Always focused, accurate, professional, timely and measured. Ray and staff have taken care of my old and new cars for 15 years with open and complete discussions on the issue(s), too. I am completely satisfied. They will work with you on billing, too. read more

The first time I went here was on the recommendation from Discount Tire next door. They told that they all take their cars to Fist Class. I really appreciate the recommendation because Andy and the guys have been great. Outstanding customer service and first rate repairs. I keep going back! read more

Everything is amazing. Take your car there and find out. Keith has always treated me right. Always so helpful and willing to answer any question. read more

A M A Z I N G. Great people, great service and highly recommended. My 92 year old mum loves her older car and has found a place that will take care of it and her. read more

First Class Auto Service - Mum and her car - Auto Repair Near Me - Scottsdale, Arizona

Excellent service! Very cordial. Very pleasant experience. Highly recommend. First Class Auto is FIRST CLASS! Thank you !

Very professional with a good price for something that was really hard so I thank them thank

They have a very helpful staff and fair pricing. I recommend them for any car......................

They failed to do a simple oil change, let me drive off with just a few quarts... This shop has lied, stole and damaged my vehicle. They hire crackheads and high school students as their lube techs. They do not keep proper record or documentation for the service they do. If you ask for it they will deny. They've given me multiple false diagnosis and installed parts I didn't even need. If you know the first thing about vehicles and value your time money and sanity, stay away from this crooks den. DO NOT GO HERE. read more

The first class auto team has been servicing my vehicles for over 10 years. They've worked on 6 different vehicles within our family. You won't find a more honest and reliable team to work on your vehicle. They're quick, skilled, honest, and they don't rip you off. Look no further for you auto service needs. read more

Everyone was stupendous and Antonio was outstanding; he was very responsive and made sure all my questions were answered. I felt confident and taken care of. Also this was my first car accident and looking back on it, the only thing I did right about that was choosing First Class Autobody shop for my car repair. I didn't have to go out of my way to rent a car either, I literally did nothing but drop my car off (and cause that accident smh). 10/10 read more

First Class Auto Service - my poor bb - Auto Repair Near Me - Scottsdale, Arizona

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Keith & Jenn was great helped with everything i needed , was in an out super quick! very good service definitely recommend and will come back for any other service needed down the road read more

They were great and got the service I requested done in the time they said it would take.

Ray and team were awesome with my wife and daughter. They got to the root of the problem (motor mounts) and took care of issue in a timely manner. I'd highly recommend read more

Highly recommend this spot. Max and the rest of the staff were very helpful and serviced my vehicle on short notice. I will definitely be back for any service issues I have in the future read more

I needed to take my Volvo XC90 in somewhere to have the A/C looked at. The air was blowing hot and I had gone somewhere else to have them charge it with Freon, but within a few weeks, it was blowing hot again. My niece had used First Class Auto and recommended them as someone she trusts. I decided to try them out and am very happy I did. Not only did they figure out the issue, they fixed it within one day and it was reasonably priced. I will now take all my vehicles to them when needed. read more

Want to remind EVERYONE what an AMAZING repair shop this is! Had some issues with rocker arms and cams on our Jeep Cherokee. Brought it in Monday the 2nd, done Tuesday the 3rd! Keith and Ray are the best! Thank you very much guys!! read more

I have been using them for 2 of my Mercedes CLA 250 and 250C and a Chrysler 300. They know how to fix cars and always go above and beyond. Very happy with all the work they have done for the last 10 years for me - never a disappointment. Highly recommend! Thank you First Class Auto Service! read more

Ray is incredible! I highly recommend using first class auto, also swing by the discount tire after for free tire check and air fill. Can't beat it. read more

First class auto is indeed first class! They are honest, trustworthy and extremely competitive pricing. I cannot recommend them enough for any car issues. read more

Highly recommend this place! The customer service, willingness to help, the expertise is unmatched - they will go out of their way to help and have a fix for everything. Unlike every other mechanic, they do not take advantage of higher prices or trying to upsell anything. I trust them 100%. read more

This is my favorite auto repair in scottsdale! I've used them for my BMW several times and appreciate how quick, efficient & affordable it was. I've used them for oil changes, battery services & more. They have fast turnaround time & don't try to upsell for things that aren't broken like most places. They have my business for the long term --thanks! read more

