I highly recommend Cory Miller at Centennial Leasing & Sales. After weeks of struggling to get…read moreapproved--with no credit history, no co-signer, and no trade-in--I was only offered very high interest rates on older cars. Cory completely turned things around. He found me a low-mileage 2025 Kia Soul LX still under warranty and worked directly with my credit union to secure a much better loan at 9.6% for 63 months. What really stood out was his level of care--after the purchase, he sat with me in the car, walked me through the features, helped me customize the settings, and even linked my phone. He made the entire process easy, stress-free, and actually enjoyable. If you think your situation is tough, Cory is the person to call!

If you want to be treated right you need to try out this place. The new office in West Sun City is…read moregreat. No body to hassle you. Talk to Steve great person.

I usually hate buying a vehicle, the constant haggling of pricing, going back and forth with the…read moresales manager with payment / interest rates, and the hours spent at the dealership. However, I didn't experience any of that here at a "A lot of cars". First, I never felt hassled. I found the car I liked through my banking app that uses truecar car buying app which automatically sent my contact info to the owner when I clicked to see the exact pricing. The owner called and I told him I'm just browsing. That was not a problem, he was quick to offer a text with the car info and that he would leave me be and to reach out to him if I wanted to look at the car or any others. I really appreciated that, especially after getting harassed by other dealerships that will continue to call and text you. Second, we showed up and were treated like VIPs, we were quickly able to checkout the vehicle we wanted and it was completely detailed and ready to go. We got to test drive it where ever in the area to ensure we got to see the handling of it. Third, the vehicle condition! I was a little concerned with the miles as I usually never purchase a vehicle With over a 100k but you could tell they took the time to ensure the car was looked over, lots of new parts, and it drove and still runs flawlessly. Fourth, the trade in and payment process was so easy and streamlined. Worked with the owner from start to finish and it took us about 45 mins tops! Part of it was my fault with recently getting married and half of my information I had changed my name but the other half didn't. It led to some confusion. Bonus! the website is kept up to date. When I showed up the car I wanted was there and every vehicle online was there. At the end of the day I was happy with the process and have even referred family.

Charlie is a wonderful man to do business with. The entire experience was smooth, quick and…read morefriendly.. I highly recommend reaching out to Charlie when you are in need of a vehicle.

Just bought my 3rd car at Auto House. I set up an appointment with Kayla. She had the 2019 Jeep…read moreready for me when I got there. Kayla was friendly, no pressure. Answered all my questions and worked hard to get my deal done. She's terrific. Auto House will work with you which is why I keep coming back. And they have great vehicles. We love our Jeep!! Thanks for all your help Kayla!

'Everything! Steven is the go to guy for service he had ny car back to me in less than a week!…read more Master cylinder hydraulic system went bottoms up, he replaced it all and fixed another problem. They have been fair with everything i've had fixed. Its a 2004, so its bound to have some issues. But its a beautiful car, I'm happy as can be! I am not someone who gives positive reviews to someone who I think has ripped me off. This is my 3rd car purchased @ autohouse. I will go back for my 4th car. Its all about Loyalty. 'Anyone who has problems with anyone @ Autohouse, imo, has an attitude and needs to adjust it because these people are here to help you!

Thad sold me a car and never was able to get a hold of them till this day. This was 2 years ago…read more The reason I needed to get in contact with them was because the title wasn't showing under my name leaving me with a vehicle that was showing it was under a dealership. I question it to this day to think they buy cars with payments left on them or steal them. Please don't do business with them you'll just have to deal with nothing but headaches

Bought a vehicle over a month ago from Thad, all over this company's business website it says how…read morecustomer satisfaction is their number 1 priority, the temp tags for this vehicle have now expired, in trying to get in touch regarding this issue, we get no response. We have no ownership papers thus rendering it impossible for us to do anything but wait and hope he at some point feels like responding and fixing this. We paid cash for a car which is no longer legally drivable. Beware .

Nothing wrong with this place. super nice staff and very helpful employees. I love family owned…read morebusinesses. I did not buy anything but I did walk around and test drove a couple cars. They were super easy to work with and there seemed to be a lot of different selections. One thing to be very aware of is that most of the vehicles on their lots are "buybacks". This means that they are cheaper but they could be considered a lemon and it may be hard to sell or have some issues that come down the road. Of course, there could be nothing wrong with it as some states have very lenient return laws so that the buyback could be for the smallest thing. Just make sure you know what you're getting into as you look for your car here. Of course there's nothing wrong and nothing but. Just want to make sure proper information is provide for you yelpies!

Used to work in Tempe, I'm based out of Vegas now. So what am I doing out here? It's a long…read morestory, I was looking at Kia EV6 GT (Red) in Tucson but of course it was sold. I ended up looking at Hyundai Ioniq 5 N (yes the fast version) before stopping here for 2023 Genesis GV60 Performance. Let me just say, this is by far THE BEST experience. I was able to walk in (no appointment needed) and Christian M was able to help me right away. A quick ID scan and he came back just gave me the keys I'm like what?!? I'm not used to this level of customer service. He gave me quick directions for the test drive route and I was able to follow it step by step by myself. I say the only negative about this place is the lot, they have many vehicles and parking/spaces are limited. As for the vehicle, it was nice and I would jump on it if it wasn't a buyback (branded title) Now I already knew this vehicle is branded before stopping by. I wanted to see if I can find out more on the reason why it was a buyback other than charging issue. Sadly the paperwork didn't provide the additional info. Should you get a buyback? That really depends. The price is GREAT no doubt and if you plan on KEEPING the vehicle long term (as the resale value is a lot lower, do a quick check via CarMax or Carvana), don't mind dealing with potential electricial issues (but they should be cover under warranty) But knowing myself I usually don't keep vehicles longer than a few years. Also I would double check your insurance and make sure it doesn't cost extra. And at the time I haven't driven the Kia EV6 GT (the original vehicle I was looking at) so I ended up passing on this. Also wanted to point out they have the lowest Doc fee that I've ran into ($299) here vs other dealers wanted $699. No add-ons, title fee is $19. Very low sales pressure, extremely friendly staff, I would stop by again in the future when I'm looking for another vehicle.

GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

Disastrous buying experience - do not recommend…read more I purchased a used vehicle Sunday night 3/15. I told my salesperson that I felt uncomfortable and unready many times but was told the deal was "practically finalized" even before I set foot in the finance office. I got there at 6:45pm and they had me there until almost 11pm. I drive the car to work the next day and I notice a significant vibration when idling, to the point where it was uncomfortable. Additionally, my check tire light came on (later learned it was due to a not full tire) and suuuuper hot air was coming from underneath the car when I was standing outside of it while running. I inform my salesperson of this Monday evening, and they instructed me to take the car into service the following day. So, I have to take off part of my work day to do this. 8am Tuesday morning I show up to the service bay, and they tell me I need to go park my car in the lot and talk to sales as its under their purview. Not a great start. (I was later apologized to by my salesperson for the oversight) They eventually look at my car and claim there's nothing wrong with it except the tire that needed filling up. I was very disappointed that my concern wasn't taken seriously. After two hours I go home, defeated, and do some researching. Turns out that Honda released a service bulletin for 2015 CRV's relating to vibration issues (https://static.nhtsa.gov/odi/tsbs/2016/MC-10204266-9999.pdf) I go back in later to bring this to their attention, and also ask what my options are for getting a different car. They first tell me I'm eligible for an exchange, then 20 min later they say that's no longer possible because the deal was finalized and I would have to sell the car back to them. Incredibly disheartening. I will say that the manager who spoke with me was very kind and committed to getting answers for me, which I appreciated. Their offer to me was to come back in for service on Friday (even though I said I could take it in earlier like Weds or Thurs) and they will have a different technician take a look at it. I've spent a total of 6 hours at this dealership so far this week all because I purchased a vehicle, which should have been an exciting experience. I'm writing this review to bring serious attention to my experience and I hope that my concerns will be addressed at the upcoming service appointment.

I was searching over 6 months for the perfect car and when my Autotrader alert notified me about a…read morenew listing at Auto Junction for a Cadillac CT5-V Blackwing, I immediately went to go and drive it. I have to say that I was very impressed with the quality of the vehicles they had, and they treated me with the upmost professionalism. The whole experience was very transparent, and they gave me a very fair offer on my trade in. The best part was it wasn't a 3 or 4 hour process. I was in and out in less than 2 hours including my test drive. I definitely recommend visiting them if you're looking for a great car buying experience!

Very easy to work with. Honest, straightforward, love this dealer. I met all the staff and they…read morehave been like family since day one.

Great customer service and really helpful and friendly staff. Derrel was really helpful and moved…read morethe car purchase process along quickly with no issues. None of usual high pressure sales tactics you see from many car dealerships in the valley. He made sure I got the car I wanted a really beautiful Mercedes Benz E350. I highly recommend this car dealership if you're looking for nice used cars and low pressure environment.

I don't do BS, and I mean what I say. When someone doesn't share my values, I walk away…read more Morgan and Scott at the 101 were a breath of fresh air. This was easily the best used car buying experience. You really can't trust most people or dealers when buying a vehicle, but these guys are straightforward and honest. Other dealers and private parties will doctor their photos or act like a beat down car is "expected for its age". I will be a returning customer as long as Scott (the owner) and Morgan are there. Do yourself a favor and skip online shopping, private parties and other dealers. Go to the 101 and you'll know you've won.

I took my friends car in for some work on my day off, friendly staff, comfortable seating area,…read more they had the car serviced in the time they said. Very we'll organized at check in. They weren't able to fix it in 1 day and called my friend to get her into a rental so she was not inconvenienced.

We had a very frustrating experience with AutoNation Toyota Tempe. We completed an online appraisal…read moreand received a certified offer of $27,000 for our vehicle. Before committing to a 4-hour round trip, we spoke directly with Lisa Mora to confirm everything. She assured us the offer would stand as long as the vehicle condition matched what we submitted, which it did, and even said we'd likely have more leverage in person. After arriving, the offer was suddenly reduced by $6,000. We were told the original price was set by "corporate," yet the store then ran their own KBB-style search and based the new number on that instead. This had nothing to do with the condition of the vehicle. It was accurately represented from the start. This felt like a clear bait and switch. It also felt like they will say whatever is needed to get you in the door, even if it doesn't match how the process actually works. The policies are not transparent, and the "certified" offer was not honored. We wasted an entire Sunday and a full tank of diesel on a process that was misleading from the start. If the online certificate is not reliable, that needs to be made clear upfront so customers can make informed decisions. I would not recommend making a long trip based on their online appraisal.