Just bought my 3rd car at Auto House. I set up an appointment with Kayla. She had the 2019 Jeep ready for me when I got there. Kayla was friendly, no pressure. Answered all my questions and worked hard to get my deal done. She's terrific. Auto House will work with you which is why I keep coming back. And they have great vehicles. We love our Jeep!! Thanks for all your help Kayla! read more

'Everything! Steven is the go to guy for service he had ny car back to me in less than a week! Master cylinder hydraulic system went bottoms up, he replaced it all and fixed another problem. They have been fair with everything i've had fixed. Its a 2004, so its bound to have some issues. But its a beautiful car, I'm happy as can be! I am not someone who gives positive reviews to someone who I think has ripped me off. This is my 3rd car purchased @ autohouse. I will go back for my 4th car. Its all about Loyalty. 'Anyone who has problems with anyone @ Autohouse, imo, has an attitude and needs to adjust it because these people are here to help you! read more

Auto House Tempe - Car Dealers Near Me - Phoenix, Arizona

Dishonest and Unprofessional from Start to Finish! My experience with Auto House Tempe was extremely disappointing and frustrating from beginning to end. I encountered misleading advertising, pressure tactics, and a complete lack of professionalism from the salesman (Grant), the manager, and the finance department manager. The vehicle was advertised on Cars.com at a low price, but once I arrived, I was told that price only applied if you had a trade-in and financed through them. They claimed Cars.com is a third-party provider and that they "couldn't include the fine print." That alone felt deceptive. On top of that, they added $1,700 in mandatory upgrades that were not disclosed in the advertised price. These upgrades were not optional--you had to pay them, which significantly changed the real cost of the car. During my first visit, they pressured me to sign a deal based solely on a monthly payment. I was very clear that I wanted to negotiate based on the advertised price, not a payment. After a lot of back-and-forth, we finally reached numbers I was comfortable with. When I returned for the second visit, they demanded a deposit before providing full, detailed paperwork. I have never purchased a car where I was asked for a deposit before reviewing the complete deal--this was a huge red flag. They also required signing an "as-is" agreement. I asked reasonable questions: * What happens if I drive off the lot and the car turns out to be a lemon? * Is there an inspection report? * Is there any base warranty? The manager assured me yes and promised to email the inspection report and warranty details the next day. It has now been five days, and I've received nothing. I also texted the salesperson and got no response. I recently moved here from California, and I can confidently say this type of business practice would never fly there. I'm shocked this dealership is still operating the way it does. Buyers should be extremely cautious. Do yourself a favor and do not go to Auto House Tempe. read more

Just find a better place. First off, pay attention to the added cost then they give a "discount" for using their financing. I know the price you are seeing online looks good, but pay attention to all the fees they add. Read the fine print, they act like you are getting a discount because they add a fee and then take it back. Even though my credit was excellent, the rate was not good and was told they're a small place and don't get the best rates, but financing rates are reflective on the compensation the lender pays the dealer, so they are just making a lot on the financing. I get used car dealers are all tough to deal with, but the worst part is I purchased a car from them 3 weeks ago with a trade in and as of today, my old loan has not been paid off. I have called every day this week and get passed around and no calls back and no results. I was told it was sent out and asked for the tracking info on the check and they can't provide that. I just had to make another payment on my old loan and costing me daily interest read more

Went in to buy an Audi A3 for 20k and 5k in down payment, they didn't want to approve me for the car I wanted, so I went with what i thought was the cheaper option, a Jetta. Come to find out once I get my bill for the car, that the car salesman lied about my monthly payments and the total cost of the car. Once I brought up these concerns with them, they tell me I should read what I'm signing up before signing anything instead of taking accountability for immoral selling methods. Now I'm stuck paying for their "mistake" read more

