Very knowledgeable..workmanship is spot on and Steve is awesome ! They know what they are doing so…read moreI feel safe bring my car there !

Steve and crew at H&I Automotive are so professional and informative and take time explaining your…read moreissues. They follow up with you to make sure the work they did was to your satisfaction. We have been going there for quite a while to have work done and we have never been disappointed in the quality of their work or how professional they are. I highly recommend them for your automotive repairs. Thanks

Absolutely amazing! Took on a challenging job, was able to fix my problem. Now I'm stress free…read moreand rolling back on the streets

You will not find a more honest, skilled and reasonably priced auto repair business in the valley…read more You can trust Albert and his skilled to get you back on the road without breaking the bank. This is a family business that treats their customers like family.

Oh my goodness - I can't say enough about the wonderful service I received from APA total Car Care,…read morestarting from the moment Drew answered my call. When the dreaded red triangle of death appeared on my hybrid, I first called the dealer. The receptionist was clueless and wouldn't even let me speak to a service advisor at the Gilbert & Pecos location. I was told my only option was a a $98 diagnostic fee. Then I called APA and spoke with Drew. He explained that their diagnostic fee was similar, but more importantly, walked me through a few things they would try before even going that route. The diagnostic would be a last resort. That alone made a huge difference. When I dropped the car off, he offered me a ride home. I declined and stayed nearby, but the gesture stood out. When I checked back in later, they told me the issue was something super minor - and they fixed it for under $60. Had I gone with that Toyota dealer, I would have paid the diagnostic fee, and who knows what they would have charged for the remedy. Always always read reviews...The Toyota Dealer off Gilbert Road, has reviews showing concerns about repair practices & pricing. The sales side received great reviews, the repair side faces challenges. Bottom line: Drew and APA earned my trust. If I have any future car problems, I know exactly where I'm going. Can you imagine how comforting that is? In fact, within 24 hours I've already referred them to friends & family. Thanks Drew!

Dishonest Diagnosis, Disrespectful Response -- Avoid This Shop…read more APA Total Car Care has a "D-" rating with the BBB as of this review. Do you really want them working on your car? I brought my Tundra into APA Total Care Care (yes, it's misspelled on their invoices, diagnostics, media) for an A/C refrigerant leak diagnosis--something already confirmed by the Toyota dealer, who had added UV dye to help in the detection. I have no idea what they charged me for. It wasn't UV dye leak detection that's for sure. Instead of checking for dye or leaks, APA tried upselling me the exact same service (evacuate/recharge with dye) for 50% more--claiming the dye wasn't there. I later filmed the dye clearly visible under UV light myself. They also managed to cause damage while poking around. See the video. Their "inspection report" was just an automated upsell list, with no mention of the A/C issue I brought it in for (as shown on their own invoice). When I pressed the service manager for answers, he became aggressive. The owner's public reply on Google doubled down with personal attacks, called my wife and me "immature," and never addressed the video proof I shared. That response says more about their professionalism than I ever could. I challenged the owner to prove my wife and I were screaming and yelling, but you guessed it, there is no such evidence even though they have video cameras all over their lobby. I've posted video and photo evidence. If you value honesty, keep looking.

Great service! I got attended to immediately. I had bought a car with a dealership, although used…read morewith low miles, I was not happy with the transmission. Tim had it inspected and advised me to return the car, apparently the transmission was on its way out. I am so glad I took that 'lemon' over there, otherwise I would be stuck with a major repair! Thank you!

I've taken my daughters car here 3 times for different problems (she decided to go car shopping for…read morethe first time by herself). The first time was after she went to brakes plus on the suggestion of the dealership and 3 days later had no breaks. I worked with eric on a plan to keep the car on the road without over doing it. The cost was't easy to take but necessary. Eric was honest about the minimum milestone work that needed to be done at 200,000 miles. The car might not resale for what I spent, but we have a car that's now reliable.and will go for another 150k. No one likes costly repairs, especially when things go wrong all at once. But all the work that Eric and the crew has done, has never had an issue. The alternator went out but it was under warranty so the got the manufacturer to honor the warranty with a free replacement, Done in a day.

They did the job in a very timely manner and were so pleasant to work with! I have never had a text…read morechecking on the car the next day! I did from them. We were visiting In Phoenix but if we lived there this would be my go to shop!

Brought my 2013 Jeep in for a check engine light to get it registered. Everyone was very nice…read more They noticed a few more things I needed to get fixed ( phantom oil leak ), but no pressure to fix it right away ( it's a Jeep ). Foxed me up same day for the check engine light and I'll be back for the oil fix later. Solid place.

Thanks Tony, for your kind and fast help today! Appreciate…read moreit! Battery and hood support

Had a flat battery. I asked if they could loan a jump box for a minute. Told them I'd leave a…read morecredit card and identification. Manager turned me away cold. I understand liability, but was disappointed in the response. Told me to go ask O'Reilly across the street. They told me no as well. No common courtesy left in the world.

As a 20-something that pays all her own bills, who has worked in the service industry for the last…read more10 years, good service and good prices is all I look for when I spend my money...I cannot stand poor customer service. But I don't have to worry here. This business holds integrity, transparency, and are genuinely interested in serving people that want to make their vehicals last a long time... I was recommended to this company from a very successful and well known business man with a flourishing business himself and as long as they keep doing what they're doing I don't see myself going anywhere else for car maintenance. Good people, good prices, great business. I pray and wish the best for this business. Pixi, Josh, and I'm sure all the rest are truly awesome!!

Was very impressed with shop. Pixie was incredibly nice and helpful. She really cared that…read morecustomers were happy and satisfied with work done. Waiting room was clean and nice to wait in. Josh was very nice and quick with repair . Will definitely return with any auto repair. Highly recommended

Such a nice company to do business with. I will be bringing my car here from now on. Service is…read moreexcellent along with their prices!!

I have been using this shop for years and they are the best!!! Their pricing is completely fair,…read moretheir work is excellent and the customer service is second to none!