet I'm not blind on the left! I also got my oil change while it was in there and in about 4 hours the car was back in my driveway. Fast & dependable as always and at what I consider a fair price. We've been with Friendly's for over 7 years and never have had a bad experience nor do I anticipate one in the future. read more

Friendly's are the best. They are knowledgeable, polite and you can tell all of the employees enjoy what they do. I've been going there now for about 4 + years and I will never go anywhere else. read more

They were amazing at finding the issue and fixing it! The inspection gave me some good feedback on what else I might bring it back to fix later on. They don't pressure you into fixing everything they find. They are very knowledgeable and respectful. I will definitely be bringing my van back. So glad to have found a trustworthy place! read more

Wife's car was left in for repair for the day. Within hours the job was done and ready for pick up. When came for in for pick up we found and issue that was not resolved. Talked to Steve the owner and immediately he had the the issue resolved that day. They know how to keep their customers even if a few things were not communicated correctly. Wanted to give 5 stars but as wife says there is "no excuse" for foot print on new carpet pad. Anyway at least they owned up and took care off it right away..... Thanks again guys! Still, if you want good service and no dealer type charges, then you then best give Frienldy a try first. read more

I had a oil change on my F150. I had a appointment I got there on time. They got my truck back there really quick. No problem with that. The only thing is I have a really dirty and stopped up air filter that they noticed and didn't bother to tell me about it. I was sad about that because now I have to go buy one and do it myself. My cabin filter is dirty too. But I could've lived with that a little loner. Other than that these people were really nice. I would go here again if I didn't live out of state. Just let customers know when a filter needs changed that would help a lot. I still give them a 5 star review! read more

My Associate referred me to Friendly Auto and thankful he did. They set my appt within days of my ring. I gave them list of things & asked they view over everything. They did such am Amazing work of my truck. It runs far better than before and my list was complete. Erik was AWESOME at taking care of my concerns and attending to my Shuttle needs. His Shuttle drivers were both SUPER Friendly. I would give this Company 10+ Stars Excited at Being one more satisfied customer, each time my truck needs serviced. Thanks Guys, You're Tops with Me. read more

I could not believe that I haven't used this shop before. The staff and the service are to be commended. I had a tire with a hole in it. The tire was less than 2 months old and the dealer refused to repair or replace it on a 2022 vehicle. On my way home I came across this shop and stopped in to ask if it could be repaired. It was done in less than an hour and is still doing its job on the vehicle. Thanks guys! Kudos! Keep up the great work. read more