They are great. Straight forward about what is needed and what can be done always a fair prices for the work, fast service as well. Have been brining my cars here for years. read more

I called and set up a time to drop my car off. It's due for service and there's an issue with how my car starts. Great service! I have a Mazda 2023 Cx-5. read more

Fast thorough quality work and a friendly staff, I would recommend them to anyone in need of repairs and service on your vehicle.

Unprofessional. Didn't answer my questions and I was really looking forward to their service. UPDATE: they told me to give them a call after I had to ask if anyone was available because they wouldn't take a look at my inquiry read more

They resurface the rotors on my 2023 kia I told them there was something wrong with the brakes, and they determined that the rotors needed to be resurfaced. They didn't try to charge me and sell me anything I didn't need. They were very efficient and I highly recommend them And their prices are very reasonable read more

I had left 5 star reviews on Interstate Auto Repairs a few months ago. Nothing has changed, they still provide professional service at reasonable prices. They don't sell services you don't need, unlike some other shops I won't name. read more

My best advice to anyone is to just look elsewhere. Sloppy work, you'll find yourself right back in there within just months if not weeks of taking your vehicle in. Not worth the hassle or the time of dealing with them. read more

Recommended to me by a friend, and I agree. Friendly front office, pro-active communication, and honest feedback. Had my car diagnosed, and they came back with a realistic and cost friendly solution. Definitely recommended! read more

I bought a 1990 f350 and these guys worked so hard to get my truck running right. I bought it leaking and not running. They spent so much time going through everything and getting it dialed and I love their customer service. Rainy was always available to discuss what's going on. I'm gonna be taking my ranger there next for sure! read more

Very friendly, exceptional service, great value! They always want to do it right. They treat you like family.

Zero stars for dishonest service. I had taken my car here for an alignment. They held onto my car for several hours, I called to inquire the status of my car only for the front desk person to let me know they never performed the alignment because my control arms were damaged and they recommended repair of the control arms and replacement of bushings. They told me that there's no use in getting an alignment if the controls were damaged. The repair was around $2500. I did not get the service. Recently, I took my car into Honda for a full service inspection to find out, in fact, my control arms are not damaged and my bushings are intact. My partner also evaluated my car and he is mechanic savvy, only to confirm no issues lol. Unfortunately, this business took advantage of the fact that I'm a female and assumed I was ignorant and gullible. They've lost our service forever. I would approach their business with caution read more

Their service never disappoints. I come here for service on my newer Toyota Sienna whenever it needs it. They are always helpful. Great waiting room! Prices are in line with the dealer, or better. I trust their recommendations, they don't try to upsell any service but let me know if I need something done. The location is convenient. You won't be disappointed! read more

Love this place! They are very courteous and professional. Needed the air checked on my wife's Audi Q7 as it was not blowing cold air. They diagnosed the problem and charged us less than quoted. It was very resonable. They explained everything in detail and the issue was much simpler than we thought it might be. I would and do recommend them to anyone! read more

I have come here a few times already and have been happy with them. So far they have changed a cv boot and done a oil change a couple of times. Their prices are reasonable and they seem to be honest. If something isn't absolutely necessary they will not push it. I came in for new spark plugs and they told me it wasn't necessary. Most mechanics would have took my money anyway so I am grateful for the honesty. I think they have the best waiting room i have ever seen in a mechanics place. They have so many different snacks, sodas and a tv. All the snacks and drinks are free. They open at 7:30am if you don't want to wait too long come as close to open as possible cause it's first come first serve. I am here for a coolant leak today and hopefully I continue having a good experience. I think they will be able to tell where my leak is without a pressure test cause it pretty much leaks instantly as soon as you top off the coolant and turn the car on. Even if they do charge the $140 pressure test charge I won't mind as long as they find the leak and fix it. I think one of my belts might be ready to be changed so we will see what they say about that as well. I will update with more info on feedback on today's service later on but so far this is the best mechanic I have been to since my last mechanic retired. It took a while to find another one I could trust and places like mineake and stuff like that that is corporate have not done me well but this place is apparently a mom and pops place that is doing things right. I will continue to come here as long as they keep doing right by me. I have been telling my coworkers to come here as well cause it's hard to find good honest mechanics these days. I don't feel pressured here. If I don't want something done I just say no and they don't persist on the topic. I dig that. Great business with good honest people working there who know what they are talking about. The 5 stars on yelp and google are legit. Come here! read more