It's not often one takes the time to write a positive review rather than a negative one because they're upset. First class auto deserves a positive review! They are friendly, efficient, competent and reliable! It's fair to say taking your vehicle for maintenance can be stressful, especially when it comes to trusting your mechanic and the quote you're given. Having a reliable vehicle for my teenage daughter is important. First class auto has done that for us for the last few years. May take it in for an oil change and ask to have the car checked. Upon arrival, they are honest and tell you what your vehicle needs. What may need attention now, later or in the future, in order to prepare you financially without stress. Exactly in that order. They don't push maintenance on you but recommendations. The rest is up to you. I trust First class auto! read more

I went to First Class Auto Service for an oil change. They were quick, friendly, and affordable. They even put some washer fluid in my car for my windshield wipers, which was a nice and unexpected bonus. This place is near me, so I'll be back for any other needs that my car has. read more

My mechanic of 30 years retired and I was at a loss to find an honest and reputable shop. I called First Cass Auto Service because of their good reviews. I was very happy to find out that they had all the correct tools to service a 2005 Mini Cooper. Max was friendly, professional, and patient and assured me that their work would cost less than at the dealership. I had a list of things wrong that the dealership found, and a $1,000 repair they included was not necessary. First Class did a thorough inspection and found something that the dealership missed. Max explained they only had three bays, and I had the car towed there without an appointment, so I understood it would take a few days before they could start. I was fine with that, and so glad I waited. Although it is 25 miles away on the other side of town, I will be taking my cars to them from now on. Highly recommend! read more

Kieth and Ray were very responsive and respectful. They actually came in with the lowest bid of the 4 companies, not including the dealerships. They did exactly what was needed and even saved me money by indicating the transmission fluid did not need to be changed. I would definitely use this company again for my auto repairs. read more

If I could give 0 stars I Would I heard suck great thing and thought oh all I need is an alignment for the front so it'll take maybe 2 hours max no it took 4 fucking hours and they didn't even do it I went in after the 2 hour mark and they said oh we just need to finish up on this one car and then your car would be next so it should be 45 minutes to an hour I come back an hour later and there's another fucking car that isn't even mine and they said yeah it just came in how tf are you going to take a car just like that when you can't even take my car in wasted my whole fucking day and I could've just gone somewhere else fuck this shit and fuck this place read more

My experience with this place was amazing! I was driving through town on a road trip from LA to Denver and my AC broke during a week with an excessive heat warning. I had to find a mechanic who could fit me in same day and chose First Class based on the reviews. I was not disappointed! Keith was so nice and helpful. They were able to see me same day and fixed the issue at a very reasonable price. AC worked like a charm all the way back to Denver. Such a life saver! Literally as I had driven for 6 hours in 110 heat with no AC to get to Scottsdale. Thank you for being nice, honest and doing great work! read more

if I could put a 0 star I would. took my vette to these guys and they changed my oil and belts. They reinstalled my cold air intake wrong and forced my hood to close which caused it to stick up a quarter of an inch in the front. and now my car rattles while accelerating in low rpms. owner denied everything as if he's perfect... no customer service at all. now I'm running around trying to find out the rattling issue going on with my car. unless you want to pick up your car with more problems than before you dropped it off, DONT GO HERE! read more

This was my first time taking my car to be serviced from my regular dealership service routine. I was very impressed with the level of service and repair given at First Class Auto Service. It started from the communication that I had on yelp. They answered all my questions and were very professional. I dropped my car off and just as the time they indicated it would be done for oil, transmission, and coolant flush they got it done very quickly and efficiently and I even feel like the car runs a lot different than when I've taken it to the dealership in the past! I'm looking forward to having my car service now in the future with first Class. Thanks for all the Hard work you do! read more

Called on Wednesday to see if I could get my car in on Saturday. Evidently the person answering the phone was not having a good day because his phone etiquette sucked! Needless to say if that's how he talks on the phone it's probably going to be the same way he handles your car. Not good, won't be getting my business Saturday or any other day. read more

Great service!!always very friendly and eager to serve. Their prices seem to be competetive and they won't recommend things that don't need to be done. read more

Great service, local people, hard working and professional. Brought my Lexus in for a small opps when I backed into a fence!!