They only gave a discount if you funded with them. They never let me talk to the finance and sales person at the same time but would say, "that's not my area" and then send in the other person but not come back. They said a GPS thing was a special feature that is part of theor fee and would lower my insurance and I called Progressive and it doesn't. They made you do your own math to get the totals for everything. They didn't even lavel the numbers on the sheet...there was no spare tire or donut in the vehicle and they said they's put one in and didn't. The only reason I got a car from there is because it had the right miles for what I needed. You must know your totals, and numbers and do your homework before you go there. I dont recommend them unless you do your research and they have what you need. I will not go there again though. Oh and they didn't even give the lender my correct email...at all! And they had it... they also put my new car i surface date 1 month ahead of time. I only caught it because I checked on it. They dont allow Google reviews and thus must be why. read more

I hate to write this review, but it's needed. Short story- the car keeps breaking down & I was left stranded in another state, which I still don't have my car back after 45 days due to ongoing mechanical issues. Auto house is NOT who you want to purchase from. Trust me. The long version- In Feb of 2023 I bought a Jeep from the dealership, a car I have wanted as long as I can remember. The process of getting the car was fine but that evening after purchasing it I noticed some red flags, things like the hard top didn't sound like it was on all the way & things like the "touch screen radio" they advertised didn't work at all. The dealership did try to look at these things but ultimately found nothing wrong. The very next day, not even 24 hours after, I decided I wanted my original car back because I didn't trust this jeep. They said they can't do that. Legally they didn't have to, but ethically after one day, they should have. As time went on I found out that the radio is only compatible with android phones & had no way of connecting except with wifi, I was told I would need to replace it to use apple car play for music or GPS. The roof in fact was NOT on, because it was missing parts. I fixed that by purchasing the parts. Weird things started to come out of the vents, like sticks of incense. This has me asking "did they even look at this car before selling it???" The car squeaks & screeches over any & all bumps. The brakes squeal & I emailed about this just after I bought it, no response on that. Have to hit them so hard to stop the car. About 60 days after my purchase date my car over heated on my way home from school & I had to bring it in to be serviced. One of the MAIN points I stressed to this dealer is I am in my last year of nursing school, I need something reliable, I go to hospitals all over the valley. The service manager said "Wow its barely been 60 days" when I had it fixed. Paid the deductible & moved on. Well, on July 5th 2023 my car overheated AGAIN while I was in Elko, Nevada for my father in laws funeral. I was stranded in the middle of nowhere, no way to get to Salt Lake (closest airport) & I had a nursing clinical in one day. This was an unexpected funeral but I was confident my car would get me there & back safe. I was WRONG. This not only cost me so much time, stress & money in a time of grief; it's almost October & I am still without a car because they are seeing all kinds of red flags at this mechanic shop, who are two very kind and reliable women that I actually trust. Interesting that this wasn't mentioned when serviced at AutoHouse? When I emailed the service manager he pretty much said that's terrible, best of luck. I truly believe that this car was sold to me knowing there were major issues & this is why they didn't want to take it back. I am terrified to drive this car back to Arizona from Nevada. I am scared to even bring it into the desert because what if I get stranded again? This isn't a normal feeling to have with a vehicle that's meant to be taken off roading & should definitely be able to handle a 12 hour drive. If you are in a season of your life where purchasing a car is less about reliability, I think auto house is fine. If you are looking for something honest & reliable, look elsewhere. Look at dealerships that are confident enough to guarantee their cars, not just get them out of their possession. There is a reason people hate buying cars, things like this happen. I question the honesty & integrity of this dealership. Is it worth the money to do bad business? It must be. The person who sold me this car doesn't even work here anymore so I think this says a lot. Thank you Auto House. I hope nobody treats your daughters the way you've treated me. Update: Auto house had to shut down a location for "sketchy" and unethical behavior. They also claimed they did none of the above mentioned when I reported them to the BBB. I was without the car for over 3 months and it has ongoing electrical issues and more. It caught fire inside the cab of the car. read more