Interstate Auto Repair - Snacks and soda! - Auto Repair Near Me - Tempe, Arizona

+ 6 Stars from me! We all hate having to deal with auto repairs. Unless of course you know a mechanic, or have one in the family. Sadly neither of those options work for me. . I started to notice a tire shake with a rattling, almost spray can like when I braked or hit bumps. Sounded to me like a CV joint. This would also show itself when going between 70-80 mph. Talked with the service center where I purchased my camry about repair/replace options. They let me know they would have to dig into it and then send it to the claim folks to see if it is covered. Warranty was purchased with it. Set up a day to have it checked and the axle replaced. Few hours after dropping the car off they called and let me know that the axle was fine. Wanted $398.00 to open and look in the dash for the rattle. Picked up my car and was SO excited to hear the same thing when hitting bumps. (not really) Researched top auto repair shops in Tempe and found Interstate Auto Repair. Read some of the reviews, and noticed they did really well at catching things dealerships/others had missed. (or are just better) So I decided to see if they could take a look at my situation and solve the mysterious rattle. Was greeted by Rainy who took down all of my car's symptoms and let me know the day's/time free. Asked about going on a test drive with them to show the issue (could not with dealership). Was told that would be no problem and works better as we know our cars. Came back at the time they could see me, and meet Jeremy. We went for a test drive and saw/heard the issues. When we got back, he checked one more thing and gave me his thoughts. - Tire shake from balancing issue - Brake shake from small warping - Steering shaft coupler (in dash) Asked about a brake check, which he performed right then. Now I could take it to the dealership and get it repaired under warranty. Thanked him and asked what the bill was, to which he said nothing. No Seriously. Earned my business. Which is why when I pick my car up from the dealership today I am going to see them again. Need to book a service, dash inspection. The dealership called and let me know that after replacing the part, it still makes that noise. Which means I spent $200 to replace a good part Am confident they will find the issue and not bullshit me or run me up on pricing. Jermey let me know everything upfront and what needed to be fixed and what did not. You couldn't go wrong using Interstate Auto Repair for your car needs. read more

I took my car in to Interstate Auto Repair this morning as my air conditioner wasn't working properly...or so I thought! Dumb Old Lady (ME)! After Jeremy checked it out and explained how to operate it in cold (outside) weather....he charged me NOTHING! Now that is what I sincerely call HONESTY! Many thanks to Jeremy and Interstate Auto Repair for restoring my faith in Repair Shops! read more

I called on Monday to inquire about getting my transmission fluid replaced and my filter changed. This was the second repair shop I contacted about servicing my fluid. I spoke with Jeremy (I believe that was his name) and he explained that my car did not have a filter that needed to be changed for the transmission. The first shop quoted me a price range of $200-500, but Jeremy said it would most likely be around $200 in total. I immediately trusted him and appreciated learning something about my car. As a woman, I often feel like mechanics try to take advantage of me, so I always call around and compare what they say with what I read online. I made an appointment to have my car serviced on Wednesday and was able to drop off my keys in their drop box the night before, on Tuesday evening. Around 9:20AM the next day, I received a quote via text message from Rainy, who works at Interstate Auto Repair. The quote included the cost of my transmission fluid and also mentioned a couple of additional items, such as my windshield wipers and a minor leak in my water pump. I really appreciated the text and the clear breakdown of the costs, since I was at work and couldn't take a phone call. Later that day, I returned to pick up my car. I got stuck in traffic and arrived a few minutes after their closing time. I was grateful for their patience in waiting for me to come get my vehicle. My car feels great and I am very satisfied with the transparency and customer service provided by Interstate Auto Repair. read more

Honest and wonderful people! Jeremy is the guy. This will be our go-to auto shop. We couldn't recommend this place enough.

