1. Az Automasters

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Chandler, AZ

Az Automasters

4.6 (146 reviews)
Open • 7:30 am - 6:00 pm
Updated 2 months ago

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    Services - Az Automasters

    Auto engine repair

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    1999 Suzuki Grand Vitara. My nieces...
    Jerry Lee R.

    I am a repeat customer. I was appalled by a review I read by J.B about a month ago. Her vicious review is not consistant with my experience and the experience of many others on this platform, and others. This business is fair, honest and trustworthy. I used to run a shop years ago. I have had customers as such as the aforementioned reviewer. Unfortunatly some people have bad days, or a bad life in this case. After reading the review, and the attachments her negative review is not valid. Because the staff at Az automasters tried on several occasions to remedy the situation. So, anyone reading this please think about this thoroughly. This business is one of the few I trust. And that's coming from a old business manager and technician of 38 years of experience. Please do not hesitate to give Az automasters a try with your auto needs. They have two locations, and they are more than fair on pricing and go above and beyond to provide superb service to everyone. I being retired have used their service, and for my nieces car. They have an attention to detail that is very rare these days. Thanks again, to everyone at Az automasters to keep my nieces car safe and sound for her and her baby. God bless all of you.

    The owner saying that I'm harassing them so I had to send him the definition of harassment all I'm trying to do is get my vehicle fixed

    DO NOT TAKE YOUR CAR HERE I paid them for repairs and a diagnostic. They misdiagnosed my car and put bad batteries in it and are now saying that I'm harassing them because since the day after my car, it was still having the same issues and even more electrical issues. The owner will sit there and tell you that if you're trying to get them to replace what they've done wrong or fix it that you're harassing them. The day after I got my car back from this shop it was having major electrical issues and still the same banging. Mind you when I brought my vehicle into them. I told them it was my transmission because I've had a previous van like this where the transmissions gone out and it's very clear that it was the transmission. They put bad batteries in my car which have now made my alternator go out because it made my alternator work just as hard. They have no integrity and their liars. I asked for them to get a rental car in the meantime while they fix my car because the transmission is completely gone out in it and he's acting like he's not going to do it because I told him this is bullshit . After months and months of complaining here, we are in the next year and I'm still complaining about the vehicle and they haven't done anything . He's now trying to say that these issues are not his fault and even if they installed bad batteries, it would be under warranty. Then why if I complain the following day that they not fix it and take it back in? He's very rude very degrading And now the only way I can get this resolved this through court in the Better Business Bureau . If they make a mistake, they will not fix it. They will act like you're crazy and delusional and like you have no clue what you're talking about. Then wants to lie and say that his staff members were crying because I said that it's BS for it to be this long in these issues they're still not resolved. Mike is a horrible person and a horrible businessman. Do not bring your car here if you want it properly fixed. !!!!! They acted like they were gonna fix it and Keith got sick so he had to leave which is understandable but then he should've made someone else aware of these issues so that months later I'm still not trying to get it fixed . I was very respectful. I was very polite and now I'm still paying on a $30,000 car that's not drivable.

    Show-and-tell of belt tensioner by Keith himself
    Dessy A.

    WOW just wow, you could tell they're masters at what they do Keith is the guy for dad jokes. I am forever grateful for the outstanding service thank you Jessie and Stephanie for being so kind! I would argue the prices are the best (especially considering the quality of service) they fixed my belt tensioner in a very short amount of time while I had great coffee. They had books in the waiting room about mechanics so you can tell they're a respectable business that wants to help, they showed me the broken piece and I didn't even have to ask (boy it was bad). THANKS AGAIN !! 12 out of 5 stars!

    Here you go. 168+ for looking at my wife's car for two days. And pardon me 278+ tax on the part recommended that I ended up paying for. Seems like the review is pretty accurate. You also told me you did terminate that employee. I appreciate the long story though.

    Abby H.

    My alternator in my Camry started dying on Sunday. I sent out quote requests on Yelp for the surrounding area and AZ Automasters was responsive and let me know they do price matching, as well as having a 2 year warranty. They told me to bring my car in at 11am today and that it would take about an hour- they even offered to bring me back home instead of waiting (which was generous but I am never sad about missing Teams calls. ) They have an extremely big, clean, comfortable waiting area with cozy furniture, free beverages, easily displayed WiFi network/password for customers. They did it in an hour and there were no surprises. They topped off my fluids and checked my air pressure too. The two employees that I talked to were extremely nice, friendly, and very knowledgeable. Nobody tried to upsell me on anything I don't need, they just did exactly what I needed, delivered on the timeline they promised, and made the whole thing unbelievably non-stressful. 10/10, I absolutely recommend AZ Automasters if you need to have any repair work done to your car. I will absolutely be bringing my car here for everything. Thanks so much!

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    2 years ago

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    Mike K.

    Thank you Jennifer for your fantastic review!

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    3 years ago

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    Jessica D.

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    2 years ago

    Straight forward and quality service. Well priced fluid changes as well. Good check before going on a road trip.

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    1 year ago

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    Jessica D.

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    4 years ago

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    Mike K.

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    2 years ago

    Great service and employees! Awesome place! Thanks AzAutomasters, your service is awesome!

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    3 years ago

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    Jessica D.

    Thank you so much for the kind words, we appreciate your business.

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    2 years ago

    Created a yelp project for a broken AC and automasters fixed it fixed within 48 hours. Great team

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    3 years ago

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    Jessica D.

    Thank you Todd for the kind words we appreciate your business.

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    3 years ago

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    3 years ago

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    Jessica D.

    Thank you so much for your kind words, we appreciate your business

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    4 years ago

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    “I am forever grateful for the outstanding service thank you Jessie and Stephanie for being so kind!”

    Mentioned in 10 reviews

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    Crawford's Auto Repair - Crawford's Auto Repair Logo - Chandler Auto Repair Shop

    Crawford's Auto Repair

    (162 reviews)

    I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

    Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

    AAMCO Transmissions & Total Car Care

    AAMCO Transmissions & Total Car Care

    (8 reviews)

    I can't say enough good things about the team at AAMCO! Jeff, Chandler, and James are awesome. They…read morewere always quick to respond, professional, and genuinely helpful throughout the entire process. I first stopped by after accidentally leaving my vehicle on overnight and needing a jump. Then, after discovering my 6 year old battery had finally reached the end of its life, they got me taken care of right away. They had me back on the road in no time, and I was so thankful they were close by when I needed help. One of the biggest bonuses for me is that they now have a foreign vehicle specialist on staff. That gave me a lot of confidence bringing my vehicle in, and so far, everything has been great. Their prices were actually better than the shop that had been recommended to me for my previous vehicle, which was a pleasant surprise. Fast service, fair pricing, knowledgeable staff, and excellent customer service I'd definitely recommend this AAMCO location. Thanks again, Jeff, Chandler, and James!

    I had a 30k transmission service. The rep was Steven who was so professional, kind, caring an…read morehonest employee. Being a senior widowed woman I trust business to service my car with integrity and respect and not take advantage of me. Today I experienced a quality service which I value. I will continue to use Aamco when needed and refer them to family and friends. Thank you Aamco for all you do for your customers.

    Az Automasters - autorepair - Updated November 2026

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