Auto House Tempe - Car Dealers Near Me - Phoenix, Arizona

Tyler Swaggerty was an excellent salesman. He knows a lot about vehicles due to his extensive experience with selling cars. He did not put on a ton of pressure, and explained the policies and procedures that Auto House employs which are different than other car dealerships. I truly believe we got the best deal for our situation, and appreciate his help in working us into a deal we could agree on. I'm excited about my new car, and definitely recommend this place. They have a good selection of used vehicles also, and I had a few that I could choose from when deciding what to purchase. I'm very happy with my experience and recommend Auto House Tempe. read more

Alex Gomez sold me a 2015 Jeep GC for $16K. Had it looked over by a trusted mechanic, who found a ticking noise in the engine. 3.6L V6 pentastar engines apparently are known to have this issue, caused by a broken rocker arm - 2500 dollars minimum to fix. I reached out to Auto House who told me they need to diagnose themselves and I would need to pay out of pocket for them to do so. This is after I confirmed with them before I bought that there is a base warranty that would cover any engine or powertrain issue. Now they want me to pay more. Do not trust this dealership. They sell lemons, look you in the eyes, shake your hand and tell you its all about trust before they screw you over. read more

When will someone from the service warranty dept finally respond to my letters? This is ridiculous already. I have written 3 letters directly to the service warranty department and each letter has spanned anywhere from the required min of 8 weeks up to about 12 weeks in hopes that someone would respond eventually. Well several calls to follow up on the status of my correspondence correct department. No update has been given in any way shape or form. All I'm told is to write another letter. I will be going on my fourth letter, but not one response not one phone call and return with an update not one follow up call initiated by the company just that the process requires another letter be written so how many letters does it take to get an answer or get my money back, this is ethical. I did not know wasn't unethical irresponsible business at the time I made my purchase. I feel robbed by the company punished by the representatives ignored in my request for my refund and thrown away and discarded since my purchase was already made. do I need to get an attorney involved in order to have your company held responsible for their actions or their lack of action on my request. Is this company running a broad scheme that enables their employees to steal the clients money and dismiss them as if they were never clients to begin with? I am beyond disgusted over the matter if anyone is reading this and is aware of something that may be done outside of this ridiculous process to get results. Please step forward and to write by your customer. My initial request started back in November 2024. It is currently August 2025. It's almost a full year with not one response in regards to service warranty refund help please read more

DJ Johnson was a great sales person to work with. Very accommodating getting the vehicles we wanted to test drive out where they were parked in and ready for us to test. It was a nice change not needing a person with us when we test drove. No pressure sales tactics. read more

Would not reccomend doing business with this company. Very nasty representative- mislead on price- and had a horrible atitude when trying to deal with them. Their advertised price is completely fake and designed to get unsuspecting people into their doors. read more

What a beautiful experience at auto Haus Ashlyn my sales person was amazing So professional and responsive auto house has a beautiful indoor air conditioning shopping experience with any car you could imagine under the sun my transaction was so easy and professional I will buy mini cars from Auto house I highly recommend you go here read more

Auto House Tempe - What a great selection of used cars auto house - Car Dealers Near Me - Phoenix, Arizona

Very Frustrating Experience! Confirmed availability of a vehicle 5 days ago, confirmed again last night, and then on my way today 20 min before test drive aptmt! Drove out from Southern CA for this vehicle. When we walked in the salesman nonchalantly asked if we wanted the good news or the bad news - "that the vehicle was sold 20 minutes earlier" - no good news - just that. "You could have called me" I stated! That vehicle had been on the website for weeks - total bait and switch. Also - lots of fine print in their adds about how the price of a vehicle is actually thousands more than advertised unless you have a trade in, you use their RIDICULOUS FINANCING, etc., etc. Save your time, money, and mental health and go somewhere else... read more

I left what was called a refundable deposit with Deven and he is now claiming it was Non-Refundable. It's a shame he can't tell the truth!