I Went in today for an oil change only took them an hour to change my oil unlike the big name dealership it takes 4 hours smh I highly recommend this place to anyone for any car service. The waiting area is definitely worth sitting there waiting. Value at its finest. Thank you! Going back to these guys for sure. read more

My car recently experienced a catastrophic engine failure. My regular mechanic was unresponsive to my phone calls, so I had it towed to Interstate Auto Repair. Jeremy was awesome to deal with. They weren't able to take a look at the extent of the damage until later in the week, but I understood and I was okay with that. He called me a day earlier than expected to deliver the bad news about my car. They were willing to do the repairs, but the cost outweighed the overall value of my car. Needless to say, I decided to forego the repairs and intend on getting rid of the car. Jeremy was very professional and sympathetic. I appreciated the level of communication and professionalism that Jeremy exuded. I will not hesitate to recommend them to anyone. Top Notch. read more

Introduced to Interstate Auto by a friend half a decade back, we have consistently experienced their transparency and cost-effectiveness compared to the dealerships we used to frequent with our three vehicles. Recently, I saved $200 on brake repairs in comparison to what the Honda dealer used to charge me. read more

Drop a car off on a Thursday , was told it would be done in one day.. told them we wouldn't need till Monday. Walk in Monday and car wasn't finished. So they gave a discount on price and waited half hr to an hour..... their scheduling could be done better and being honest is keep. They do good work so far, but I'm looking for honesty,value, and good work! read more

A friend referred me to this shop. I needed a lot of work on my vehicle and I felt very comfortable with the repairs they recommended. My car is running great and my A/C is so cold that I need a parka. This family owned repair shop offers reasonable prices and doesn't try to up sell you on repairs. You can feel comfortable that they make the repairs that are needed to keep you safe. read more

I had taken my car into multiple shops for coolant mysteriously disappearing. Other shops wrote me off and told me they couldn't find anything without digging any deeper than a pressure test. Interstate was the only mechanic to listen, dig deep, and find the issue. They were communicative, fairly priced, friendly, and made me a lifelong customer. They repaired this 2 months ago and my car has been running wonderfully (knock on wood) ever since. Highly recommend! read more

Interstate auto repair was a five star in my opinion. Period I looked around for pricing at other auto repair places and these guys were a little bit over half the cost of what I would've paid somewhere else. I'm from out of state and they took me in right away And did a great job. Joe was fantastic and I would definitely use them again. My truck runs great and I already turned them on to my dad and family. read more

Did a search for Toyota repair to get a 2nd opinion regarding a $1,000+ estimate I got at a Toyota dealership. Instead of what the dealership said needed to be done, this business told me all my vehicle needed was an oil and filter change. I support small local businesses like this one - ones that seem to be interested in providing honest service at a fair price. We will be repeat customers as needed. read more