FCAS was recommended by Lightning Lube , I couldn't be happier with service I will not take my vehicle to any other place! Highly recommended 10/10 Honest business read more

I really hate giving 1 stars to businesses but in First Class Auto's case, it is whole-heartedly deserved. New to the city and looking for a reputable auto shop, I stumbled upon First Class Auto through a quick search on Yelp. With my out-of-state tags expiring this month and after failing my emissions test, I needed to remedy the issue somewhat quickly to avoid driving around with expired tags. The repair needed was a replaced EGR valve and o2 sensors..a quick search online or call to another shop finds that those 2 parts together for my make and model of car should come to about $100-120. The cost for 45 minutes of work + diagnostic was $400. FOUR HUNDRED DOLLARS. When my fiance picked up my car and asked about the price, all the technician could answer was that that was the price for the "factory part". I'm not quite sure what performance grade part he thought I needed, but I drive 2002 Pontiac Grand Am. Let's be real, it's a sucky car. I literally need it to get me from point A to point B so that I can get through the next 1-2 years without dealing with a car payment. It was absolutely frustrating beyond belief to be charged that amount for the work that was done and I felt completely cheated and taken advantage of. I would not recommend this place to anyone. It was a truly unfortunate experience and I felt like I ended up being the victim of someone else's incompetency. I should've read the writing on the wall, as it really seemed like the folks working here were not on the same page. When I called in yesterday (and expressing the urgency to have my repair done), the guy said to bring in my car first thing Sat. morning to have it looked at. When I arrived to the shop when it opened, the guy at the counter said "yeah I don't even know why he had you bring it in, I have 20 people ahead of you." My initial thoughts were "great, so I just spent my Sat. morning to drive over here and have someone tell me they're not even going to look at my car today" The worst experience I've had anywhere in awhile and what's worse, I'm out $400 bucks. read more

Ray and his team have been the best auto service for my whole family for 2 generations, since the late 90's. I recommend them to anyone I know with car trouble. They are fair and go above and beyond always! read more

I'm always a little skeptical taking my car to get work done, seeing as I am a girl who doesn't know squat about vehicles, but Ray did not make me feel uncomfortable at all. He was patient with me, informative and helpful. I've taken my car in on two occasions now - the first was to correct some alignment issues (for the low price of $62.. so cheap!) and the second was to figure out why my check engine light was on. Turned out I just needed a new gas cap which was also a quick, inexpensive fix. I would definitely feel comfortable taking my car to First Class Auto for any future problems, and recommend to others. read more

This place is truely a hidden gem of the auto repair industry in Scottsdale ,I called a third party 5 star rated repair shop that specialize in Lexus ,I had a alternator that died out on me while I was driving and I knew it was the alternator right away base on my experience working on them before . That third party Lexus repair shop wanted 733$ total for a 'New' alternator and labors . I told them they were absurd and ripping people ,they say the 'new' alternator that they had to order was 449$ and the rest was labor and they also claim that their labor was cheaper than the Lexus dealer which in turns out if you deduct the 449$ alternator from the 733 total they charge leaves them with 284$ which divided by 2 is 142$ per hour for labor & the Lexus dealership offer 145$ per labor which means their labor was cheaper by 3 dollars. And there it was First Class Auto repair to the rescue ,I called the Owner Ray Morgan and I told them base on my experience I was sure the alternator was out so I need them replace it with a part I bought from autozone . They got it done as soon as they can and it cost me 385$ and save me 451$ total that I can use on something else ! Thank you Ray and your team for being a model of excellence and honesty ! - Hung read more

Highly recommend Ray and First Class Auto who have kept our older vehicles on the road for years now, with excellent quality of work for very reasonable and fair costs when compared to the car dealers! They are also very accommodating with your schedule to minimize your downtime without your vehicle-:) BTW - One of the best wheel alignments in town and for a reasonable price! read more

This is the second car I have bought from Right Toyota and my favorite salesman A J & I truly love my car Cannot say enough good things about his ENTIRE operation. A J is the most professional and competent seller I ever knew. A J is extremely helpful and thorough with my purchase. I will definitely recommend A J to others and will come back in the future & highly recommend working with him. read more

First Class Auto Service - RAV4 Hybrid XLE - Auto Repair Near Me - Scottsdale, Arizona

I am VERY happy!!!!! Came in for brake replacement. They offered me a ride home and back while I waited - quoted me a reasonable rate (less than another reputable business) and told me it would take a few hours. They called me MUCH sooner than expected to tell me the car was ready and when I got there, the price was even LOWER than they quoted me! Their staff and the owner were all very nice. I will be back for my other automotive needs! UPDATE - 5-2-18. I have been back for several other repairs and routine maintenance and continue to be pleased with the experience. I receive consistently great customer service, always feel I'm being treated with respect and they just do a fantastic job! read more