Please do yourself a favor, and do NOT do business with these people. I purchased a used van, that I was assured was "safe". The vehicle was purchased on a Saturday. The following Wednesday i received a text from the salesman saying that the vehicle needed to have an emissions test done, that should have been completed before the vehicle was sold. On the ride home from the dealership on Saturday, the van had an issue where the right front wheel grabs. The issue continued, and while the van was there, due to the incompetence of "someone" at the dealership, I asked if they would please take a look at the issue with the wheel grabbing, and the sound it is making when the vehicle is placed in reverse. We purchased the vehicle "as is". However, we also purchased their "gold" warranty. The salesman that requested that we bring the van back for the emissions inspection claimed that he would be there, and would "take care of things". That, was, in fact, a bald faced lie. The sales manager I spoke with has very delicate sensibilities, and chose to be offended because I used the "F" word. I apologized that he chose to be offended, and he chose to lecture me on my choice of words, and then hung up on me. It is unfortunate that the sales manager is offended by a simple word, but to attempt to be my life coach and lecture me on my use of the language is laughable. I have made multiple efforts to make contact with someone from the dealership again via phone calls and texts, and they will not return my calls or reply to my messages. This is NO WAY to run a business, and I am so unbelievably disdisappointed that I chose to do business with these incompetent, irresponsible and downright negligent individuals. STAY AWAY from these people!!!!! read more

Review of Auto House Tempe - BMW 540i Purchase I am writing to express my profound disappointment and concern regarding the 2019 BMW 540i I purchased from Auto House Tempe on June 5th, 2024. At the time of purchase, the vehicle had approximately 27,000 miles and was advertised with a clean CARFAX report, purportedly free of any issues. Trusting the dealership's representations, I proceeded with the purchase in good faith. However, within just three months of ownership and normal commuter use, the DCS (Dynamic Stability Control) computer completely failed. This is not a minor issue; the DCS is a critical component of the vehicle's safety and performance systems. To make matters worse, the warranty I purchased from Auto House Tempe--which was supposed to provide peace of mind--does not cover the cost of repairing or replacing the DCS. I now face an $8,000 out-of-pocket expense, an unreasonable burden for a vehicle with such low mileage that was sold under the guise of being issue-free. It is my firm belief that Auto House Tempe was either aware of the existing DCS problem or, at a minimum, failed to exercise due diligence in inspecting the vehicle prior to sale. The dealership's assurances of the vehicle's quality and the clean CARFAX report now seem highly suspect. Selling a car with a major, concealed defect and an inadequate warranty to cover such a failure not only violates the trust of a consumer but also raises questions of potential misrepresentation and negligence. As a consumer, I expect transparency, honesty, and integrity from any business--especially when making a significant purchase like this. Instead, I feel misled and left to shoulder the financial and safety risks of a defective vehicle. I strongly urge Auto House Tempe to reconsider their approach to customer care and accountability. I would appreciate immediate attention to this matter, as well as an appropriate resolution that includes either covering the repair costs or providing a full refund for the vehicle. To anyone considering a purchase from this dealership, I would recommend exercising extreme caution. What seems like a good deal upfront may result in costly, hidden issues that you are left to manage on your own. Updated Review of Auto House Tempe - BMW 540i Purchase After posting my initial review regarding the significant issues with the 2019 BMW 540i I purchased from Auto House Tempe on June 5th, 2024, I received a response from their representative. They stated that after consulting with their GM, they would not be covering the cost of repairing the DCS (Dynamic Stability Control) computer, which failed within just three months of ownership. Their reasoning was that the vehicle "did not have this issue" at the time of purchase, despite the vehicle only being used for normal commuting and advertised as issue-free with a clean CARFAX. Auto House Tempe also pointed out that while I purchased a warranty, the warranty company declined to cover the repairs, suggesting I take up the matter with the warranty provider. This is an incredibly frustrating outcome, given that I bought the warranty through Auto House with the expectation of being protected against exactly this kind of costly repair. This response does not address the core problem: a major defect in the car's safety system just months after purchase and the refusal to accept responsibility. It feels as though Auto House is attempting to shift the blame entirely to the warranty company instead of standing behind the quality of the vehicles they sell. Regardless of whether this issue was immediately apparent or not at the time of sale, a problem of this magnitude on a relatively new vehicle should warrant far more concern from the dealership. In summary, Auto House Tempe's response lacks accountability and offers no real solution, leaving me with an $8,000 out-of-pocket repair cost. For prospective buyers, I would strongly urge you to be cautious, as the dealership may not stand behind their vehicles in the event of a significant issue, and the warranty they offer may not provide the coverage you think you're paying for. read more