What's the single greatest concern when getting your car serviced? One or two things come to mind, such as being overcharged, or being coerced into a repair you don't need. So often we hear about that sort of manipulation from big names in the auto service industry, and finding a mechanic you can trust takes time and effort. That, my friends, is why I am glad to have chosen Interstate Auto Repair, a family-owned automotive shop in Tempe. If you'd prefer remarks over my loquacious review, just look at what everybody else has to say. Evidently, the folks at Interstate come recommended highly, and during my 9/23/19 visit, I got to see why first-hand. Despite having recently changed and aligned my tires, I still felt my CR-V struggled through a bumpy, jerky ride. And with an 800-mile road trip around the corner, I wanted to ensure our travels would be as smooth and safe as possible. So, after some friendly exchanges on Yelp Messenger and a phone call, I scheduled an 8:00 A.M. safety maintenance inspection to get my car a clean bill of health. We arrived at about 7:45 A.M. on Monday morning. Keith welcomed us at the front desk, checked in my car, and made the waiting area available for the duration of the inspection. A photo is attached; it's a cozy room with a TV, snacks, drinks, and plenty of seating. Before an hour had elapsed, Keith returned to advise that though my car was in good shape, there were a few services he suggested for a smoother road trip. Of the three he proposed, I elected the tune-up, which upon some reflection, I realized I hadn't gotten for my car in a few years... go figure. Another hour later, and my car had its spark plugs replaced and throttle body cleaned. To my surprise and appreciation, they omitted the safety inspection from the grand total, which itself didn't even break the bank. Overall, I couldn't have asked for a better experience. Interstate was true to their word about quotes, wait times, and the health of my vehicle. Best of all, that initial drive out of the parking lot was one of the smoothest and most fortified I've had in a long time. I am now especially confident about our upcoming journey on the open road. As I prefaced this review, finding a mechanic you can trust does take time and effort. I hope my praise and the praises of other satisfied customers can save you a step. For any and all car needs, I enthusiastically recommend Interstate Auto Repair. My thanks to Keith, Michelle, and the team for their expertise and a job well done. See you next time. read more

Interstate Auto Repair - Comfortable waiting area - Auto Repair Near Me - Tempe, Arizona

Very professional and friendly personal. Had them do some repairs on my wifes car. They did an excellent job and at a very fair price. Thank you to Joe and Keith for their help and advice on the repairs and suggestions on how to proceed with the repairs. Nice meeting people that take pride in their work. Thank you to all of the crew at Interstate auto read more

Amazing honest, knowledgeable & personable auto repair facility. Always a fair price, with no pressure to have suggested repairs completed. It's well worth the drive from any part of the valley. Thank you to the entire staff. read more

I cannot say enough good things about Interstate! I first came in this summer after being given a scary quote and a long list of repairs from the dealership... I was anticipating maybe needing to just buy a new car altogether. The good folks at Interstate Auto Repair were able to get my VW GTI in quickly and make a few necessary repairs and get me back out on the road. This week I had a check engine light come on and feared the worst, but once again, Jeremy and the rest of the team were able to solve the problem and even with these two trips to the shop, I have spent a fraction of the original quote I was given from the dealership. It is always nerve wracking to find a new mechanic, and I hope my experience and the other great reviews you see here will set your mind at ease. These folks are kind, honest, fair, and great at what they do! read more

Very honest and knowledgeable! Joe is very easy to work with and kept me apprised of the situation which I appreciated. We will definitely use them again! read more

My family loves Interstate Auto repair. Really quick, good communication, and quality work. Very reasonable pricing. Have taken,all of our cars and RV to them and not one complaint over 5 years. Only reason we took vehicles to a new place was because they moved their shop farther away. They are top notch. read more

This is a family-owned and run business who treats everyone like a close friend. They are honest, give you honest estimates, and make recommendations to fit anyone's budget. read more