These people are scammers! Beware of the bait and switch. They had an ad on several places showing a car advertised for a certain price then once I wanted it said it was going to cost over 50% more with added on unnecessary fees. Ridiculous. Never seen anything like this. read more

Tyler Swaggerty is one of the best salesman there and he's very helpful kind and patient with you .

This dealership sold me a vehicle with destroyed shocks and struts and now are refusing to replace them. The issue was clearly missed during inspection, but the owner is refusing to take responsibility for the repair. I'm sure I'm not the first customer he has done this to. Now I have to pay $2,000 to have them replaced. Not an honest dealership!!! read more

Give your money to the homeless before giving it to these clowns. Here's the main points: NO ONE WILL CALL YOU BACK. Took the dealership a month after my cash purchase to make my (new to me vehicle) even road legal and to fix various broken and/or inoperable systems. Kara Front desk: Awesome Xavier In Service: Awesome EVERYBODY ELSE: SUCKS Especially Tom and Noah Saw a Dodge Journey on line for a smoking deal, salesman called back and said "Yeah come on down lets look at it." Get there, " Oh no, that vehicle is for wholesale/dealership only... not private party" (NOWHERE in the ad did it say that so obviously a bait and switch) Us: Ok, lets play this game... you see THAT Dodge Journey over there? Give us that one at this price cash out the door and you fix the following: Dead battery, blend door actuator, bald tires, sputtering engine, cracked windshield, humidity sensor, filthy interior, broken headrest that DIRECTLY TRIGGERS the airbag warning lights and a few other things I can't remember. Received 3 different phone calls of "Your car is ready, come and get it" only to find that EACH time NOTHING had been fixed. Quite the opposite, other things were getting broken by the dealership the longer they had it. I called no less that 20 times asking for updates and demanding to speak with GM's, service managers, my salesman, sales managers, hell even the owner to call me.... only to be met with the exact same response. " They're not available, but let me take down your information and they'll call you back". Do you think that ever happened? Nope. Nada. Should've just said, "We've already got your money and we no longer give a damn about you". I finally had to speak directly to service in order to get anything done. Only after talking to Xavier and sharing the commonality that we are both maintenance managers (I manage heavy equipment maintenance) did I finally make progress on this poorly inspected and maintained vehicle. After almost a month long nightmare of a disappointing journey.... I finally got the the Journey home road legal and meeting highway safety standards. read more

Well... it was originally a 5 star review. Until we received the paperwork and realized that we were being charged well over the sticker price of the vehicle and what we added with warranty and gap coverage. AFTER the fact, we were told the window tinting and gps tracker that comes with all cars- is an ADDITIONAL charge on top of what the listed price is. So now where I wanted to stay with a lower payment on a car that was listed around $17k, over time I will end up paying $30k for a used car because after the "additional charges", my $9k down payment was essentially nothing. Also, 3 days after buying the car, the brakes started squeaking. But everyone will say hello and make you feel like family and make you feel taken care of. read more

Xavier was great! Provided outstanding customer service and the needed repairs for my vehicle were completed promptly.

We just bought a wonderful Volvo from Marcella and Frenchy French at Auto House Tempe. They were amazing! This is my 18th car purchase and I have to say it was the easiest, most efficient transaction ever. We initially looked at the car on Saturday and drove it home on Monday. Frenchy even went to bat for us and got a little extra for our trade in. The Auto House Tempe setup is great also. We were expecting a hot sunny open car lot with obnoxious sales people - exactly the opposite of what we got. The indoor sales lot is very comfortable and efficient and everyone we encountered were great. I would add another star to our 5 stars if I could. read more

Auto House Tempe - Our new Volvo V60 Cross Country - Car Dealers Near Me - Phoenix, Arizona

Went to purchase a vehicle within a tight budget, which was explained beginning to end before i went to the dealership to check out cars. Was told a deal could be made within the amount i had. Person i emailed wasnt the one who helped me out. However, the person who ended up helping me was absolutely amazing even though a purchase wasnt made. Richie made my experience wonderful, i felt like a friend more then a customer. I will be back to buy a car from richie if he is still there in the near future. Hes the sole reason for my 5 stars. read more

My previous review is null and void. Stay away, they deal with one of the worst finance companies I have ever dealt with. I believe the dealership also owns the finance company and repossession company. There's are extra fees and ploys to make you pay a large sum to have your car returned. This happened to me when I was 2 days late on a payment. The payment is due when it's due but please give me grace before you snatch my car when I'm at the grocery store. Mike was an amazing guy but something changed. read more

NEGATIVE 10 don't buy here you'll end up with a LEMON car my boyfriend bought a truck from the Tempe location but the actual vehicle came from Peoria store. This truck has had NON STOP engine / transmission issues since day one of taking it home It's been in their shop 7 times now since March 2023! absurd! and its still having a rough idle and it randomly turns off while driving , BUT according to their service department the truck is fine. The first issue we had with truck was a big issue because the Tempe and Peoria stores basically fought over who's problem it was. Absolutely ridiculous way to handle a customer issue. Management doesn't seem to care. Were at the point of having to get an Attorney to help with the problem. DONT BUY A VEHICLE FROM THIS PLACE EVER! they talk you up , sell you and then screw you read more

Auto house was recommended by co-workers. I was a first time buyer, credit was not established too much I was able to get a car. In which I put 3500 down, the check engine light came on a month later, I took it in to have it fixed at their shop, paid another 300 n some odd dollars for the first repair. Did not fix the problem, took it back in and had another 750 dollar job done still did not fix the issue.Come to find out that the engine needed to be replaced, I paid another 3000 plus dollars for the engine because the warranty that auto house encouraged me to get at 2200 dollars would not cover ANY of the repairs because they were pre-existing conditions. As a first time buyer, this was not the experience I was looking for. The 2013 malibu was 13000 however, but if you add all the repairs above, I actually put over 9,000 dollars into it on top of the 13,000. 13,000 malibu 3500 down payment 3,000+ engine 2200 useless warranty 750 repair job 300 dollar repair job (I forgot to include the cost of the tow truck, this was about 120 every trip, there were at least 3 tow trips) I bought the car in 2022, it its now August 2024, the car spent most of the time parked and in the shop. This was my experience... Good luck read more

Karl Hodge helped me find a nice car. It was my first time buying a car and I didn't know what I was doing, so he explained everything to me in a way that I can understand. He made me feel like he was there to help me. I heard you couldn't trust car sell men but Karl was different. He was very genuine and made me feel like family. If there's anybody I would buy a car from again, it would be Karl Hodge. read more

As of June 26, 2024, I STRONGLY ADVISE AGAINST working with Autohouse. Over the past four months, I have experienced extensive delays and additional costs due to their handling of my vehicle repairs, despite numerous phone calls, emails, and texts. Their practices have raised significant concerns, which I have meticulously documented. Autohouse is currently refusing to release my vehicle or answer my calls, preventing me from seeking repairs elsewhere. They initially provided a quote that exceeded the warranty coverage, and only when confronted with the discrepancy and comparisons to other repair shops did they offer to match the price. I DO NOT recommend purchasing a vehicle, warranty, or repair services from them. For further evidence, look into their history of reviews and numerous issues. They have even had to close their locations in Peoria and Tucson due to their failing business practices. I am familiar with their operations and am willing to share detailed information about their vehicle acquisition and poor inspection practices with anyone interested. Autohouse has undergone significant downfall in the past six months, possibly due to new ownership. If you work for Autohouse consider looking for a new position! read more