I'd been calling around to different shops to see if anyone in town could service my Jeep Grand Cherokee EcoDiesel. My exhaust filter had gotten full because I let my DEF levels get too low. This has happened to me before. One of the down-sides of having a diesel engine, as you have to keep on top of that. Anyway, I didn't want to take it to the dealership because you know how expensive that can get. Not too many shops know how to perform this service it turns out. When I called Interstate, I got a hold of Jeremy, one of their mechanics, and told him what I needed. He informed me that he hadn't done this work on a Jeep before, but he'd done similar service on a Ram vehicle. He actually suggested that I could probably clear it up myself and outlined how I could do it. I thought to myself that this guy seemed interested in solving my problem more than trying to make money. This instilled trust and confidence in him and the shop. After doing what he suggested, the warning on my dashboard didn't go away, so I decided to take my vehicle into their shop. When I got there, I spoke with Jeremy again. He said that since he hadn't done this on a Jeep before and couldn't guarantee a successful outcome, he would perform the service for free. How could I turn that down? He got the VIN of my car and looked up the procedure on how to perform the service. He then took the time to explain to me what was involved and how long it would take. Again, this type of transparency gave me confidence and faith in what he was doing. After about 45 minutes, the procedure was complete and he let me know that it appeared to clear the warning. Jeremy told me to give him a call if there was still a problem. I drove it home and it ran perfectly. I was a happy customer. Although it's a bit of a drive to Guadalupe from Phoenix, I will definitely be taking my car to this shop if ever I need service again. Outstanding customer service. Impeccably clean facility. Comfortable and relaxing waiting area, providing free snacks, drinks and WiFi! What's not to love. read more

I used Interstate for a 4-wheel alignment after I replaced the struts on my car. They got me in on the same day I called, and the service was fast and very budget-friendly. They have a nice waiting room with snacks and drinks. I can't comment on the extent of their services, as I do all my maintenance and repair myself, but I will return for anything else I can't do myself. read more

We needed a new mechanic. Our last mechanic was GU (geographically undesirable). As our cars got older, and were in the shop more and more, the drive was just too far. I searched Google and Yelp reviews, and Interstate Auto Repair got great reviews on both sites. Today was my first visit. Convenient for me, clean facility, very nice staff, honest, did NOT give me 3 pages (or more) of items that need repair (I know! it is an old car - just keep it safe and running) - they just focused on the issue that I brought it in for. And, I had my car back in four hours!! (my last mechanic would keep my car for days). So far, I am impressed. We will use them again. read more

Me and some friends went to Mexico a couple of weeks ago, and on our way home the weather took a turn for the worst and did a number on the highway we were driving on. The highway eventually became flooded in multiple areas, about 1-2ft deep of running water, and we had to make the difficult decision to push through some tough puddles as we didn't feel safe pulling to the side for the night as so many card were hydroplaning off the road. After that night, I was horrified that there would be damage to my car and I made an appointment at Interstate to get everything looked at. (The car was driving fine, but I wouldn't have been surprised if there was long-term damage, etc.) The folks at Interstate were great and immensely helpful. They listened to my concerns, asked plenty of questions about what happened during that drive, how the car felt/sounded immediately after, etc. Being a younger female, it's hard to find a shop that I don't feel pressured at or that doesn't take advantage of me. I truly feel like everyone at Interstate is immensely honest and truly helpful and will 100% be going back in the future for my next set of maintenance. read more

I had a great experience with this place. I got all the brake pads and rotors replace. They were able to give me a quote before I took my car in and prize was very reasonable. Highly recommended! read more

Keith and everyone there are great...I mean where else can you find an honest mechanic..Prices are reasonable also..Highly recommend

Best place to find the most honest, customer oriented car repair, period. I am most impressed by their customer service and attitude. I called days ahead, and the owner "Keith" was able to answer all my questions about a repair I needed. I inquired with car dealers who were trying to rip me off, and Interstate charged less than half the price it would have costed at a dealership. I am still shocked. Honesty at a business like this still does exist. When you find, it's like finding a needle in a haystack. FYI, this isn't a fake review so please take my word for it and ask away. I found a diamond in the rough for sure. I will never go to a car dealer again to get major maintenance done. This place will save you hassle and money. I was more than willing to go 31 miles from home to get here, and I would have went 100 miles too. It's that freaken good. And I can't believe how quickly the service was completed. I came here to get a transmission maintenance flush and fill. It was so cheap I had to ask a few times just to make sure I was getting the correct service done. Unbelievable!!! Customer for life!!! I highly recommend. read more

Interstate Auto Repair - Auto Repair Near Me - Tempe, Arizona