Worst crappy cars you can buy , xavier moron doesn"t know what a real mechanic is ! All the staff from general manager Danny to service manager jason and sale people are a bunch of thefts. They don't give a crap about customers at all they don't even have the guts to talk to us give you the run around never return 1 single call ..2months bought car for my grandson engine light on took it in and moron he really lives up to his name turned away my granddaughter none of warranties are good LOOK AT BBB THEY HAVE NUMEROUS COMPLAINTS read more

Frenchy and Marcella are great car salesman. This guy works wonders. I am very pleased

Just got a car Tuesday from this location. Ivan was literally the best salesman, so helpful and gave me the best advice for it being my first car purchase. The moment I walked in, I was given the best service. Words cannot truly express how happy and grateful I am with this whole process. :) I would recommend Ivan to anyone looking to buy a vehicle. read more

Wrote a previous review about a Subaru we bought from them. Turns that after we paid well over $5,000 in repairs to the vehicle we were told was gone over and was in good shape, they admitted that it was never even looked at before the sale. Their statements were bogus. They just put it on the lot and made up a phony story about the inspection they never did. They admitted their mechanics at the time did not know what they were doing, and did nothing. They think that there is nothing wrong with false claims, selling junk cars as good ones and ripping off 18 year olds. Of course, never offered to even partially reimburse the 18 year old for the thousand he was ripped off for. BEWARE!!! read more

DONT EVER BUY A CAR HERE! This is the worst place to buy a car. I worked with the Marcella & Frenchy. They got me in the car but the car had blinking mileage and I smelt coolant. I brought the car back the next day and they said they would fix the issue of the mileage and nothing was wrong with the a/c unit. Well... not even 6 months later, the engine went out and hadn't had the vehicle for a year, let alone 8 months. So I cancelled the gap insurance and Auto House is NOW refusing to issue the gap insurance check to the Finance Company. They are giving excuses stating they moved from Tempe to Phoenix (claiming it's a "different" business) and they are not responsible for anything pertaining to the Tempe Location but still have some of the same individual working at this new Phoenix Location. The individual at this company has now asked me to stop calling this morning because I have questions. They refuse to answer questions as to WHY the Tempe location closed. I'm really considering a lawsuit now. But they will offer me a discounted rate for a new/used engine. CRAZY. They could have replaced the engine under warranty the day after I bought the 2016 Chrysler 200. Jeff at this Phoenix location has no useful information and appears not to be a help either. How is a check sent to your company, no one has documentation of it and I'm given a address to write a letter to inquire about my check. This is unacceptable business practices! read more

Disappointing and felt like I was duped. Whatever price they advertise expect to pay $2500 (Two Thousand Five Hundred) MORE, on top of standard mandatory taxes and fees. The discounted price they advertise is completely contingent on "specific financing" and only IF you are trading in a "newer vehicle". Deceptive and questionable tactics to lure you in the door since they know 99 percent of consumers just focus on the ad price. It would have been nice to have a newer car but after the experience there I'm enjoying driving what I have even better now. read more

Travis was an excellent salesman and was more than kind and patient. We walked out happy customers and plus they will deliver the vehicle! Great place and prices! read more

Richie helped my wife and I purchase a vehicle! He was awesome on the phone and in person. Richie was really helpful and informative. If you're looking to purchase a car ask for Richie ALWAYS!!! read more

Personally the mechanic team there is amazing with the issues I have with my car. Xavier is totally reliable on getting it in figuring the issue out and fixing it so thank you to that team. read more

Rude and very sneaky with their advertising. Wouldnt ever trust this place based on my brief interaction with the sales "manager" and the "sales employee". Perfect example of why car dealers have such a bad reputation. read more